Nicole is AMAZING!!!! We went in spur of the moment after a co-worker told me about this place and…read moreended getting all new flooring! Nicole was so personable, kind, and diligent! Go in and ask for Nicole!

I would not recommend this company at all! The experience we had with them was long and…read moreconfusing. We encountered incompetence, confusion and delays. Not everything we needed was ordered at the start. Incorrect parts came from the warehouse several times. The installer was basically uncooperative and definitely did not have a customer first attitude. The process was drawn out weeks longer than necessary. There were so many moving parts to this project. They need a project Manager. We always felt unimportant, rather than the people paying the bills. A totally aggravating and awful experience.

Great service from beginning to end…read more They use quality materials in their cabinets, they will last for ever. The doors and drawers close automatically after a certain point. Handles and drow pulls are "arthritis friendly". The design team in the beautiful showroom LISTENS to you so they can help you make good selections. They don't try to upsell you and work with in your budget. The sub-contractors they use for electrical and plumbing are super! They show up on time, do great work and leave the work area like they've never been there. If issues arrive the work with you to quickly solve it and make alternative suggestions IF needed. I love these folks and will have them convert my tub bath into a walk in shower next.

Greenwich has remodeled our kitchen and have done a great job. We worked with a set on the design,…read moretheir onsite team lead by Rip were organized and stayed in schedule. Wendy corresponded daily to notify you of exactly who would be in your home. Their product was great cabinet work, drywall, painting, electrical were exceptional. Highly recommend!!

Kevin was a pleasure working with and he knows what he's doing and so does his crew. They are…read moreprofessional and helpful and very pleasant. I would highly recommend them to anyone! it was a very good experience.

We recently remodeled our primary bathroom. B&T did an excellent job providing and installing our…read morecountertops. They were timely and professional. Thank you for a job well done!

Continually pleased with my experience at Ferguson--whether it be as a homeowner or on behalf of my…read moredesign clients. Each time I walk through those doors, I am offered a warm welcome (and a life-sustaining coffee!) Not once have I felt I was a bother or like I was interrupting anyone's day, which is sadly not the case in all establishments. Aside from a pleasant experience, the team at Ferguson exceeds expectations with their in-depth product knowledge. I truly value the investment of continued education and how that information is then shared with me and my clients, equipping us to make the best selections with complete clarity. Where I feel Ferguson shines brightest is in their handling of any issue that may arise. When life inevitably throws a wrench, the true measure of service is how any wrinkle is addressed. The Ferguson staff has yet to disappoint, bending over backward to smooth any issue out whether it is their responsibility or not. With that in mind, shop at Ferguson with confidence that you are receiving the best service before and after your purchase!

I am extremely upset with this entire experience, and I've already shared my disappointment with…read moremultiple people and will continue to do so. It should never take months of back-and-forth just to receive appliances. After all that waiting, the presite technician showed up only to tell me that both the electrician and the kitchen designer did shotty work and that "they should know better." After waiting all this time, the presite appointment was not only unhelpful but completely inappropriate. Instead of reviewing the site professionally or offering solutions, the presite technician made dismissive and unprofessional comments, stating that the electrician and the kitchen designer did "shotty work" and that "they should know better." There was no attempt to work collaboratively or explain what was actually needed to move forward. The appointment felt more like blame-shifting than a productive step in the process. Additionally, I felt uncomfortable during this appointment. I was alone in my home, and the way I was spoken to felt condescending and dismissive. I genuinely felt that I was treated this way because I am a woman and was alone at the time. That is completely unacceptable and should never happen in a professional setting. When the installers finally arrived today, they were professional and courteous, which I appreciated. Unfortunately, during the installation, our vent hood was scratched. This is especially upsetting given how long we waited and how much this project has already cost us in time and stress. Now we are left dealing with additional repairs and coordination that should never have been our responsibility. Throughout this process, I reached out to the manager, Olivia, several times. I even contacted designers who said they would email her directly on my behalf. Not once did I hear from her. On top of that, in six months, we have never once heard from Malieka, who took our credit card information and then completely disappeared. There was no follow-up, no communication and no accountability. We are not wealthy people. We saved, planned and chose to invest our hard-earned money into a nice kitchen, and we trusted this company with that investment. After everything we've dealt with, I will never spend another dime here again, and I plan to make sure others know about this experience as well. If Olivia were a true manager, she would have listened, communicated, and addressed concerns. Instead, she did absolutely nothing. This has been one of the most disappointing customer service experiences I have ever had.

***UPDATE TO ORIGINAL POST** - owner reached out and sent…read moresomeone to the house to correct their installation. Overall I'm happy with the quality of the product- and I'm happy for the fact that they corrected the situation . --------------------------- "NO guarantee of product" - improper installation I went with stonewood kitchen for a whole new kitchen remodel and they also did the installation. 5 years after the install the cabinets began separating at the seam. If you look at the pictures- my pantry system they installed was not correctly done and lack proper structure and support since the side cabinet wall started separating.I do not have excess weight on the shelves - and you can see no damage from misuse. There is perfect separation at the seam as indicative of improper installation and/or faulty design. I reached out to the company and they said they do not guarantee their product

zero stars not available! These people are rude, cannot communicate the simplest of ideas in…read moreEnglish and will literally yell at you in another language when they either don't understand or run into a problem. I will NEVER use them again. I would literally pay any markup to avoid the lousy service, communication and abuse. I come from immigrants, so don't misunderstand, the issue is bad service and communication!

I just got beautiful quartz countertops with a full height backsplash and a 2" mitered edge on the…read moreisland from Absolute Kitchen and Bath. They helped me select material and went over many design options. Their design services really helped my vision become a reality. The work is beautiful and everyone on their team was professional and great to work with! I highly recommend them!

Very professional organization! I would highly recommend them as they do great work! I have used…read morethem several times and would use them again in a heartbeat. Thank you Jennifer!!

this is an update on my previous review, I received a call back from Sharon the manager, she stated…read morethat the designer and a different contractor would be out to inspect the issue. After their inspection she agreed to have the contractor , Mike, come out to repair the drain. He did an outstanding job and addressed all my concerns. I am extremely pleased with the response from the Reico staff.

I have been working with Reico for about 10 years now. i am impressed with their fore thought on…read moreprojects and the end product delivery. Thanks Reico, keep up the great work! Eric T.