This place has horrible customer service ZERo Stars.!!! So I needed some cheese that this place carries that is very delicious and expressive , I called and talked to some one and told them I would be coming in the next hr to pick up this specific amount of cheese and type to the side so it could be in and out when I get there. they said not a problem and that they could have up front my cheese waiting for me . So when I get there .. there isn't any cheese waiting for me and the guy who took the phone call is nowhere to be found . To make matters worse there is a line the cheese department and this is what I was trying not to deal with when I get there.. needed to ne in and out so I could make this dinner party. So after waiting a very long time the guy in the cheese department was able to help me. In the mean while I tracked down a manager to tell them what happened and he was no help to me . Pretty much un useful and not that caring about the situation. the least he could of done was in stead of me waiting over 15mins to be helped was he could of helped me or tried to take care of the situation. Gave me a discount or something for waiting so long . I mean what the point of calling and having thing be put on the side for you if your not going to do that ?!?!? So Very bad experience here and will not be coming back here again. Will probably just do my shopping at trader Joes. read more

I walked up to the doors at 7:58 knowing exactly what bottle I would purchase and where it was. I was rudely told "we're closed ma'am. We close at 8". When I said it's 7:58 she repeated "we're closed. Have a good day". My shopping trip wouldn't have taken the whole 2 minutes. read more

The NICEST staff, and they were so kind! As soon as I walked in and used the foam hand sanitizer, I slapped my hands together and got some in my eye. The greeter saw it and checked on me to make sure I was okay and offered water! Then, I had a really kind lady lead me over to the sour selection and called over someone else who was more than happy to provide me with some of the best recommendations from her sour expertise! This was exceptional customer service and they made my whole sour beer quest a very pleasant one! read more

Never depend on delivery from walnut creek bevMo Ordered confirmed delivery time and hours later no delivery they rescheduled for for hours later with no phone call or email as to delay so never never depend on there delivery service...........expecially if its a party read more

I wish I can get this place a real 5 stars but it's more like 4.5 stars because they used to have some of the best root beers and other non-alcoholic sodas in the world but their selection has become quite small but if you're in the alcohol and friendly staff this is a great place but if somebody upstairs could get told that we need to get way more root beer that would be great if you never had apple pie moonshine go and get that read more

I particularly like this BevMo because of the excellent cheese selection that I haven't found in the Albany, Orinda, and Jack London Square stores that I occasionally frequent. And it's also a convenient trip from work and then on to Gayle's house. However, if trip convenience wasn't an issue, I probably would have ended up at Farmstead in Montclair or Alameda. I came in a few days ago for wine, cheese, and crackers to bring to an evening party Gayle and I were attending. It had lots to choose from and came away with what we were looking for. I also ended up buying a nice bottle of bourbon since a very occasional mixed drink is nice, especially when my parents from Iowa are in town. read more

The "more" now includes sandwiches! Which makes sense because their deli is full of top notch cheeses and meats just itching to be put between some slices of bread with a nice selection of condiments. When we stopped in on a Thursday night, they had at least six different cheeses available for tasting. I somehow limited our purchase to only two wedges -- one of which I had never had before and may very well become a new favorite. We also picked up some fresh mozzarella to go with tomatoes and basil from our garden. Oh, and some olives for good measure. My honey found some beers that he had researched and wanted to try and we definitely took advantage of the 5¢ sale to restock our wine rack. BevMo always has way more drinks and foods to offer than I can take advantage of in a single visit. 'Til next time! read more

They have done some major house cleaning since I was here last. They have made a lot of room and it seems a heck of a lot cleaner. The cheese selection is good and the staff is ready to answer your questions. The free samples were really good today. I have never eaten them before but they must have just refilled them right before we got there because I tried at least 3 different free samples of chips and cheese. My main reason for stopping by here was for my friends birthday on Monday and she is also like 5 1/2 month pregnant and cant drink regular sodas. Like ones with caffeine. So we went and bought her all kinds of different sodas without caffeine. Mainly root beers and ginger ales have no caffeine so we bought about a six pack for her. I just hope they taste good. We were also looking for a root beer liqueur for my husband to try and make some mixed drinks but they were out of the smaller bottle of the one we wanted and we didn't feel like spending $20 on a big bottle of something we didn't even know would be good. Customer service is great and regardless you cant beat the selections. This used to be the only place you could get Sailor Jerry Rum and now Safeway even has it. This place has better sales though. read more

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They had a wine tasting today, which I've never fell upon before. It was weird. Lots of 50-60ish couples, with their wine glasses in little protective carriers (Bevmo provides tiny, tiny plastic cups if you're not carrying,) who hover over the cheese/cracker station while grabbing free wine "tastes" left and right. Then there was the late 20ish girl who was ever so proud of her ability to "taste the blackberry." Over and over. However, one of the 60ish year old guys brought my kids stationed outside the tasting area an entire napkin filled w cheese squares and crackers to busy themselves while I tried one (over-rated) red. What a nice man. Yay. Sidebar: I asked the check-out guy when the next 5 cent sale was and he got all bitter and came back with "Why do you people always ask this? Store Policy, I can't tell bc you'd only come then!!" Silence... Yes, you're right, I would only come then. And it's the only time I buy wine. No wine in my cart today, but thanks for the tasting, yeah. So, when is Sapphire going to be a Bevmo discount card special? Wink. read more

I went to Walnut Creek to see a doctor & he prescribed 10 beers for me. Really. That is to say that the Walnut Creek BevMo had a "Stone Brewing Beer & Cheese Pairing with "Dr." Bill Sysak" event in their tasting area. I'm already a big fan of BevMo, but the nice, little separated section of this store for tastings really put it over the top for me. &, of course, the subject matter was something near & dear to my taste buds: beer & food (cheese, in this case) pairing. "Dr." (he explained he was formerly a combat medic & the nickname stuck) Bill Sysak has something of a cult status in beer circles so it was sweet that he came up from Escondido. I wasn't the only 1 who'd heard of this event. The tasting area was completely full. The good doctor led a packed house through 5 different cheeses each paired with 2 different Stone beers. It was fun, it was informative, it was delicious. Afterwards, the featured Stone beers were available for purchase & autograph by Dr. Bill. So, yeah, I went to Walnut Creek to see a doctor & got to drink beer & eat cheese with him. It was grand. read more

Bevmo is where I come and get the $2 tastings on Fridays every so often. You can't beat a $2 tasting of 4-5 wines and 2 beers/other beverages. But recently they changed their policy so now you have to prepay and it went up to $5. It used to be that you get a ticket and pay $2 after you are done tasting and if you purchase $10 or more, the tasting is free. But now you have to buy $20 worth of stuff to use the $5 coupon, they charge you tax on the $5 ticket initially and you stand in line a second time after the tasting if you want to purchase anything. Inefficient and annoying. However, Mark who does the tastings is really cool. He even gave us extra pours because he is that kind of generous person. I usually purchase a bottle of wine after, and this time I picked up some cheese and garlic cheese toast too because we have to get $20 worth of stuff. The wines are fun to try and I always enjoy stopping in for a quick tasting after work on Friday. If they could change the policy where either you can pay after or have a pay station near the tastings, it would be more convenient and efficient. read more

Bev Mo. It's now Bev Mo. The sign doesn't lie. Well I came here for my B-day liquor. Okay prices, not great and not bad. Their help was fast and packed my bottles well. Of course they peppered me with a "you want a Bev Mo card?" But besides that I like them. Good to buy lots of liqour and not have people look at you funny;) read more

What can I say it's the candy store for alcoholics!! I love BevMo They almost always have what i want and I love the 5cent sale!! My only gripe is sometimes they scan my ID sometimes they just look at it. I was also carded just to buy water and my best-friend was carded and was not making a purchase. I understand the 21+ policy but being carded just to buy water is INSANE!! I still shop there and will continue they have some great deals!! read more

If I could give less than 1 star I would. Went to check out and asked for my ID. They carded me at age 40 and because ID is expired they said they couldn't sell to me. After they scanned it and it clearly was accepted. Ridiculous. Waste of My time Total Wine will be my new spot! read more

One of the larger East Bay locations, BevMo is one of those stores where if you forget your list, you'll still end up with other things that you would have purchased anyway had you brought that list. Plenty of beer and wine as usual, though they have more of a chilled selection than they used to. They have their own deli counter as well with specialty salads, meats and cheeses, and every visit for me includes picking up their jalapeno artichoke dip which goes with just about anything. One more way in/out of the parking lot would be nice though, it's right by the entrance to 680 and there is almost always traffic in that stretch. Their much hyped buy one bottle, get the second for 5 cent wine sale, formerly a holiday-only promotion, is now featured several times a year. Too bad they don't do that with tequila. read more

BevMo! - This will go on my need-to-try list, I think the name pretty much says it all. - Beer, Wine & Spirits Near Me - Walnut Creek, California

How in the world can BevMo charge $8.00 more than Total Wine, about 2 miles away, for a bottle of Laphroaig 10 Year Old Scotch & get away with it? The identical item is $40.99 at BevMo according to their website, $32.99 at Total Wine in Pleasant Hill. I'm no shill for Total Wine, however the BevMo person who answered said they don't price match! Comments welcome from other Yelpers or store management. We're not talking a buck. $8.00 more at BevMo for the identical bottle of Laphroaig! C'mon! I realize they can charge whatever they want but bad retailing is bad retailing! read more

Great staff EXCEPT Cashier Arlinda... not friendly, no hello, rude, dismissive. She put my bottles in my bag and laid it down? Who dies that with liquor bottles? I asked her why & she did not answer but had to answer an intercom phone call on the first ring. Management has a training opportunity here. read more

Thank you to Erminder! He helped me pick out some great wines for my sons school Gala wine basket!! He was very patient and helped me stay within my budget. Our school auction was a big success!! read more

BevMo! - Beer, Wine & Spirits Near Me - Walnut Creek, California

So helpful! Had to return a lot of stuff (bought way too much for a party) and they happily took it back. Every time I walk in here, there is always someone available to help me. I saw someone complained there were TOO many people helping her. Gosh, people, really??! I'd rather be shown great attention and service, versus feeling ignored. Is there a "just right" level of customer service. To me, its more binary. Either people genuinely want you to have a good experience or they don't. Its just that simple. read more

Barb was so helpful yesterday! She was so knowledgeable and friendly. I was pleasantly surprised to get this level of customer service at a BevMo of all places. Well Done Barb! Our Moscow Mules turned out great! read more

So I went in with a friend for alcohol she was going to purchase . I personally don't hold my belongings with me when I'm not in there to buy stuff myself . Anyways the manager there who is working 5/25/2021 , denied alcohol purchase to my friend because she couldn't scan my I'd that was bent and I was not purchasing the alcohol my friend was and her passport was perfectly in tack . She refused to sell alcohol for this reason . Very unprofessional she needs to be revised as a manger she is rude and just lost a sell to BevMo. read more

I went to the BevMo in Walnut Creek for the first time last night and was thoroughly pleased. Everyone was so helpful. My final contact was with Bruno at the register and he was so welcoming and friendly! I will be returning. read more

The customer service at this BevMo! Is absolutely horrendous. I've yet to have an encounter with a staff member without them being rude and incredibly unhelpful. This location is closer than others to me but I will no longer be giving my business to them. Hire better employees who know how to at the very least not push repeat customers right out of the door. read more

I was really quite impressed when I walked into the BevMo of Walnut Creek. Was this because the only other BevMo's I've frequented before this one, were in Bayshore SF, Daly City by Serramonte, and in downtown Oakland? The answer is... YES. Wow, those locations and this one are at completely different ends of the spectrum. Over here you have: And over here it's: Ghetto Clean & Friendly If you don't agree/think I'm being prejudice in any way... please... do not continue to read, as this review will get way worse. I really enjoyed taking advantage of their buy one bottle of wine get the second one for .05 cents. That's such an awesome sale and such a wide variety to choose from! Dude, do they even HAVE wine at the ghetto locations?! Or is it just fo-ty's, Henny and 1800? Hahahaha. When I asked one of the staff to help me locate a specific wine I was looking for, he helped me search, but then ended up recommending a different wine for me. He said, "Based on what you were looking for, I'm assuming you like the buttery white wines, light in taste and have a crisp, slightly sweet finish, and not too oak-ey tasting? Am I right?" YES! Yes you are! I couldn't have explained it any better myself! Then he handed me a bottle that was half the price of the original one I was looking for and told me I'm going to love this one. And boy was he was right!! Amazing... If I had ever asked in the past at the Bayshore BevMo for assistance with wine, I would get a response like this: "Wassup gurl. Whatchu want? Huh? What kinda wine you lookin fo? Petite Syrah? What the fu- uuuhh... Petite wha? Is that uhhh white? Or red? We's got some new shit right heer you can git. I dunno, it's on sale. Have I tried it? Naaah, nah, I'm more of a King Cobra kinda guy myself... So whatchu doin' later tanight? You tryin ta kick it gurl?" Yup... Pretty much. And I'm not hating on King Cobra either. Believe me, I've had quite a few in my day, haha. But I'm just trying to emphasize what a breath of fresh air it was to actually speak to someone who was knowledgeable! I promise you will find everything you need here, including the most important thing of all... customer service. read more

This place is probably one of the best places to get adult beverages! For myself they always have multiple sour beer options! read more

BevMo! - Love my sours! - Beer, Wine & Spirits Near Me - Walnut Creek, California

What's not to like about BevMo? They have wonderful selections at a great price! I always find what I need because everything is organized, well stocked, and the employees here are always helpful and very knowledgable! I also like to come here when they have there 5 cent Wines (Buy a bottle of wine at regular price, get the other bottle for 5 cent!) They also have a good variety on snacks here such as chips, nuts, and different salsas and dips. They even have a deli for cheese and sandwiches. read more

BevMo! - Beer, Wine & Spirits Near Me - Walnut Creek, California

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This is my favorite BevMo in the area. It's a large store but easy to navigate. Employees are friendly and helpful. There's a big parking lot with lots of parking. And they have a pretty decent cheese selection (sometimes even sample plates of cheese are sitting out). Their prices are standard BevMo. Some items are a great deal here, especially when they have sales! And they have a huge selection. Lots of different brands of Bloody Mary mix to choose from - and tons of different beers both breweries both locally and around the world. Also, lots of snacks in here. So if youre planning a party you can make one stop for disposable shot glasses, something to fill them with, and some food items too. They even carry a couple types of caviar to serve with your wine and cheese! read more

I have worked with Christian to get several deliveries to our home. Christian and other associates; Billy, Chris, and (I am drawing a blank on another super associates name sorry!) they always are quick to respond and get the delivery to my house on time. They are professional, respectful, and courteous to me on every call. They may not be the biggest liquor store in the neighborhood which is another reason to support the store. The one thing that I would like to see added is curbside purchases. read more

What's not to love about a room full of well-priced booze? I always think of Bev Mo as a wine warehouse, but they literally have every kind of beverage you can imagine from artisan ginger beer to flavored waters to top shelf liquors and of course...stacks upon stacks of interesting wines (hello 5 cent sale!). This store has an impressive cheese & meat selection too, like a little sliver of Whole Foods inside Bev Mo. What more do you need? If you're hosting guests, throwing a huge party, or just stocking up on your personal bev collection, you will have way too much fun with this place. Plus, the staff are super chill and will never judge you, even if you appear to be "throwing a huge party" (for one) every week! read more

Been shopping here for years, and the people there are always friendly and helpful. The other day, I did an online order for store pickup, and received an email after a few minutes from Wylie, advising one of the items was not in stock. She was helpful and found a suitable substitute that worked for me. Order was fulfilled before the promised time, and I was able to pick it up early. read more

Okay, I thought this place was going to be grody, tore-up and ghetto. The fact that they're now calling themselves BevMo! only encouraged the supposition. I finally came in yesterday and was pleasantly surprised. Not only is this your get-drunk-in-general superstore (the French wine aisles go forever!), but it had a charming AG Ferrari food (or rather, pasta and cheese) counter at dead center. What a welcome sight: cost-efficient brie - mixed with mushrooms, mixed with garlic, extra creamy! How I love thee. But the real kicker was the fact that they carried TWO kinds of Vouvray. It's like pulling teeth to find this wine. I've searched high and low, near and far. And there it is at BevMo: not one kind but two. *swoons* The moment I placed my fingertips on the Vouvray of my choice (I had to CHOOSE! How titillating), golden sun-shaming rays shot out of the walls of BevMo! and shall light the way for lost seekers of the Juice of the Bacchi, for all time. read more

The best place to buy booze, cheese, beer and wine. I could spend all day in here, it's awesome. I especially love the mini makers mark bottles.... buy the port salute cheese....it's pretty tasty too. read more

I love the BevMo on Oak Grove near Ygnacio Valley Rd. However, I thought I would stop into this one while I was out and about on this part of town as I needed to get some things and it looks quite a bit larger than my regular store. That being said, I couldn't find anyone to help me. When I finally did find someone, he said he'd be right back. After 10 minutes, I left my cart and the items in it and walked out of the store. I won't be back. I never have a problem finding someone to help me at the Oak Grove store. In fact, I rarely have to find them...they walk around and find me and other customers ask if we are finding everything. They are always very helpful. What a difference between stores. So, on the way home from the store that I won't go back to, I stopped at my regular store on Oak Grove. Not only did they have what I was looking for to begin with, but I ended up spending another $100. read more

Love, love, love this place. I feel bad for loving a place that just sales booze and booze related items, but I do. Not sure if I will need to call my sponsor after writing this review, but this place is like the grown ups Toys R Us. There is pretty much any and every kind of alcohol you can imagine. They have beers from the smaller microbreweries as well as the large mass distributed adult beverages. I like how their wine isles are organized. It's done by varietal and then goes into countries. I still have yet to find a good Chilean wine even though I've only heard amazing things. Every one I've tried has too much pepper for me. Anyways, they have the $. 05 cent sale. You buy one bottle and then get the second one only $.05. Now on to the hard stuff. There are so many types of every kind of hard alcohol you can think of. There are probably about 50 kinds of vodkas. Anywhere from the crap of the crap to the good stuff straight from Russia. They also have every mixer that you would want for a cocktail concoction. On your way to the check out, they have bar ware as well as food snacks. Those get me every time for some reason. Apparently every time I check out I need pretzels. Great place to go get your adult beverages. Beats the liquor store or Safeway. Oh, and get the BevMo Club Card. read more

I am not at all religious, but this is as close as it gets for me. I go every Sunday. I don't really have a single complaint. But when it comes to booze, how could you?!? My sponsor and I visit BevMo frequently - excellent selection of wines, beers, liquor and even cheese. Plus, pigging out on the samples is a good way to try something new. They have an assortment of bar junk, too, so if you are crunched for a housewarming gift, baby shower gift, birthday present, bat mitzvah gift, first holy communion, great god mother's appreciation day, wedding shower, or any other celebratory event that would otherwise be completely intolerable without some form of mood enhancer, check here. I have the shakes. I need a drink. read more

"We should pick up a bottle of wine." Oy, the selection is never-ending, so when you're a loudmouth (such as myself), then its like the courtesy bell being rung to the nearby BevMo associate. I didn't get to get his name, but he was urber helpful when my boyfriend and I couldn't decide what kind of wine we wanted to bring for 'LOST' night. And BevMo never disappoints me, they have appetizer selections and wide selection of bar ware. And when you throw in a saver's card, then its makes all the worthwhile to come here to pick up some alcoholic beverages for the night, week, or month. read more

Prices good, selection good, sales good. . . service leaves a lot to be desired. I go to the 'Mo often enough (I have their discount card), but I am still surprised that they have a few people on staff (one in particular). His disheveled appearance has always disturbed me, I have seen less scary hair on road kill, and his arrogant disregard for anyone but his fellow wine snobs is despicable. Other employees have been somewhat helpful, nothing to scream about, but less than what I would expect from a liquor mecca like BevMo. If you live nearby, and know what you want, this place is a decent option. I wouldn't drive more than 10 minutes to come here. read more

Who has the Motts? Do you have the Motts? BevMo has the Motts. Thinking of an old commercial. BevMo has all the Alcohol you can think of and more. I have purchased a variety of items for here. Including the best Top notch Tequila such as Don Julio 1942, good Vodka Belvedere/Grey Goose and one of my personal favorites Zubrowka Bison grass Vodka. and the latest craze "Fireball". That's that cinnamon whiskey, it will catch up to you and next thing you know, you are "LIT". Items are easy to find. Every so often they have there .5 cent wine sale. The prices are reasonable for a Liquor House. This particular location has good appetizers for sale, such as cheese and crackers, pita chips..etc Parking can be hit or miss depending on the day, it's part of a shopping center. Will continue to visit and get the best. read more

The staff here is extremely helpful. I was looking for the crown royale Apple liquor and they were out of stock. An older gentleman with dark curly hair named, Gesant was extremely helpful he even went out of his way to help me find this very rare Royal Apple by Crown Royal. I'm pretty stoked because as it turns out he found two bottles at the Orinda store which I am on my way there now to pick up. I wish I could do more than just write a review for this man. He went above and beyond his responsibilities by helping me find what I needed for my boyfriend and his friend for Christmas. I love this Bev Mo it's one of my favorite locations. read more

This is such a huge Bevmo! I never been to one this big. And to my surprise it was well organized and well stocked. My boy friend and I found what we needed and were pleasantly helped by the staff. we'll be visiting here again for a few more drinks :) read more