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    Bhappy Pets

    4.7 (51 reviews)
    Open 8:30 am - 5:00 pm
    Updated 3 months ago

    Services - Bhappy Pets

    Bath and groom only

    Bhappy Pets Photos

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    Reviews With Photos

    Teddy
    Gam3r DoGs D.

    We love B-happy pets! And Bertha! That's my dog on the cover photo! Teddy loves B-Happy Pets! Exceptional service! Thank you Bertha!

    Molly

    My Molly always comes home so beautiful and fluffy from Bhappy Pets. The owner always takes great care with all animals entrusted to her care. This is a great place for your pet.

    Karlette G.

    Always satisfies my dog's needs, my mom has been coming here for years. We're very happy customers!

    Lisa'Marie D.

    Beautiful work with a beautiful heart filled with love for all the pups she work on! So glad to have found her.

    First hair cut

    I absolutely recommend this place. She did an amazing job with my little guy. It was his first time ever at a groomer and she was nothing but patient and kind. He really liked her and we immediately felt comfortable leaving him. She will definitely be his regular groomer from now on.

    My big old baby. He loved it at Bertha's
    Gloria C.

    Bertha and staff are wonderful. They were able to trim and bath my senior Pit-bull Hunter. Also trim both of my unruly naughty Chihuahuas nails. It was a great experience. Thank you!! We will be back.

    Viviana F.

    I was so frustrated with my dogs funky fur after this quarantine and my last groomer messed up so bad the last time and then proceeded to argue with ME that I was wrong, it was time for another groomer. I was hesitant after some of the negative reviews but omg I'm so glad I came to Bertha's! She was in constant contact with me, honest, friendly, and professional. No hidden fees. I thought they had flees and was ready to pay for the de-fleeing. She said it was allergy season and to wait. If there were flees she'd take a video before using the special shampoo and all that. Turned out she was right! I wanted her to just shave them both all the way down from head to paws to just start over, but she talked me down from my grooming ledge and gave me back 2 dogs that look like show dogs!!! I now regret not taking a before picture. I'm so glad she noticed my frustration and made suggestions before I forced her to just shave them down. It's the most professional grooming job my babies have had EVER!!! THANK YOU BERTHA! I'm so happy to have you as our new groomer! THANK YOU, THANK YOU!

    Storefront
    Iris M.

    Best dog grooming in town! Trust me, I've tried others in the Pomona area that will remain unnamed. The owner is very nice. The staff is patient with our adorable but stubborn boy. I'm very satisfied and will continue to trust Bertha with our little guy's care. I don't leave many reviews but this place deserves the shout out

    Bichon Frise and Cockapoo
    Angela G.

    Just want to thank Bertha for her extreme patience and dedication to get our pups getting groomed. They were in not the best shape since Covid and us moving to a new area. But she took them and it took much longer than she anticipated. One of our dogs loves being around other dogs, our other is a grouch and she was accommodating. We will definitely bring our pups back.

    Success!
    Breana R.

    I had taken my pup to get groomed somewhere else and they returned her to me saying she was too hyper (and still charged me, thanks @ pet depot). I took her to Bertha and she worked her magic! She's the best!

    My beautiful girl after her Mani-pedi and full groom!!
    Lorie M.

    My baby girl came here for her first visit and we are VERY HAPPY!!! Bertha is a very sweet lady and she did an amazing job on my baby girl!!! So happy I found her I highly recommend for your furry love!!!

    Lisa C.

    I love Bertha I started coming to her about two years ago when my other groomer decided to be a stay at home mom. I tried one other local place before and although the cut was good my dog was sore and achy like they held him down and were rough. I cried for a week and considered taking dog grooming classes to do my little guys grooming myself. My mom goes to the professional hair supply next door and noticed Bertha's grooming. She went in and talk to Bertha and got her business card, she came home telling me that she was very nice. It took me a few days to get the courage to go in and see for myself. I told Bertha about my experience and she was so sweet and I immediately felt she was genuine. She treats my lil guy like her own. She is a true blessing. His cuts always look great. But most important I feel safe leaving him with her. Thank you Bertha for always making time for my lil guy

    Roxy is happy dog after her groom visit with Bhappy Pets

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    2 years ago

    She did the most wonderful job on my little guy. I would definitely come back. I was very happy with her work.

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    2 years ago

    Business owner information

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    Bertha G.

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    5 years ago

    My dog was attack by a other dog while I was filling out paperwork.so ask for my dog back and left.

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    4 years ago

    I like Bertha she is awesome with my dog Lola she take good care of her needs! She comes out looking sharp each time!!

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    Page 1 of 2

    Ask the Community - Bhappy Pets

    Review Highlights - Bhappy Pets

    She went in and talk to Bertha and got her business card, she came home telling me that she was very nice.

    Mentioned in 29 reviews

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    Lili's Pet Grooming Spa & Boutique - Samantha the Dalmatian

    Lili's Pet Grooming Spa & Boutique

    (234 reviews)

    I been bringing Nugget for sometime. Excellent service, clean establishment and great customer…read moreservice!

    Lazy groomers just cut my dog all the way down (unevenly at that) without giving him any sort of…read moreshape. The groomer was judgmental, taking on an attitude of acting like I don't comb/take care of my dog (a curly poodle who had a total of probably 2 tangles) rather than attempting to give him a decent cut. And my dog was NOT SEVERELY MATTED, but they decided to cut him all the way down and give him an uneven cut. I'm beyond pissed, won't be bringing my dog back here. Very unprofessional and not good at taking accountability for someone telling them they're less than satisfied with the service they received. Also charged me an extra $11 for the service WITHOUT TELLING ME WHY, had to ask later why and then it was explained to me. Just all around bad experience, 0 stars if I could. So mad I had to bring my baby here. Can't wait till this BOTCHED CUT grows out. EDIT: I know the clarification below was only for future customers and to save face, because the man I spoke to in the salon was ALLLLL about explaining explaining explaining when all I said was that I was unsatisfied. He even offered up the explanation that they "did not just try to take the easy way out" (his words, not mine). You knew I wasn't satisfied, hence all the explanations. Notice how they failed the explain the extra fee that was not disclosed until after I asked about it, since they prioritize communication so much (according to their response). Nor was it communicated that my dog was "severely matted" when I dropped him off or picked him up, only when they're trying to save face on Yelp. Keep it.

    Aroma Pets Grooming - This sweet little baby's first grooming 
Doesn't he look so handsome?

    Aroma Pets Grooming

    (296 reviews)

    I started to write a book as I sat down to post this review, then realized I should make it…read moreshorter. Our family LOVES AROMA PETS GROOMING and here are several reasons why: - I'm always happy with how Boo looks after a session here. They take my requests for his "aesthetic" and deliver as best they can. Results are usually right on or close enough. I've never been disappointed. - They are kind, the shop has a calm to it that is really nice. - Their schedule is smart! They're open Weds-Sun - what a great option for working pet parents!! This is just one example of the customer service they provide. - The front desk is great with scheduling for me. They respond to texts, send out automated reminders, and they provide the kind of flexibility I need when juggling a challenging schedule.

    I'm delighted with Aroma Pet Grooming. They've groomed my Gracie Mae twice now, and the girl at the…read morefront desk is incredibly friendly. I appreciate the transparent window that allows me to see the groomers working on my pets, which gives me peace of mind. However, I would gave them a star off for the lack of communication with the actual groomer. Unlike a haircut, where I discuss my preferences with the stylist, I don't have a personal relationship with the groomer at Aroma Pet Grooming. In my opinion, having a rapport with your beautician is just as important as having a relationship with the person grooming your dog. My last groomer, for instance, groomed Gracie Mae's hair for 4 1/2 years until we moved.

    The Good Dog - We offer a variety of stylish accessories to keep your pup looking their best!

    The Good Dog

    (707 reviews)

    We've been going to that other "smart" store for over five years to have our dog's nails trimmed…read more Ever since, they've told us that we can just walk in and they will do the trim. The most we've ever had to wait is about 15 to 20 minutes. Today, was no different, walked in at 10:15a, let them know that we needed a nail trim, the associate said that the earliest they can get us in was not till 12 PM without an appointment. An appointment? I explained to them that in the five years we've been going to them for nail grinds (which is pretty frequent) we've never had to make an appointment. That's when she said that making appointment has always been in place. So, I walked out, came over to The Good Dog. The General Manager greeted us, even while working with another customer. Listening how he handled the other two customers in front of us (who appeared to be regulars) set the tone that this is a friendly place that we want to be a part of. You know, it's like "Cheers," you wanna go where everyone knows your name! Well, they were able to get us in right away. They advised we typically do not need to make an appointment for nail grind, but to simply call up to make sure they are not busy at the moment, otherwise can get in quickly. I think that's reasonable, fair enough AND smart! "Thanks, Good Dog!"

    Edit 7/2/2026: The owner reached out to me and was very apologetic and sincere in his replies. I've…read moredecided to improve my review for that reason. They offered medical wipes for my dog's injury and a complete re-grooming with a different groomer. I chose not to continue patronage, but the offer and continued open communication was very appreciated. Original Review: This is the first time I've been to this location and decided to go here due to the large number of good reviews. They were able to fit my appointment in very last minute, less than 24hrs notice, super friendly staff, and lots of merchandise. Also great cut options avaliable for someone new, trying to figure out what a new groomer can do with a new client. Asked them to brush his teeth and grind his nails, to which they accomplished (at least his breath smells better). With that said, I was told they would contact me 20 minutes before he's ready for pickup, they did not. They messaged me when he was done. No big deal. When I picked him up, immediately noticed the uneven cut job. As we're driving home, noticed A BUNCH of dirt left in his coat. Makes me question if they bathed him, and if they did, they didnt do a good thorough job. Also started to notice the uneven cut throughout his body, from his stomach where they left bunches of fur, to his back, which seemed as though they used two sizes for razors. They cut him (most likely by accident) but just reinforces my suspicion that they rushed through his entire "grooming". For the $100 package, counting $15 for dental/nail grinding, I can't say I'm not disappointed. Unfortunately, will not be coming back. Sincerely disappointed :( I will have to bathe him again, give him a complete haircut, and finish areas they didnt even attempt too, such as the hair under his nose going into his mouth.

    Bhappy Pets - groomer - Updated August 2026

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