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    Best Buy

    2.4 (282 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 months ago

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    Hugo N.

    Bad customer service, came to the "customer service" section and 3 employees were just standing there talking and just staring at us. I kindly let them know that I needed assistance and I was totally ignored. After waiting for 15 plus minutes a nice gentleman under geek squad helped us. They have to monitor their employees more because it seems like they just come here to talk and not help!!

    they kept us waiting for 30 minutes + in customer service. I went to best buy to purchase a game pass and i had a couple questions about it since i didn't know anything about the game pass nor the backbone controller. this tall chocolate man with a beard who claims to be the "gamer" of the store, approached me asking if i had any questions and i did obviously, i told him about my situation and he recommended the CORE game pass, but once i redeemed it, the controller told me that i NEED THE ULTIMATE game pass, so i went back to best buy to see if i can get a refund for it. and the audacity the man had to put the blame on me to make it seem like i was in the wrong when he recommended me the wrong thing. he kept trying to avoid me, so he doesn't fact the situation...so ridiculous.

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    1 year ago

    The Best Buy store located in compton has the worst customer service and warranty insurance on appliances. Don't buy at this store.

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    Page 1 of 8

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    Review Highlights - Best Buy

    Whatever you'll do at Best Buy Compton #1432 please don't allow Bryan Reyes to get away from you all.

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    Team SoCal Appliances

    Team SoCal Appliances

    4.7(700 reviews)
    5.5 mi
    $
    Veteran-owned & operated
    Free parking

    I have nothing but love for this place. Over the years I have bought 2 refrigerators, and one…read morewasher dryer unit from them. Each time was super low stress, quick and easy. I especially appreciated their same day delivery on both occasions when I was replacing my older fridges that stopped working suddenly. Today I had another old fridge take a dive, but suspected/hoped it might be saved. I called to verify that they did repairs on units not purchased through their store, and spoke with Nancy. She said they did, and that she could have a tech to me in less than an hour!! Rudy showed up about 40 minutes later, and was able to very quickly diagnose a faulty fan that he was able to fix just as fast. He was polite and efficient, and he didn't try to upsell us on anything. A refreshing professional. I will continue to make SoCal my first choice for any appliance needs for sure.

    My husband and I purchased a washer & dryer set on 02/15/26 and scheduled it to be delivered to our…read moreresidence. We were also able to request for them to pick up our old washer & dryer for an additional fee. Totally worth it. Rudy and Paolo delivered our new appliances the next day, today, and were thorough and attentive when installing them. We were informed our gas valve needed to be replaced along with a longer gas hose. With our permission at an additional low cost, Rudy was able to restore said items quickly and asked if we had any questions or concerns after installation was complete. Thank you to Rudy and Paolo for your professionalism and great service. We will continue to shop from Team SoCal Appliances!

    Photos
    Team SoCal Appliances
    Team SoCal Appliances
    Team SoCal Appliances

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    Ferguson Plumbing Supply - TPO roof with exposed hot and cold water lines. Needed insulation and used Jones and Stevens.

    Ferguson Plumbing Supply

    4.7(13 reviews)
    1.9 mi

    My water heater decided to give up the ghost the other night. I guess 16 years of faithful service…read moreis something to be grateful for. It was now time to do research on finding the best brands of water heaters out there. After studying the pros and cons of various brands, I decided to go with Bradford White due to their use of higher quality materials and reputation for being durable. Some brands like Rheem that used to be good have started to manufacture their less expensive products in other countries and they just don't last. Buying from chains like Home Depot and Lowe's isn't the best idea since the box chains carry the name brands but they are a cheaper line made specifically for the chains. Plumbing supply stores carry pro grade product that will last much longer Ferguson provided me with a quote quickly with a price much better than Reback's in my area. Steve at the counter and Nick the manager provided excellent service and I couldn't be happier with the purchasing process. My contractor will be picking it up in the morning and doing the installation tomorrow so I'm pretty jazzed about that. Always get at least a couple of prices for plumbing equipment and installation. I saved about $1,000 by checking with my contractor that did my kitchen remodel. A plumber in the area I used before quoted me a crazy price for the job. I already knew the price range of the heater so the rest was an outrageous labor charge for a couple of hours of work. It's your money so if a plumber gets bent out of shape about getting another estimate, you know there's something wrong. Anyway, Ferguson is A-1 in my book. Great selection and service.

    I have a project that I needed some specialized material. I got in contact with Gustavo at…read moreFerguson Supply Carson and he was able to help me order up the material and get it delivered to my location. Thank you Gus.

    Photos
    Ferguson Plumbing Supply
    Ferguson Plumbing Supply
    Ferguson Plumbing Supply

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    Universal Appliance and Kitchen Center

    Universal Appliance and Kitchen Center

    4.3(42 reviews)
    8.5 mi

    I've been ordering all of my appliances through Eric C. for years now, and I honestly wouldn't go…read moreanywhere else. He's incredibly knowledgeable, responsive, and easy to work with -- exactly what you want when you're dealing with big-ticket items and tight project timelines. Whether it's for a remodel, a rental, or a full new build, he always takes the time to understand what I'm trying to accomplish and makes smart recommendations that actually make sense for the space and the budget. He knows the product lines inside and out and never oversells -- just gives honest, practical advice. What really sets him apart is reliability. Orders are handled correctly, deliveries are coordinated smoothly, and if there's ever an issue, he's on it immediately. That kind of follow-through is rare. If you're looking for someone you can trust with your appliance needs -- especially for higher-end projects -- I can't recommend Erick enough.

    We ordered our Bluestar Range, Vent-a-Hood Range Hood, and GE Cafe refrigerator from UAKC and they…read morehave been great to work with. Our sales rep. James Rosas has been a pleasure to work with and has maintained our orders since May of 2025. They accommodated holding our appliances while we finished our remodel, and since there were some manufacturer issues at install, James has been on top of things and doing everything he can to make it right even a year after our initial purchase. I will plan to buy my future appliances here as well.

    Photos
    Universal Appliance and Kitchen Center - Pictures don't do it justice, this Hydro System freestanding tub is so beautiful and exquisitely crafted!

    Pictures don't do it justice, this Hydro System freestanding tub is so beautiful and exquisitely crafted!

    Universal Appliance and Kitchen Center
    Universal Appliance and Kitchen Center

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    Serrano's Appliance

    Serrano's Appliance

    3.6(5 reviews)
    5.8 mi

    We got a fridge from here, after they said ours Frigidaire was not fixable (it wasn't cooling) they…read morerecommended us another brand because they say Frigidaire are bad, they took our old one (statically looked semi new) and gave us the one we purchase from them for $450 (whirlpool) it also looked pretty good Long story short, the fridge lasted us 40 days, and stopped cooling, they gave us 30 days warranty so we had to dispose and buy a new one, luckily we found a new one at good price, at Lowe's outlets, with 6 year warranty! I would not buy here again, as you don't have any warranties it's like gambling,

    If I could give 1 star I would. Buyer Beware!! They buy used…read moreappliances from Offerup & Craigslist and resell with marked up prices. They do not honor their listed warranty, only to find out they don't give warranty. One employee Guadalupe said 90 days warranty, when two of the three appliances I purchased broke down I the first week. When I called to let them know about the appliances needed repair, the owner Mr Serrano said there is NO WARRANTY. Stay away, buy elsewhere. You have been warned. I bought a refrigerator, washer and dryer for a rental unit. They offer free delivery and there's a reason for that. They want their place of business to remain anonymous to customers. BTW. I am posting the picture he texted to me of signs reading "no refunds " etc. What a crook!

    Photos
    Serrano's Appliance - Fridge

    Fridge

    Serrano's Appliance - Fridge not working

    Fridge not working

    Serrano's Appliance - I didn't know "no refunds" meant no warranty according to this business. Save your money.

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    I didn't know "no refunds" meant no warranty according to this business. Save your money.

    WDC Kitchen & Bath

    WDC Kitchen & Bath

    3.2(142 reviews)
    8.5 mi
    $$

    WDC in Lomita is a perfect example of a company that's great at selling you something--and…read morecompletely disappears when there's a problem. Once they have your money, don't expect them to stand behind the product. Their customer service is some of the worst I've experienced. You'll get plenty of apologies, but that's where it ends. No solutions, no accountability--just a lot of "there's nothing we can do." Even when issues are clearly legitimate, they refuse to take responsibility. You may even hear from the owner with an apology, but nothing ever actually gets resolved. It's all talk and zero follow-through. At that point, it just feels like they're trying to quiet complaints rather than fix anything. There's a reason this place has so many bad reviews. Unfortunately, I learned the hard way. I would never buy another product from WDC again. No price is worth the stress and frustration of dealing with a company that won't stand behind what they sell.

    Lynette promised us that we would have a quick easy installation of our dishwasher and washer and…read moredryer. Live in a two-story townhouse. There's stairs to go from the first story to the second story. It's not that complicated. The hook up for the washer and dryer is upstairs. Delivery person stated that they were unable to carry the washer and the dryer upstairs for fear that they might damage the walls? That it was actually suggested to me that we might need a crane to get it upstairs. What a joke. Save your time save your money. Don't go here. Waste of time Update. Home Depot installed the washer and dryer in 15 minutes, no problem and a plumber fixed the dishwasher. I'm still waiting for a refund for the washer and dryer that they took with them. Not sure why that's taking so long.

    Photos
    WDC Kitchen & Bath
    WDC Kitchen & Bath
    WDC Kitchen & Bath

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    South Bay Appliances - Washer dryer stack install

    South Bay Appliances

    3.4(134 reviews)
    5.0 mi
    $$

    Had one of my best appliance repair experiences ever. It's a small business in Gardena called…read moreSouth Bay Appliance. This company is very professional from top to bottom with the service side being outstanding. Have had a Frigidaire refrigerator giving me loads of problems and the costs were rising over 600.00. As consumers, we're at the mercy at times of the repair company when it comes to charges. But, South Bay Appliance came to the rescue! I set up the appointment with them and Tom came out to analyze the problem. Within an hour, he found the issue and communicated with me the cost to repair. The cost was so reasonable and had Tom do the job. The overall experience with South Bay Appliance was excellent and I've found my new appliance repair company. Thanks Tom for being so professional and doing a great job!

    As bad as it gets. We were "assisted" by Randy, also as bad as it gets. READ YOUR INVOICE that they…read morehave you sign before accepting the $2385 of dollars purchase. It says all sales are final. It means even if the appliances do not work. At All! We bought a range, fridge, and microwave. The microwave has not worked since we brought it home. Plug it in, and it doesn't respond to any button selected. Assuming they stand behind it, I called Randy. After a condescending speech about how to use a microwave, I said I've been using one for fifty years. He said verbatim, "they don't make them like they used to". It was less than a week after purchasing. I found a better one at Costco for about the same price. I recommend anywhere but here.

    Photos
    South Bay Appliances - Outdoor Photo 1

    Outdoor Photo 1

    South Bay Appliances - Showroom Photo 2

    Showroom Photo 2

    South Bay Appliances - Showroom Photo 1

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    Showroom Photo 1

    Pacific Sales Kitchen & Bath - Wolf Speed Oven and Cove Dishwasher

    Pacific Sales Kitchen & Bath

    3.8(762 reviews)
    8.3 mi
    $$$

    It was a pleasure working with Andres Vega at Pacific Sales in Torrance. I explained to Andres that…read moreI needed to replace my high-end 48" side-by-side Thermador refrigerator that I had purchased new in 2004. Unfortunately, after spending thousands of dollars on repairs over the past five years, it continued to break down and was no longer reliable. Andres listened patiently to my concerns and then asked what type of refrigerator I was looking for. I told him I wanted something similar to the Thermador but with much greater longevity. He recommended Sub-Zero, explaining that while it cost a little more than Thermador, Sub-Zero refrigerators have a long-standing reputation for lasting over 20 years. I mentioned that I had read all Sub-Zero 48" models are 84" high, which is 1/2" taller than my existing Thermador, and I was concerned they would not fit in my cabinet space. Andres confidently told me they would fit, but to make absolutely certain, he offered to send Pacific Sales' certified Sub-Zero installers to my home to take measurements free of charge and with no obligation to purchase. The installers arrived the very next day, took measurements, and confirmed that all the Sub-Zero 48" models would fit perfectly. I then met Andres at the store, where he showed me the different 48" Sub-Zero models and honestly explained the pros and cons of each style based on customer feedback. I ultimately decided on the Classic French Door model. Since I had already been without a refrigerator for weeks, I told Andres I wanted it as soon as possible. He assured me it would not be a problem, and amazingly, he arranged delivery and installation just three days later. The installers arrived on time, completed the installation in less than an hour, and thoroughly tested everything before leaving. The entire process--from measurements to installation--took only three days and was completely painless and stress-free. I could not be happier with my new Sub-Zero refrigerator, and I truly appreciate all of Andres Vega's help. He is extremely knowledgeable, professional, intelligent, and genuinely knows his stuff. I highly recommend Andres Vega at Pacific Sales in Torrance to anyone looking for a high-end refrigerator or premium appliance shopping experience.

    Lots of selection on dishwashers. Nice showroom to see in person what something looks like. I want…read moremy appliances to match vs be surprised when I buy online. But if I need to pay for haul away, apparently I do -- I even asked twice if this was negotiable -- I'm sensing that I can beat these prices, model features and services elsewhere.

    Photos
    Pacific Sales Kitchen & Bath - Stainless steel Dishwasher

    Stainless steel Dishwasher

    Pacific Sales Kitchen & Bath - Stainless steel Dishwasher

    Stainless steel Dishwasher

    Pacific Sales Kitchen & Bath - Stainless steel Dishwasher

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    Stainless steel Dishwasher

    Best Buy - electronics - Updated May 2026

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