After dealing with the major big box appliance retailers without success, I finally went to…read morePlessers'. I remember going to their store in New Hyde Park with my parents back in the day. I also like dealing with smaller local business establishments. At my wits end since my washer and dryer were out of service for several days it was a pleasure to speak to Peter Romano who patiently answered all of my questions - and guided me to the right washer dryer set for my circumstances. It was a pleasure dealing with Peter who set-up delivery, warranty, accessories, removal, etc. Easy, no stress and quick. I will definitely use Plessers and Peter for my future appliance needs and be sure to pass this along to my friends and family. I am excited to complete my experience with the delivery tomorrow of my appliances.

Jacob and everyone did a great job getting me my appliances for the best deal and the installers…read morewere very helpful and did great work as well!

I saw Andy's post on Facebook about open box appliances opening in the Riverhead outlets. My…read morehusband and I had been searching for a very specific refrigerator and slide in range. We were surprised to see most of the appliances were in excellent condition and found the exact slide in range and counter depth LG Max zero clearance refrigerator. We have been searching sales for quite a while and ended up taking a chance on these appliances. We typically buy our appliances and add extended warranties. For the price, we decided it was worth the risk. We ended up getting exactly what we wanted. The refrigerator was literally brand new with only one minor cosmetic blemish. The stove was not as perfect but was a great deal. Andy was helpful and even assisted the delivery driver. I was surprised to see him on the delivery. The items were carefully packed and well worth the $50 in the delivery fee.

From the owner: We are a Major Appliance Store located in Riverhead, NY 11901 (215 Tanger Mall Dr) . Scratch and…read moreDent appliances are appliances that acquire a scratch or dent when leaving the factory or during customer deliveries. Due to this, they're heavily discounted, even though they work like new! Which means you can get a fridge that is basically brand new, yet might have a little scratch or dent, for almost 60% off what you would pay at the bigger retail stores! All appliances come with 1 year free warranty, and each appliance is tested before even leaving the store. We offer credit, delivery. We are committed to 5 Star Service, so please let us know how we could help you with your appliances needs!

I want to thank Marie for such great customer service. she understood my sense of urgency and…read morerather than having me by a new refrigerator she sent A & A appliance services to fix the refrigerator. she not only attended to my questions and crazy time line, she provided me a solution and saved me 2400.00. Thank you!!!

Friendly and helpful sales people. I would definitely go back to them again good selection of…read moreappliances

I definitely would recommend this company. I needed my Kenmore 100 series dryer looked at and Bill…read morecame to the rescue. Luckily he happened to be in the area and he could get here in about 10 minutes. Very professional and definitely knows his job. He's thorough and explained what was wrong without trying to over sell services. He showed me inside the dryer and ended up doing a full cleaning. Reasonably priced too. I would definitely be keeping him in my list of repair people.

I am so grateful for the referral from a neighbor to call Bill Hughes Home Care Appliance Services…read more If something in your home isn't working right or breaks, make this your first call. Bill is highly skilled with decades of experience. He has fixed multiple appliances in our home over the years. Washer, dryer, dishwasher and refrigerator. His pricing is fair and his response time is good. If there's a reason he can't fix it or get to quickly, you get an honest response and direction on what to do. Make this your first call when you need help.

We've had Raynor out for fridge and range service and they did a good job, though the prices were a…read morebit high, but I would have recommended them. They were out the other day to fix a fridge that was not working, $250 for the service call, which would be applied to the total cost of the repair. Fine. The next day, they called and said $800 for replacing the control board, I asked for the part number b/c I figured I could do it. The office person told me it had to be programmed, so when I asked to speak to a tech about it, the guy who had been at our place got on the phone and said the new board had to be programmed and if it wasn't it "could blow up the compressor." When I asked what the programming process was, he said "That's for me to know and you to find out." Appalling. Turns out the part number they gave me was wrong and no programming is required. (tyvm Gemini!) The part was $200 on appliancepartspros.com, they overnighted it, plus they offer phone support, which I did not need -- 8 screws, unplug the old board, plug in the new, screw the cover back on, fridge is working fine. Easy-peasy. So they either screwed up on the part number or lied to me to get me to buy the wrong part, and employed a bogus scare tactic to get me to pay them an additional $550. Watch out.

I called to ask about defrost on my whorlpool not working. He told me the drain was plugged and how…read moreto fix it without coming and taking my money. Very reputable company.

great service beginning to end. kept me updated as to parts. were on time (actually early) for both…read moreappointments. Avi is the greatest!!! will never use another appliance repair and have already given name to several friends. Thanks Again Mr. Appliance!!!

We had you come to fix a washing machine. You told us it was the control panel and you had to order…read moreone. We waited the entire summer for you to get parts in. When you finally made an appointment, you never showed up. I called, and the just told me they were not coming. I spoke to Christine. She said the parts still haven't arrived. In the meantime, I called another company that came and in 2 seconds released the control lock. I called, fuming and wrote you up with a very truthful and unkind review. Now we have been charged for the control parts that we never have seen or used. Christine told us we be refunded on our next bill. YOU HAVE NOT REFUNDED US, nor will Christine answer our calls. If we do not receive a call and refund we will take you to court! PLEASE PROVIDE IS WITH A REFUND AND CALL TO LET US KNOW. YOU ARE THE MOST UNQUALIFIED, unprofessional company I have ever dealt with. My number is (973) 255-9478 and my name is Cindy Cooper. Respond or you will be hearing from our lawyer.

I bought what looked like an almost new Samsung gas dryer for my daughter at the end of 2025. The…read morefemale staff was accommodating and all appeared good. Just after their 3 month warranty, the machine broke. i contacted the store and to say they were rude, below unprofessional and accepted ZERO help is a generous statement!! They told me they have NO responsibilities and the problem is NOT theirs! RUN don't walk away from this store and their lack of any customer service! If this review saves 1 person from getting hurt by their business practices, it was worth my time in writing it!! I can never recall writing such a NEGATIVE review!!! Save your money and the statement "you get what you pay for" rings true!!

Purchased a Refridgerator that was installed with a door misalligned enough that allowed cold wair…read moreto escape. Reds Appliance made me go through the manufacturer for repairs rather than sending someone out to fix this install issue. This took a lot of time and frustration back and forth with the manufacturer.

We worked with Meghan, who was lovely. Were were looking for 2 replacement dishwashers because one…read moreof ours conked out and they were both almost 8 years old (built in obsolescence made it not worth repairing). She was extremely honest and gave us all of the details we needed to make a smart choice. I had already reviewed many details on Consumer Reports so I had a few questions that I know were correctly answered because I'd done my research ahead of time. I've bought appliances (including BBQ) from only Plesser's for the last 8 years, and I've spent a lot, but the service I've gotten is amazing! You're not just a#, you're a real person and they are extremely helpful. Honestly, I think it would be crazy to go anywhere else because they can get you ANYTHING you might wants. It's ok to look elsewhere if you want to see something they don't have on display, but when it's time to buy I see it as a no-brainer. Plesser's all the way.

I purchased an AGA Elise Series range from Plessers approximately one year ago, a nearly $13,000…read moreappliance. It arrived defective straight out of the box: one of five burners did not function at all, and the oven preheats at a fraction of the expected rate. What followed was a year of frustration. Plessers initially dismissed my concerns and directed me to the manufacturer, Middleby. Middleby directed me back to Plessers. After considerable back-and-forth, Plessers arranged a repair visit, but the technician arrived without parts. Weeks later, a second visit. The burner still did not work. The repair technician himself advised me to request a full return and replacement, as the unit should never have shipped in this condition. Plessers refused. When I disputed the charge with my credit card company, Plessers contested it. After that, they stopped responding entirely to my letters and calls. It took months more before they arranged a third repair appointment, at which point the technician again arrived without the necessary parts. One full year later, I have a $13,000 range sitting in my kitchen with a non-functional burner. I have received no resolution, no accountability, and no meaningful customer service only rudeness and stonewalling at every turn. I would strongly urge anyone considering a major appliance purchase to look elsewhere. Plessers' conduct after the sale has been, at every stage, deeply disappointing. I would not wish this experience on anyone.

Very difficult to work with, very disorganized. Left 3 messages before finally receiving call back…read more4 days later, couldn't provide any status, couldn't look up status or any timeline. They need customer service training and to have a clear process. This unfortunate incident was completely avoidable.

Are they still in business I called them I'm getting a error message saying OV7 Ive been calling…read morethem for like 3 days already

always very helpful in helping locating parts that are hard to find…read more very polite and always listenens to your questions i would rate this place a 5 star