I've been coming here since I was in highscool! (I'm nearly 30 years old now!) They're a lovely…read moregroup of ladies, the space is super clean and never fail to meet my expectations. I get all my waxing done here and have also microbladed my brows in their Greenwich location. Recently brought in my sister for a lash lift and she loved it too!

I've been a client of The Waxing Spot in Westport for many years. I've requested the services of…read moremany of their specialists and I'm now with Precious. Her warmth and calming manner enable me to relax while she provides her service. She is top in her field! I've been with Precious for a few months and I already know that she's the perfect esthetician for me. Her positive outlook and expertise put me at ease the first time I met her. Thanks you so much, Precious!!

Shout out to Jailyn for consistently providing amazing waxing service, for her time management, and…read moregenuine customer service. She's always gone above and beyond, which I value every time I come to see her. Keep up the excellent work!

This review is based solely on management of the Westport EWC. Violet is an amazing waxer and I've…read morenever had issues with her. I've been coming to EWC for 15+ years and since new ownership of the Westport center, it's increasingly become worse at customer service. I had an issue last Friday where part of my appointment was given to another customer. I had an appointment with my waxer from 5 weeks prior. She wasn't in for that appointment so I rescheduled to the following week. When I arrived, front desk said she wasn't in and I'd have to use another waxer. I grudgingly agreed and then I saw my waxer. So, basically, the front desk lied to me. They agreed that I could see my waxer but only for 3 of my services, not the fourth. I had to see a different waxer for that. They put me in with someone who as only been waxing for a month and left more hair than she removed. I didn't notice until I was home as the light in there is terrible. I have left 4 messages for the manager and have received NO response. When I called again today they said, she'd get back to me in the next week! It's already been a week. The customer service there is awful. Update to my review. The manager, Tiffany called me today and was extremely professional and helpful. Hopefully she can impart some of that good customer service to the front staff and they can feel better empowered to make decisions that are at their customer's best interest. Thank you Tiffany.

Myself and my daughter have been going to Rachel for 10+ years. Her work is amazing and she is so…read morefriendly. We've both moved away and now I'm booking an appointment and coming in from Albany NY. No one else is worth the time or money. GO!

Rachel is amazing! She finally put an end to my lopsided eyebrow woes! She is gentle and quick, and…read morevery thorough! I always leave smiling and laughing from the boost of self confidence!!

Had micro-needling performed by Aleks, who is wonderful and takes the time to explain the…read moreprocedure. Great facility and staff. Highly recommend NBW!

I suffer from chronic migraines. And when I received an email from New Beauty & Wellness that…read morereferenced Cranial Sacral Therapy (CST) which is 'light touch' treatment for those with pain, stress, prior injuries, I booked immediately! And splurged for the 80 minute session. The next day I walked into the spa and was impressed with ambiance. However, that's all I was impressed with. Went downhill from there. Was taken almost 10 minutes late for my appointment. Then the person who worked on me took another 5 minutes or so to give overview of treatment as well as get my reasons for being there. The 'light touch' couldn't have been more literal. And it was more of an 'energy' Session in my opinion. And to top it off, she finished early. Major disappointment, Waste of money and time. While that was just one experience and treatment, I do remain skeptic. There is a new location in New Canaan. I'm likely to go there instead and perhaps I'll have better service.

I will preface this by saying I was legitimately worried about how my experience was going to be…read morebased on my phone call to schedule my appointment. The woman I spoke with was short, condescending, and cold. I was hoping she was just having a bad day. She wasn't there the day we went so maybe she's not there anymore.... I could not have had a better experience bringing my best friend and her 13-year-old daughter for her first blowout. It was truly a 5-star experience. And this coming form someone who used to be a frequent flyer at Drybar! September, the owner, was there and she was warm, welcoming, friendly, and on top of it all. And she has fabulous hair too! All three of our stylists were kind and made an effort to get to know us. I was offered a glass of Prosecco while I waited and who can deny that?! My goddaughter is now hooked and I know we'll be back plenty of times to come. I live an hour away and while I could have gone somewhere closer to home, I am glad we went for a Drive because it was totally worth it!

Friendly staff and quick service. Very pleased with my blow dry and style. Also love the option to…read moreschedule online.

AMAZING EVERYTIME!!!!! The place is super clean, and the…read moreteam is so patience and kind. Talk about attention to details - they do not miss the mark.

I have been to this establishment multiple times now since my last review and I have been very…read moresatisfied with their threading services. I make the appointment on line. The staff are friendly and welcoming and have done a fantastic job each time, with lots of attention to detail. The place is clean, plays soothing music and the prices are very reasonable. Parking can be challenging to find so it's best to arrive a bit early to allow for that. I will return and do recommend.

I had a seamless and enjoyable experience at Whip Salon. I made an appointment and they took me on…read moretime. They offered me refreshments, including water, mimosa, or wine. It was so clean and beautiful in there! The new place came out great. Maddie cut my hair exactly as I requested, and gave me some tips on how to care for my hair at home. It was great and I will be back for my next cut.

horrible. I've never had a worse cut. genuinely took my hair from long as can be to shorter than…read moreshort, I did not ask for more than an inch be cut off and she took of at least 3-4. I've been crying over my hair and i genuinely can't look at myself in the mirror. it's short, weird layers, ugly, and beyond awful. NEVER AGAIN.

Took my mom in law here for a mani-pedi session for her birthday in October…read more Very easy to make an appointment. Staff was great and masked up! Everything was sanitized and up to COVID protection protocol. Follow their instagram page @westportnailfactory for some inspiration. If you already have a design in mind, they're super talented artists to paint it custom for you. You can bring your own colors too. Gel nails lasted me longer than a month, and my normal pedi nails lasted me a month without chipping.

Paid 32$ plus tip for "razzle dazzle" polish I was told would last 3 weeks. Pictures speak for…read morethemselves- completely unacceptable- my toddler would do a better job. Pictured below is less than 48 hours after getting these done!!! Don't waste your time or money. The marketing is great, the website makes it look like a completely different place- it's dingy, floors are peeled off, dirty.

I went for the first time recently and loved my eyelashes - exactly what I asked for and barely any…read morelashes have fallen in close to 3 weeks (I normally would be due for a refill at this point). Also gave a free 10-minute foot massage for being a new client. The salon is very clean and relaxing. Will definitely be going back!

I've been going here for about a year and things were pretty good except it doesn't feel like a…read morerelaxing trip to be pampered anymore. It feels very transactional. They ask you to pay the second you walk in. I love the foot massage option, but it's not always available so it is disappointing when it's not. And depending on which tech you get will determine your experience. I did not have a good experience with Judy the two times I had her. My eyes are always burning and she slams down her hand every time she takes a lash off... I was prepared to be hit at one point. She didn't offer me a mirror when she was done. She just rushed me out for the next client...she also talks/yells to other workers in the salon when she's 6 inches from your face. I do like Amy and if I go back, I will insist on only her.