I just purchased a new (to me) vehicle from Carmax this week. I spent the last couple months doing…read moremy own research, then all of December in negotiations with Mike High Acura just to have the WORST experience and they sold the car from under me. The first car I bought was through Carmax and it lasted me 10 years with no problems and I was ready to go back to Carmax and upgrade to something a bit bigger, better in the snow and a more luxe driving experience. Munir helped me with my first couple test drives, made sure to ask me what I was looking for and for why so maybe he could bring some options to me. I had Munir then transfer a vehicle from a neighboring Carmax for a test drive (that I was 90% sure I was going to love and purchase). This transferred vehicle only took two days to ship in and be ready for a test drive. Unfortunately I wasn't able to continue working with Munir since he was not scheduled that day and Chris Sioros took over the last half of my shopping experience. Chris was fantastic and super attentive to any questions I had and even helped me arrange a Lyft from work to Carmax so I could finish my purchase and leave in the car. I absolutely love my new car and the helpful experience that Munir and Chris gave me. I'd say that the only small downside to my experience was that, I had come back from the test drive and was approached by a completely new employee (sales or management, I'm not sure) and was a bit aggressively questioning which choice I would make, stressing that I should purchase now and that they wouldn't hold the vehicle for me (3-5 standard holding time) and that the bank took 3-5 days to process so I was urged to finance through Carmax and then come back with a check. I was trying to explain that I had already communicated with my bank and that the funds would be available and I would be bringing a check but it felt like I was just being pressured to purchase the car and finance it so I "wouldn't lose the car". The whole point of me shopping at carmax was to NOT be pressured by an aggressive salesman when I know exactly what I'm looking for and for what price is in my budget. This employee almost ruined a sale for the salesmen that were fantastic in helping me because even though I wanted a new car, I didn't need it and I certainly didn't need to feel pressured into it when I'm spending $40k. All that to say, you catch more flies with honey and I don't need to be approached by anymore employees unless they were working with me directly. Anyways, my pick up last night was very easy. I did most of my paperwork online, final walk through and a few more signatures when I got there and handing the check over and I got the keys! THANK YOU CHRIS AND MUNIR for getting me in my new car!

Profissional sellers and service. Attentive to the client, different from Echo Park in Denver,…read morewhich are careless and super slow to move forward. I was test driving a car they were apparently selling to someone else. CarMax has reasonable deals and no dealer fee - which is a plus.

We like the used car but be careful, if it is not in writing no matter what you talked about, it is…read morenot going to happen. They will drown you in paperwork at the end so make a list of all the things that you think you are getting because if it's not in your paperwork it does matter what was said. Also they say it is the buyers responsibility to ask that the car comes with 2 keys...Overall it was a OK experience but don't let yourself get to tired to make sure you are getting what you expected

Absurdly bad experience with this dealership. Make your own choice, but I will never go back…read more Bought a new '26 F150 Lariat through them via a broker, and added in a Sportliner bed rug, available from Ford Accessories. First, they charged $825, which is $200 more than most dealers. Then they mucked up the appointment time by an hour and a half, leading to 3 hours at the dealer for what is supposed to be a 30-60 minute job. They utterly butchered the install. They carpeted OVER the front bed hooks and Boxlink plates. They carpeted over the drainage tubes for tonneau cover, making them inaccessible. They carpeted over the tailagate, despite explicit and repeated instructions (including that day!) not to since the truck had a ProAccess tailgate that would be rendered unusable. They miscut the holes for the storage bin, bed lights and ProPower port and did not secure them, leading to gaping, misshapen holes, and room to stick your hand in behind the loose carpet. See pics for all of the above. After pointing this out, they refused to take responsibility. They claimed they "had" to carpet over the tailgate, and that they did not cut any holes...it arrived from Ford that way. Two other dealers looked at their work and said these rugs do not come precut, and they had never seen such shoddy work. (This is my third F150, and my third Sportliner...I know how they are supposed to look.). The only solution and end result: I paid a reputable dealer to rip out the ruined Sportliner and throw it away, bought a new one, and had it installed correctly at another dealership. It was done in an hour and for hundreds of dollars less. Caveat emptor.

Dealerships often get a bad rap and they often deserve it. The folks who are satisfied quietly go…read moreon their way and those who are disappointed post ugly reviews. I've done it myself! Regarding those who deserve the bad rap: this week I had one so-so and one terrible experience with two dealerships. Old-school practices, dishonesty, bait-and-switch, being treated like a "little lady" who hadn't done her homework. I had thrown my hands up in disgust and decided not to buy a truck until several months later, after I'd gotten the bad taste out of my mouth :-( Enter Michael Malone, Maverick and Aaron at Alpine. These guys were heroes. They offered a great price on exactly the truck I wanted, they kept their word, they communicated regularly without being pushy/needy/creepy, and best of all, they treated me with respect. The feel of this dealerships is entirely different than the others: these folks act like family. They're human, not money-seeking vacuum cleaners. I felt both relaxed and energized by the experience. They proved that I could trust them. They took their time with me, but didn't make me wait hours to get the deal done. Even Anthony, the finance guy, was a gem. Alpine is the third-largest GMC seller in the country. This is impressive, and even more so when you realize their location doesn't front on a major arterial: they're kind of tucked away off of Wadsworth. What Alpine lacks in location it clearly makes up for in price and customer service. If you're looking for a GMC or Buick, do yourself a favor and visit Alpine, and ask for Maverick or Michael. You can thank me later :-)

Disappointing Experience with Alpine Buick GMC and Serious Questions About the Value of CarBravo…read moreCertification I purchased a 2024 Subaru Outback Premium from Alpine Buick GMC on October 3, 2026. The vehicle was advertised as CarBravo certified, a designation that should provide buyers with additional confidence in the vehicle they're purchasing. Unfortunately, my experience has left me questioning just how much confidence that certification deserves. Within two weeks of purchasing the vehicle, I encountered a problem with the driver's power window. When wet, the window would stop partway through closing and automatically reverse, leaving it unable to close properly. This is not merely a cosmetic inconvenience, particularly in Colorado, where having a window that reliably closes is a basic expectation. The vehicle has since required service for this issue. Additionally, the vehicle was delivered without an owner's manual and with a missing rear floor mat. These may seem like minor details individually, but when purchasing a vehicle advertised as certified, I expect greater attention to detail and preparation before delivery. I also purchased a prepaid maintenance plan as part of the transaction, adding to the overall amount I invested in this purchase. My concern is not that a used vehicle can develop mechanical problems. Of course it can. My concern is what a certification program is actually worth to the consumer if problems and missing items become apparent almost immediately after the sale. CarBravo certification is marketed as a reason to purchase with greater confidence. Consumers deserve to know precisely what has been inspected, what is covered, and what assistance they can realistically expect when problems arise. I purchased this vehicle expecting a professionally inspected, properly prepared used car backed by a recognizable certification program. Instead, I found myself dealing with a malfunctioning window and incomplete vehicle equipment almost immediately. I would strongly encourage prospective buyers to look beyond the CarBravo branding, request the complete inspection documentation, verify every aspect of the warranty in writing, and independently inspect the vehicle before purchasing. A certification badge is only as valuable as the standards and accountability behind it. Based on my experience thus far, I am deeply disappointed in the quality of the vehicle preparation and the confidence that Alpine Buick GMC's CarBravo certification was supposed to provide.

While I don't own an Acura, this plane exudes friendliness and professionalism. Spotless facility…read moreand apparently everything went well with the service on the friend's MDX. If I did own an Acura, it would be bought and serviced by Courtesy for sure!

Had scheduled regular service completed last week at Courtesy Acura on my 2024 MDX. I appreciate…read morethe professionalism and great service received by Jack Aran and Mark Green. They are keepers! Thanks for taking such great care of me and my car.

I want to recognize Hayden and the entire service team at Mercedes-Benz of Littleton for turning…read morewhat could have been a stressful experience into such a positive one from start to finish. Dealing with unexpected mechanical issues is never ideal, but Hayden made the entire process much easier with his professionalism and excellent communication. He kept me informed throughout the repairs, answered all my questions and genuinely made me feel that my vehicle was in good hands. I especially appreciated the attention to detail, the care given to my vehicle, and the team's commitment to making everything as seamless as possible. It's refreshing to experience customer service where you feel truly valued and not just like another appointment. Thank you to Hayden, the technicians, and everyone involved. I will absolutely be returning to Mercedes-Benz of Littleton for all future maintenance and any service needs. You've earned my trust and continued business!

I left a 1-star review seven years ago, but I decided to give the current team at Mercedes-Benz of…read moreLittleton another shot. Thankfully, this time I had a 5-star experience with Bill, Louie, and the rest of the staff, who were all great to work with. Last time, I couldn't get any help, but this time, they were responsive, professional, and went above and beyond to get me into a great car while meeting my high expectations. I'll definitely be back for my next car!

To start AutoNation Chrysler Jeep is a nice dealership. Purchasing a used vehicle from here is…read morepretty lengthy. Took around 4 1/2 hours just to get into the finance office. Now my experience was special. I was trading 2 Vehicles and Upside down a lot so i understand the lengthy process. The Experian Identity check that they have you run did not work for me. And it's a required process through the dealer. But they did find a way around my having to do facial recognition. I also got Cut back a check for some leaks I found on the vehicle after the test drive. This was the longest part. I waited over a week to hear back from anyone about the checks. After communicating several times they had to split the checks in two. And required a manager's signature. At this point i waited over 3 weeks. But it is understandable. Overall, it was a Good buying experience and they worked with me on trade-in value and price of the vehicle and even cut back checks for leaks. It was a lengthy process, But everything takes time. Rhay & Paul were great, And straight forward with value and what was actively being done.

I tried calling the GM...the number you provided is the general number so not really sure who I…read moreshould ask for.

Outstanding service from Ernesto and the entire service team at Denver Audi! From start to finish,…read morethey treated me with professionalism, honesty, and genuine care. They made the entire process smooth, stress-free, and efficient. Ernesto went above and beyond to make sure my Audi A4 was taken care of properly. He kept me informed throughout the service process, answered all of my questions, and made me feel valued as a customer. That level of communication and attention means a lot. The team at Denver Audi is knowledgeable, respectful, and committed to excellent customer service. My vehicle was returned running perfectly, clean, and completed in a timely manner. You can tell they take pride in their work and truly care about their customers. I highly recommend Ernesto and the Denver Audi service team to anyone looking for trustworthy, top-quality service for their Audi. Five-star experience all around!

I bought a used Audi from Audi Denver and my sales person Zach was absolutely wonderful. He was…read moreresponsive, knowledgeable and stayed on top of every aspect of the transaction from my first time meeting with him to finishing the deal. Finance was SLOW and took forever even though I paid cash, but I was told it was because they had 2 deals before me. Ask for Zach. He will take care of you!

I had an exceptional experience with the great people at McDonald VW. After purchasing a used Jeep…read moreWrangler "as is" I took the vehicle to a shop to have it checked out. They identified a torn boot on the driveshaft. I texted my sales person to see if they would be willing to help. I received a call from the Director, Rod Schluter, who told me they would assist with the repair. I am grateful for their customer service and know that you will always be treated well at McDonald VW.

DON'T BUY THE SERVICE PLAN!! You'll still end up paying a bunch for oil changes because they're…read moreEuropean cars and the service plan only pays reimburses about $50. When I tried to cancel, after finding this out, they couldn't give me a full refund even though they had assured me I could go near where I lived to get my oil changed. It's a lousy product and they shouldn't sell it! Then they said they'd give me a discounted additional key fob to offset my partial refund on the service plan but even though the manager has now taken over my issue it's still taking forever to come in...you can't tell me it takes 6-8 weeks for a key fob... It stinks. It just leaves a bad taste in my mouth when they're deceptive to sell a service plan and then you're stuck. It's not like this is an American Dealership selling the odd European car...so are they really oblivious to how much a European oil change costs? And this was for a bug! All they had to do was order me an additional key...that's all! Sheesh.

I went to Groove Subaru looking to trade in my car and get a new one. Ike helped me with this…read moreprocess. He was very professional, informative and patient. I appreciated his dedication to helping with my specific goals, like how I commute for work a lot and need a car built for that and winter weather. He was timely with communication and made the process very smooth and simple. Definitely go to Ike at Groove Subaru if you are looking for a new car!

I had to take in my Ascent, for its Lube oil and filter. Richie, greeted me promptly. He went over…read moreeverything that they check for. He was courteous and explained all very well. When something came up for my attention, he came in personally to find me and ask if I would like the service handled. It is very nice, when I have to take my vehicle in, and not feel intimidated. Thank you Richie.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.