The other day, I went to Best Buy in Patchogue looking for a CD player. I noticed an employee…read morestanding nearby with a phone in his hand, seemingly checking something on the shelf. I approached him and said, "Excuse me, do you have CD players?" Without even looking at me, he replied, "No, we don't." I started walking away, but he must have thought I was still standing there because he continued saying, "No, we don't," even as I left. This experience left a bad impression. Best Buy really needs to train their employees on proper customer service skills.

Awful customer service and completely heartless people. The employees that work here are the…read morereasons why businesses are closing down and people are shopping online. A direct results of poor Customer Service and heartlessness... This will be a vacant building in no time.

Home Depot truck rental dept in Patchogue one of the best places to rent. Andrea helped me…read moretremendously, she was patient, pleasure to speak with, knowledgeable and a took the time to explain fully and walked me to the truck, took pictures all around explained the gas tank location and took pictures of gas fuel fill up line. Two days in a row speaking with her she was amazing! I have to say we need more employees like this women , she should be Ana example made to all new comers applying for positions at the Home Depot Rental Dept. I'm happy to say I had an outstanding experience and Andrea made it simple and easy for me to move and I will definitely use the truck rental box truck again, this is my second time using. Andrea is a valuable employee that should be recognized for her expertise. Thank you again Andrea for making my moving experience go smooth.

Everyone is super friendly and beyond helpful...NOT LIKE THE ONE BY MY HOUSE((hint,it was the drive…read morein by the farmers market).. Good luck getting help there. My friend and I were assisted 3x without asking and promptly had in our cart all of the items that we needed. Even the cashier on the self ring registers was on his job,whoever is the GM here:GOOD WORK,YOUR EMPLOYEES ARE VERY JOYOUS

Reasonable pricing, responsive customer service, thorough technician -- cannot more highly…read morerecommend! Fixed my 1962 Royal Rose after others had deemed it beyond repair. I am so glad I reached out to them and you will be too!

Belgrove was very responsive to our online inquiry and request for assistance. Having a vintage…read morestove in a historic building, with limited funds, Carlita offered an online consult. Didn't t know how that would go but it was Awesome. Step by step She walked us through taking pieces apart to expose areas of concern. She was patient, kind, and very thorough. Carlita enabled us to confirm safe operation which was enjoyed by many. Thanks Carlita!!

5 Stars right off the back for OUTSTANDING customer service in a worldwide emergency! Truly a 24 hr…read morebusiness! Last night around 8:30pm my son was washing his work clothes. Washing Machine stopped midstream and wouldn't drain or turn. So I went to Yelp and put in a repair quote for my appliance guy Pete who I've used several times with outstanding service. He immediately replied that he was closed because of Covid 19. But I also received an immediate response from Billy of Island Appliance who said Connie was in the office and to giver her a call to set up an Appt. So I did. Connie indeed was in the office at 9pm and said her technician was out on a call in Huntington. She contacted him and got back to me within 10 mins. He gave me the choice of coming by after he finished the Huntington job or tomorrow. In this crazy times of Covid 19 I was able to get immediate service. He or should I say they SHOWED UP AT 11:30pm?! YES that's exactly what I said!! 11:30pm! Appliance angels! He had the parts (Drain Pump & bearings) & fixed my washer promptly. Not sure but I think it was his son with him. He was teaching while fixing. Both were Very friendly. This truly meant the world to me because fortunately both me & my son are still working so we need to be able to wash our things in the short span of time that we are home. Being without it would've been a hardship. Thank you Billy & Connie for your stupendous workmanship & prompt, clean & courteous service! Much appreciated! 4-4-20

Although Bill is very nice. Connie takes forever to return calls when there is a problem. Bottom…read moreline I spent almost 500 bucks on dryer repair and it was still not working. I was promised I'd get a call the next day after their last visit and never heard from Connie once again. Wasted my money and had to go to PC Richard to get a new dryer. Very disappointed to say the least.

I can't go to bed without sharing my story. My son Nicholas has recently passed away and I'm left…read morevery devastated behind this also came the financial burden of replacing the hot water heater home. Everyone that reads this article please know that there are still good people left in this world. I am thanking Joseph Arochho of Ferguson HVAC for hearing my story and literally donated a Bradford White automatic storage hot water heater . Thanking you and your company so much for your kindness and thoughtfulness. I can't close this article without also mentioning Jason and his team over at Extreme plumbing 3048 Merrick Road, Wantaugh who 1st came in contact with me saw my situation . No heat no water cold house and made everything just right without charging me anything. Ferguson HVAC & Extreme Plumbing , Merrick Road are the places and the people to choose when spending your money as they do give back to the community . I am a testament to this Thanking you all . I'm so greatful!

Apparently I went when they were closed after 4pm. Fortunately for me a gentleman at the will call…read morewas able to assist me and take my order and help resolve my problem at home with the water heater. He was kind and took his time even though they were closed. I believe his name was Louis

Klearview Appliance is the best. They are the only place that I purchase my appliances for my large…read moremulti family house. The salesman Sasha is always very helpful and nice. Today Jorge and his partner installed a new Frigadare in wall air conditioner for my third floor apartment. They did a great job, removed the old air conditioner and cleaned up nicely. They truly offer white glove service.

These guys are #1 the best every time. The delivery. They install. They cart away. They fix…read morewhatever is reasonable repairable that relates to the appliance they're working with. They clean up after themselves and answer all your questions. Stop your search right here. You've found your guys. I know it's crazy but I look forward to some old appliances breaking down so I can deal with Howard and company. This dishwasher took 15 years to kick the bucket. Thanks everything.

April 22,2025 I used this company to install heat pumps in my home. Liaca helped me with the…read morerebates and other financing options. They really did a good job. They were on time, respected my wishes on removing their shoes, and they clean up after the installation. I was pleased with the outcome come. They tested the units and gave me a quick tutorial on how to use the units. I also included photos of the finished job. We'll recommend. Thanks to the team.

My central air unit died. We needed to replace our central air unit and decided to upgrade to one…read morewith an air pump. John was great to work with. He came to take a look at the space and provided his recommendation and promptly sent us the quote after. We had gotten quotes from multiple places and their pricing was fair. He was very responsive and answered all of the questions we had. For any questions he wasn't able to answer immediately he got back to us promptly with the answer. Seth and another guy was responsible for installing the unit on the day of. John came by to make sure the installation was going okay. The guys were quick and efficient with the installation. The job itself was very clean install of the unit and they covered the pipe going down the side of my house so it looks a lot better! They completed the installation all in one day, which was great! They took away the old unit and cleaned up afterwards. We also ended up upgrading our thermostat. John was accommodating and sent Seth back at a later time (after we received the new thermostat) to install the new thermostat. It took a bit to get the heat pump working but ultimately it was all done and John and Seth stayed to make sure both the AC and heat pump was working. So we were very happy with how the project was handled and completed.