Thanks to Leon from metropolitan movers, called the company for our office move and was very happy…read morewith the service. The crew showed up on time, Leon was the crew manager and lead the move very professionally and efficiently. Very reccomnded!

This company is horrible. . Their great if u have to move 3 things. But not for actual house…read moremoving They employ young kids. Not real movers. Young kids kids ;16-19 don't have the ability to do what real movers do. Left my elderly parents at 9 at night with 2 trucks to move in and half the staff we paid for( two exhausted kids). I had to stop work. I being their son,to help in a move that I physically could not do. The next day I had to move everything from the garage into the house alone The best is that the owner came by to check on things. And thought everything was okay. After the complaint process I filed online for no reason besides to deuter you from complaining he made me wait 3 weeks. Till I finally found his number to speak with him. The owner. When I did contact him, Basically mocked me. Thanks

I used Ninja Movers back in 2019 for a move and had a great experience, so when it was time to move…read moreagain, this time from a condo to a townhouse, I decided to use them again based on that positive experience. Unfortunately, this move was very disappointing, especially considering how happy I was with them the first time. The biggest issue was the wardrobe boxes. The move included two wardrobe boxes, and I had also specifically requested a third one because I had a lot of clothing and other items that needed to be moved carefully. However, about three hours into the move, the movers told me that they had not brought any wardrobe boxes at all. I had to leave the move, drive to Home Depot myself, and purchase boxes so we could continue. I ended up spending approximately $120 out of pocket for boxes that should have been provided as part of the service. This was particularly frustrating because the request had been made in advance and the boxes were part of what was agreed upon. The move was initially quoted at 5 hours but ended up taking 7 hours, I had to pay $400 more. Part of the delay was because the movers did not bring the proper tools to disassemble some of the furniture, despite the fact that I had sent pictures beforehand. They had to borrow my tools, which I didn't mind, but they left them all over the place. The travel time was also much longer than expected. The two locations are approximately a 30-minute drive apart, but it took them about 1 hour and 23 minutes to get to the new location. This contributed to the additional labour time and cost, meaning I ultimately paid for two extra hours. At the new place, the furniture was not properly unwrapped or set up. Much of it was simply left wrapped in the protective film, scattered the garbage in the rooms. I understand that moving can be unpredictable and that not every move will go perfectly. However, given my excellent experience with Ninja Movers in 2019, I specifically chose them again because I trusted their service. This time, I ended up paying approximately $120 for boxes that should have been provided, paying for two additional hours of labour, and dealing with several issues that could have been avoided with better preparation. It's unfortunate because I genuinely wanted to have the same positive experience I had in 2019, but this move fell well short of that standard.

These guys helped move us into our new place in December. Very accurate with their quote, service…read moreand delivery. It was a long day and everyone was losing patience at the end, but they did a good job and also disassembled the bed.

Great experience! On time, professional, courteous. The manager was on point and good at…read morecommunication. The movers careful, polite, and astute. They worked hard without complaint and got the job done, making an otherwise harrowing experience seamless!

Hello; Having this as my first solo move, it was a good…read moreexperience for me with the 2 workers who are dedicated to their work and very patient with me. I could not have asked for a better team to load my furniture at my Arthur apartment and unload into my storage in Ottawa. It was good to have the same team to serve in this way. Thank you so much for your commitment to serve with excellence. Satisfied Louisa

Good guys, arrived on time and didn't dawdle. I got tired just watching how hard they worked. Five…read morestars.

It's my 5th time using Metropolitan Movers, great service! Samir was extremely helpful setting…read moreeverything up and controlling the move. The guys he sent were very professional and my wife had a lot of demands during this complicated move! Very Recommended!

The crew was supposed to be at my place between 4 and 5 but ended up showing up at 5:30. I got two…read moreexhausted guys who didn't even have a screwdriver nor a cutter. They were quite slow and it took them more than an hour more than the last time I made a very similar move with a different company that charged me half the price!

When my son hired this moving company, I honestly didn't know what to expect. As a ceramic artist…read morewho makes one-of-a-kind pieces (like the ones in my photos), I was very nervous about how my work would hold up during the move. Even though the experience was pleasant overall, I still wasn't sure what I'd find once I started opening the bins and boxes. Well, I couldn't be happier -- they must have treated my work like delicate eggs! Everything was handled with care and respect. There were no chips, no cracks, and every single piece arrived intact -- even the most fragile ones. I'll definitely be using them again and highly recommend them to anyone who needs movers who truly understand the meaning of "handle with care."

Had the pleasure of using the team on two different occasions. Both times, Tony and his staff were…read moretimely and efficient. Lovely to work with and had an overall great experience. Would absolutely recommend.

We were very pleased with the service received from their movers, Denis and Rony. They don't just…read moretake care of business, they make you feel valued and take extra measures for convenience and safety of your belongings. Best of all, they are just really good trustworthy dudes that you can count on when moving stress is high and reliability is very important. They did a professional job of moving our furniture and boxes between two condos. We have already recommended Versatile Moving to our friends.

Very unprofessional mover. Pulling money from you. A lot of garbage is inside the truck and the…read morecabin. Not Recommended.

Fantastic company with great leadership and a calm, friendly and professional team. I got wonderful…read moreand much needed help to prep and eliminate moving day stress. I have also used this company to move a couch from one part of the city to another during rush hour. Again, it was professional service that went above and beyond. The rates are reasonable and often less than other companies. I can't recommend this company enough! Thank you, Carl and team!

Thanks to Carl, Romeo and Carlos for an excellent move. My elevated stress levels were abated due…read moreto their professionalism, diligence and enthusiasm. From the first call, Carl put me at ease. He took the time to ask questions in order to ensure the move was well planned and would run smoothly. Everything was neatly wrapped and moved with care and expertise, They were polite, friendly, hard working, and cleaned up when finished. Even when the rain began they kept the same pace and great attitude. I have moved over a dozen times and this was the best move thanks to all of them. Well done!!