Profissional sellers and service. Attentive to the client, different from Echo Park in Denver,…read morewhich are careless and super slow to move forward. I was test driving a car they were apparently selling to someone else. CarMax has reasonable deals and no dealer fee - which is a plus.

CarMax Misrepresented the Vehicle and Refused Accountability…read more UPDATE - 10/3/25: A representative from corporate reached out and after conflicting information and excuses from what I was told by the dealership they are still unwilling to take any accountability or make any offer of compensation. --- I purchased a car from CarMax after their employees explicitly told me it had no accident history. That statement was false and misleading. When I went to sell the car, I discovered that the DMV had recorded an accident on the vehicle a full year before I bought it. This misrepresentation cost me a $3,000 in lost value, verified by an auto broker who showed me recent comparable sales of nearly identical vehicles. When I raised this issue with CarMax, they refused to accept any responsibility or compensate me for any of the loss in value. CarMax heavily markets "peace of mind" and "transparency," but my experience shows those claims are hollow. If their employees can misrepresent a car's history and the company refuses to make it right, then buyers cannot trust the accuracy of anything they're told. Furthermore, do not rely on the CarMax vehicle inspection to uncover previous damage that would have been discoverable by a competent mechanic. Be certain to complete an independent pre-purchase inspection using a competent mechanic. CarMax misrepresented the vehicle I purchased, and their refusal to stand behind their word shows a lack of integrity. Buyers beware--you could be left with a car worth thousands less than you were led to believe.

I came in today with my eye on a specific explorer my sales person was Justin N and he was…read morefantastic I was an anxious driver and he directed me every step of the way he was so knowledgeable about the vehicles specs and was very transparent. Scott G was my finance guy and he made everything as painless and quick as possible, which I really appreciated. I will ride a scooter before I buy another vehicle from anyone but Scott and Justin!

I've been going here for about 2 years for more customer pay than warranty. I brought my 2018…read moreRaptor in for cam phaser replacement (warranty) in August of 2025. I brought the vehicle in again as it didn't drive quite as well. No check engine light. 58K on the odometer, I requested a 60K service (customer pay). There are two 60k services for this vehicle, AutoNation's version and Ford's. I requested Ford's maintenance as it was more comprehensive to me. I requested that all fluids be drained, flushed and renewed. Engine oil & filter, transmission fluid & filter, front and rear differentials, transferbox, cabin and air filters as I was traveling to NJ for the Thanksgiving holiday. The service department knew that. The oil in the transfer box was not changed, nor the air and cabin filters. Would you trust anything that they did? I didn't. After my break down and inspection by a 3rd party, I traded it in, after I paid for the repairs. Returning home to CO, I broke down going over the Mississippi from IL to MO on Sunday the 1st. Found a hotel and a Ford dealer in the St. Louis, MO area. Failure of a cross threaded bolt, filled with Locktite could not withstand the pressures put on it. This bolt is 1 of 3 that hold the High Pressure (HP) fuel pump, driven by the camshaft. By compromising the mounting bolts, this was a doomed failure waiting to happen. At this point I have two different technicians doing the same thing. Crossthreading. One with a lug nut, the other a critical mounting component of the engine. Had a qualified technician done the 60k inspection including a read out of codes, which could have led to further diagnosis PREVENTING failure that left me and my family stranded in a snowstorm. There is no such talent at this facility. I have zero confidence that they can fix your Ford here. Or as in my case, returning a lesser product to me. After giving AutoNation Littleton Ford a perfectly well maintained 2018 F150 Raptor, it came back to me damaged, broken, stranded, and leaving me with zero confidence. Do yourself a favor and avoid this service department. Mark, With no respect, YOU DO NOT CARE ABOUT YOUR CUSTOMERS. This is intolerable. Before you post, make sure that your facts are correct. I can see where this culture is created.

Calem in parts was incredibly helpful and easy to work with. An overall great experience and I will…read morehappily go be reaching out to him directly for part orders in the future.

Buyer Beware I saved up for years to buy a nicer truck, was…read moreso excited. Test drove a 2023 Ram 1500. Told them my budget, basically paid full asking for truck, which was fine. All I asked for was my older 2002 Silverado to cover all of the taxes and dealership fees. Manager came back and said deal. Literally five months go by, and I get a call from their title department (compete mess) saying that they cant complete the registration for the vehicle until I pay the taxes on it. WTF!? So many calls to managers and title department, no one willing to help.

Rick was an outstanding salesperson!!! He made our buying experience pleasant and easy. We love…read moreour Acura and we highly recommend them.

Had scheduled regular service completed last week at Courtesy Acura on my 2024 MDX. I appreciate…read morethe professionalism and great service received by Jack Aran and Mark Green. They are keepers! Thanks for taking such great care of me and my car.

Worst Mercedes dealership in America. They do nothing to represent customer service and we will…read morenever recommend anyone to them. Entire group of employees are disrespectful and unfriendly. Go to a Mercedes dealership that goes out of their way to greet and respect every customer that enters in their doors. They overcharge for everything.

I left a 1-star review seven years ago, but I decided to give the current team at Mercedes-Benz of…read moreLittleton another shot. Thankfully, this time I had a 5-star experience with Bill, Louie, and the rest of the staff, who were all great to work with. Last time, I couldn't get any help, but this time, they were responsive, professional, and went above and beyond to get me into a great car while meeting my high expectations. I'll definitely be back for my next car!

My experience was really really great since the start they made me feel very welcome I gotta give…read moreit to Altalf and Bryan for help me pick out the right Car and also for helping me make everything thing possible to get my vehicle i would 100 % recommend it

Wandered into this store not sure what I was looking for, walked out with a super cool carabiner…read moreand friendships to last a lifetime. As a woman, it's always intimidating to walk into a car dealership. The men usually treat you like an idiot and try to upsell you on things you don't need. I can say without a doubt Dewey McFarren is a top notch parts manager and a treasure of a human. He discouraged me from buying a 4883385 after learning I drive a Toyota, not a Jeep (I used to drive Jeeps so I still like their exhaust manifolds). He did help me pick out a super cool blue jeep branded carabiner and complimented my Nuggets jersey (vintage AG when he wore #50). I didn't get much time with his colleague, Alyssa, but she had a smile that light up the entire store. 10/10 will be swinging by Jeep Broadway parts department again soon.

Outstanding service from Ernesto and the entire service team at Denver Audi! From start to finish,…read morethey treated me with professionalism, honesty, and genuine care. They made the entire process smooth, stress-free, and efficient. Ernesto went above and beyond to make sure my Audi A4 was taken care of properly. He kept me informed throughout the service process, answered all of my questions, and made me feel valued as a customer. That level of communication and attention means a lot. The team at Denver Audi is knowledgeable, respectful, and committed to excellent customer service. My vehicle was returned running perfectly, clean, and completed in a timely manner. You can tell they take pride in their work and truly care about their customers. I highly recommend Ernesto and the Denver Audi service team to anyone looking for trustworthy, top-quality service for their Audi. Five-star experience all around!

Great dealership to buy a car from a great dealership to get maintenance on your vehicle. The staff…read moreis really knowledgeable and is helpful. It will say I know this is with all dealerships. I don't like the upsell after you pick out your car. It's just a little annoying and they were pretty pushy. But we were able to get the car we wanted and they put on a big red bow which was super cute.

I had an exceptional experience with the great people at McDonald VW. After purchasing a used Jeep…read moreWrangler "as is" I took the vehicle to a shop to have it checked out. They identified a torn boot on the driveshaft. I texted my sales person to see if they would be willing to help. I received a call from the Director, Rod Schluter, who told me they would assist with the repair. I am grateful for their customer service and know that you will always be treated well at McDonald VW.

Worst experience ever…read more They lied about the warranty I bought, claiming it started on date of purchase when it was really in-service date. The car needed new brakes and rotors ($1,600) one week after I purchased it, even though the 'inspection' they provided with the sale showed the brakes as 'green'. The car was in service with them for 30 out of the first 45 days I owned it. I ended up selling the car just so I wouldn't have to deal with this dealership anymore, however they are dragging me along for the refund of the warranty I purchased and don't return my calls or emails. Never again. Buyer beware.

10 STARS FOR JOE, NICK ERTEL, STEVEN CRAWFORD AND THE AMAZING KEITH! They are by far the best sales…read moremanagers, sales team that I have ever worked with at any dealer over the past 20 years! I called them in the morning, got tot he dealer at 12pm and had my new car by 3 pm. KEITH knows financing and banks like no one I have ever seen. The amount of professionalism and knowledge that they have is unheard of today. I will not go to another dealership in the future but Groove Subaru! Thank you for making my purchase the best day ever!

I have had the absolute worst experience with service at Groove Subaru. I took my car in for a…read morerecall in December. The person who scheduled me asked if I wanted to wait for my car and I said yes, I would wait. Got a confirmation email that told me they would need my car for a week or more. They did arrange for rental car last minute. Two weeks later, I get a call that the tags expired on the rental car, please drive back so they fix the sticker. Um, no, you drive to me, which they did. It is now over a month later. They said they fixed the car for the recall notice, but while the car was in their possession a rat chewed through some cables... more delay. This weekend I received a call that I need to return the rental car because it is being cycle out of their fleet. Yet, they told me my car would be ready today... which of course I have heard nothing.... It has been a nightmare of misinformation, no information and terrible customer service.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.