Went into auto zone to buy a battery, Jerome came out to test my battery under the hood for a 2017…read moreAltima. So I needed a battery, I came in to buy one and while we were at the register, I ask Jerome would he install it since it was right under the hood. He said "you want me to install it for you?" I said yes. Autozone does it as a courtesy but he didn't feel like it. Then I was like ok I'll go somewhere else then and walked out. He also handed me the tools. I Went to autozone on Virginia Beach and the guy ask me do you want me to install the battery. It took him 5 mins. He also turned down my tip as well. It was night and day between the 2 autozones. Jerome doesn't want to work and he makes the company look bad. I took my money else where because of poor customer service.

Grr! I had a turn signal light go out! So now off to the fun part of replacing said light... I put…read morein auto parts into my gps and this was conveniently on the way to work. It's early but they open right at 7:30, which is perfect. I am in and out in less than two minutes. The isles are clearly marked so finding what I need is easy peasy. The cashier checks me out and for the low, low price of $7, I am out the door with a new lightbulb and a spare.

My truck was having problems starting so I decided to take it to O'Reilly. The helpful technician…read moreBrandon, quickly diagnosed the problem as a corroded battery cable terminal. The replacement costed less than $7. Where Brandon went above and beyond was installing the new terminal. The old bolt was so rusted and fused to the cable that it took Brandon an hour of hard labor to get it off. During the entire process he maintained good humor and a positive attitude, even when he banged his knuckle on the engine trying to get the stubborn nut off. I am a bonified O'Reilly customer from now on!

My poor battery was evidently old and crunchy, I had to get a jump to make it to here. I was helped…read moreon the phone by Brian, and he was still there when I made it in. He put a new battery in for me very easily and that saved me a trip before work tomorrow. I greatly appreciate his expertise and knowledge. The store is nice and clean, so is the lot. They have great stock and are always nice. This my go to for car items that don't require me to go to a shop. I have been here several times. Bless them for keeping late hours.

I'm new to Virginia per military orders and was referred here by someone at the pick and pull in VA…read morebeach and well when you get there place has no receptionists. People just walking without a purpose and group of men just sitting in an office near what I assume is the (empty) reception desk. Finally while standing there for 5 mins someone that finally noticed that I'm standing there asks if I need help. I tell them I'm there to purchase car parts and well get given the runaround guy tells me to call a number on a little torn piece of paper with a different company name and a different website name where prices differ. I ask if I can wait there to place the order while I'm the phone not knowing that they can not just simply give you the order after waiting on the phone for 45 minutes some guy from who knows where tells me they can only ship the orders, which I was trying to avoid as I could've just gone to amazon to place that same order. Later that day I hop on amazon and place the order from a seller "AUTOPARTS GIANT" which turns out being guess who?! These mf (excuse my French) which not only after seeing my order leave the same city I'm in just to come back to only 6miles away they don't even deliver the full order only sending me one piece of what I ordered now calling amazon which have to send an email to them and I have to wait 2-3 buisness days for a reply. Hilarious! And how do I know it's the same company you may ask? Well on the box you can see the from address comes right back to these imbeciles. Save yourself the trouble and go with my favorite company APO (autoparts outlet)which I used back in San Antonio TX much better customer service guaranteed. That one review on here can't possibly be real about them being helpful is BS. If you decide to go with these fools best of luck to you I'll be leaving a review just like this (which I NEVER do) on amazon too

Great customer service and willing to go the extra mile to get you the information you need if a…read morepart is not available.

Overall satisfied with the receiver installation but for over $500 the trim work should've been…read morebetter.....

I had an issue that Leonard went out of the way to help fix the issue. I appreciate them helping me…read moreso I could complete my move. I highly recommend them. Thanks. Barry

Well, you can start by putting people who want to work in the store. In not half men. When I walked…read morein the store, she was being rude from the jump. Slamming tools and being rude. She did not want to give me any help at all. This was the worst customer service I ever had dealing with auto parts. This needs to be reconciled with immediately she is running customers away.

It's been a few years since my original review of this Advance location so an update is warranted…read more I am happy they still get a solid four stars. This Advance Auto Parts location is your standard auto parts store. They basically carry the same inventory as other Advance locations and the store layout is consistent with most other stores in the chain. This store is located in the Indian River Shopping Center. There is plenty of free parking in the shopping center's huge private lot, especially considering there are a lot of empty business spaces here. The staff here is knowledgeable and can offer advice in various areas. Employees are friendly and helpful and seem to enjoy their jobs. They will gladly test or install a new battery or put windshield wiper blades on your car for free. Need to have your starter or alternator tested? They'll do it for you. Is your "check engine" light lit? They will scan your vehicle's computer for the error code. Need a tool for a job, they will loan you one. Just leave a deposit and get it back when you return the tool. You can even drop off old car batteries or motor oil for recycling. All these services are free so it can be quite helpful. I like shopping at Advance for the personal touches you can't get from Amazon or other big online retailers. Prices at Advance are a little more than you would pay on Amazon in many cases but this can be mitigated by shopping online at Advance's website where they will give you a discount code which, in my experience, is usually 20%. You can shop inventory from your local Advance store online, buy it then go to the store to pick it up about thirty minutes later. It's so easy and saves you money. I enjoy having this store near my home, it's very convenient for me.

omggggg I have bad credit, no money down, and a trade in with high mileage. Eric was able to get me…read morea 2026 with low monthly payments!!!! I'm soooo happy thank you Mazda

Worked with Perla, Eric and Christian. All were attentive and polite. Will come back again.read more

AWFUL. They completely ripped me off by telling me they can program new keys. Got vehicle back,…read morethey said they couldn't. Took to a locksmith who had it done in no time. WORTHLESS. Even worse, I took my 2023 Ford Maverick in for warranty work and they did NOT put the complete engine protection cover on the bottom of the engine on. What they did had loose screws-every single one. Many were missing. I now have rust on the inside of my engine compartment due to saltwater that was sucked up into it. THIS DEALERSHIP SUCKS!

I have been shopping for a Ford Bronco for months. I couldn't decide if I wanted to go new or buy…read moreused. I went into the dealership to see my options, after shopping there lot for a couple months haha I have to say my experience here has been so amazing. Tyler (sales manager) is the first guy, I have met that keeps his word. he's amazing and will work magic for you. Ben the sales guy, lol (that sounds funny) I had was so nice. We laughed so much it made it fun. I would highly recommend them Both. Nice thing is I get to come back here for my warranty services. I feel you can't go wrong doing business with them. They will keep it real which sets them aside from others. ( I appreciate that) I'm so happy it worked it. Do yourself a favor. Stop shopping once you get here. It's like a one stop shop. They won't do you wrong. if they can work it they will. If they can't they will tell u. Honestly is the best Policy in my book. Remember stop looking you found your car and your family!!!! Period

Friendly, quick, and clean. I used online to schedule appt which was easy and had suv inspected in…read more35 mins.

This has become my go-to spot for state inspections. Both times I've called, they were able to get…read moreme in immediately. They had my car in the garage within minutes of my arrival and back out with my new sticker in less than 30. I honestly wouldn't share any of this info online for fear of them getting too many additional customers - LOL - however, the employees here have been super friendly and highly efficient and deserve recognition. I have no doubt, based on their very apparent high level of care, that should I have any mechanical issues in the future, they will be my first phone call. Update: I unknowingly left my yeti in the waiting area and they called me to let me know they had it stashed safely for me to come grab it. Much appreciated!!!