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    Betty Liu, M.D.

    3.3 (3 reviews)
    Closed 9:00 am - 6:00 pm

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    7 years ago

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    8 years ago

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    Beach Allergy & Asthma Specialty Group - Entrance to Allergy Shots

    Beach Allergy & Asthma Specialty Group

    3.3(33 reviews)
    2.5 mi

    i was referred here by my Dr. What a huge mistake. First thing was it takes 2 months to get…read morein. Totally unacceptable to start off. Then they say they had a cancellation and I could get in 7 weeks. (eye roll)!! Then they wanted my email. I said no. Then to top it all off, I have to give this office a credit card number to hold my appointment in 7 weeks! I don't think so. Last thing I want is my credit card number floating around some unknown dr office!!! Avoid this place!!

    Just trying to schedule an appointment was like a nightmare - forms that were scanned were emailed…read moreto me and I could hardly read them (and I'm young and have great vision). Jen, I think it was, was SO unprofessional and rude to me. When giving her my insurance info on the phone she interrupted me rudely when I explained that some other doctors had forgotten a digit and therefore my insurance didn't go through properly. I emailed to cancel my appointment after reading these awful reviews online, and got back a weird message that was clearly typed out but made to look like an auto response, telling me to call. I called 3 times over the course of 24 hours and got sent to the hold line. Left a message asking to please call me back and confirmed I'm cancelled - they called back and didn't leave a voicemail. When I called a third time to confirm, they were SO rude and interrupted me, hung up on me. This is NOT how anyone's medical experience should go. Please entrust your medical care with someone else who actually cares.

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    Beach Allergy & Asthma Specialty Group - Covid-19 in progress

    Covid-19 in progress

    Beach Allergy & Asthma Specialty Group - Beautiful outstanding colors!

    Beautiful outstanding colors!

    Beach Allergy & Asthma Specialty Group - Awesome  employees!! So positive and helpful. Pure example of what health care should be like!!

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    Awesome employees!! So positive and helpful. Pure example of what health care should be like!!

    Meltzer Steven MD - Cute balloon animal Dr.meltzer made my son

    Meltzer Steven MD

    3.7(31 reviews)
    2.5 mi

    Great Specialist!! We were fortunate to have him treat 3 members of our family!! All his staff are…read moreorganized and the best in their field. I'm not sure if he is semi-Retired .

    One star is very generous. I wish I could give less. The staff are completely incompetent at this…read moreoffice. And when they're incompetent ends up being a complete inconvenience to you they do not care. They don't even apologize. I called weeks ago for an appointment with the doctor. They told me the doctor was booking really far out. I told them I wanted to definitely have him see the doctor eventually, but in the meantime, I was offered to see the nurse practitioner. I expressed to her since I wanted him to get in quickly or as quick as possible, which was within a couple weeks that I'd be willing to see the nurse practitioner quote so long as I can still see the doctor eventually" she assured me that that would be fine. So we decided on April 23 for the nurse practitioner and then she made me appointment in June to follow up with the doctor. I do not live close. I live 40 minutes away and I had to pull my child out of school, and then we drove all the way out there showed up 15 minutes early for our appointment and she proceeds to tell me that we do not have an appointment. I explained to her that I absolutely did have an appointment and she basically made it seem like since I couldn't remember the name of the person who scheduled the appointment or had some sort of text message appointment reminder that I had basically just made it up in my mind or something. She told me that I only had an appointment in June and I told her and explained to her what had happened and how I had the initial appointment with the nurse practitioner and I was told that I had a follow up appointment with the doctor in June, she told me "we cannot make two appointments at one time" which is interesting because whoever takes appointments when you call over the phone clearly doesn't know that rule and did not let me know that or else I would not have gone out of my way to call out of work and pull my child out of school to go to my nonexistent appointment because of their incompetence. Needless to say, I will never be going back there again and I do not recommend this place at all because they're incompetent, they're rude, they don't even apologize when they make mistakes or try to make it right. We were standing there she could've tried to squeeze us in, but she didn't even try. She just stood there smugly in my face saying sorry your problem not mine.

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    Meltzer Steven MD - Medical building entrance

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    Medical building entrance

    Del Rey MD - Immediately post-op

    Del Rey MD

    3.9(64 reviews)
    2.0 mi

    I scheduled my first ever ENT appointment with Del Rey MD in March and with each step of the…read moreprocess, I was thoroughly impressed. Step by step, I was taken care of in a way that I had not received medically since I was a child, or maybe ever. Every question I had or thought I wanted to share was answered and listened to attentively and with genuine enthusiasm. I couldn't believe how deviated my septum was and so scheduling a septoplasty was definitely the next step. I had my procedure done yesterday and each person who helped me was incredibly kind and made me feel safe and comfortable. Even the doctor, whose only job was to perform the procedure made sure to let me know what was happening step by step. Of course, being heavily sedated helped a lot, as I was extremely anxious beforehand, but the care I was given made it even better. So far, not even 24 hours after surgery, I am in no pain whatsoever. They already called me this morning to check up on me and I look forward to my post-op check up. I couldn't recommend this place any more than I already do. Thank you to all the staff and Dr. Sigari for a wonderful experience.

    Bait and switch. Try a different office. The nurse and doctor I saw were both great--kind,…read moreprofessional, and helpful. I felt comfortable and well taken care of during that part of my visit. Unfortunately, things took a turn when I interacted with Angela (the blonde older lady staff member). She was very aggressive about trying to schedule me for an elective procedure that I wasn't even sure I needed yet. Instead of giving me space to think things over or ask questions, I felt pressured and uncomfortable. She kept making comments about how she works in multiple offices and making the appointment for a few months out would be easier for HER. She kept saying "I can't even call you to follow up in 5 months?" And said I would need to pay my copay to hold the appointment. Her attitude really took a turn and she just handed me a black folder and said "I guess you can just read about it yourself then, you're all set" and I walked myself out without anyone saying goodbye, or following up. I hope the office can address this, because the medical care itself was good--but the end was a total bait and switch.

    Photos
    Del Rey MD - Waiting Room

    Waiting Room

    Del Rey MD - Diagram of sinus

    Diagram of sinus

    Del Rey MD - Patient Room (with a view)

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    Patient Room (with a view)

    Betty Liu, M.D. - allergist - Updated May 2026

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