I needed an area rug and stopped in airbase carpet. They had a large selection and a friendly…read morestaff! I will be going back for all my flooring needs.

We have purchased various flooring from Airbase Carpet and Tile in the last 7 years. Tile,…read moremanufactured wood, etc. it's always been a great buying experience with staff and the pricing cannot be beat. We have not contracted with them for any installments since we use our local professional and live out of state. On one occasion we did return a product unopened because we over ordered. No problem! This is the only flooring store we use and it's fantastic for purchase and carry option. Highly recommend for any home or office needs. We have another room to remodel and will be back soon.

Jay and his assistant Zach took special care removing our old carpet and installing laminate…read moreflooring in two rooms. Total pros and super nice to boot! We will definitely use them again!

Jay put up my wall mounted garage shelving and did an excellent job. Quite knowledgeable and prompt…read moreand made sure everything was installed correctly to the studs. Reasonably priced. I know this was a smaller job for him. I would definitely use him again and on more significant projects as well.

I ordered a butcher block countertop from the Dover DE store on November 3rd 2024 - it is January…read more27 and I finally received it. It has been difficult waiting but I understand the company was re-purchased by the previous owner late, October. This caused difficulty with tracking and receiving certain products. The staff at the Dover store was courteous and responsive as much as they could be during the waiting period. The butcher block is beautiful and worth the wait since it matches an earlier install in my kitchen. Another issue is making contact with corporate customer service, it is like the new owner does not want customers to give feedback or have problems resolved. Hopefully this will be improved Going forward.

Went online and paid $25 to have the installer come out however after a week of not hearing back I…read morecalled and was told "was sent to the wrong store"? Ok let it go, I then ordered product and put down a 50% deposit and was told would take a couple weeks to come in. After waiting 3 weeks I then called again to be told that it all came in a week ago but I need to pay the remainder and sign a form for them to even call the contractor again? The complete lack of follow up and misinformation about paying half at start of job and half at completion was extremely frustrating. I then spoke with the manager and while he did refund the deposit could care less about our experience. We will go somewhere else as clearly this is just another very poorly run franchise.

We had flooring installed in our basement a few months back. I waited to review so that I could…read morelive for a bit with the work and the product. The customer service was amazing. The flooring is perfect and has settled in beautifully. I am very satisfied with the experience.

Floors2Day was great! Provided a detailed estimate quickly. Good communication. Work was…read moreoutstanding. Highly recommended. Also works with a financing company if you need.

Start to finish it was a pleasure working with the team at Hardwood Direct! They had samples I…read morecould take home to layout to see which I preferred in my home. They guided me on the types and styles but I never felt like they were pushing me toward any particular product. They problem-solved when we realized some adjoining floor was going to be significantly higher and made a great transition. I'd like to do my whole house but I'm going to have to bite it off a few areas at a time and they're great about understanding the long-term version and making suggestions now that will help me as we add others areas in the future. Oh, and the installers worked quickly but with detail. Top notch experience from start to finish!

The team did great. We had a new construction home and chose to get everything standard in efforts…read moreof getting to pick hardwood other than Bruce, (what the builder offers). The team did great in installing everything and being tidy. The only downfall was that we were scheduled for 3 days but they left early Sunday and pushed it out until Monday-Tuesday. So it lasted a bit longer, and we had to rearrange our schedule. So make sure you take a few days extra just in case, if not at the very least to just enjoy the floors. Good floors Affordable Great install We love the floors and have nothing bad to say about them! Thanks guys!

Very satisfied with my carpet installation. CG was my sales person and she was awsome from the very…read morefirst interaction which led to a smooth transaction start to end. Not to mention she got me a earlier appointment which worked out perfect for me. I would shop here again.

Terrible experience, ordered custom rug in May 2024, told 4-6 weeks. After 8 weeks started…read morecontacting salesperson who was incredibly rude with no answer other than wait. 3 months after that contacted by manager that in fact, rug was in but they had a problem with the border. No one ever mentioned any issue, offered an apology just left me hanging with a charge for a very expensive rug. Would never shop with them again, overpriced, no customer service, treated poorly by everyone in store like I was an inconvenience after spending hours picking out a rug. I purchased multiple flooring types from them previously and was happy but this time was horrendous. Will never return.

Did a great job on my floor in my hallway. They were very professional . Thank you wood flooring…read moremasters

Unresponsive to offering fixes to their blatantly inept work. Will look at legal action if this is…read morenot addressed. Avoid at all costs.

I was happy to get a quick response for quotes. I shopped around for prices and thought that the…read moreprices at Flawless Floors were very fair. The staff was friendly and knowledgeable when I had questions. Everything went smoothly through the installation process and the job was completed quickly. The floor looks great! Contractors can be hit or miss, I am happy that I found a reliable one. I will be using Flawless Floors the next time I am ripping up some old carpet.

We had to replace the flooring in our enclosed porch. The floors were quite pitched, so I didn't…read morethink we could do anything other than carpet. I called Flawless Floors in Lumberton, and Norm came right out and gave us a few options. Norm leveled the floor, and we decided on Luxury Vinyl Tile. They did a fabulous job, and we couldn't be more happy! Flawless Floors are true professionals, and I will highly recommend them to anyone in need of flooring installation, repair or refinishing.