Ineptitude at its finest. My doctor sent two prescriptions first thing this morning (around 9:30…read moream). It's 3:06 pm and they STILL don't have one of them ready. They claim they never received it from the doctor. I drove back to the doctor's office and got a hard copy only to have the doctor show me the confirmation that BOTH were sent this morning. I came back to Sisters Drug and handed the copy directly to them. After waiting in line yet again, the lady behind the counter tells me "they still haven't sent it in." Ummm...I handed it directly to you a few minutes ago!! For the love of Pete?! I know they're busy with a lot going on but how inept are they? You don't remember me handing up a piece of paper literally moments ago?! I asked if they could please rush it as I was supposed to start taking them this morning. I was told it would be at least 30+ minutes. I asked to speak with the pharmacist, a manager, someone who could actually assist me. The pharmacist comes to the counter and says he can put it to the front of the line & the receptionist says it already is. I ask, "the front of the line is still going to be 30+ minutes?" What a joke of an organization. If I had any other choice I'd run there now. Unfortunately, I don't have the means to drive to Redmond or Bend. SISTERS DRUG IS SUBPAR AT BEST. I'd give ZERO stars if I could.

This Yelp listing makes me so sad. The photos are from pre-lockdown times when Sisters Drug was a…read morelovely gift shop as well as a pharmacy. Clearly they don't have the resources nowadays to comment on mean reviews or to modernize their computer system. I am so grateful that they are still in business if only a shadow of what they once were. They are the only pharmacy left in town and they TRY. I have driven the 20 miles to the next closest pharmacy and had the same experience there that Andie C had in Sisters, except that I was left with the choice of driving 40 miles home and back or hanging out in another town with nothing to do but wait for the pharmacists to catch up.

Salt of the earth folks, one of the last locally owned pharmacies in Central Oregon. Everyone is…read morefriendly and helpful, and the business does a lot for the community. Both the address and map are wrong, it's on Oak Street, right above McDonalds on the north end of town. Please consider shopping here rather than send your money out of town!

I'm updating a previous one star review. The pharmacy has upped their game. When there's a line, it…read moremoves much faster. In early 2024 I had two discouraging experiences where they were out of a common medications. One time that meant enduring kidney stone pain until they could unpack their shipment later that day. It is now also possible to get through on the phone.

You have to show up at the pharmacy to see if your prescription is ready in this case. It was…read morecalled in on Thursday, and I can't go online and do it via the phone because it just puts me back to the main menu. I even complained to corporate last week about this, and they said it would be fixed, but clearly it's not because today I just tried it again and my only compromise is to go down there which when you're sick, you do not feel like doing

Really nice staff. They were very helpful in getting us what we were looking for. And we were outta…read morethere in no time. Thanks!

Worst pharmacy ever!!! Staff has no urgency. You will wait for at least 10 minutes even if you were…read moreat the front of the line just to talk to someone they do not care they would rather break boxes down or go on break than help get through the line of costumers. Absolutely worst service ever! If you have an hour to spare, this is the pharmacy for you if you want to get through quick don't go here.

Wish I didn't have to give the one star Won't be going back customer service sucks and I don't…read moreunderstand why you would need an ID to return something that you have the receipt for showing that you purchased the item yeah sure if you don't have the receipt I can see or understand but if I have the receipt showing that I purchased the item you guys should return the item

IMO, If you're looking for a pharmacy that doesn't give a Shite about you this is your place!…read more Should you dare to call them because you are out of your meds for diabetes or your spouse just had surgery and needs post op meds, be prepared for "We apologize for the delay and will be with you shortly. There are AT LEAST THREE CALLERS AHEAD OF YOU!" Prepare to listen to this recording for 45 to 90 minutes before realizing that they have no intention of answering. IMO Walgreen's is a useless option and I wish I had chosen a better pharmacy. Do your self a favor and pick a different pharmacy?

They always have wonderful cards and good service. I have been shopping at Bimart since 1968 and…read morestarted in Eugene when we lived there.

I went in to get my fishing license and I got sucked into a big TV section that was playing lord of…read morethe rings. Ended up staying for the full 2 and a half hours. Overall great store and good tvs.

It seems a little odd to write a review for a pharmacy but I have never had such a positive…read moreexperience before like I have had with the Community Pharmacy at St. Charles. Every interaction I have had with the staff there has been pleasant. They are helpful and friendly every time. Even in the middle of this COVID pandemic they have been great. I am so glad we switched to this pharmacy!

I love having a small, local pharmacy that cares about its customers. Pharmaceuticals has been a…read moretough business to be in since the pandemic; so much has changed within the medical profession. I say be kind and patient and understanding when Westside explains why they cannot fill a prescription or cannot obtain access to certain medications. Thank you Kristen and Westside staff.

Fabulous and on point for service, selection and value, every single time especially with my Brand…read morename prescriptions. Thank you for help with keeping me healthy!! The staff is super friendly and helpful as well!!

As the only Drug store for Perscriptions in LaPine as Walgreens is a disaster. They feel that can…read moresave they have a drive through which is a Lie . Signs all over . They can not handle more then two cars where are the waiting cars suppose to wait . WELL According to Community Health Center they dont friggin care. They are so ignorant they cant figure out a path for the drive up window for more then two cars . They know they are the only Pharmacy but Just give a friggin care about their customers . Drug Pharmacy and the LaPine Community Center should not get any state or federal funds as They provide less then adequate health care and Pharmacy availability. Shame on all of you . Who have no care for the large community of seniors and people from areas out of LaPine that rely on you. Shame on your careless ignorant people running this show .

Every time we've gone to Drug Mart for our proscriptions, they're available for pick up. Sometimes…read moreissues happen that are out of their control and we don't blame them for it. The staff at the drive up window are courteous and professional. We've had no issues with this pharmacy and they do a great job. Some of their customers have a problem with following the rules. Theirs a sign posted that says "two cars at the drive up". Some seem to have issues with the sign and block the pedestrian walkway and cars blocking the pathway into the property.