I had a great experience. Everything happened as promised and in a warm professional manner…read more They are more expensive than other services - but worth every penny. I highly recommend them Cheers John Klein

As of July 2025, the website was down so we have to call the phone number directly to reserve a…read moreride. Always reliable and great communication. The drivers are nice and the manager is kind. They have car seats and booster seats for the kids.

Looking back on our wedding one of the smartest moves we made was choosing Way To Go Limousine for…read morea party bus rental. Our post wedding transit timeline was fairly complicated, and involved several stops for pictures before heading out to shuttle guests from hotel to venue. We spoke with several other companies who either would not provide all the requirements we requested, or were quoting way above our budget. When we called Fazh he was confident he could provide all of the requirements we requested, and his quote was within our budget. Fazh was detailed and provided great follow-up throughout the process. When our wedding day came Nick our driver was courteous and respectful to all our guests, and made all the stops we outlined. Fazh was truly awesome to work with and we highly recommend using Way To Go Limousine for your next event!

Absolutely appalling experience. This company completely ghosted a bride on her wedding day. The…read moretrolley was booked several months in advance, and multiple confirmation emails were received leading up to the wedding. Then, when the day actually arrived, they never showed up. Several calls, texts, and emails were made to both the driver and the company and there was no response. The bridal party had to scramble to book Ubers to get to the ceremony that was 30 minutes away. What's even worse is that they have continued to ignore every attempt to contact them afterward. No explanation. No apology. No accountability. This is an absolute joke of a company. If you're considering trusting this company with an important event, especially a wedding, DON'T.

We were so happy with our choice to use Emperor for the party bus for our wedding. All the big…read moreboxes were checked: Arrived on time? Check. Clean? Check. The bus we ordered? Check. Stocked with the drinks we ordered? Check. Friendly driver? Check. It even exceeded our expectations in some areas. The driver let us play our music... loudly I might add. He was also very flexible with the pick-up and drop-off. We had a few stops on the itinerary and he was on time for all of it and never got lost. We even had to make a last-minute change and the driver was super cool with it. Emperor made my wedding stress-free! We worried most about how to get 30 people everywhere on our big day. But with this vendor we were in such good hands!

Never Again. I…read moreunderstand that traffic, weather, and technical issues happen. What I cannot accept is being repeatedly lied to by company employees, making an already stressful situation far worse. We had a booked dinner aboard a cruise ship departing from Navy Pier. Knowing the ship would not wait, we reserved a Hummer limousine 2.5 hours in advance -- a 5:30 PM pickup -- to allow 1.5 hours of travel time from Naperville to Navy Pier in heavy traffic, with a comfortable buffer. The limo did not arrive. We called the driver repeatedly. He never answered. Not once. We then called the company. Each time, we were given a new promise: - "It will arrive in a few minutes." - "The limo is in traffic in Palatine -- pickup moved to 6:00 PM. We guarantee it, 100%." - Then 6:15. Then 6:30 with 100% certainty. At 6:45, we gave up and piled into our own cars. The limo finally appeared as we were pulling away -- not the Hummer we had booked, but an old, dirty substitute vehicle. The driver claimed he had been stuck in traffic on Lake Shore Drive for over two hours. Anyone suggesting a route from Palatine to Naperville via Lake Shore Drive is either deeply confused or simply not telling the truth. The wrong vehicle arrived one hour and fifteen minutes late. A few minutes more and we would have missed the departure entirely, losing several thousand dollars paid for the dinner -- and putting everyone through an enormous amount of unnecessary stress. Why couldn't Emperor's employees simply tell the truth, explain the situation honestly, and let us make an informed decision? Instead, every call brought another false promise of "10-15 more minutes." We made it this time, but only barely -- and no one should have to go through that.

We loved Village Trolley! Having a trolley was a must for my wedding day, and I am so glad we chose…read morethem! The owner is friendly and helpful, the driver was on time and fun, and the trolley is huge! We had plenty of room for our entire wedding party to sit comfortably with room to spare! The entire wedding party had such a great time. You can bring drinks and play music so it was like our own private party between the wedding and the reception!

Not sure why it shows business is closed, reported to Yelp since we used this company 10/26/19 for…read moreour wedding. Our driver arrived right on time, had the bus nicely decorated. It is a little older than some but it gives it character I think. Plus the price is hard to beat. We had a wedding party of 20 so this was a perfect option for us. We brought on coolers and had someone drop off subs for us to eat since we had a long day. The girls were dropped off at the church from our getting ready spot, once the ceremony was over the trolley was outside waiting for us. We took pictures all around town and had no issues with time or breaking down etc. I was very happy with Jeremy with any questions I had to him prior to our big day. Village Trolley was great!

Premier Trolley did a great job with our wedding this June! Jennifer was easy to work with and our…read moredriver Ryan did an awesome job. I would recommend them to anyone that needs trolley service.

Premier Trolley was great for our wedding last weekend! Jennifer was very responsive, kind and…read morehelpful. She was flexible with a last-minute journey change due to an issue with our hotel. Trolley was very cute and clean, our driver was great and prompt. I wish the AC had a little more oomph for a hot July day, but everything else was perfect. I would certainly recommend them to anyone looking for transportation for a wedding or other event. Thank you!

AWESOME party bus service! We rented this party bus to drive us to Milwaukee on the 4th of July and…read moreour driver was extremely accommodating, sweet, and patient with our large and rowdy group. Although it was a teensy bit tight for 15 people (mostly dudes), it worked out great. We brought our own drinks but there were also about 10 beers and waters available for us when we got on which was nice. Another awesome detail, was the red and blue lighting they set for us without even asking in spirit of the 4th of July holiday! This was an awesome addition to our crazy pictures and videos. Our driver also very kindly stopped along the way whenever we needed to use the restroom and also changed our drop-off location at the last minute. The entire time he was incredibly responsive and kind. 5 stars!!!

If you're looking for a party bus - stop looking!! This is the best limo service I've had so far…read more The party bus is so nice on the inside! It has leather seats, HD TV, surround sound, dancing pole.... My friends absolutely loved it. Especially the dancing pole! =) Plus the driver was sooo handsome. Ask for Adam to give you the ride!!

My wife and I used this service for our wedding and I can't possible say a bad thing about them!…read moreThe price was great, and the driver (who was Patrick himself) was friendly and prompt, while at the same time, allowed enjoy our alone time immediately after the ceremony. He also helped my wife climb out of their Cadillac Escalade in her large wedding dress, and had a warm smile on his face the whole time. The vehicle was clean and rode smoothly. Overall they were incredibility painless. Very reliable for your big day.

My family got diverted from O'Hare Airport to Milwaukee airport at 10 o'clock at night. We sat for…read more3 1/2 hours. and ultimately had to deplane as the flight was cancelled . I made a call to Base Limo. They drove up at one in the morning to pick my family and myself up from the Milwaukee airport and transport us safely back home. They went above and beyond and took great care of my family. Matt the driver was awesome! Aaron Miller runs a top notch transport business that is not only very professional, but highly reliable!

My company uses BASE for all of its airport and VIP transportation. They are extremely reliable…read moreand will go the extra mile to take care of special requests. Staff is always professional in their dress and manner and vehicles are immaculate so I never have to worry about giving a bad impression to a client. They are truly available 24/7 to take care of our needs. Aaron bends over backwards to provide excellent customer service. Highly recommended.