Removal of Intoxalock device. On 2/6/2026 called PAC to make appointment for removal. They said…read moreit was $510.02 (which we paid) & put us off for a couple of days to removed. Today, 2/11/2026 went in because of battery failure (do to Intoxalock) new battery less than a year old & purchase from PAC, now they want another $250.00 to remove Intoxalock? This is taking advantage of us. What was the $510.02 for, nothing but a bunch of lipservice from the Manager. Never use these folks, they are NOT HONEST!!

It was our first time using the auto repair shop. It was easy to get an appointment in to service a…read moremaintenance service light and oil change on our Mercedes E450. Miquel was upfront with cost and communicated well during the time it was in for service. We were informed of a possible leak and once throughly cleaned off and driven a bit. The leak didn't appear, so they will monitor it once I'm in for next service date. What I liked about shop, it's clean, staff are helpful and professional. It has dog treats for my dog, as I use the daycare next to it. So very convenient. All in all price was good for job done. But appreciate the staff helping us understand things along the way.

my roomate and I have gone to this guy multiple times, and he always does a great job and is very…read morethorough and transparent. We've gotten brakes, belts, and other things replaced, and consultation on options for various other problems with our cars. his customer service and attentiveness are top notch. can't wait till he opens his own garage someday.

I recently had James do a fluids change in my Subaru Outback - oil &filter, brake fluid,…read moretransmission and transaxles service. James did a good job with great attention to detail. Plus he had very reasonable rates. I will certainly use him again for future service and repairs!

In an era where it feels like every customer interaction is optimized solely for maximum profit,…read morethe team at Capital Auto reminded me that professional integrity and genuine kindness still exist. I came in with a specialized battery registration issue--the kind of technical hurdle that usually leads to a "luxury vehicle" surcharge or a long lecture about proprietary software. Instead, the staff handled it with total expertise and, incredibly, didn't even charge me for the reset. As someone who values efficiency and no-nonsense service, I was blown away. They understood that a quick, helpful solution is worth more than the line item on an invoice. They were fast, knowledgeable, and truly helpful during a high-stress week. If you want a shop that prioritizes people and long-term relationships over a quick buck, this is the place. They've earned my respect and my future business. Highly recommended.

I've always had good experiences with Capital Automotive for routine maintenance and inspections,…read morealong with some specialized repairs on an older vehicle. Great work along with great communication and customer service.

Just want express my appreciation for great customer service by Michael Kitchener service writer…read more He does his job in a very friendly and professional manner. Throughout this service and repair he has communicated to me at each step What a refreshing way to do business Thanks

My friend bought a vehicle here a few months ago and have had nonstop problems since the day she…read moredrove it off the lot. When she tried reaching out multiple times to discuss options, she was either ignored or yelled at and hung up on. They did not honor their word or stand by the agreement made at the time of purchase. If I could give 0 stars, I would. This dealership takes advantage of people and sells cars that are not reliable. Beware before buying from them!

I purchased a jeep from Carmax on January 29 and discovered that the right window was not working…read moreand there was a noise coming from underneath the car. Christiansen's automotive is a partner to a Carmax and I took it in there to have it checked out. After they received the authorization from Carmax they took care of the window and found that one of the struts was leaking, they replace both struts balanced the car and did a 25 point check and computer diagnostic. Craig the service writer was great, answered all my questions and took care of everything with Carmax . I picked up my car yesterday and it drives like a dream, I will be using them for all of my service needs for my Jeep and for all of the work under my extended warranty. I highly recommend them, they have a beautiful facility large and lots of mechanics, they have been in business for many years and have other locations. If you need great mechanics that's the place to go. 100% satisfied

Ask just replace brake pads , advisor insist replacing the rotor without looking at the car at all…read more, previous rotors were in great condition .Later I get to know this is one of typical "thing" some shops practice . Quote me $650 for front wheel without any inspection initially later lower to $470 (without Inspecting the problem I mentioned ) , parts are 40% more than regular . Same shop under same name in Reno later quote me $350. Mock the customer . Brake still makes noise after the work , have to leave Carson city same day , couldn't go back to this , will not recommend this shop.

If you need work done to your car and you want someone that cares as much as you do this is the…read moreplace to be. Highly recommended the work with spectacular. The work was done quickly, and the price was affordable. I cannot thank them enough!

I took my car to Reno Audi to have them install HR Sport Springs. They would not install them for…read moreme. However, they highly recommended this shop. I brought in my Audi Q8 to have H&R Sport Springs installed, and everything went smoothly from start to finish. Scheduling was easy, and they got me in right on time. The team did a clean, professional install and made sure the car was properly realigned afterward. They even took it out for a road test to confirm everything was riding smooth and safe. The price was to be expected and was not over priced. You can tell these guys know their stuff and take pride in their work. Highly recommend for anyone looking for quality performance upgrades and service.

Brought my Jeep SRT 8 here frank nd his team were awesome the old " ONE STOP AUTO " in minden mess…read moreup my ride, when franks team pulled out the Differential is came apart into pieces, so frank hooked me up with a rebuilt t case nd driveline now that professional work he was awesome enough to hold the tax FULLY RECOMMEND

Our car ran over a plastic bag that wrapped itself around the inside of the left front wheel. It…read morecompletely ripped off the brake line and we had no brakes! Mike and Frank were so helpful to us. This happened Thursday afternoon and by Friday morning parts were ordered and by Monday morning our car was fixed. The quote we received on Friday morning was actually very reasonable. When we picked up the car the repair cost was half of what we were quoted. We could not ask for better service. Fabulous service!!!!

you know I had a couple of fixes that needed to be done and Jeff got on the ball and made it all…read morehappen. I really appreciate those guys over there and how hard they work.

It's been awhile since I've used this vehicle service. I needed a wheel alignment done because my…read morevehicle had a extreme toe out which was ruining my tires. I very much liked the screen that showed the progress concerning the status of the repairs being done to to the vehicle. I was in the waiting room with another customer awaiting repairs to their vehicle and they encountered an issue, minor to the both of us but major to the shop, a simple fix, but to the shop it seemed like a major catastrophe, that didn't bode well to me. So the customer did what I would have done also, cancel the repair, take it home to make the expensive repair myself and return, which was exactly what he did. Then came my turn, they were not going to do the alignment due to what was considered major to them but rather minor to me. I requested the alignment done and I would come back after I made the repairs but they wouldn't warranty the alignment based on their findings, mind you their warranty was for three months and x amount of mileage. They would rather I ruin a perfectly good tire than to make the repair and have me come back after the work they required was done. Now it didn't stop there, the upselling went on for unnecessary parts which I knew weren't needing and even windshield wipers that were new but weather worn from a week that they were put on. I really don't think they will be on my list of places to get repairs in the future especially since I too can fix vehicles but am willing to let someone else do the work, but not if the repairs are not warranted and I'm aware they are not.

Honest and personable. They provide quality work, straightforward answers, and maintain one of the…read morecleanest shops around. I recently moved to the Truckee Meadows and needed my front brake pads changed. I almost made the mistake of going to a chain tire-and-auto repair shop, where they insisted that not only did my pads need changing, but my calipers did as well, and quoted me $900. This was unwarranted; my calipers were perfectly fine, and my Jeep only needed new brake pads. Fortunately, I found Russ, an honest and skilled mechanic. Since then, I have taken my Jeep to Russ and consistently received excellent service. I highly recommend Russ and his team.

Very knowledgeable and skilled mechanic, quickly identified the root cause of the problem and…read morerepaired it. I'm very impressed and will go back to Amaru Automotive anytime I have automotive problems in the future. I highly recommend this shop!

110% recommend taking your vehicle to Marc at Hollar's…read more I can't say enough about how professional, obviously knowledgeable, and kind Marc, the owner, was through out the entire day/service. My car completely engine failed on a trip and I had my car towed, many of the high rated mechanics in the area could not even look at it until Monday. Marc said he'd be able to at least check it out today, he did just that as soon as I arrived, then professionally explained my engine's catastrophic failure, showed how the bearing failed and my engine oil was contaminated etc.(I don't know much about engines other than to change the oil and he explained the issue patiently and simple) and provided me a full write up. Marc was honest, thorough, and knowledgeable and I would 100% take my vehicle here for diagnostic and service in future, even though it is a farther drive. While I ended up towing my car to the nearest dealership because of this kind of failure seemed likely to be covered under extended engine warranty/settlement and dealership needed to make that call, I found the diagnostic information he provided helpful based on the engine failure happening with my vehicle- especially when speaking with the dealership and finding help. Marc and his team are experienced, honest mechanics and just great people.

I had gone to hollars automotive a few times before I gave them a big project. The first couple of…read moretimes were timely with good service but I came in with my 93 YJ that needed a new engine. Asked for the engine and tranny replaced was given a time estimate of two months, I called about every two weeks and it was always "give me two more weeks I just need to replace etc". My jeep sat there for a year and two months before I gave up and towed it away from their shop. I understand a project being bigger than expected but no service should ever take more than six months even when you're putting it off.