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    Beyond the Box

    4.4 (7 reviews)
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    Bookstore Movers - Another year taking the top prize!

    Bookstore Movers

    (830 reviews)

    Dupont Circle, Downtown

    I was lucky to get Bookstore Movers for my move as their highly booked schedule shows their strong…read morereputation! Sometimes moves do not go as smoothly as hoped. It was Bookstore Movers' excellent customer service that earns them 5 stars. The 3 movers showed up early and worked very quickly and efficiently. In that haste, some items were damaged and I offered that feedback in the follow-up survey. I quickly received a call from the company offering to discount my move and send Walter Davies, a furniture repair person, out to make furniture repairs. That concern for customers and making things right earns Bookstore Movers 5-star service. Walter Davies was excellent and thorough in repairing my furniture. If you have a move coming up, call Bookstore Movers. Lisa C.

    We were disappointed with our recent experience with Bookstore Movers. The crew was polite, but the…read moremove felt much slower and less efficient than it should have been. We had a dedicated elevator, yet workers often brought items down only one or two at a time. I also saw team members on their phones or standing around in rooms and hallways instead of actively moving things. These delays added up quickly. The crew also misplaced parts of our bed frame, and the pieces had to be found before it could be reassembled. That alone added nearly an hour to the move. Because the move took much longer than expected, the final cost was significantly higher than the estimate we received. We were also charged based on an arrival time that was recorded as ten minutes earlier than when the crew actually arrived. The team was courteous, but given the inefficiency, added time, and higher final price, we would not use Bookstore Movers again. This is unfortunate, because we had been happy with them in previous moves.

    Potomac Moving Company - Before head out to do a long distance move to NYC

    Potomac Moving Company

    (110 reviews)

    Great company, who moved me same day between states. Very flexible, friendly and professional. Will…read moreuse them again!

    It had been a very long time since I last moved and the last company was all booked up on the date…read moreI was looking for assistance. So after receiving a few quotes from a handful of businesses, I went with Potomac Moving due to the speed of their response, clarity in communication, pricing and overall warmth and professionalism. In our first phone call to walk though my needs, they were very assuring and accommodating, which is a such a relief in the midst of stress and coordination that comes with planning for a move. They were also always very responsive in the few times that I reached out between the time I paid the deposit and the actual move. A night or two before, I sent at email regarding wardrobe boxes, since I was debating whether or not I should buy and have a few delivered to me. The owner responded quickly, assuring me that wardrobe boxes were tried, true and if I wanted to buy any directly from them that I could. That ended up being a great call, because they were able to properly enforce the boxes so that even the boxes filled with my heaviest coats remained in tact. On the day of the move, the movers were communicative regarding their arrival time. They were also very nice and hard working. I had a few large furniture items that needed to be disassembled and they ended up being quite beasts to tackle. But they worked diligently to break them down. Once it came time to move things to my new place, that was a breeze. One gesture that I thought was just so classy, was the owner called in the middle of the move to check-in on how things were going - I really appreciated that. Overall, would definitely recommend PMC - they're easy to work with, fair and transparent about pricing and you're sure to be met with professionalism!

    BoxStar Movers - BoxStar Movers

    BoxStar Movers

    (143 reviews)

    Ballston

    Great experience! From scheduling to go time through to completion, the STAFF is amazing. Great…read moreoverall service. The staff was very kind and polite, answering all of my questions. Moving day was made far easier with the best moving team, "Bay, Garcia and Nahun." We were so fortunate to have had their help and muscles. Bay's communication keeping the move on time was outstanding. Upon arriving at the "Public Storage" facility at Seven Corners in Virginia, my daughter and this patient moving team were welcomed by a serious issue not previously disclosed. The elevator was out of service, and the storage unit was on the third floor. The gentleman could have requested a reschedule right then, but no. The BoxStar Super Stars jumped into action. They moved my daughters one-bedroom apartment out of the storage unit and into their truck in record time, including a very heavy sleeper sofa, down three flight of stairs in a narrow stairwell. From the storage unit, they moved her belongings into her house, placing every piece of furniture with expert care. We estimated a three house move time and despite the elevator snafu, Bay, Garcia, and Nahun delivered on time. Working with BoxStar Movers was perfect. The whole BoxStar team is absolutely wonder, polite, kind, and so many great words to describe them. Thank you all.

    Avoid. Avoid. Avoid…read more We had a small portion of items remaining at our house, sent pictures ahead of time, and they sent out a three person crew. The items were mainly consolidated into main areas, anticipating that it would make it easier for the moving crew to quickly pack and move the items to the trailer. They were here for over 9 hours, packed the truck half full vertically, but filled the 28 foot horizontally. This is something I would expect from college kids who have zero experience as you get charged every foot horizontally you take up in cross country moves. So now, not only are we out $2300 for these movers, we are out an extra 3k because they used twice the amount of space that was actually needed if they had done it correctly. Military and families and federal employees- go anywhere else. This was an absolute disaster.

    District Relocators - the state I received my boxes a few days later. I had no words.

    District Relocators

    (510 reviews)

    Downtown

    My boyfriend used this service for his move yesterday and had a great experience. The mover team,…read moreDre, Jamaal, and Chris arrived on time and immediately got to work. They wrapped his things up and provided furniture covers before putting his things into the truck. We met them at his storage unit and when we thought the storage unit would be too small, they looked it over and said they could fit everything. They meticulously maneuvered everything into our unit and got it all to fit! Because of this, they saved us from having to pay more money for a larger unit. We honestly had a good experience from start to finish and are greatly appreciative for their assistance. Plus, their pricing was incredibly reasonable. We will definitely be using them again.

    This is my second time using them. The first move went smoothly, which is why I hired them again…read more Unfortunately, this experience was completely different. While the crew arrived on time, there were only three movers instead of the four that were expected. I was then charged an additional $120 for an extra hour. One of the movers openly admitted that he had been out all night and was exhausted, which was evident in his performance throughout the move. The most frustrating part is that I moved into a brand-new construction home, and the movers caused significant damage. They put holes in my walls and scratched my stairs. I understand that minor scuffs can happen during a move, but these were deep gashes and holes that require repair. Before the crew left, I brought the damage to the attention of the lead mover. He told me not to worry and said I could file a claim using the claim number on my receipt. Since then, I have called multiple times and have not received a single callback. The only person I have been able to reach says she is in sales and cannot help me. No one has contacted me, and no repairs have been made. The lack of accountability and customer service has been extremely disappointing. Based on this experience, I cannot recommend District Relocators and would strongly advise others to consider a different moving company

    Browns Moving - Runners to protect the new floors

    Browns Moving

    (177 reviews)

    Joe has now done 2 moves for us with his crew. One from an apartment to a townhouse and the second…read morefrom a townhouse to a single family home. And fernando packed our stuff for us. They are awesome, and did a fantastic job both times. Joe is very communicative and responsive, and very committed to doing an exceptional job. I can't recommend this moving company enough. Moving is a miserable process, but is as pleasant as it can possibly be with this company.

    Brown's Moving Service moved me from a fifth floor condominium in Arlington, Virginia to a single…read morefamily house in Wake Forest, North Carolina. In the past, I have done a few corporate (business) moves and have a high level of expectation from professional movers. Joe Brown exceeded every expectation I had. Moving is usually very stressful for me as I am a perfectionist, but Joe and his men made the entire process incredibly smooth and worry-free. They were extremely professional, and worked quickly without cutting corners. Joe (the owner) was on the property the entire time (as he promised) and he worked alongside his men. What impressed me most was how carefully they handled everything, especially my numerous, VERY heavy and ornate pieces of Victorian furniture. Every piece of furniture and every box was treated like it was their own. They wrapped and protected items properly, loaded everything securely, and they did not damage a single thing during the move. Additionally, the entire team was friendly, extremely respectful, and clearly very experienced. They communicated well with me and with each other as a team, stayed organized, and kept everything moving efficiently from start to finish. They truly care about doing the job correctly and making their customers happy. They moved me into my elderly mother's occupied house (not an easy task) and were also very respectful of her furnishings and her wishes. Joe has a very pleasant and calming demeanor and is very responsive to email and texts during the process. He provided me with a written estimate and a written "will not exceed amount" well ahead of the move and stuck to his estimate. His business style is rather informal compared to the big, interstate van lines, which frankly worried me a little, but there was nothing to be concerned about at all. Everything went exactly as planned. If you are looking for a moving company that is reliable, hardworking, and genuinely committed to excellent service, Brown's Moving Service is the one to use. I would recommend them to anyone without hesitation.

    Beyond the Box - movers - Updated September 2026

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