1. Northern Tool + Equipment

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Norfolk, VA

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Northern Tool + Equipment

3.4 (7 reviews)
Open • 9:00 am - 5:00 pm

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1 year ago

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4 years ago

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8 years ago

Has good amount of stuff to spend your money on. Prices seem a little high. But they got what you need.

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Taylor's Do it Center

Taylor's Do it Center

(28 reviews)

$$

Nice to have this place so handy…read more I can't stand big box home improvement stores, and will avoid them any chance I can. For the small projects and quick repairs, Taylor's is a godsend, they have a little bit of everything....including popcorn at the door as you enter :) For the most part, the staff is very helpful and willing to spend some time with you to help find what you need...although if you have to return or exchange something, it's a bit of an ordeal. It involves filling out a form (name, address, phone), calling management to the register, yada,yada. Really a bit over the top for something as minimal as exchanging a $1.25 piece of pvc . I didn't so much mind it, but I hated that it was holding up the growing line of customers waiting to check out so they could get back home to their respective projects. (Just noticed the $1 section, up by the locksmith/glass cutting/rescreening department....)

I don't know who the owner, or manager or leadership is for this building, but every time I come…read morehere, I will walk past workers standing around talking, they never greet you, never ask you if they can help you find anything. Or they just brush past you as they did today as you struggle to find what you come in there to spend your hard-earned money on. Today I was looking for mouse traps. If it wasn't such a drive, I would go to Lowe's. If I'm going to have to search for something I might as well pay less for it. This is why people shop online. Brick and mortar businesses need to wake up. At this point you're nothing more than convenience stores for whatever items you sell. Customer service and location are the last things you have going for you. This is sad for me to write because I grew up in a family hardware store where the expectation was to greet your customers, always help customers find what they need, and ensure that they have a good experience while in your business.

Northern Tool + Equipment - hardware - Updated October 2026

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