I was there on Saturday at 9 AM and was out by 930. Glad that I did go early due to the on coming snow storm. But I did mess up. Bought Intuit TurboTax 2025. I got home and there is no registration code. I guess I was to do another step at the store. I miss the days of DVD with the software. Been using Turbo Tax since 1991 in the days of the floppy disks. So I am not sure if I am out 85 dollars. I tried calling the store but could not find the correct phone option. So many to choose from but none were about what I needed. read more

Going through the Cherry Hill area and decided to stop by Costco and to gas up. What caught my eye was the plant section at the entrance. At other Costco's, I have never seen a dedicated area for plants like this one. The store has pharmacy, hearing aids, optics, eye exam, and a food court with a decent sitting area. This location is spacious and well stocked. The lines are pretty long but they move quickly and efficiently. Staff is friendly and helpful. Costco always delivers good value if you're willing to buy larger quantities. It is also a very good one stop shop option because the merchandise it carries are usually of high quality. read more

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What's not to love about Costco?! The parking lot is big but still crowded lol. The store is also big with lots of different products. It is mostly a large quantity for a good price. The products are a good value but sometimes are too big for my household. The best part is the samples! There is usually 4-5 samples. It is a great way to try a product before buying. The lines are usually long but move fast. The bathrooms are big and clean. The food court is a great place to get a snack from pizza to ice cream and the hot dog deal! The staff is helpful, efficient and friendly! read more

Big fan of Costco. Always appreciate the variety they provide weekly. Their gas prices are unbeatable. The food prices are also a great bang for your buck. The staff is always very nice and willing to help. Arlene, who gives out samples weekly, is my favorite reason to come to this Costco. She is a character and makes the whole experience, even on the busiest of days, pleasant. read more

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I do not recommend this store. Every time I go here they never have what I need. Even if online says they do. I had to call the store from inside the store to get service. But a manager comes and find me after 25 minutes then says 'sorry we can't scan product'! So I ask why are you the manager when you can't help anyone!! I got a blank stare. Wow this store only hires social Ppl!!!!!! read more

3.5 is the correct star value for this Costco location! Positives: + Always well stocked (it's a Costco so that's...a given) + Conveniently located in the heart of Cherry Hill, a quick and easy drive from Center City. + Checkout staff is always very friendly Negatives: + The membership processes, lines, and service is something out of a nightmare. Do all of your renewal and business stuff online, as there is ALWAYS a line and it's a madhouse. + The layout at this Costco is much less intuitive than other locations I've been in. + Gas lines insane Great for bulk party needs and always happy to go, but the experience is stressful. read more

I usually enjoy shopping at this location, and I don't want to feel negatively about it--but there is one employee who consistently makes my visits unpleasant. Every time my family and I go to return an item, we seem to be helped by the same person, and the experience is always uncomfortable. The employee, whose name is My, is consistently dismissive and unfriendly toward us. She rarely greets us, speaks only in short phrases or one-word responses, and never offers basic courtesies like "hello" or "how are you." When she asks why we're returning something and we give her a reason, she often gives us a dirty look or questions why we're returning the item if it's been used. We understand Costco's return policy and feel that using a product to determine if it works for us is part of that process--especially when we've seen far more used or half-consumed items being returned without issue. What makes this worse is that it happens every time we deal with her, while all other employees at this location are polite, respectful, and efficient. When it's time to insert our card for the refund, she just taps the screen rudely without saying anything--basic communication would go a long way. read more

Corporate should step in and teach the managers and supervisors about how to schedule. The checkout experience is the absolute worst. You have morons pulling you out of line only to get you in a longer line because they do not know how to properly schedule. On Presidents Day prime time and less than half of checkout lines open as they want you to use the replacement cashiers aka self checkout. I will no longer shop at this location and will be moving to BJs and Sam's as they atleast have the self checkout using their apps. Shame on this store and their managers read more

A cashier with the name Allison was extremely rude and tense with us. We are customers. She was throwing our food around just because we are doing double payment. We complained to the manager today and hope that she is able to learn how to do an easy job. Costco come on man.. read more

Quick friendly service, some new and interesting items like a nice multi-level cat tree for our furry friends . And a nice she'd for dad to put all his tools for the back read more

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Costco Gem! Relative to other Costcos, I really like visiting this one given the relaxed atmosphere and the friendly nature of customer service. It could very well be the fact that I often visit outside of peak hours but the customer service line never seems to be too long and the conversation is more than just transactional. On a weeknight, the customer service line is almost nonexistent making returns or price adjustments a breeze. Even the lines for fuel are less of a wait compared to other locations (Lawrenceville, New Brunswick, Mount Laurel, and Edison) is my general impression. Relative to the nearby Mount Laurel, NJ location, this one has all my favorite items and every now and then they seem to have specials I don't see in others. The parking spaces are many on weeknights and wide making the process of loading and leaving easy. read more

Yesterday, my family came to shop and after the check out, the cashier name Gina M, she scanned my mom membership card and Gina partner looking at us very uncomfortable. After she done scanning and she asked if it's was mine and I said it was my mom. She said it's her card she have to scan. I'm like it's not your business to tell us like that, she here ain't she? It's not like she going anywhere I was helping my mom cause not comfortable to do her own. I have my own card and membership/account so why it's her business. Is she having problem with us cause we Asian? Or she being Karen? Gina was about to be done work doesn't mean she have to be rude and disrespectful when she about to be done her shift. This company need to be respect for customer service and never had this problem before read more

AGGGHH! This is a true love- hate relationship. Love the prices BUT the organization of the place is like organized chaos! Items you buy regularly can be present for a bit then VANISH. If you are lucky they are just relocated somewhere else. If not lucky you are out of luck. As much as I hate their competition, I can ALWAYS find the item I need in the SAME location. If Costco ever copied the organization of - - corp, they would be awesome on steroids read more

I got my new glasses at Cherry Hill NJ optical, I was so lucky to have Ilya Shalman, this man knows his business, I was there getting 2 pairs of glasses, told me the special and I wanted sun glasses, I'm a crossing guard so I need a bigger glass, he bought me the perfect pair I got fitted for 2 pairs in 10 minute- he was fabulous! Costcos has the best fee for frames and fabulous help! read more

Quick service at the self help kiosk made ordering a breeze. Selection is static but so are the prices! For $1.50 you get a foot long hot dog and refillable drink STILL. read more

Costco - Cherry Hill - Hot dog and drink $1.5 - Wholesale Stores Near Me - Cherry Hill, New Jersey

Given the runaround by the hearing department never had a problem elsewhere . So if this is where you shop consider going elsewhere for hearing aids read more

Costco is the worst! I joined in February 2025 so I expected that my membership would be good through February 2026. My card says membership since February 2025 and I showed the billing on my credit card statement charged in February 2025. But they tell me my membership is expired when I tried to shop in December 2025. I was certainly confused as I walked in and was yelled at by the employees scanning at the front door. And I was equally confused as I spoke to customer service who told me the same thing and did not care my card said otherwise as well as my credit card statement showing the charge for the membership. But they had no hesitation to ask if I wanted to renew about four times. My response was "are you kidding me!". I was shorted out of three months of my membership which is completely wrong and unethical. I guess I should have known this company was horrible when I tried to return something over the summer 32 days after purchasing. The return policy is 30 days, so I understood but certainly I feel they could have processed the return with no problem. Not Costco! I have memberships to Sam's Clubs and BJ's. I will continue to patronize them as I have literally never had any issues there and have been a member at both for close to a decade. Bye Costco! Good luck to all the members. Think twice before you join or renew! The prices are not that even that good, so the savings is really not there either. read more

I really love this location- lots of inventory and the staff is always friendly. It's very easy to navigate even on the busiest of days! As always great prices and lots of international products! read more

It's Costco. What more is there to say? I've never been to a supermarket with better bargains or employees. read more

Costco - Cherry Hill - Wholesale Stores Near Me - Cherry Hill, New Jersey

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First visit to this new store. Just like other Costco locations, this store was clean and well-stocked. The staff was friendly and helpful. This is the first Costco store that had a self-checkout, they have approximately 4-5 self-checkout registers with an attendant standing by. The food stand is clean and it also had a couple of self-order kiosks, which made the ordering process smoother. The gas station had an extremely long line. It is most likely due to the gas price per gallon being approximately 20 cents cheaper than other local gas stations. read more

Stopped by last Thursday 5/19 and some items on sale til 5/29. The drumstick on sale til 6/12. I was very surprised to see egg roll so I decided to buy a can to try. Yes, I literally open that can once I got into the car. It was not bad at all! I told my husband to go back inside and grab 2 more can for me. Hahaa. read more

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Costco is always a constant but yet surprises me once in a great moon. Please bring back the Kirkland brand chocolate covered caramel, macadamia nuts at the same price and continue to provide quality products and unbeatable return policies for eons to come. Thank you Costco! read more

Was soooo happy to find out via Yelp that there is a Costco in Cherry Hill! This new location is so convenient for me and the closest location to my home. Stopped in this past week. It's a Costco...they tend to all be very similar with layout and the parking lot. Staff is friendly, store is fully stocked with everything you need and all the stuff you don't LOL I enjoy walking though, getting the items I came for and grabbing some other foods to try along with always getting a rotisserie chicken! read more

I'm so glad there is now a closer Costco, this location is only 5min away from my house! Everything is the same as the Mount Laurel location All grocery products, retail, cafe, electronics, and so forth I love the prepped food area too when I don't feel like cooking or the bakery when I need to pick up a quick dessert! It's a great place to stock up on all your essentials Only recently I've been buying the Alaskan King Crab Legs and Lobsters and I've been satisfied with the quality of it My favorite place to shop, I can get everything here ! read more

Costco - Cherry Hill - Seafood I bought from Costco - Wholesale Stores Near Me - Cherry Hill, New Jersey

This is the newest Costco in the area, so I was so happy that it's close to home and much easier to get to than Mt. Laurel, which is awkward to get to. I popped in on a Wednesday, late morning. Currently I do NOT have a membership, but I did have a Costco (SHOP) gift card, knowing that you do not need a membership in order to enter. I know this because I called not once, but twice, to speak with the customer service desk to make sure it wouldn't be a problem to use it without a membership. I called BEFORE the gift card was purchased to make sure it would be OK to walk in without a membership but to pay for items using the gift card. I called again the day before I stopped in to double check. Twice I was assured it would not be a problem. Breezed in, showing my gift card, not a problem. I only had 2 items to pay for. I was happy to see a self-check out lane, so I explained to the staff person there that I wanted to use the gift card. Staff: "That's not a membership card, you can't shop here unless you're a member." ME: "No, I spoke to your customer service twice -- " Staff: Speaking slowly to me like I'm stupid. "It's NOT A MEMBERSHIP CARD." Another minute or so of her arguing with me so I asked her to get a supervisor. Someone comes over, says I'm right, I don't need to have a membership in order to use the gift card, she just needed to do something on the screen, fiddles with the screen, buzzer goes off, screen goes ballistic, I get sent over to another line. Now I'm in my second line. I hand over the gift card again and start to explain... "That's not a membership card. I need your membership card. You can't shop here without a membership card." OH FOR THE LOVE OF $4.99 ROTISSERIE CHICKEN, THE LOSS LEADER THAT BRINGS IN MILLIONS OF DOLLARS TO COSTCO. Here we go again. I asked her to go get a supervisor who once again says no problem, fiddles with the screen. Transaction done. So I take it that this experience boils down to the fact that staff people here are new and don't know all the rules, so hopefully they'll gain some experience from this and things will go a lot smoother from now on. I took my damn rotisserie chicken and I got the hell out of there. Otherwise, the store was great. read more

Cashier is very rude!!! Keep saying only member can paid over and over like we are not the member... Disappointed!!!

About 6pm 3/3/23. Staff at food court calling out orders could've been MUCH MUCH MUCH nicer! Stood and waited for forever to get helped. He acted as if the customer wasn't standing right in front of him! NEVER COMING BACK HERE AGAIN!!!!! What a shame, everyone else was so nice. read more

Costco - Cherry Hill - What's in this photo? An unfriendly staff at the food court inside this Costco. - Wholesale Stores Near Me - Cherry Hill, New Jersey

The worst Costco I've ever shopped. Today, like most days, there are no carts inside; retrieve your own from the lot stations. The checkout likes are not only all the way to the back of the warehouse, they're wrapped around the side. No one is available to help, there's no room to maneuver and everyone is so frustrated they just shove past. And it's not just the holidays, it's like this ALL THE TIME. It's a terrible store and I don't recommend. read more

Nice! Lots of selections, parking space, gas, and close to other stores. End up buying a sleeper sofa there. Best value and delivery time. read more

Betty the greeter was awesome! But the two ladies at checkout were the worst. One snapped at me when she thought I was talking to her and the one I was talking to ignored me even after putting on the assistance light. I am no used to a situation like this but what can I do? read more

New Years Eve Costco run, Alway a great place to shop, lines move fast. Same as all the other Costcos but a larger selection. read more

Love Costco - they really did it! Ample amount of parking and never super packed (at least it doesn't feel that way). The staff are constantly helping to make a smooth experience and the place is super clean. Only reason why i took away a star is because they took away my Buffalo chicken dip that I'm pretty sure was made in the heavens (please bring it back) - also, not a huge vegan/dairy free selection. read more

My fiancé and I moved pretty close to this location over the weekend and decided to pop in to see if there was a way for us to look around before opting to purchase a membership. Neither of have ever dealt with a discount club like this, so we wanted to confirm that it was something that would be of benefit to us before committing. My fiancé spoke to multiple employees to ask if this was possible and was advised that the membership desk would be able to give us a temporary pass. We stood at membership for about 5-10 minutes and watched 4 different employees huddle around a computer trying to assist a customer. As the line started to form behind us, the employee at the Refunds counter stepped out to see if she could assist us. We relayed what the multiple other employees had told us. She said that temporary passes were not a thing. A sure fire way for me to not spend money at a store is for me to get multiple stories and misleading instructions before I'm even 100 feet into the building. I'll pass. Sam's Club isn't that far away. read more

l love Costco but only in store on line merchandise comes damaged read more

Costco - Cherry Hill - Go in store if you order on line you get dented cans - Wholesale Stores Near Me - Cherry Hill, New Jersey

Just had the worst experience here as my first time here with a supervisor - yes a supervisor that I just was asking a question where to find something and he wouldn't even stop walking to help or look at me - just gave me a VERY vague answer "at the tire center". Again - this is my first time here and I just wanted to know where something was or where the tire center even was. Even a point in the right direction would've been great. I asked a few workers and they said they think his name is Will. I just can't believe there's someone this rude and unprofessional working at such a nice place. I won't be back and I will telling everyone to not come here from that experience alone. Such a shame such a rude person is a supervisor here or even works here. read more

When checking out today, the costco employee almost refused to accept my membership card because I am a white woman with an Asian last name. She held onto my membership card, in my name, until I had to explain to her that I was married. I cannot believe I was racially profiled and almost discriminated against by a costco. read more

It's a Costco. Staff is friendly no complaints. Gas station staff is a little slow but can't complain since there are 3 pumps.

This Costco is everything! I had never been to a Costco but was a BJ's member. Finally got to this new store this past Sunday. We were offered the opportunity to enter the store before deciding on a membership, but declined and purchased a membership. The process took longer than expected but the store is new so many of the customers were first timers. Once inside, I was overjoyed. The variety of foods and discounts were MUCH better than BJ's. I like BJ's but this is on a whole other level. My only concern is that I'm hoping the quality of the experience does not decline. I'm going back this weekend. I got home and was asked why I was smiling so hard. The best thing: You don't have to wonder if you are getting a discount. The savings are obvious! read more

THANK YOU COSTCO CHERRY HILL Cherry Hill location offers the best Costco experience in the region. I was there today. Spacious, well stocked (under circumstances), Covid precautions are so reassuring ( wiping down surfaces repeatedly) and such nice staff. Special thank you to JOE in fresh meat/seafood depart. Joe went out of his way to answer questions and provide the packages I needed. Joe, you made two customers VERY HAPPY! The meat was DELICIOUS and PERFECT! Thank you Joe! read more

Newest Costco in the Philly area. I think the majority of the staff are fairly new as everything seems by the book and not as efficient (such as line checkout/receipt check) compared to the other Costco's in the area. This location seems spacious compared to the others and doesnt feel as busy... for now at least. I like that the area for getting gas is a little removed from the rest of the parking lot to alleviate future traffic. read more