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    Universal Piano Services

    4.4 (16 reviews)

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    1 year ago

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    5 years ago

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    9 years ago

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    6 years ago

    Great service from Ilya and the crew. Enjoying my newly repaired piano. Sounds great!

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    9 years ago

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    7 years ago

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    8 years ago

    Great selection! All pianos are in good shape and well maintained. Overall, a good experience.

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    9 years ago

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    14 years ago

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    Review Highlights - Universal Piano Services

    I told this to Ilya of Universal Piano Services, he immediately came to my house though it took him more than hour of driving.

    Mentioned in 9 reviews

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    Easy Moving

    Easy Moving

    (15 reviews)

    My experience with Easy Moving has been extremely negative, negligent, and completely unacceptable…read more Motorcycle suspension damaged due to improper transport and delays in car delivery by Easy Moving. I hired Easy Moving to transport my belongings from Calgary to Toronto. On February 27, my KTM 450 dirt bike was picked up in perfect condition, with the suspension fully functional clearly documented with photos taken before transport. Upon delivery on March 3, the bike arrived with the suspension completely compressed, locked, and non-functional. It is undeniable that the damage occurred during transport by Easy Moving. The certified mechanic's report confirms: * The left air fork inner cartridge is damaged and must be replaced. * The right fork seal is leaking and must also be replaced. The mechanic explicitly stated that this type of damage occurs only when a motorcycle is transported with excessive strapping and without a fork spacer, causing abnormal internal pressure over time. There is no alternative explanation this damage was directly caused by Easy Moving's mishandling. Evidence includes: * Photos of the bike in perfect condition before transport * Photos after delivery showing severe suspension damage * A detailed professional mechanic report * A video where an Easy Moving employee attempts to move the suspension, and it does not function Despite this overwhelming evidence, Easy Moving refuses to take responsibility. The repair cost exceeds CAD 1,600 a direct financial loss caused by their negligence. The situation with my car is equally unacceptable. I dropped off my vehicle on February 25 with an estimated delivery window of 7-21 days. As of March 25, it still has not been delivered. Easy Moving failed to check my February 4 email containing vehicle ownership documentation. All required information was provided, yet the company failed internally, did not process the transport, and never contacted me to inform me of the issue. Now, in addition to their mistake, they continue to delay delivery without providing any clear resolution. Customer service has been appalling: * Dasha failed to review critical communications. * Kevin was rude, unprofessional, and dismissive over the phone. Every interaction results in more excuses, delays, and no accountability. This situation has a direct impact on my work, as I depend on my vehicle to serve clients in multiple locations. Additionally, my wife Gabriela is pregnant with a hematoma, requiring frequent clinic and hospital visits. This case involves: * Proven material damage * Serious operational failure * Lack of communication * Poor customer service * Unjustified refusal to take responsibility I demand that Easy Moving: 1. Fully reimburse the cost of repairing my KTM 450. 2. Immediately resolve and prioritize the delivery of my car. If this is not resolved promptly, I will pursue all necessary legal actions. I strongly advise any customer facing similar issues to file formal complaints and seek legal recourse, as this conduct is unacceptable. Use extreme caution when considering Easy Moving. I expect the owners, including Mikhail and Yuri, to intervene immediately. The level of service, accountability, and respect shown to customers has been completely unacceptable

    If I could give 0 stars, I would. Please - do NOT use these movers!…read more They gave a quote for a move from NJ to Toronto. When they showed up, they were hours late with a truck far too small (and only one mover - 2 more showed up later). At 9:30 PM they concluded the truck was too small, and they would have to come back in the morning with a UHAUL to put everything else in storage. They charged for the UHAUL, the storage, and the time to load and unload the truck. They also charged overage fees for many items. The overages were theoretically based on the number of cubic feet for each item, but nothing was measured and there was no evidence to support the numbers they came up with. Those numbers were also outrageous - think $30 for moving a small storage basket and $100 for a cat toy. They refused to deliver any furniture unless large sums of money were transferred immediately (including $3000 within 30 mins). When the furniture arrived, much of it was badly damaged and when I reached out to ask about reimbursement for the damage, I predictably got no response. These people are criminals and I'm filing a complaint with Toronto police. Avoid these people at all costs - whatever they quote will cost at least 3X as much (we started at $3600 CDN all in, and it became $8900 for the move which didn't include the goods in storage, plus the cost of storage and an additional $1500 USD to move stuff in to storage).

    Universal Piano Services - pianoservices - Updated May 2026

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