Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

These folks are great! They went out of their way to get my print job done. They cleaned up my copy…read moreand made it look really great. I was in and out in record time. Thank you, Sprint! I'll use them everytime. ​

I was very impressed with the customer service at this particular sprint, copy center in…read moreSevastopol. I contacted them regarding a photo that I needed done in just a matter of a few days, and the response was professional, courteous, and very prompt. I'll do business again and again.

Updating to 1 star because of the extremely rude response I got from this company. I would like to…read moreadd that I know nothing about paper stock and that I trusted this company to give me good guidance. They never offered to have me come in and look at samples. I did not even know that was an option. I got a phone call from someone at this company post-sale who just argued with me about how thick the paper should be. All around rude on the phone and rude on the internet. AJ Printing employs some very rude and unprofessional people and it reflects on their company as a whole.

PRICE, QUALITY, SPEED...........once you had to choose any two…read more Now you can have all three! The guys at AJ Printing are very focused on excellent service. Anyone can print documents but these guys go the extra mile to make sure everything is done to perfection. Additionally, they use the most modern technology to get jobs done...........I'm so tired of using printers in the stone age. Ask for Dan or Greg. They have done my print ads and direct mail with outstanding results.

My order was filled quickly! It was delivered to my office!…read more One of the employees kept all my previous prints on file, so we could refer to them and print them again. Excellent Service!

We've used Express Printing since 2006. They have always done a wonderful job at printing the many…read moreforms and cards we've needed. They are friendly, professional and conscientious. I've never had to shop for another printer, I am always completely satisfied.

He did a great job on my author/book posters! He is knowledgeable, careful and does quality timely…read morecompetitively priced work. He's my go to printer!

Ivan is amazing!…read more It was Saturday. I had a meeting Monday and desperately needed my art book and sculpture business plan printed to present to a group I was meeting with for the first time. I googled printing companies and found Santa Rosa printing. They were closing in an hour! I called and Ivan offered to wait until I could arrive, because the files were too large to email. Holy moly, the print job was incredible! Great detail in the images! And he had them ready for me in advance of my meeting in San Francisco! He really went beyond. I am so deeply appreciative and cannot thank him enough. Thank you Ivan!

Thank you, Darla for going above and beyond to help me with my complicated shipping issue!…read moreAmazing customer service!!

I came here for some scanning and copies. They have self service machines that had some problems…read more If everything worked, I would have been done in 20 minutes but it took an hour to get everything done. The guy at the service was excellent in helping get some large files scanned and some copies. The machines need some repair. It's quite expensive to scan at .55 a page. It worked out for getting a project done but it was tedious and pricey.

I had a chance to interact with this company when I went to interview for a position, I applied and…read moreI was called in to interview, I felt I had a chance and I was happy to go interview. I was nervous because I am not a youngster anymore. I have a lot of knowledge and capabilities of this type of industry. Going In there I felt I had a good chance, but once I saw the look on the interviewers face (Mike) when he saw me. I knew I no longer had that chance. He was expecting a younger person not a man of my age (older). Needless to say I have not heard back from him, which he promised he would let me know regardless of the outcome. I guess older people are not a good look for his company? Isnt that called discrimination? That's what it seems like to me. As soon as those words came out of him "We still have more interviews to do". I knew I would not be hearing from him again. The weird thing is that I picked the last interview on his list, so how could he still have more interviews to do?? AGE Discrimination Loud and clear!!!! I So if he does not hold his word to a prospective employee if anything out of respect, I doubt he does much better with customers and or workers. Sad to say I am very disappointed in this company and if I had a chance to do business with them, I would choose not to.

I've been working with draft tech for13 or so years. As a quilter they print patterns full size or…read moreany size I want, make color copies on great paper, their prices are very good, and the service is excellent. I can send them my order via the computer and pay over the phone. I highly recommend their services and products. Rhonda D

Jose and Michael are just great. We've been using the BCC since the previous owner. They are…read morefriendly, professional, fast and quite good at getting print jobs done the way you need them. We get most of our printing through our company, but when we need something special or different, this is the only place we go. I even get some of my office supplies here. Keep it Local!

Excellent work, fast and affordable!!!!!! Highly recommend this place :)…read moreGreat customer service and friendly environment. Definitely a five star!