Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

They did a seasonal tune up for an older bike. They exceeded expectations in terms of how soon our…read morebike would be ready. Great job and would highly recommend!

My wife and I had been intrigued by the idea of getting ourselves e-bikes. We had done some…read more'research', for many months, but quite frankly we had become overwhelmed by the number of manufacturers, features, specifications, etc. etc., and as a result, were unable to make a decision. Long story short my wife ran into Good Vibes Bikes in Rockville (https://www.goodvibesbikes.com/) so we decided to take a look. What a difference! We had the good fortune to be greeted by the manager JAIME MUNOZ whose knowledge of the business was truly impressive! We aren't young and described our needs and use cases, and even though the shop had a bewildering array (100+) different bikes, he immediately directed us to 3 different options which he believed suited our needs. He helped us 'test drive' all three, in their safe parking lot, and we were able to make a quick decision. It was a breath of fresh air! He helped us understand the features and operation of the bike, and patiently answered ALL our questions quickly and direcly... Our bikes will arrive in a few days and we have complete confidence in our decision. If you do take the time to visit their website there is a page (https://www.goodvibesbikes.com/why-buy-from-us) that describes the reasons why buying from them is a sound decision. At first, it seemed like a bit of self-promotion, but after visiting and making the purchase, it all makes sense. These bikes are complex beasts. The idea of two 100lb flat-packed cardboard boxes showing up at our house from some gigantic on-line seller, and spending, likely many hours, assembling them, was more than a little daunting. We consider ourselves reasonably technically and mechanically competent, but having them assembled and tested by professionals before taking them on the road definitely provides a lot of peace of mind... Just the safety considerations alone are worth the price of admission... The additional benefit is they also provide a lot of other services for maintaining and servicing the bikes, which is also a BIG DEAL. I cannot imagine the stress, endless frustrating telephone conversations, and the hassle of trying to fix, or worst case, disassemble and return one of these things to some faceless organization! Bottom line is our bikes will arrive in a few days, and we are very relaxed about our decision. They will assemble and test our bikes and JAIME will give us a call when they are ready for pickup. They will load them onto our bike rack, ready for the nearest trail!! Very impressed with JAIME MUNOZ, and the business model in general. I highly recommend them. If you are in the market for an e-bike, walk in and ask for JAIME, it will make your life a lot easier.

Had a chain break and they fixed it for free. Even adjusted the handlebars. Super friendly and…read morehelpful. Will definitely be back.

I highly recommend this place, I needed to repair my electric scooters tire as my brother…read moreaccidentally ran over something and popped the tire, after going to many different places I found this one and asked them if they could repair it,. They ended up repairing it for a very unexpected low price they have bikes, pumps, tires, and more in their shop! I would highly recommend coming here if you need a bike or have bike issues.

Manny at Cool Breeze has been helping me with my road bikes for five years. (He was at another shop…read moreand has LOTS of experience.) I have visited a ton of bike shops over the years here in DC, and no one is as good as Manny - for customer service, knowledge of bikes, fittings, packing bike for travel, etc. He has fixed many a thing other mechanics have messed up. Highly recommend. (I drive 45 mins+ for this great service.)

From the owner: We are the new bicycle store in a growing area! Our technicians have more than twenty years of…read moreexperience in repairing, tuning, and custom fitting bicycles. With great customer service, we eagerly await your visit. Please stop in or call with any questions you may have. Thank you!

Great service and advice on my mountainbike. I will use Oscar for my future needs. Support our…read morelocally owned businesses. Just be aware they moved to the plaza across the street near the Starbucks at 12119 Darnestown Rd.

Oscar is very knowledgeable and efficient. He fixed an issue with my thru axle that any other bike…read moreshop would've charged for or suggest I buy new. He also fixed another issue that a different (more expensive) bike shop caused. His direct personality may be taken the wrong way by some people, but I appreciate the no bull approach. Oscar has the expertise and gets the job done right! As other reviewers have noted - this bike shop has moved across the street (across from McDonald's).

When I broke my Gates Carbon Belt Drive on my Priority Current, I couldn't find someone to help me…read moreinstall a new one on my ebike. I ended up learning how to remove my rear wheel and install a new belt. However I had trouble reattaching the cable onto the internal gear. When Kevin started Terrapin Bicycles, he helped me a great deal with my Priority Current and getting a new motor for it. Years later, I remember his generosity. I called up the shop and nearing closing time, Brie, the bike mechanic said to come in and he'll help out. In 15 minutes, he'll got my bike in top shape. It's so important to find "your guy". Terrapin Bicycles is incredible in their service, knowledge, and relationship with the community. Thank the bike gods for them.

Super friendly & knowledgeable -- took the time to count out & sell 40 brass spoke nipples to help…read moreme on my way to rebuilding our tandem wheel. Great store and got a great feel for their repair shop. Convenient location across from Imagination Stage...easy to get to by bike.

Excellent bike shop & rentals. Bikes we rented in great shape. Great staff-very helpful & friendlyread more

I bought two bikes from Matt over the past few years. His knowledge, friendliness, professionalism,…read moreand desire to help make this my very favorite bike destination. All his pre-owned products are well tuned, and priced low considering their high quality.

Great service! The owner came over and serviced my bike in 1/2 hr with great knowledge and…read moreprofessionalism. I wholeheartedly recommend this business!

Best bike shop around. Just had two high end road bikes serviced there. These guys know their…read morestuff. No frills. Also lots of high end used bikes for sale. Good for sustainability

Max is super helpful and buying a bike was an overall excellent experience. Would recommend and I…read morewill definitely be returning for all of our bike needs!