Very friendly and convenient place to get hardware items at a convenient location Good spot to…read moreget beach chairs better quality than at a gift shop

Professional and friendly business always eager to help with any of your hardware questionsread more

Been going here for years! The staff is always friendly and helpful. I love the spring, summer and…read morefall plant selections. Ive also purchased good quality bird feeders and feed. They carry good quality items for good price and regularly have sales! Can't wait for the fall mums!!

I had a great experience shopping at Taylor's when. We are remodeling our living room and most of…read moreit will be DIY. The list of things we needed far exceeded what we initially expected to need so we were a bit flustered. But I found 90% of the items for our entire renovation here and the associates were extremely helpful and courteous!

This VA Beach Blvd Lowe's is pretty nice. They have a large and well-stocked garden section and…read moreit's a clean parking area and store. The store is always clean and free of debris and I've always been able to find wha I'm looking for when I come inside. Staff are willing to help and the lady checking us out last weekend was super nice and friendly to everyone she helped. Recently, we browsed for outdoor patio lights, an outdoor fan, flowers, planters, and mosquito repellant. Found it all!

I have been a loyal Lowe's customer, but this was one of the worst customer experiences I have ever…read morehad. I paid Lowe's for same-day delivery. The delivery arrived 2 hours and 45 minutes late, and despite clear instructions to leave my order at my front door, the delivery driver left my order at the very end of my driveway next to the road. That is not a completed delivery. When I contacted the delivery company, OneRail, I spent over an hour getting the runaround. Instead of taking responsibility, I was met with rude, dismissive, and sarcastic customer service because I expected the driver to complete the delivery properly. The most disappointing part is that OneRail represents Lowe's. As the customer, I didn't choose OneRail--Lowe's did. When Lowe's contracts with a delivery company, customers reasonably expect that company to meet Lowe's standards for professionalism and service. This wasn't simply a late delivery. It was a complete breakdown in customer service from start to finish: nearly three hours late, delivery instructions ignored, my order abandoned at the end of my driveway, and no meaningful effort to correct the mistake. Lowe's needs to seriously reconsider its partnership with OneRail. Every failed OneRail delivery becomes a Lowe's customer experience, and that's exactly what happened here. If this is the level of service customers can expect from Lowe's delivery partner, people deserve to know before they pay for same-day delivery.

We were assisted by Charlene at the Customer Service Desk. She went above and beyond to assist us,…read moreas well as many others waiting in line. She always smiled and kept her cool under trying circumstances. Charlene is definitely an asset to The Home Depot!

Do not use this HD for appliance delivery!!…read more Whomever Home Depot (Celebration Station) uses for appliance delivery is awful. Delivery team (two people) did not use a dolly to bring a new refrigerator in to my house an up to the second floor. In not using a proper dolly, they manhandled the fridge up the stairs doing significant damage to the hardwood stair steps and engineered flooring at the top of the stairs. They also tracked a bunch of mud into the house. Then they literally stood there with their hand out for a tip. I filed a claim with HD's delivery insurance company (Sedgwick). Absolutely awful. Sedgwick takes a week to answer emails. They claim they called me, but no Voicemail left and no record of calls on my AT&T call log. Seems Sedgwick is ghosting me, just hoping I'll go away. Called HD Celebration Station and they did not care.

I've been to this Taylor's a few times, but it's not my go to store. The location always seems a…read morebit off the beaten track, but it's really not. Located in the Marina Shores strip with the newly opened Ballyhoos. Parking is plentiful, but some amount of debris seems present. The outside trash can was with in its boundaries. Upon walking in on a weekday morning a few staff was there to direct me to the lock aisle. A staff member had the key to unlock the case. I found the store neat in appearance and stock organized. The store had a bit of everything, it's just not a big box like a Home Depot, or Lowe's. From garden needs to, lawn mowers to paint I bet they have it. My experience is that you can typically get help and be on your way much faster than a big box. Check out was friendly and the staff member assisted me with cutting open the plastic packaging which was appreciated. This is a store I would recommend. They have a few locations at the beach.

The folks working here are so friendly and sincere, not just a fake good morning! They genuinely…read morewant to help you find whatever you are looking for an are very helpful offering advice or help in loading you car. Richard is terrific! Steve

The staffs were friendly and I found everything I was looking for during my visit. I planned to go…read morethere again in a few days.

Staff are helpful and friendly. I usually know what I want when I go in but not always and there…read moreis always someone there to help. They have a wide variety of products. I get most of my animal feed from here. They have the duck food that I need. I also get wild bird food from here. If you have farm type animals they have a good variety of products and are always fully stocked. I also love going in the spring when they get in their little baby chick and ducklings. SOOOOO CUTE. That's my favorite. They have shoes and rain boots. This is where I got my rain boots. My yard gets muddy so I wear mine often and they are cute. They also have cute clothes. I absolutely love their garden tools. Great prices. They also have fireplace tools. Super helpful for me since we have a wood burning stove. And good tools and gloves are hard to find but they seem like they have a good variety. Oh yeah they have old fashioned candy. This is fun to grab for gifts for my in laws. They love reminiscing about the old fashioned candy.

Any time we need something hardware store-ish, we always go the Taylor's store on Independence Blvd…read morefirst.

Store is run by very young people that don't know how, or aren't allowed to, make any real…read moredecisions beyond ringing you up. The manager is still in grade-school. Not a problem on its own, but you do need some life experience and tact to be a manager of a hardware store where most of you're customers know more than anyone the store. I blame the owners of the store, not the young people, but still... it sucks for customers that need any sort of help or problem solved. I went in for Stihl hearing protection and the box was ripped in several places and soaked in oil! The head set itself was just loose in the box with no packaging and not clean. Theres no way it was new and they knew it, yet refused to do anything or acknowledge the problem. They offered no discount, no alternative at a matched price, nothing. Not my first issue with this garbage business, just the latest and the reason I'm done giving them money.

Went in just to get a pipe wrench but I ended up exploring the store as it was a very open layout…read morewith a large variety of tools and other items. A lot of automotive stuff to look through which I wasn't expecting. The reason I chose to write the review is because of the super friendly and helpful staff. A staff member was walking through the store and helped me find what I needed very quickly, the two cashiers at the front were super personable and extra friendly. The helpful staff made my experience in the store amazing and made me want to come back asap. Great customer service!

I like Northern Tool and Equipment for picking up items for big jobs or things I need to repair…read moreexisting equipment. The store is filled with a great variety of tools and hardware. It is well organized, and I can go straight to what I am looking for and get in and out relatively quickly. This is a no-frills operation. I would never pop in to look around because it just does not have that kind of appeal. I need a real reason to be there. Thankfully they have great sales and coupons frequently. The staff is available but not too excited about answering many questions. They are not negative or unkind; they are just not customer service oriented. They stock the shelves and sell the stuff on them, Period! The store is always well stocked, and you can order online and pick it up in the store. If you need help deciding which tool to use for your project, you probably need to shop elsewhere to receive that kind of input.

I don't know who the owner, or manager or leadership is for this building, but every time I come…read morehere, I will walk past workers standing around talking, they never greet you, never ask you if they can help you find anything. Or they just brush past you as they did today as you struggle to find what you come in there to spend your hard-earned money on. Today I was looking for mouse traps. If it wasn't such a drive, I would go to Lowe's. If I'm going to have to search for something I might as well pay less for it. This is why people shop online. Brick and mortar businesses need to wake up. At this point you're nothing more than convenience stores for whatever items you sell. Customer service and location are the last things you have going for you. This is sad for me to write because I grew up in a family hardware store where the expectation was to greet your customers, always help customers find what they need, and ensure that they have a good experience while in your business.

Great customer service -just like the old fashioned local hardware store. Decent selection of…read morehardware.