Buyer beware. Best Buy horrible. I ordered a PlayStation 5 online. Apparently they use a delivery service @roadie. I paid $500 and they said the package was delivered and handed to the recipient. Brailyn C was the driver. The only problem with this is: 1) I was working and 2) there's no activity at all on my ring doorbell. I even asked neighbors to check theirs and nothing. Now the biggest problem is trying to get ahold of someone from both Best Buy and Roadie. It's impossible. This is so frustrating and disappointing. Poor customer service. We are in need of wager, dryer, and some other big ticket items. I know where I won't be going. read more

Best Buy - Deptford - Appliances Near Me - Deptford, New Jersey

They stink!!! Set up an appointment for someone to come to my home. Never reached out to us so needless to say I won't be back there or will I ever purchase a thing in that store . Horrible customer service. Your loss. I'll buy my giant TV elsewhere . WILL NOT EVER BE BACK . YOU GUYS CAN SHOVE IT read more

made appointments last week to get two phones and a iPad screen fixed today - when coming into Best Buy i checked in for my sons phone to be fixed first and stated that they would fix the screens with a wait time of 2-3 hours - then I mentioned that I had the appointments for another phone and iPad to fix - another employee looked as if it honestly seemed like they didn't want to fix the phones at all and then the scenario changed that the GSX system is down for their Apple system and they unable to repair our phones all of a sudden - should of just went to the Apple Store instead of coming here which was a complete waste of time and so inconveinent !!!! will never utilize this as a service and would not recommend to anyone and if they were aware that their system was down which I know wasn't the case - they should call their customers and inform them before they waste their time coming into this location read more

I'm updating BEST BUY again - holy cow! My daughter wanted/needed a laptop for her upcoming first year of (gulp . . . ) college! When I tell you that my knowledge of pc equipment is poor, we're talking expecting toddlers to understand algebra! Tom, who I think specialized in MS products, helped us BIG time, didn't rush us, or belittle me in my lack of PC knowledge. He was also so nice, friendly, and knew a lot of "younger" people stuff with gaming, which impressed me (and my girl) for sure. My daughter was thrilled - she went home with a good brand (p. well priced) laptop, a Canon printer, and some other fun little things. I scored a wireless keyboard (had to be ordered), that took just under a week to arrive at their store for pick up (I could've had it shipped, but there was a cost attached - no thanks!). This was probably my most pleasant experience at this particular Best Buy. TOM IS THE MAN !!! read more

I ordered a $00 camera lens so happened I bought the wrong one so I returned it to Best Buy deptford and bought a $ 1000 lens but they also charged me a $100 restocking fee I waited 5 days for the lens soon as I got it I realized it was wrong I returned it in 2 days latter and wen I asked for a manager they was insisting on charging $100 I think that's ridiculous read more

You know its bad when you walk in and pay a bill and simply ask the rude lady in the front of the store " Are u guys closing soon because all of the registers are closed down and boxes everywhere". I will just say very rude and laughable response lol "saying it should be common sense" along with other rude comments If you ever go you will see what I mean ,and please ask the older looking handsome lady with blonde hair read more

I ordered a 55 inch Sony TV on 11-06-2025 and scheduled for a deliver and install on the 13th of November. On the morning of the 13th I received a call from a guy who's English was so bad, I could not understand him. He was trying to tell me that the technician called in sick and we had to reschedule. We rescheduled for the 28th. When the date came and went, nobody showed up. No phone call, no nothing. Not a peep. I called the phone number that I thought was directly to the store but it is really directed to an off shore call center. I discovered they never bothered to assign a tech to the appointment. I cancelled the order at that time. I went into the store the following day and explained what happened and had to repeat myself at least three times because I was getting that deer in the headlights look from the clerk and manager. The manager asked me if I still wanted the TV and I told him what he could do with it. read more

Thank you Liam B for your help with my desktop computer! If if was not for you, I would have a 1500 paper weight. I needed a new stick drive, and a window OS reboot. You had me in and out of there in 30 minutes. To add to it, you guys had a call, out or two from what I heard, and you still went above and beyond. Thank you so much again!! You deserve a raise and then some. I will forever bring my business here, as the pay to value is good. read more

This is only for my poor experience with Geek squad My hp envy laptop was having issues where it wouldn't boot up properly with the caps light flashing 5 times intervals which online said it could be a processor issue. I called and spoke with someone on the Geek squad team and they told me that I could bring in my laptop and they could try to back up the hard drive to external drive for $106. What she failed to tell me is that their data management system that's used to backup hard drives has been down I only found out after taking a $40 Lyft since I have no car and I was told that that data management machine has been down for 2 months! The guy suggested I try the Cherryhill location so I requested a Lyft to go there and fortunately their machine was working but had separate issue at that location. So if you're looking to have your broken laptop hard drive backed up to external drive call them first and make sure to ask! read more

Bought a GE Laundry Washing Machine because the salesman recommended it as a high quality machine that will last a long time. A couple months after we bought it the thing was banging and making all kinds of noise. It was repaired under warranty. 4 years later and the motor is shot and had and still having a nightmare trying to get it fixed. They cancelled my appointment twice for warranty repair. Trying a 3rd time. I feel like I should get a $799 discount of the next washing machine I'll likely be forced to buy. read more

This Bestbuy used to be a great store to visit. But now there is little to no help inside the store. You don't even know which register to go purchase your item. "You need to go to customer service to buy that." Then they offer a warranty for a price in which I respond with "I'm not sure you'll be here next year so why should I buy that warranty." read more

This store is situated main great part of New Jersey. I've seen famous people in her stories of that all at the same time. haha great store staff is great, helpful and friendly! Close buy to a lot of shopping as well and right next to the Walt Whitman if you're coming from Philadelphia/PA read more

Best Buy - Deptford - Appliances Near Me - Deptford, New Jersey

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Came into bestbuy deptford location last night to price match a CPU that was on sale at Micro Center. Mind you not even 24hr since I priced matched another CPU from that exact bestbuy location that was on sale at Micro Center . They was making up all types of rules oh if it's local it has to be within 25 miles when jawn maps the micro center in north jersey oh it's 90 miles away. Micro Center isn't a little mom and pop shop. It's Micro center you price match them period. Then oh I don't see it on the list and my computer is giving errors. Then oh it has to be sold & shipped by Micro center it can't be a store reservation. Mind you I dropped $15k at this location last year and this year I've dropped $2k so far and I'm a Totaltech member. All I do is shop and price match . . I called corporate and they priced match right away with no problems at all. Agent Sandra Hall literally said everything's automatic and that when she hits price match on bestbuy.com a list of stores shows and one of the stores was Micro center with the price of $499.99 the same price I was trying to match . It's already automatically in the Bestbuy system period. She didn't have to go to the Micro center website and double check. . The thing that really pisses me off is the fact that the manager claimed that I was yelling at him and that he was intimidated for no reason. Literally it has to be cause I'm brown. You can literally look up my phone number and see all the shopping I do . I don't understand the racism. And I don't understand the mixed raccoon googling the definition of local and showing me to be an asshole. But it's cool I'll remember that. read more

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I do not normally write bad reviews, but am making an exception in this case because I am so angry. Felt like I was taken advantage of with underhanded business practices. I will not ever patronize Best Buy again. I purchased a vacuum on September 28 and used my Best Buy card for 0 interest payments for a year. I made a payment three days later on October 1, and then paid the remainder of the vacuum on November 1. They charged me a late fee for October which I thought had to be a mistake, and admittedly let it go a couple of months because the thought of having to deal with customer service was not ideal, and again, this had to be a mistake right? It was not a mistake. When I called to figure out why I was given the first late fee it was nearly impossible to get a live human on the phone, and when I did, I got the run around and was told that if I had made the first payment on the 3rd of October, I would not have gotten a late fee which is insane to me. The associate clearly had their talking points as to why they were correct, and I just gave up. Ended up paying the late fees and canceling my card which I had for years. Enjoy the fees, Best Buy will never see another cent of my money. read more

I purchased $799 an LG washing machine at Best Buy in Deptford NJ. Then there was a $30 delivery fee. Then a $50 removal of old washer fee, then a $39 install fee, then a mandatory $35 new water hose fee, then they tell me my existing pedestal by the same manufacture will not fit ,that will be another another $259. So my $799 washer cost about $1300 after tax. It will take 10 days to deliver it. It finally gets delivered today, and ait wont fit down my basement steps. I told the delivery it will take me about 3 minutes to remove the shelf. He would not wait! he took a picture and called his supervisor. i had the shelf out when the supervisor called me back. the delivery people are still out in front of my house and they wont come back in to deliver the washer! The best buy guy on the phone is telling me they can come back in a week. I said they are outside my house now! Then he hung up on me. I will NEVER buy another appliance or product again from Best Buy. The service was absolutely horrendous! ...I could only imagine how bad it would be after the sale I called the store and told them don't bother delivering the machine, KEEP IT! I went to a local appliance store, Albo's, and got a better washer, an Electrolux, with no delivery fee, no hook up fee, no take away old machine fee. I bought the upgraded stainless steel hoses for the same price as Best Buy's rubber hose, plus a five year service contract for about $100 more. but now I'm getting a $1000 washer, and a service contract! Ad it will be delivered in 5 days or less! Best But is a total rip off ! I will never buy anything there again! read more

Deptford Best Buy is very clean and and well staffed, the store now is a complete mess with just rows and rows of TVS all over the place and I store pick ups. The staff isn't very friendly here, I asked a simple question about an in store pick up and got an smart answer which never did answer my question. They have a large selection of items that you would expect a Best Buy to have. All in all if you're looking for selection they probably have it, if you're looking for a friendly face and good customer service you won't find it here . read more

This is customer help and returns section it was terrible waited a hour and 10 mins an I'm still on line waiting now for assistance smh terrible don't come here you Ben warned read more

Best Buy - Deptford - Customer help - Appliances Near Me - Deptford, New Jersey

There staff for cell phones where ignorant and unprofessional. We knew there was going to be a wait but an hour and a half is unacceptable. They were not even apologetic about people waiting. Since when has buying a cell phone take longer then buying a car Would never recommend this location to anyone read more

This store has not way to speak to someone IN the store. They he only person you can talk to, is someone OFF SHORE. This absolutely blows my mind. I felt like I was in an alternate reality talking to them. read more

Today we went to buy a tv. As we walked through the store, we were trying to find someone to help us. Not one person! I called out and someone responded that he was busy and would get us some help. We waited and no one came. We then resorted to Google to look up the TVs we were interested in. Your store absolutely needs more people in customer service!! read more

Go to my girl Genida she goes above and beyond to make sure that you get just what you need for you phone! Super helpful!

Quick overview: Be careful looking at reviews from over 3-4 months ago, a lot has changed. This particular Best Buy branch is not like it used to be. There is minimal staff and they seem to have minimal knowledge. Further, on the internet you can likely find not only better prices, but also better and faster help/assistance online via chat or calling. My recent experience: Yesterday, a Saturday, they had literally only two people working in the TV and audio. I know they only had two because after waiting for an hour by the checkout stand in that area I essentially started stalking the only employee who I had seen in that area over the last hour, and even I asked for help he told me there were only two of them working and he was busy and couldn't help me. Not that he would be with me in a minute. Not that he would call someone else to help. Just straight up that he couldn't help me Note, the help I needed was paying for $5k-ish of home audio equipment. I told him I would just go home and order it online, and he didn't say anything but gave me a "thank goodness, now I don't have to help you also" look. Thus, I went home and started looking online. My future plans will be to buy from online retailers like Amazon, parts express, B&H, new egg, crutchfield, etc. Even if it costs a little more, which it likey won't, at least I don't have go to a store and wait around for extended periods of time to convince employees to take my money. Honestly, it is sort of sad as Best Buy seems (or seemed I should say) to be the last decent brick and mortar electronics store, at least in South Jersey. However, now it appears to be heading down the "soon to be forgotten" dark road. Question for Best Buy management: I doubt they read reviews, but if they do here is a question (and I'm not asking this rhetorically, I really would like an answer). Why should I shop at Best Buy? The prices aren't great compared to online only retailers. The effort and work to get products from Best Buy is more (ie. Driving to store, waiting extensive periods for help, loading into car, etc ). Really, the only Best Buy advantage is seeing and hearing items. However, with no employees answering questions or assisting with checkout in a timely manner, that advantage is drastically reduced. In fact, it creates a "try (at Best Buy) before your buy (at lowest priced online retailer)" scenario. Conclusion: I have a feeling that a few years from now Best Buy, at least this location, will grouped into the "remember when we used to go to" conversations with the likes of Blockbuster, Radio Shack, Borders, Circuit City, Power Records, Sam Goodies, etc. read more

I don't come here much as I can typically find the electronic or thing I'm buying at cheaper prices elsewhere. I will admit though the store has great services for their products and electronics in general. I gave 3 stars today bc I stopped 3 employees while we were all masked. And each two looked me in eye and continued to walk right past me. Everyone seemed so rushed and that's not how I like to shop especially when I'm spending more than a few hundred dollars It'll probably be another while before I head back here. read more

Horrible business. Big box store that couldn't care less about customers. Ordered a high end dishwasher from them. Was promised delivery 10/7 between hours of 7am and 1pm. They never showed up or called. I tried contacting the salesperson with no success. They couldn't care less about customers. I strongly suggest using a smaller appliance store. read more

I really wish I didn't have to leave a star at all, however, the system will not accept no stars (what a shame). I am a long time Best Buy customer and I will continue to be, however, I will never step foot in your Deptford store again neither will my wife and anyone else I can convince! Now one customer may not matter to you, but I am going to take the time to tell you why I feel this way. Let me first state that I have only lived in this area for a little over a year, so I have not always shopped at your particular store. I did pick up my TV from your store and a host of other items. I purchased a home theater system from the Magnolia department of Best Buy in Mount Laurel. When the consultant came to my house he asked what I would be doing with the Bose surround sound system that I had. I explained to him that the subwoofer was making an uncharacteristic sound (which is to say, it sounded blown) and I would not be doing anything with it. He asked if I had had it for less than one year. I replied, "Yes." He then told me that Bose had a 1 year warranty on their speakers and that I could bring it back for replacement. He then asked me to allow him time to make sure before I brought it in. The next day, Saturday, January 19, 2019 he sent me a copy of my receipt showing that I had in fact purchased the items in June of 2018 and that I could bring it back. I was at work at the time but I planned to take the speaker to the store once I was done work. I arrived at Best Buy of Deptford Saturday evening on the 19th. I took the subwoofer to the customer service counter. I explained what had occurred to your associate. He took my receipt and went into his "supervisor's" office. He came back and told me I had to take the subwoofer to Mount Laurel since they told me that!!!! As far as I have learned the return policy is from Bose. The professional who helped me from the Mount Laurel store didn't ask which store I purchased it from. He simply stated what could be done with defective equipment. I took the speaker to the Mount Laurel store and they helped me. They even wondered why your store couldn't help. Personally I believe it to be a matter of wouldn't help versus couldn't help. Everything has been handled no thanks to the so called professionals at your store. I wrote an email to the store manager, who of course was not there the night this all happened. Anyone who wants a better shopping experience please take the drive to the Mount Laurel store - YOU WILL NOT BE DISAPPOINTED!! The Mount Laurel store is significantly larger and they have everything! In addition to this review I plan to tell anyone and everyone I come in contact with not to shop at your store. I truly hope people listen because that was the worst experience I have ever had at a Best Buy location. Mount Laurel is not close to me, however, the drive is worth it because I get to deal with consummate professionals at that location. I was told that Lisa Tyson is the store manager, she has yet to respond to the email I sent her. I guess she doesn't really care! read more

I know how open box works... not the first time I've purchased open box, but this is the first time it didn't list if parts were missing or not. Here I am ready to set it up just to see that the stand is missing, so I cannot use it bc it won't stand up. What made them think that everyone wants a tv that won't stand up? Not everyone connects TVs to walls. I'm very disappointed in Best Buy right now. read more

Best Buy - Deptford - TV with no stand.... extremely disappointed - Appliances Near Me - Deptford, New Jersey

I never had any issues with Best Buy , I do prefer them overall if I am looking into buying gadgets or what have you. The Best Buy at this location is dreadful, the product isn't the issue it's how it is handled. The personnel in here is by far the worst I have ever had to deal with. I have been here before , way before I was a "yelper" and I haven't been in here for a good while knowing what I experienced before. Three years later and still no change, incompetence still runs high in this location. I will admit I am computer illiterate, I will read off the note card that gives you the specs of "said component" . I also am intrigued when I ask a "so called IT." guy or gal what the difference between this model with a Pentium II processor versus and I3 core, and what is an "AMD"? . If I even said that right, but they in turn go on by reading the same thing I just read. Really? I just asked you what the difference was and you go and read the same note card. One loaded me up on so much computer jargon I just looked at him and said "uhhh what " all I want is the difference. I even explained to this kid I was "computer illiterate " so please explain it to me like I was a 5 year old. I also enjoy the guy or girl that comes up to you and asks if you've been helped. Finally I thought an employee sees a customer in need of assistance. They ask you questions , what do you need, who is it for, what is your name. That last one got me when I asked why do you need to know my name? Response given: Oh so I can find a representative to assist you better, when I give them this info. I don't know about you , but that whole thing was pointless. I felt I just went nowhere, because that "so called" rep asks me the same EXACT thing after I had already told. Best Buy , or at least this location needs to do a better screening on who they hire and for what department. As an example , I also experienced was in the gaming department. I am looking into getting either the PS4 or XBOX ONE. I have read the specs, I understand both components what they can do and what they can't. I loved the fact that I am being told that both units are voice activated when only one is. I should get this unit because seeing they are the same, only difference is the price is cheaper. I looked and said you have no clue, the reason why it is cheaper is because IT DOESN'T HAVE THOSE FEATURES. ( XBOX ONE is loaded out the wazoo BTW. its pretty bad-ass.) Best Buy please make sure when you hire a guy or girl in gaming he or she knows about the game in question, not because "I like it better, or cheaper " is not the answer I am looking for . Wow I am really not trying to give Best Buy a black eye here, but this locations staff needs to be reevaluated . read more

their tvs are broken. i'm tv less and the tv came broken. it wouldn't mount to the wall. they closed early and made me mad. FUCK BEST BUY!!

I never purchase at Best Buy because I dislike their customer service immensely. However, my son needed a Chromebook immediately and my husband purchased it at Best Buy. Within 3 months, the computer stopped working. My husband followed all protocols - made an appt, took the computer in to Geek Squad. Only to be told that we needed to contact the vendor directly. I contacted the vendor and was told that Geek Squad should have handled it. After a lot of rigamarole, I'm dealing directly with the vendor. This is typical of Best Buy - they want your money but when something doesn't work properly and IS under warranty, they wash their hands of you. I'll never buy from this store again. read more

This Best Buy is about like any other one we've ever been in. Not bad, not outstanding, with non-competetive high prices. Hubby likes to stop in to check out the sale bins of DVDs when we're in Deptford or nearby, but if it weren't for him, I'd probably forget the store existed. In the past, we've bought appliances and a laptop at BB (different store, different state), but those have been our only major purchases. The transactions went well, and we did get good prices on those, but truthfully, when we think of looking for a good deal on anything, Best Buy is never, ever the first place we think to check. Hubby found some good movies in the sale bins, today, but the one that he really went in to buy, "The Incredibles" was still marked at just under $20...for a 14-year-old movie? Come on! He can be a pretty patient guy; he'll wait for it at Walmart. Like so many other chains that try to squeeze every dime out of the customer, preferring to lose a sale rather than lower prices to something more reasonable *cough* Toys R Us *cough*, I suspect that they may not be around much longer. Personally, I won't miss them. read more

Poor, Poor Black People Service! I came to this Best Buy location to get my husbands cell phone fixed by Geek Squad. I'm standing near the counter waiting to be served. A man was standing at the register for about 10 minutes, never acknowledges me and just walks away. So, I continue waiting patiently for the other worker to finish with his customers. While I'm waiting a white gentleman walks up with his computer. The other worker finishes with his customers and tells the white gentleman as soon as he wraps up what he's doing he will take care of him. Meanwhile he has said NOTHING TO ME! I have to ask him since I've been standing here doesn't that make me next. The worker asks me if I have an appointment. What does me having an appointment have anything to do with you checking in with me to see what I need. Was I just supposed to stand there ALL day?!?! I'm not naive to think that racism doesn't exist, but, when you experience it firsthand it catches you off guard. Won't be coming back and I wish I would have never purchased Geek Squad protection at this point. Don't bother contacting me with you phony promise to have a manager contact me. I just want your Black consumers to be aware. read more

Came here because Samsung customer service told me to come here, gave me the hours 10 AM-9PM. Rushed here after weekly service with my phone that needs complex diagnostics around 8:30 PM, and Will stood at customer service and refused to accept the phone on behalf of the Samsung people, saying he could not take the phone even though I drove a long way to get here. Basically, was the least helpful experience I've ever had with customer service, and he did not even understand the issues with my phone... Almost like his eyes were open and his ears were closed. Kept saying things about warranty after I explained it was out of warranty, etc... tried to be nice to this guy but this was the worst experience I've ever had. Do not come here with anything for cell phones, and Samsung people are only there from 10am- 6 pm, not that anyone's told Samsung that. Garbage customer service, garbage management of the entire issue. read more

If you're looking to go to Best Buy to get an Apple product repaired just know that they most likely do not have a tech available so you're wasting your time just going to the store... It would be so much easier just to make an appointment at an Apple Store. However the gentleman that helped me, Gabriel was excellent he originally had told me that he would not be able to help me because there was not a tech on duty even though I had made an appointment online. He did his best to help me with the tools and resources he had available and I would say personally he went above and beyond even though going to the store was a waste of time because now I have to go to an Apple Store. read more

By far the worst retail service ever! Wanted a TV came out with NO TV! Waited 30 mins for a rep that I had to go ask for myself! He was no help at all...he didn't get into any detail about the TV specs and what not etc. definitely won't be coming back here! read more

I seldom post a review but i need to post this time. Never ever buy home appliances here again. Costumer service is not good. No good communication with the delivery dates, kept promising of the delivery dates and have thousands of reasons when the near day comes for the delivery.I have to call them if they are coming or not. I ordered a dishwasher and range here. The dishwasher delivery was not great .They have to come back twice to deliver it and so many confusions of the first delivery. I have to spent hours to communicate with their Costumer Service to explain and resked my appoinment for the replacement of the dishwasher. I have to refuse it due to dents of the appliance. Since i spent hours in the telephone communicating with the Costumer Service communicating with them & confusion of their peeps i just decided to go to their store. It is easier. I gave them a second chance for the other appliance that i ordered with them. I thought because of the pandemic and it is causing them with lack of peeps due to sickness,etc. I waited for months. The first promise month was delayed and i i understood due to Covid cases. During my waiting time, no one communicated with me of the delays of the Range that i ordered. It just happened that i browse my email and saw my order number .I remembered i have to follow up my order. I went to the store to follow up because it is easier to follow up in person i guess, and found out that the range is already available and can be delivered. I scheduled for the delivery and told that i will be expecting a call from them a day before delivery. 1st sked delivery- didn't happened due to the bad weather, resked... 2nd sked delivery- no call, i have to call and verify if they are coming.. not coming again due to something happened to the appliance in their store room and i have never encountered as bad as this situation. I have to cancel my order because i can't be patient enough to deal with them. When i went to the store to cancel, the person who assisted me to cancel said that it is not their fault. Instead of saying, i'm sorry for the incovenience.. that is the word i have to hear. When you buy an appliances in your kitchen, please go to Home Depot, Lowes or any local appliance in your area. Best Buy delivery is so bad. read more

I came in looking for speakers with a specific and hard to find connection type and Avery was very helpful in making sure I left with what I needed. read more

Delivery of an appliance was the worst experience that I have ever had with a company. The appliance was scheduled for Wednesday and no one showed up. Called and was told it was cancelled for some reason. Rescheduled for Friday and was given a time, we waited and the time came and went. Called 4 different people and told we would get calls back, nothing. Was having a party the next day the refrigerator was a must have. Ridiculous system for delivery as it never came. No one could contact the drivers as to where our refrigerator was and when it was to get delivered. read more

We've had a terrible time with getting the new sound bar, Polk, to work. Also, our bill came in as a lump sum, but not itemized. Calling on the phone is frustrating! Sunday, we'll be visiting the store to see if we can get an itemization. Jose was pleasant. The in home advisor, Steve, was useless after the purchase. We definitely would not recommend to use them ever! So far, I've cancelled our dryer and the system doesn't have this registered yet,but it was cancelled on 7/13/19. I canceled the dryer after reading the nightmare of reviews from the warehouse of SPO logistics! Stay away from doing business with them! read more

This is my neighborhood store so I go there every once in a while. I have been there recently more frequent because we were looking at laptops. The employees that I encountered have always been very helpful and the store is nice but my husband visited the bathroom while we were there and said it was the worst bathroom he has been in. Urinals wrapped off the walls and the stalls were filthy and almost overflowing with everything imaginable. I find that to be a disgrace. People spend a lot of time in a store where they are purchasing big items that they sell and bathrooms should be clean and sanitary and this wasn't. After his comments I didn't even think about going in the women's restroom. Other than the restroom area I say the store is pretty good. Just something management should be made aware of. read more

I went into the store yesterday looking for an adware/malware software for a problem with my computer. No one was in line at the geek squad line and I ended up waiting for 15 min until some one came out to talk to me. Both people in the back looked at me at least a dozen times until one of them came out. I informed him of what I was looking for. He stated I had a virus and I would have to purchase at least the 199.99 plan for them to look at my computer. Funny that my problem was diagnosed with out my laptop being there. I then went over to the computer section and asked for the same software. I was informed they did not stock it and only the geek squad could fix my problem. Well, I went online, bought the software accredited by pc magazine for 24.95 to fix my problem. 1 hr later my problems were eradicated and my laptop back to normal. What kind of scam is best buy trying to do to milk money out of unsuspecting people? read more