Purchased a bicycle through eBay from this shop. Bicycle was paid in full, with a local pickup…read moreoption selected. When I called to confirm the pick up details of the bicycle, the shop said they were not willing to sell the bike for the price on eBay (which they set, and I paid in full) instead they wanted an additional $1000 more than I had already paid. So right now they have my money and the bike, which they will not turn over. eBay claim is pending. Dishonest seller.

One of the friendliest bike shops I've ever been to. They talked to me about my repair, they…read moreoffered advice (but didn't push anything), they chatted with me about local bike events and other neat bike stuff while I was waiting. One of the mechanics even stopped what he was doing so he could fix my bike and get me rolling again. A friendly little shop dog roamed the store while I was there. The store seemed to cater to everyone from casual bikers to hardcore riders. Recommended

Wheel Fast is a great bike company run by great people. They are quite knowledgable and passionate…read moreabout their business without being pushy or condescending to those of us joining biking in our older age. I have found them quite helpful and encouraging which has made me grow a fondness of biking and local triathlons.

Had a new bike from a Schwinn online purchase that had problems. Schwinn said they'd send me a…read morecheck for $50 to get it fixed. Took bike to Wheel Fast and they did the repairs and some more work for $30. They were so quick and friendly I gave them the $50!

I have spent almost 5k on e bikes from these guys. service after the sale is horrible I spent over…read more$100 to fix one of the bikes that got wrecked was told they would call when ready, nope I had to call them and I quote we will go over it from front to back, got the bike back and discovered the left brake light was not operable when asked was told they do not check the lights unless told to so what does front to back mean to them? do yourself a solid and go to Bike Tech. have never been treated rude there. sure it cost a bit more but the service is way better Ace sucks

I made a $40+ mistake by buying a rechargeable bike headlight from Ace Bicycle Shop…read more I have been trying to buy local lately but this time I got burnt by a product manufactured in 2015. With the length of how long battery lifespans are the thing won't even turn on except on the charger. No life left at all on the headlight. QC test sticker pic for attention

Well informed personal Great people helpfully and…read moreknowledgeable. Would recommend to anyone

I had been having some ankle issues related to riding a spin bike. I stopped into BikeTek to speak…read morewith the folks there who were not only incredibly helpful, but were great to get to know. The shop is pretty amazing, impressive bikes, on-staff subject matter experts that really care about their clients. Also, the adjustments they helped me with (pedal extenders, new cleats and cycling shoes) have done the trick for the ankle pain issues. Bob and Nancy are wonderful to work with - great place, better people. Thank you!

I've purchased several wheelsets over the last few years. They were all smooth transactions with…read morequick deliveries. The build quality has always been excellent. Thank you!

Great customer service! Had part missing in order. Ben took care of it asap. He went out of his…read moreway to see I got great product at great price. Will definitely use them again!

The general manager, Mike saved my RAGBRAI. My bicycle was significantly damaged in transport to…read morethe ride. It is a recumbent, and the damaged components were unique to that model bicycle. Mike was able to devise an effective repair that allowed me to fully complete the ride.

Bait Switch Ripoff…read more Doesn't honor advertised prices in their web store. Cancelled my order even though they claimed they had inventory in stock. Asked for explanation, got no response. Shady! Avoid...

Very cool and eclectic bike shop and repair. Great support and found exactly what we needed! Cool…read moreplace!

Great service. I took my bike in for spoke repairs ane ended up needing new brakes and a new rear…read moretire as well. They got it done same day on a weekend no less and very affordable rates. Can not recommend highly enough. Bike riding smoothly, fast and braking perfectly now.

I'm updating my 2008 review from 3 to 5 stars. To be honest, when I looked back at my initial…read morereview I felt bad. At the time, what I wrote was true, but there have been a lot of very positive changes at Bloomington Cycle and Fitness in the past 4 years. In December 2008, Scott and Caryn Davis took over ownership of Bloomington Cycle & Fitness and have turned this shop into my favorite bike store in town. They have a loyal customer base because they take time to get to know their customers. My wife had a great experience with Caryn when she went in to look for a road bike. Caryn took the time to explain what to look for and Scott helped make adjustments to the bike setup so that my wife would be riding efficiently. With her purchase, she was given 10% off accessories and she can take the bike in for brake and gear adjustments at no cost. I was recently in the market for a commuter bike and Mike helped me narrow it down to a couple and ultimately choose a bike that I couldn't be happier with. After about six weeks of riding, the brake pads were wearing out, which I thought was odd, so I took the bike in over my lunch break. Mike gave me a discount on some nicer pads and had the bike ready in a few minutes. Another story: I was in there recently and a guy brought in an old beat-up Huffy. Scott checked it out and suggested they not fix the bike because it needed too much work. He could have just fixed what the guy requested and taken the money but he knew that the bike would still have problems and perhaps not be safe. I appreciate that kind of integrity. Some other great things about this shop: - They have an annual cook-out and sale early in the summer. Check it out. - Are you a lady? Well, there are Friday evening Ladies Nights. - They carry Specialized, Schwinn, Surly, Felt, Salsa, GT, and a few others. - As I mentioned--free brake and gear tune-ups for bikes bought at the store. For life. - Scott is also a Body Geometry Fit technician, meaning that he can help you make sure that you and your bike fit nicely together.

A few years ago I brought my beat up bike in. The male owner asked me immediately about buying a…read morebike instead of fixing it, I explained I was working on building my own but needed this to get around. He was generally short with me. We agreed that I'd leave it to replace some parts and he abruptly asked about a deposit, which was fine. As I went for my wallet he abruptly asked to inspect the bike, again fine but he seemed annoyed. He saw a dent and handed the bike back explaining he can't be liable. I said nothing stood head down thinking about purchasing parts or not. Then the lady owner, who I didn't know was an owner then, approached said, "do you need help" his reply "can you tell this gentleman to leave, I can't work on his bike". I have no idea why he said this. No clue why he was so rude and short through the whole exchange. I understood his reasoning and said nothing against him or his decision. The lady owner responded to this post a year ago saying they told me multiple times they couldn't work on my bike. A complete lie, and I don't understand why they would act like that and then lie. My best guess is I was wearing my work clothes and they must treat poor people extremely disrespectfully. Don't go to a place that would treat anyone like this. This is 100% accurate description. And I'm not struggling with it. I'm just informing the public, if you just want a repair you will be treated horribly I never questioned safety. I understood the comment, but tossing me out while quietly considering my options deserves an apology, not lies from you. After an apology, I'll consider not posting this anymore. For anyone who has gotten this far. Check out the other bad reviews here. The "lady owner" doesn't understand how to treat a bad review. Considering she completely lied about my experiences, I now feel sorry after reading a Number of other disgruntled customers experiences. They are an entertaining read; to see a pretentious, lying business owner at work. "Now please move on" ..... I mean come on, how old are you.... This is pettyness and lies. Bad reviews happen when there is very disrespectful customer service; learn to take criticism, improve from it and move on...... see what I did there