My daughter started Guitar here at 15 now 16 years old. I'm very pleased after about 5 months or…read moreso . She has made very good progress and practices more on her own now at home as well. The business is professional, clean, great lighting and beautiful atmosphere. I strongly recommend Ekletico . Going to start my younger daughter in piano or guitar soon as well at ekletico Shea Ferace Beverly Ma

My friend called me very excited to tell me how his daughter start loving music after 1 month on…read morethat school. I called them and enrolled my 2 kids, they have the best price, best staff and the environment is so friendly. 2 Thumbs up for them!

I went here as a kid and loved it and I recently went back as an adult (guitar) and loved it even…read moremore. The owners are both fantastic.

From the owner: Welcome to Peabody Music Box. We have been teaching children and adults to play music throughout…read morethe North Shore since 1975. We teach piano, keyboard, guitar, violin, accordion, cello, saxophone, trumpet, flute, clarinet, electric bass, banjo, mandolin and ukulele. We also specialize in instrument repairs and band instruments & accessories. Stop by call today for more information.

Set up my new Gibson Hummingbird.. excellent action adjustment.. really knows his trade.read more

JC has repaired and serviced my amps and guitars for decades. He does so with great dedication and…read moreattention to detail that is second to none. Most recently he installed a new brass nut on my Cort Aero-11 guitar, a real challenge due to a number of intersecting odd angles and surfaces. Words alone cannot describe just how perfect a job he did, so take a good look at the photo. Craftspeople like him are rare indeed.

I've been a musical instrument shopper for years. In the good old days you were able to get the…read moreprice you wanted. Now you deal with the market price. I had a great experience with 3 of the different guitar guys (one was an assistant manager). I got a used Japanese Strat for a great price. The service was excellent!!! Incredibly patient especially since I had a 3 year old with me running a muck around the place. Even though it is a chain, They have every brand and style you need. Just find the right sales associate and you will leave satisfied.

We bought a "starter kit"(electric guitar, amp, and everything to get started) several weeks ago…read morefor my 8 yo grandson. He started his visit with a free introductory music lesson, that he took to quite well( helped also by the patient guidance of the guitar teacher, Jaxson.). One of the managers, Sam, walked us through the purchase, recommending their own in house extended warranty which we signed up for. Fast forward two weeks later, my grandson has an accident with the jack to the amp, the amp tips, and the jack from the cord snaps off in the plug on the amp. I called to see how to go about getting this fixed( we live a bit of a distance away, and I was hoping to resolve this without having to come back. I came in with the amp. I was immediately taken care of by Bob, another store manager. He set about seeing if it could be readily fixed. Once he determined that it would need a bit more time. he substituted a new exact amp so I could be on my way..this whole experience was a great customer service experience. On both my last trip here and this one today, I can't say enough how friendly and knowledgeable everyone is. Bob even gave me a new jack cord to replace the broken one..

It's always a great time at Bill's - you can get a brand new instrument for cheaper than factory…read moreprice! But the money isn't the only great part.. whether you're a first time or a long-time customer, Bill knows his customers by name and goes out of his way to make sure your shopping experience goes as well as possible.

I have nothing but good things to say about Bill He is…read morehonest and more than fair He knows his stuff,if anyone plays guitar This is the place to go The key word with Bill is Trust You can trust him

I am very happy to send my kids to the Music Connection for their guitar and piano lessons. Today…read morewe added vocal lessons for one of my kid. The teachers are truly talented and are exceptional at engaging the kids. I highly recommend The Music Connection.

My 7 year old daughter has started piano lessons here recently, and I can not even begin to say how…read morewarm and welcoming they were to her. She was very nervous about starting and they made her comfortable right away. Darren is great with kids and really broke things down to her on her level. He was very patient when she became a bit frustrated. She is so excited about learning and is looking forward to writing her own music. I would recommend The Music Connection to anyone. We look forward to continuing her lessons here.

Very unhappy with the service I had when I went into the store to make a purchase. It was the…read moreholiday season and the sales person behind the counter was spoke to me like I was ignorant. Hoping that wasn't the owner. I won't be going back.

I'm not one to use this forum to review an establishment, but after the service I received…read moreyesterday, I have decided that I'm through giving them my business. I recently received a Yamaha Venova plastic saxophone for Christmas this year. It's a beautiful little instrument, and has a sound like a soprano saxophone. However, it comes with a plastic reed. After doing a small amount of research, I read that you could use soprano sax reeds on it. For me, that would be ideal. So, I stopped in Music & Arts to see if they sold any. They did, although the only package cost over forty dollars. When the young man at the counter asked me if I needed assistance, I told him of my predicament, and was wondering if he had a soprano reed behind the counter that I could match the plastic reed to. I felt that I'd like to make sure they were a good fit before I laid down almost fifty dollars on something I couldn't use or return. He says, "Definitely. I'll be right with you, after I finish with this customer I'm checking out." So I step off to the side and wait patiently at the counter for him to free himself up. As I'm waiting, the man who is obviously the manager, removes himself from a "kids these days..." conversation he was having with another customer, comes up from behind me , picks up the box of reeds and proceeds to start ringing them in. I stop him by saying, "Actually, before I purchase, I was wondering if I could match a reed I have with a soprano reed you might have on hand." I then proceed to explain my predicament to him. Mid-explanation this man cuts me off, telling me there's no way he's going to open this box up for me just to check a match. He proceeds to tell me that he does most of his business with students, and they rarely buy soprano reeds, so he can't sell them individually. So I;ll just have to buy the whole box. I tell him I had no intention of him opening the box, I just wasn't sure if they were the same match as my reed. He then cuts me off again, to tell me I need to do more research before coming into his store. I try to tell him, that I was just waiting there because his employee said that he could help me, and it seemed that he might have a reed lying around already that I could match. He dismissively says, "No! No we don't!' I then look over to his employee, who has his eyes looking down at the counter, in no position to counter his bosses statement. Knowing that I'm in no position to receive any satisfaction. I say, "Ok, I'll do more research. I know that you sell them here if I want them," and return the box to the shelf, and walk out the door. I know that it's hard these days for small stores to do good business with online sales being what they are. However, he was so concerned about losing money, and wasting his time, while I was ready to drop Forty-odd dollars right there, if it was a fit. He definitely lost that money, because I refuse to buy it from him now. His attitude was so condescending and dismissive when all I was being was polite. If he was nicer and just said, "I'm sorry we don't have a reed back here to match," I would have understood, but right away he was aggressive and seemingly angered by me. It's people like him that ruin the experience of a small business.