Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Prompt response. Phone consultation was very extensive and I didn't feel rushed. Jeff was very…read morethorough and explained everything in terms I could understand. I highly suggest calling to discuss your particular situation with them.

I love taking my car to Maliy's! They are knowledgeable and…read morehonest always! Repair costs are fair and the work done is done well and is warranted, too! I'll be a customer for life!

My 2021 Toyota sienna was parked on the side of the road and was hit. After I sent it here, the…read moreboss helped me contact the insurance company. Perfect after replacing damaged parts, no flaws. thank you very much!

If you need any work done on your car, this is the place to go!!…read more I can't say enough great things about this place! When I took my car into the dealership for a check engine light, it turned into a high priced nightmare. So I decided to look for quotes to fix the needed repairs. I reached out for a quote ,via yelp, and within an hour received a response. I called and explained the situation. Not only did they quote me $2,000 less than the dealership, they also offered me rental car at no additional charge. Because I was a first time customer they also offered me a discount. When I arrived at the shop everyone was so nice and knowledgeable! Willy was amazing, explained everything to me and reassured me that they would take care of everything. And they did !!! So professional, so nice and very fair pricing. Thank you for everything guys !! If I ever need anything else, I will be back!! Customer for life ! Give them a try, you won't be disappointed!

I was quoted 350 to get the top up on my BMW and estimated next day to pick it up. 3 days and 900…read morelater I got my car with roof up and not locked so I'm stuck with windows down and endless door chime. Virtually no parts bought and I literally paid for them to allegedly remove a bunch of seat cushions. 900 worth. Guess I gotta get another bill run up to get the job completed. NEVER again. It would have been cheaper to go directly to BMW. Thumbs and toes hell no this dude full of shit

$55 for full synthetic oil change. Such a steal! Called in the morning and I was able to get a same…read moreday appointment in the late afternoon. Small waiting area where I was able to get some work done. Best part is that I was in and out in 30 minutes!

Excellent service. Fast and efecient Oil change and brakes. Oil change discount on Groupon ! I got…read morea full synthetic oil change off Groupon for 60 dollars on my impala and on my suburban

Last Chance Auto Repair in Plainfield, IL....First and foremost I want say thank you guys for your…read moreHospitality and thank you guys for you service the customers service was phenomenal and had clear and concise communication and it was really easy to get towed and was exponentially reasonable if you guys need a tow check them and thanks again Cory.

I have no problem with Correy or the woman who answers the phone. I've never dealt with Jamie. My…read moreproblem is Ron. I have a 82 Sedan DeVille that had an engine rebuild 2 years ago (different shop, now out of business). I needed more engine work an found Last Chance online. I was on the waiting "list" for 3 months. When Ron finally agreed to take the car in, he stated that it was probably going to need a new engine without ever seeing or listening to the car. When he asked my name, he said he knew someone with a similar sounding name who was Jewish, and asked if I was Jewish. I said yes. The more I thought about how he prejudged the car and how he prejudged me for being Jewish, I decided I didn't was Ron touching the Jew's Cadillac and canceled the pickup.

I moved to the area a few months ago and was worried about finding a good mechanic. I went to…read morethese gentlemen based on the reviews and they didn't disappoint. They're friendly and do good work at a reasonable price, even handled a window issue I wasn't aware of free of charge. I plan to have my other vehicle serviced by them as well. If you're in the market for trustworthy mechanics give them a shot.

My Brother's Mechanic is a family business they are nothing but incredible and trustworthy. I…read morerecently took my car in for a second opinion and received immediate feedback saying that the car was in great shape and that I did not need to spend all this money that I was told to by another mechanic. I have been here before with an older car and they are nothing but honest to the customer. I have experienced places that charge absurd prices for even a minor fix that I could have done at home. My Brother's Mechanic is the place to take your car if you want an honest, open, and realistic value to the work that needs to be done. I encourage others to go give them a shot as they will not disappoint.

I've been to this location several times for various work (oil changes, battery replacement, used…read morecar inspection, tire replacement, etc.). I've always found them to be honest, fair-priced, and timely while I wait in the store for work to be done. I live closer to another Firestone but had a bad experience so I will drive a bit further for better service at this location. As I waited for my car today, two other customers discussed how they too live closer to other Firestone locations but will drive out of their way to come here. I will continue to give them my business!

I am writing to formally complain about my experience at your Firestone location today…read more I scheduled an appointment for 11:30 AM for an oil change only at the same location I have used previously. I arrived at approximately 11:22 AM and dropped my vehicle off. Because I did not have anyone available to pick me up, I planned to wait nearby and went to the Dunkin' next door. At approximately 12:30 PM, I noticed that my vehicle had been taken into the service area and had apparently been there for approximately an hour. I assumed that the oil change was either being completed or that the vehicle was at least being worked on. At approximately 1:27 PM, I went back to the service counter because I was under the impression that my vehicle was finished. I was told that it was not finished. At this point, I also observed employees in the garage eating pizza while my vehicle was still sitting in the service area. I waited approximately another 30 minutes before getting back in line at the service counter to ask when my vehicle would actually be completed. The employee went into the back to check on it and returned to tell me that my oil change had not even been started. At that point, I requested my keys and left. I had been there for approximately three hours for an appointment that was scheduled specifically for an oil change, only to find out that the service had not even begun. I am extremely disappointed by how this was handled. I understand that automotive services can sometimes take longer than expected. That is not my issue. My issue is that my vehicle was apparently taken into the service area, left there for an extended period of time, and I was given no indication that the work had not even been started. Had I been told upfront that there was going to be a significant delay, I could have made an informed decision about whether to wait or make other arrangements. Additionally, when I retrieved my vehicle, the protective plastic and paper that had been placed inside the vehicle had been left behind. I had to remove it myself before leaving. I have used this Firestone location previously, which is why I returned. After today's experience, however, I am seriously questioning whether I can trust this location with my vehicle or my time in the future. I would like this complaint escalated to the appropriate management/corporate team and would appreciate an explanation of what happened today, why my vehicle was left in the service area for approximately an hour without the oil change being started, and why I was not informed of the delay. I am not asking for special treatment. I am asking for basic communication, accountability, and respect for my time as a customer. I look forward to hearing from someone who can properly address this situation.

One of the better repair facilities in the Naperville-Plainfield area for imported vehicle. Took my…read moreBMW 330 there today for some break work and scheduled maintenance and had an excellent experience. Far better service, quality of work and personalized attention by them. Sean was excellent and a pleasure to work with. He and his team took excellent care of my vehicle. I would highly recommend them.

Another perfect Volvo repair on my rare 2010 V70r. Hard to get OEM parts every time, quality work…read moreand faster than expected completion of work.