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    Play Music

    4.9 (7 reviews)
    Open 11:00 am - 7:00 pm

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    Musical Instrument Service Center

    Musical Instrument Service Center

    (6 reviews)

    I had been looking for a reliable place for a stainless refret for months, contacted multiple…read moreplaces in multiple states. One day by chance I met the owner of misc stepson at a job I had played on a Sunday, when I got home I emailed Tony the owner not expecting to hear back for a couple of days at best - he answered within minutes and connected me with Wolf the tech. Wolf also took time on a Sunday to reply to me which meant a lot. He told me he wouldn't be able to get to me for a few weeks and we set a date. I brought my guitar on a Tuesday the day before we discussed and got an email on Friday that it was all set. Picked up on following Monday and for an incredibly reasonable price at an incredibly timely manner I had my guitar back better than new, exactly as I had hoped. Tony and Wolf are honest special people in a world increasingly full of shitheads. Couldn't be happier that's my 2 cents.

    I brought my guild acoustic to be set up here there was some slight string buzz on the second…read morestring. I came in to pick it up on the date I was told it would be done Which was 2 weeks after I had drop it off. I came there with a brand new Stratocaster literally right out of the box for an easy setup which I do with all my instrument. When I got there not only wasn't my guild ready he hadn't even touched it. It sat in a corner for two weeks. So I left the strat which I now regret and they'd call me when the guild was ready. A week and a half later I was told it was done. When I brought it in it had 11 gauge strings on it. He brought it out and the first thing I noticed was he put 12 gauge on it. This Is a tiny place with no area to play your instrument. I had to get on my knees in front of the counter to try it out. The next thing I noticed was the action was higher. I played it with the 12s and When it was time to change them I got the same brand of 12s. When I put them on they where literally touching the frets after the 7th fret. I couldn't play it after the 7th. I complained to Tony and was told to call Wolf and I did and said the issue seemed to be with the cut of the bridge. So I brought it back expecting to leave it off so he could fix the issue. it had only been 7 months he didn't remember me or my guitar. Then looks at it and asks me if I could wait a few minutes I said okay. I expected him to come back and tell me how long it would take to correct it. He brings it back to me and his solution was to stick a couple shims under the bridge which made the action even higher and the string buzz on the second string which was the original issue was even worse. I could have done that myself. They charged me 85 dollars for the setup and ruined a 900 dollar guitar. Not mention the fact that he talked me like I was an idiot who new nothing about my instrument. don't go there.

    Equilibrium Guitar Repair

    Equilibrium Guitar Repair

    (4 reviews)

    Charlestown

    Ryan did a fantastic job repairing the bridge on my Martin DCXE. The instrument was fairly bowed…read morefrom humidity despite its composite body, and this had caused the bridge to come off. He needed to adjust the frame and researched what glue Martin uses on their composite material. His pricing was more than fair, the turn around time was less than 2 weeks, and he even restrung and ensured the overall structure of the instrument was in good shape. It sounded and played better than it had in years. He discussed the problem with the bridge with me at length, and stated that if the quote would be exceeded, he would call (the actual price fell well below the top quote value). I'm definitely bringing my guitars back to Equilibrium for all of my repair and check-up needs.

    I've had the pleasure of working with Ryan at EQ Repair a few times now and I've always left as a…read moresatisfied customer. Most recently, he replaced a licensed Floyd Rose bridge on my Jackson DK2S with the real one. He also changed the bridge pick-up. Before, he also helped with a similar bridge replacement on my Japanese Jackson SL3 and replaced all pick-ups with a new set. The work he does is amazing. When I leave my guitar with him, I know I'm going to get great service. But what I most appreciate is the communication. He always contacts me to let me know what's happening and if he runs into an issue, he'll always come to you with alternatives so you can choose what you want to do. I'm a happy customer and I will definitely be back whenever my guitars need some professional attention.

    Play Music - musicinstrumentservices - Updated July 2026

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