The Care Quality and Professional Expertise for children with Severe Allergies is well thought out.read more

They are providing excellent proof of concept allergy treatment that allows for allergy to be in…read moreremission that no other allergy treatment could accomplish. However the low rating is because of two major things: 1) bad customer service that they can't provide good wrap around service and just tells you to deal with each department separately. There have multiple sites and apps for you to manage your care which is confusing and frustrating when some functions doesn't work. This is an example of bad scaling leading to organizational inefficiency that impacts customer experience - just adds stress to patients! 2) terrible billing department that never responds to email (10 weeks and counting) but when it comes to paying any bills, bills would be received by mail 2 days ago, then the email asking for payment and then call for payment follow up - if you have personnel who can be chasing for payment so immediately, can't you have personnel to respond to billing questions that's outstanding for 10 weeks? Lastly, they have referral credits BUT it does NOT apply to immediate family even though allergy tends to turn in family!

I've had 2 great experiences with Dr. Baskin at this office. I think he is just a visiting Doctor…read moreevery Tuesday or something like that. I felt like he took the time to answer all my questions and his suggestion helped me to improve my symptoms. It was nice he was also able to provide me with some samples of medication. Both visits i didn't have to wait too long after checking in to get called into a room. The staff at the office was overall friendly as well, especially the woman who takes the payments. I'd be more upset if I had to give my copayment to someone who isn't as friendly and cheerful as her. I won't need to come back to this office unless another problem comes up but I would definitely recommend this office based on my 2 visits here.

i was referred here by my Dr. What a huge mistake. First thing was it takes 2 months to get…read morein. Totally unacceptable to start off. Then they say they had a cancellation and I could get in 7 weeks. (eye roll)!! Then they wanted my email. I said no. Then to top it all off, I have to give this office a credit card number to hold my appointment in 7 weeks! I don't think so. Last thing I want is my credit card number floating around some unknown dr office!!! Avoid this place!!

Great Specialist!! We were fortunate to have him treat 3 members of our family!! All his staff are…read moreorganized and the best in their field. I'm not sure if he is semi-Retired .

One star is very generous. I wish I could give less. The staff are completely incompetent at this…read moreoffice. And when they're incompetent ends up being a complete inconvenience to you they do not care. They don't even apologize. I called weeks ago for an appointment with the doctor. They told me the doctor was booking really far out. I told them I wanted to definitely have him see the doctor eventually, but in the meantime, I was offered to see the nurse practitioner. I expressed to her since I wanted him to get in quickly or as quick as possible, which was within a couple weeks that I'd be willing to see the nurse practitioner quote so long as I can still see the doctor eventually" she assured me that that would be fine. So we decided on April 23 for the nurse practitioner and then she made me appointment in June to follow up with the doctor. I do not live close. I live 40 minutes away and I had to pull my child out of school, and then we drove all the way out there showed up 15 minutes early for our appointment and she proceeds to tell me that we do not have an appointment. I explained to her that I absolutely did have an appointment and she basically made it seem like since I couldn't remember the name of the person who scheduled the appointment or had some sort of text message appointment reminder that I had basically just made it up in my mind or something. She told me that I only had an appointment in June and I told her and explained to her what had happened and how I had the initial appointment with the nurse practitioner and I was told that I had a follow up appointment with the doctor in June, she told me "we cannot make two appointments at one time" which is interesting because whoever takes appointments when you call over the phone clearly doesn't know that rule and did not let me know that or else I would not have gone out of my way to call out of work and pull my child out of school to go to my nonexistent appointment because of their incompetence. Needless to say, I will never be going back there again and I do not recommend this place at all because they're incompetent, they're rude, they don't even apologize when they make mistakes or try to make it right. We were standing there she could've tried to squeeze us in, but she didn't even try. She just stood there smugly in my face saying sorry your problem not mine.

YELP MAPS LOCATION IS WRONG: He's on the intersection of Orange and Bixby (East of Hughes Middle…read moreSchool, across the street from the California Heights Market.) Effective and conscientious doctor who spends time listening to you as part of his observational assessments. Was able to accommodate a same-day walk in appointment, and does not order expensive lab tests unless he deems necessary. Effective and conscientious

Love Dr O, he always helps me when my asthma is acting up! He is old school and operates the same…read moreas when he first opened, that is how you already know he is good. His wife is a sweetheart and the office experience is fast & always runs smooth!

I have done two studies with them. Everything is easy and they guide you all the way through and…read morethey pay you promptly. The first visit it usually takes 24 hours but after that it is usually a few hours. The last study I dealt with Madeline she was very helpful explained everything along the way and all of the nurses were very nice and helpful as well. If you are thinking about joining a study this is a good one.

This is a clinical study research center. The trials done here are to advance healthcare…read more The people here are nice and go through processes with you in detail. The level of care they give is top notch. The office experience is great. Everyone appears to be professional and helpful. The type of care provided can vary depending on what research study you're selected for. For example the last one was coming in 3x in a year and dropping off your test slips and mailing off weekly test. I definitely suggest you looking into them if you're considering or open to doing a medical study.

Went for my 1st visit today and met the office staff and Dr. Jiang. I was able to share my visit…read morewith 3 residents who were in office. Dr Jiang was pleasant and very polite and professional asking my permission for residents to observe my appt. She actually took time to listen and make eye contact. (A trait many primary drs could refresh on). She explained my results after the test, and wrote out my otc treatment plan. Id definitely recommend her to anyone in SoCal needing to resolve their allergy needs. Her office manager even did a same day Quality call to ensure all my needs were met and resolved.

I have been seeing Dr Jiang for 4 months now and she does not even listen to my problems. She has…read morenot figured out my problem yet she discount any possibilities and refuses to do any more test to find a solution. Very unprofessional

Just had my last post-op follow up (11 weeks) and I still have nothing but amazing things to say…read moreabout the entire staff that works for Del Rey MD. I truly wish that every avenue of medical care had people like they do here. From my procedure until now, I have experienced 0 pain. My nose is just about completely healed and the difference in my breathing and sleeping quality is night and day. I can't imagine having gone the rest of my life breathing the way that I was. Post-op check ins over the weeks consisted of: checking out my healing through the little nasal camera, an allergy patch test, suggestions to keep my turbinates from growing in size again, reassurance that everything was healing great, etc. I'm not sure if I will ever have a reason to come back, but I will 100% be recommending Del Rey MD for those in need of an ENT. Thank you again, and especially to Lauryn, for everything!

I booked a next day appointment with Dr. Alison Ochoa, PA through Zocdoc due to some ear pain. I…read moredon't love visiting any type of medical office to be honest and generally get anxious, but Dr. Ochoa was super friendly and calming. She talked me through everything and was able to get me on a treatment plan to support me. I felt like she had a great bedside manner and actually listens to her patients which is not always the case with medical professionals. Offices were super clean. Only downfall is you have to pay for parking.

Terrible doctor. I waited a the UCLA emergency room. Only to incounter this guy. He refused me the…read morehelp I needed. And lied about a condition I had. Without any resurch. I could sue him for what he said.

Elizabeth does an exceptional job!! She has the skill and experience to administer injections that…read morecause virtually no discomfort. The staff at AARCMC is always pleasant and helpful.

Always a great place to visit Friendly and kind staff…read more Clean and fresh office parking is great

Expect to wait three and a half months to get allergy shots. This office is way overbooked. I would…read morenot recommend going here. When you do see the staff, though they are helpful and respectful. Happy with this part of the service.

Everyone here is AMAZING! The entire team is very friendly, extremely helpful, and incredibly…read moreknowledgeable!! They always go the extra mile and make me feel welcome (instead of just another patient like my previous doctor). Highly recommended!

Unfortunately, after paying a substantial amount for testing, initial evaluation and review of test…read moreresults, they make you sign an annual agreement for $395 a month (12 months!) in order to get any sort of plan. I would possibly bite the bullet on the cost if they would have demonstrated that they could actually help with my health, but alas.....