This is now my third canceled appointment with them on the same tooth and I drive almost 2 hours away . Literally texted me at 9:11am confirming appointment to call at 10 am To cancel very unprofessional and disrespectful. read more

If I could give this business 0 stars I would. I have never had a more disgustingly awful experience in a place that is created to help you get better. 3 weeks ago I had my wisdom teeth removed here (after driving in from austin, as this is my dentist). It was a fine experience, and I was given ibuprofen 800 to deal with. After the ibuprofen went out, i called to request another refill on my medication (8 days after surgery) as i was still in pain. The front desk and "office manager" who should be fired, informed me I had to make the drive in to receive another ibuprofen 800 prescription because "there must be seriously something wrong" I thought this was insane, but alas, did what was required. When I got there, I was told I shouldn't have had to come, things were healing normal, the pain level was understood and given another prescription (again, JUST FOR IBUPROFEN). I left. Fast forward, I cracked my tooth and needed to get it fixed as I was in a bit of pain. I called at 10 AM. To let them know/make an appointment and told them I was allergic to local anesthesia (I had also told them when I got my wisdom teeth removed). They said that was fine, they would accommodate. I get there at 1 PM. and remind the front desk staff. They said they understood and continued to give me my X-rays. After an hour and 10 minutes sitting alone in the back room, they came in to inform me that they were ready to numb me. I informed them, for the fourth time, that this wasn't applicable and I needed another route. Their office manager, again, who should be fired, came in to tell me I was lying and I never informed them of these barriers I had. I then requested my mothers presence as she was there both times this conversation happened. I let them know I needed to calm down and meet my mother outside and discussed my fear/reservations. The awful office manager then came outside where I was sitting with my mom to let me know they would not be seeing me and I needed to go elsewhere and collect my belongings from inside. My mother did so, and spoke to both dentists inside when grabbing my things and saying she was sorry that they wouldn't help me. They both said that wasn't true, they would, I just needed to calm down and come back inside to go over treatment plan. After 20 minutes my mom went back inside to let them know we were ready, and they then turned us away because they didn't have time for the procedure. Long story short: "our staff did not communicate properly to meet your needs, our office manager yelled at you, called you a liar and lied to your face. But nonetheless, this isn't our fault, we can see you Monday!" I will never recommend this dentist to another living being. If you want to spend thousands of dollars for less than subpar medical care and laughable customer service, by all means! Otherwise, I highly recommend going ANYWHERE else. A word of advice to the company: get a new office manager and train your staff to give decent customer service. This was an incredibly awful, time consuming and painful experience. EDIT: I left this review at 3:30 P.M. on Friday. At 4:20 and 4:34 P.M. Friday, the doctor of this established called not me, but my MOTHER to complain about this review. You do not have time to fix and follow through with your care plan, but you have time to harass my parents over a poor review of your services? read more

Dr Jasmine and her team are top notch. I discovered this office a few years ago when I needed my wisdom teeth removed and they had a deal going on (). Fast forward to present day, Dr Jasmine was the first thought that came to mind when it was time to change my crown. Her knowledge and expertise helped me understand what needed to be done as well as the precautions that were necessary to ensure the crown would remain exemplary for the next decade. I wished I would have gotten my braces with her as well. Would not hesitate to come back for future work. read more

The assistant and Doctors there are AMAZING! My first experience in a while where I had top care. They saved my tooth which another dentist wanted to prep for a root canal! They extracted my tooth that I knew for sure needed a root canal but I have had bad experience with a root canal and I had no pain. Dr. Jasmine and her brother were super fast and did a great job explaining the procedure making sure I was comfortable. And let me just say the prices are super affordable especially if you don't have insurance like myself. I was told by another facility I had severe gum disease and wanted to charge $1200 for a deep cleaning. Came here and was told I have early gingivitis but no bone loss! Paid $174 for cleaning and no pain whatsoever. I definitely recommend this place and will now continue to come back thank you so much for your care! read more

After hearing fabulous reviews from my family members regarding the dentist here, I decided to give them a try. Everyone is so professional, caring and knowledgeable. I am so glad I came in and was seen. They made me feel very comfortable and talked to me about financing options regarding payment. read more

Best Dental - Waiting area - Cosmetic Dentists Near Me - Richmond, Texas

Best experience I've ever had at a dentist office. From the moment you walk in, the place is beautifully decorated, clean and fresh. After a traumatic experience with another dentist, Dr. Sonny Naderi made the wisdom tooth removal process a breeze. He was really nice and personable too. In a matter of seconds my wisdom tooth was out, without having the doctor rest his elbow on my chest and put great pressure on my cheek while trying to remove my tooth (that was my previous experience). I was very anxious and nervous because of my previous experience. I can't believe I didn't come Best Dental sooner. The assistant was nice and helpful as well. I had to drive 30min to get to Best Dental and I'm so glad I did it. Will definitely return in the future! read more

Best Dental - Cosmetic Dentists Near Me - Richmond, Texas

My daughter started going to this dental group 2 years ago. Every time we visit, there is minimal to no wait time. Even if we are running late. Everyone is always so friendly and informative. My daughter just had her braces removed and her teeth look fantastic! They did an amazing job! Highly recommend! read more

I didnt know what to expect. I just needed my wisdom tooth out, fast. The facility and staff were great. When you see the price, you might think youre going into a sub-standard place. Not true at all. The dentist was better/more painless with the needles than other dentists. He has my "complicated" extraction done in literally 3 minutes. My original dentist charged me a bunch of money to refer me to a surgeon who charged me a bunch of money to tell me it would cost another $1000 to pull it. I got it out in 3 minutes for $250. No sedation needed. God bless. Thank you. Im 10 days past and feel great. read more

My god, I came here for a consultation and when I say they are AMAZING!!!! Helen took my X-rays and Dr. Naderi went over everything that was wrong with my teeth! XD! They are AMAZING!!! I honestly believe that they are the best dentists I've ever heard of or seen. I felt like I was a superstar!! They treat you so well and are so quick and attentive to you! I will be coming here to take care of all of my teeth concerns from now and will definitely be here for my wisdom teeth removal!! They are FANTASTIC!!!!! Their prices aren't unfair at all and their office is GORGEOUS!! Amazing staff and amazing quality service. Thank you so much Helen for taking such care of me while I was here!! Best Dental has made me actually WANT to go to the dentist's office! read more

Best Dental - Cosmetic Dentists Near Me - Richmond, Texas

I went in to Best Dental for a consultation for braces. I have had experiences at dental offices where they try and force services on you, but not here. From the assistant to the dentist, everyone was super pleasant. I really enjoyed my experience! Dr. Jasmine Naderi was so sweet. She was genuinely interested in getting to know what I wanted to get out of the treatment. I just love when you find professionals who love what they do, because it shows, and it DEFINITELY showed at this practice. No regrets here, I know I made the right decision! read more

Doc Sony he very kind and do good. job but his receptionist not very kind with customer .I got implants 3 months ago and ready ad the crowd this month with my appointment already scheduled.They text messages remind it plus this harassment if not showing up and nor rely then $25 service charge fee .This is unprofessional not only first time this is second time they said that .I never missed my appointment why they said stupid question like that ,that is uneducated I very disappointed.just want finished my crown then never want back again with their bad staff read more

Dr.Jasmine is the BEST DENTIST EVER! I love her staff, the office is so clean and has the best music to keep you calm. She has completely changed my smile and I am so THANKFUL! read more

Best Dental - Before & after! - Cosmetic Dentists Near Me - Richmond, Texas

Dr.Jazmine Nadery is very honest and accurate professional. Her staff is very friendly. Trustworthy, nice and comforting atmosphere. I got free consultation and started my treatment immediately. If you need an Orthodontic don't hesitate, this is the right place! read more

Canceled my appointment that I was waiting a month for because my phone was off and they couldn't reach me to re-confirm an appt that was already set. Then the lady at the front desk hung up on me. I had reservations anyway but this is confirmation. read more

Couldn't be any more an appropriate name. Best Dental is, in fact, the absolute best dental care. I travel from Houston & always look forward to their sincere, warm welcome. I have another appointment today & have never felt more at ease presenting for a dental appointment than I do when coming to Best Dental. read more

Best services ever! I had two wisdom teeth taken out, less than 10 minutes I didn't even go under. Seriously amazing service. Dr.jasmine, Dr.naveri were extremely professional and by far the best service I have ever received at a dental office. Seriously come visit them! read more

am shocked and confused as to how this establishment has high star ratings. Please DO NOT go here. I have had the worst experience I have EVER had at any medical type facility. I will say the dentist seems like a good person, but I would never refer anyone here. 1. LACK OF COMMUNICATION: * It all started with an email I sent 5/7 (morning) with several questions. I sent a follow up email 5/10 (afternoon) to add to my 5/7 email. I had to call on 5/11 to see if my emails where going through. The dentist finally responded with one word "Absolutely!" I had at least 5 questions and I'm not sure what her response meant. It appeared that there was no time taken to read my email that I took time to write. I send a reply (same day) asking if she had read my questions and had no response. On 5/14 I had sent a new email and called to make sure my email was read. * Another email was sent on 6/23 indicating that the digital images they sent where old images and not new images. I never got a response. * Now that I finally do have my veneers, I've sent 3 emails stating I'm unhappy and they have not responded. 2. MISLEADING INFORMATION (LIES): * My fiancé went before I did and he was not happy with the color of his temporary placements. He indicated he asked for the whitest possible. When I went I asked to see the colors.. the dentist indicated to my that my fiancé saw all the colors and chose the color for his temporary placements. This was a lie. He was never shown the whiter colors. * When we finally got the color situation figured out, we told her we wanted to change out colors for the permanent veneers. She reassured us that she changed the color. When the permanent came in, it was not the new color we asked for. * I had major issues with the temporary placements. They kept cracking and I was left with exposed little teeth for several days. It ruined my food tasting for our wedding, our engagement photo session, and my bridal brunch. She did attempt to fix it before our pictures, however it cracked the next day. The last time they where fixed, it was the yellow color. I told her it was the wrong color and I had my bridal brunch, she said it was yellow because of the medicine she put on it and it's shining through the plastic; however, before hand she told us that plastic doesn't shine through. She said it would go back to white. Well, it didn't. I called to go in a change the color and she assured me that her brother would fix them before my bridal brunch on a Saturday. This was a lie, the office was closed for the weekend. * When my fiancé wrong color permanent placements arrived, she said she would ask for another set due to to shape (even though we knew the color was also off). We waited for the new digital images so that we could see how the shape would change. I called every other day to ask for the images. I finally got ahold of the dentist and she said she would send them "right now", but I didn't get them until days later and they were the old images.. not the new ones! 3. NOT ON TOP OF THINGS * I had to follow up with MULTIPLE phone calls to get my questions answered. I would have to call 1-3 times daily to get any responses. I wanted to know when my permanent placements would arrive so I can schedule an appointment, but they never knew when they'd arrive. They said, "we have to call the labs" every time. Finally I asked for the lab number so I could call directly (which they didn't want to give me at first). I called the lab and it took less than 5 minutes to get a date. I told them how much pain I had been in and they even offered to ship it sooner! Why couldn't the Best Dental office do this from the beginning?! 4. POOR QUALITY: * I am extremely unhappy with quality of veneers aesthetically. They have waves in the tooth. * After getting veneers I have had pain on one of my tooths * I already feel the back of veneer cracking read more

He is the best dentist he is caring and will work with u the place is very clean everyone was friendly and caring my new dentist for life if u guys are looking for a affordable dentist I reccomend this one read more

I received a brochure in the mail and made a consultation apt for veneers. I am so Happy I went with Best Dental. The Entire staff was amazing and the Dr Jasmine Naderi spent so much time with me and making sure they were perfect! Highly recommend!!!! read more

First off the staff is the absolute best! The office is about 45 mins from my house but I'll definitely be coming back! I had an infected wisdom tooth that was causing me a lot of pain. Saw two other dentist before coming here. one couldn't pull my tooth for two more weeks.. the other couldn't give me a price for like three hours so I got fed up and left. I called best dental because I had an appointment for this Tuesday but the pain was so bad they got me in for today at six. I was very nervous cause I've never had a tooth pulled. They let my husband come back with me and they reassured me it'd be fast and painless, which it was also the office was very nice and clean. Loved the coffee bar and the way it was decorated . I definitely recommend this dentist and would give ten stars if I could! Thanks for the great experience!! read more

Great dentist! She is super friendly and down to earth. She went above and beyond and made my first experience a positive one all around. I highly recommend her. read more

My experience at Best Dental was absolutely incredible, Dr. Jasmine and her staff are warm and treat their patients like family. Unlike other offices I've been to, the office is super clean and organized, and I've never had to wait in the waiting room. One of the things I love about Dr. Jasmine is how she checks up on me personally after each one of my appointments. Her work is unparalleled and she has truly transformed my smile. Another plus of being her patient is that all my treatment was done in house since they have an oral surgeon at the office. Love her! read more

Highly dissatisfied with the staff and the doctor. The doctor and the staff are passive-aggressive and unprofessional. Accepted a treatment plan and it has changed multiple times in less than a year along with price increases. Never get to see the doctor I prefer. I am scheduled for multiple appointments in the same week when the services could be completed on the same day. During a procedure, the physician damaged nerves in my CHIN, LIP, and JAW. I notified them immediately when the numbness never went away and 7 months later I still do not have any feeling. The doctors and staff pretend that I have not brought this to their attention at each visit. They allow unsupervised Student training during visits and without patient authorization. They have allowed interns to service me and make mistakes without my Permission. I have been going to this dentist office for well over a year with more than two visits a month and still no real results. STAY AWAY read more

I split time between Texas and Canada. I set up an appointment with them well in advance of my next trip home. The day before my appointment, I got a text saying since I had failed to respond to a text asking me to confirm my appointment, it had been canceled. But, lucky me, they could reschedule me for the day after I'm supposed to return to Canada. I have no idea whether the facility is nice or whether the care is good - when I pointed out that the appointment offered was after I was supposed to fly back to Canada, all I got was "Sorry about that". read more

I was looking for an affordable place for adult braces and was so lucky to find Dr Jasmine's office. In my previous experiences you would have to have an evaluation before you are given an estimate, however it's not like that at Dr Jasmine. You can look up pricing on her website and know ahead of time what to expect for braces! Her office is lovely. She and her staff are kind! Definitely the best dental experience I've had. They are there to service the community and think everyone should be able to afford dental care! read more

Jasmine Naderi worked on my spouse. We stopped going after the same filling fell out AGAIN. She price gouged our Insurance who quickly declined her claims after having them reviewed by another dentist. I took time to read her online reviews. If you go look at each person who is reviewing...90% of her reviews only have a single review in their profile: hers. Meaning they are either paid for reviews or fake accounts all together. Be very cautious when you have to re-do work it's a sign !!!! I give this shady lady a zero. read more

Our experience with Best Dental has been amazing. The staff is friendly and helpful. The office is very nice and clean. We did not have to wait long during our visit. I am so happy we found Best Dental for our family! read more

Wish I could put negative star. Gave them insurance info they said they excepted my insurance and had confirmed it. Went to my appointment in pain just to find out they dont except my insurance. I scheduled Tuesday and waited a whole day just to go Thursday and get turned away. Unorganized office, staff are not skilled. Never again. read more