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    Des Plaines, IL

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    Best Best Ride

    5.0 (2 reviews)
    Open • Open 24 hours

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    Services - Best Best Ride

    Limos

    Town car service

    Best Best Ride Photos

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    3 years ago

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    5 years ago

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    Signature Transportation Group - 2024 Prevost H3-45

    Signature Transportation Group

    4.8(126 reviews)
    3.5 mi

    Hi, I would like to leave a complimentary message not only…read moreto our driver, Joseph, but to all of the Signature Group employees regarding our transportation from O'Hare to our home. Our flight which was scheduled to land yesterday at 5:05pm did not arrive until after 2:00am this morning. We had been delayed, detoured, had to land in Minneapolis to refuel, and experienced constant air traffic delays. I was in messaging contact with your dispatcher several times advising of updates to our arrival, and was assured that our ride would be available and ready. Sure enough, when we recovered our luggage and called Joseph, he was waiting for us at the curb, and took our luggage. Once we arrived at home he carried our luggage into our garage - that's a very nice policy. I just want to thank everyone for assuring me that even though we were NINE HOURS late, our ride was there, and your chauffeur could not have been more helpful. I have had other limo services who did not provide the level of quality that you do, and I can't think of another limo service who provides the professional and classy service that Signature does. I will never have to search for a limousine service again. Why? Because I have found the BEST. Again, THANK YOU. John Sullivan Arlington Heights, IL

    the best quality and service always!! On time and polite as can be. Nobody beats this type of…read moretreatment.

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    M & M Limousine and Bus Services

    M & M Limousine and Bus Services

    2.0(353 reviews)
    0.9 mi

    We booked M&M Limo on Feb 20 to transport about 140 guests for our son's April 18 wedding in…read moreChampaign, IL. (70 from the I-Hotel, 70 from Hyatt Place). A 50 passenger and 24 passenger vehicle was required at each hotel, arriving at 3:30 PM and departing at 3:45 PM. On the Wednesday before the wedding M&M called and confirmed. However, the next day they called to tell us both 24 passenger vehicles were unavailable due to maintenance. By Friday morning they had no solution, so we had to scramble and pay a local shuttle $1,000 for an 18 passenger van and ask some guests to drive or Uber. Two hours before the scheduled pickup we were told a 50 passenger bus wouldn't arrive. Now we were in panic mode! After we demanded a solution, they were able to substitute another 50 passenger bus that had to leave 15 minutes earlier, forcing us to notify guests and adjust plans. The stress and last minute chaos ruined what should have been a celebratory day. If M&M can't reliably staff events in Champaign, they shouldn't accept work there. Return service in the evening after the wedding was also subpar. We expected professional contingency planning and timely communication -- neither was delivered. 2 days after the wedding, I emailed their owner Mike and have not received a response. We did get a call from their account manager Freddie. He assured us that a customer service member would be in contact. That never happened. It was a very disappointing experience!

    There are PLENTY of good limo service companies that are not looking to just collect money but M&M…read moreare more interested in Ripping people off instead of customer loyalty. 1 & done they call it. Had a flight out of ORD for 7am pick up. Got a text from united that 2610 has been delayed in which I informed M&M then it got delayed 7 more times in which M& M driver & dispatch were consistently updated once the flight was CANCELLED I called them back only to be told your "Paid in Full prepayment" will not be returned I said no problem I know your a Broke company so just Credit my account since I have used you for years. They said they will not and I just lose my paid in full amount. BTW whenever I order anything they require a Deposit ONLY M&M wants Full payment. What does that prove? Into taking money not about customer satisfaction. Anyway I'm done with these people that can barely speak English.

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    Inside Lights

    Best Best Ride - limos - Updated October 2026

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