A friend of mine went to the other Amelia's location. Both are the same owner so this review will…read morebe posted on both pages. She got a dress hemmed, no alterations were done. She was charged $185. FOR JUST A HEM. When confronted about the price, she was laughed at. She was told the dress was "wide at the bottom"...it is a dress afterall so it should be wider at the bottom. When she showed receipts from what the other bridesmaids paid, the response was "oh they must not have gone a good job". When she mentioned what other places locally were charging, the response was "well we do a good job" None of this explains why they are charging QUADRUPLE what other places charge and what others have paid at different locations. Do not take your business here. It is complete robbery. Taking advantage of people is nothing to laugh at, especially in this economy. You should be ashamed of yourselves.

They're cheats and do shoddy work. They gave me a receipt saying the charge for alterations was…read more$25. They increased it to $40 at time of pick up. They also refused to fix their mistake on the hem which they cut too short unless I paid more. Avoid this place.

Have used this cleaner faithfully since we moved to the area 35+years ago. They have been…read moreconsistent in their quality. Service is outstanding. They have never lost an article of clothing in all these years. They have a discount day. Their prices are reasonable. A excellent establishment!

DO NOT GO HERE! If I could give them zero stars, I would. I picked up a jacket that needed repair/…read morepatching and they did a super sloppy job. The cotton filling was still visible. I couldn't believe that an establishment with so many years of business would think it would be acceptable to give me my item back in this condition. I would have rather her said she wasn't able to do it. When I brought it to her attention, she said she did a good job and there was nothing else that could be done. It's clear they don't take pride in their work, just a way to make money. She made no effort to remedy the situation after I told her I was unhappy. She was rude, dismissive, and unprofessional. Never again!

First time here, so I can't speak to repeat business, but I didn't see anything like what the other…read morereviewer mentioned. I went in on a Tuesday, asked if they could alter and clean my suit by Friday, and got an affirmative. The lady running the place did seem a little hesitant to actually measure me, instead just asking me what my measurements were, but when I said I'd like to get fitted for the hem, there was no issue. She took the measurements, then TOLD me the measurement (I'm a 32 suit inseam, LADIES....), then told me anytime after Thursday I could pick up. I went back late afternoon Thursday, and was greeted by two friendly pugs/lhasa apso/mutt dogs, and got my suit and shirt, no muss, no fuss. The cost was $26, and I have NO idea if that's high/low/industry standard, but I paid and left with no problems. The man and woman in there are very nice, and I wouldn't have any qualms about going back. I'm just not much of a dry clean type of guy.

First time here. I needed to find a place to hem my pants and press my jacket that was local. I had…read morebeen by here 100 times and never thought to stop in. I'm glad I did. Great local dry cleaners. Great service, so friendly and quick. Fresh pressed jacket, pants hemmed. They did a great job and I will definitely be using them in the future. Thanks Stockton's!

after our favorite dry cleaners had an electricAl fire, we needed to find a new dry cleaner…read more figured we would keep it local and try one nearby. based off of the reviews, thought we picked a good one. come to find out we were wrong. Sent in 3 suits, 2 Jos A Banks and 1 Hager, to be dry cleaned. They were around or less than a year old. 2 of the jackets came back ruined. Went to the cleaners to see what could be done and was given the reason of nothing since it wasn't their fault. instead, was told when the suits get old the liner disintegrates, and that's what caused it to wrinkle. the liner is still perfect. Now we are out 2 suits. Pictures are attached. I am not one to leave a review, but when your told nothing to do with them, and nothing can be done. Why yes there is, it's called yelp And find a different dry cleaner.

Really nice job, owners take a lot of care with the garments. Good dry cleaning is not cheap, but…read morethe 20% off promotion offers a fair price.

Take your clothes to Fabrix at your own risk!…read more I brought my suit to Fabrix Drycleaner for cleaning, and they lost the pants. From that point on, they were incredibly difficult to deal with. First, they tried to shift the blame onto me--suggesting I may not have brought in the pants at all--even though both pieces were clearly listed on the ticket. Then, instead of taking proper responsibility, they offered to replace just the pants with a pair of blue pants they found online. As a dry cleaner, they should know better--pants made from a different roll of fabric (even of the same material, color, and brand) will never match the jacket. I told them the only acceptable solution was to replace the entire suit with the same one, and I even offered to let them pay the tailor directly. But they continued to haggle over how much of the cost they should cover. Eventually, I had to tell them I'd be pursuing the matter in small claims court. Absolutely unacceptable customer service. Be warned.

The level of customer service is excellent. Coupled with a hands in approach that is personable,…read morefriendly and competent. Highly recommend!!

good work and fair prices. be ready to pay cash only but a friendly neighborhood staple. always a…read morepleasure dealing with this business. been using them for years.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

I've been driving from Philly to this facility for many years now. At one time, I would have given…read moreit 5 stars. However, the quality of service and finished product has steadily declined. Today was the worse so far. I go to drop off clothes today, Friday, and was told could not pick up clothes because of the heat tomorrow. So have to wait until Monday. Unfortunately, that causes a problem for me because needed one of the suits sooner. You don't find this out until you go there. I commented on it and the young lady helping the person next to me started laughing at me, which is rude to say the least. Now, this company could send a notice out via email like they do on their offers to let people know in advance that there service is changing for a day or two. That would make sense. God forbid you notify people in advance. The second gripe I have with this place is they tore one of dress shirts some how. The girl took my info and said someone would call me. That was months ago and I'm still waiting for the call. Recently I picked up some shirts I dry cleaned and there is now like a twelve sort of stain on one of my shirts that was not there before. Another shirt ruined. Last but not least, if I have a simple food stain on my shirts, their cleaning process appears not to be able to get them out. The word "cleaning" must mean something else to them. In summary, once a good place that has seen a decline in both Costumer service and the overall finished product. Time to look at other places.

I have a large amount of cloths that I need Dry Cleaned But after reading the Reviews I think I am…read moregoing to pass on Kevin and Any Garment Cleaners You just lost a potential Customer with at least 40 Items for dry Cleaning. I can't take that chance I will keep looking