This was my first time utilizing Echo's service. The previous reviews did not disappoint…read more The service was excellent. The driver was early, friendly, and there was plenty of room for our luggage. I would certainly recommend them for anyone that needs an airport transfer, or any service.

Driver was early. SUV was larger than expected and immaculately clean…read more We got to the airport in plenty of time as we anticipated and our driver was courteous and friendly. Will use Echo anytime we go to O'Hare.

the best quality and service always!! On time and polite as can be. Nobody beats this type of…read moretreatment.

always great - have used them for years for all my business trips - always on time - always clean…read morevehicles

Dan drove my family early morning to the airport during spring break/TSA shut down. We were nervous…read moreabout getting to the airport in time and everyone at north shore taxi service was so helpful and flexible with our request for an even earlier pick up. Dan was on time and drove perfectly. Getting a stretch limo was a special treat for the kids and we're so thankful to everyone at North Shore Taxi for helping make the trip smooth and memorizable.

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

Used this service for White Sox's game. Driver was told to drop 25 people off with food, gear,…read morechairs, kids on the EAST side of the expressway and walk. We have been doing this for 20 years we have ALWAYS gotten dropped in Lot A. DO NOT USE THIS COMPANY. HAS GONE DOWNHILL IN A BIG WAY.

I strongly urge others not to use this company. We hired M&M to provide a 50-passenger shuttle for…read moreour daughter's August wedding, and its service failed us at the most critical time. The extended-family shuttle left the hotel before its scheduled departure, forcing several relatives to arrange their own transportation. An hour later, the guest shuttle also left about ten minutes early with only two of the forty expected passengers aboard. Most guests were stranded and began ordering last-minute Ubers because they feared missing the ceremony. Although the shuttle was eventually redirected, the guests arrived later than planned and only shortly before the ceremony, despite instructions to be seated 15 minutes beforehand. The mother of the bride, the mother of the groom, and the wedding planner were inundated with panicked calls from stranded guests seeking help. M&M's preventable failure created chaos and needless stress for our family, wedding planner, and guests at one of the most important moments of the day. The condition of the vehicle only deepened our dissatisfaction. It arrived with visible dents, worn upholstery, and other cosmetic damage and looked nothing like the vehicle advertised and contracted for. Such a condition is unacceptable for any professional transportation service--especially for a wedding. A week after the wedding, M&M admitted by email that these failures "should not have happened," yet offered only a 10% refund because it provided transportation during the remainder of the reservation. That response completely misses the point. Although M&M transported the bride and bridal party to the venue and returned guests after the reception, the central purpose of our contract was to get family members and hotel guests to the ceremony on time. M&M failed precisely when dependable service mattered most. Providing transportation at less critical times does not excuse leaving wedding guests stranded before the ceremony. M&M's handling of our complaint was equally unacceptable. Our follow-up emails and phone calls went unanswered. Although our contact, Jenny Salas, said on August 21 that the matter had been escalated, no one from the company ever contacted us again. M&M markets itself as a transportation provider for special occasions, yet it failed to deliver reliable service when it mattered most and then failed to address the consequences. Mistakes can happen; abandoning customers, minimizing the failure, and ignoring repeated attempts to resolve it are inexcusable. Based on our experience, I cannot recommend this company.

We recently used 312 Limo for our wedding day, and they were absolutely amazing! Our driver, Peter,…read morewas so friendly, professional, and accommodating throughout the entire day. He was right on time, an excellent driver, and made sure everything went smoothly for us. The bus was extremely clean, comfortable, and everything worked perfectly. Peter even provided cups for us, which was such a thoughtful extra touch and very much appreciated! We had such a great experience with 312 Limo and would 100% recommend their service to anyone looking for reliable, professional, and friendly transportation. Thank you, Peter and Dan, for helping make our wedding day even more special!

The 312 Limo was an absolute pleasure to work with while arranging transportation for my wedding…read more Dan was extremely responsive and helpful while helping me navigate our tight itinerary. The pricing was fair, and the customer service really differentiated 312 Limo from its competitors. Highly recommend for anyone arranging a large event and looking for great customer service.

Been using these guys for years...always on time with competitive pricing. Limo is clean and Tony…read moreour driver is courteous. Don't think you can miss with these guys give them a try! Off to Mexico :) sure is cold in Chi town!!!

I've been using TOL for many years. They have always provided excellent service for all my travel…read moreneeds. Their drivers are exceptional and their office personnel are always professional and extremely friendly. When my son was getting married, they came through with their party bus, in less then 2 hours after our other service never showed up !!!!

Easy to book and Neil made sure we made our flight from O'Hare and texted with the exact door to…read morelook for him for return flight . Will book again in the future.

NM Private Car Service is THE ONLY service I use! The rates are always fair and I get detailed…read moreupdates before my pick ups. The cars are clean and comfortable. The drivers are all so friendly and careful. When I use NM Private Car Service I never have to worry about being picked up on time or having a comfortable car to drive me. Neil makes sure to always be contact with me so I know who my driver is and how I can contact my driver. There's no mystery with the car or concerns of safety. I've used NM Private Car Service for rides to and from O'Hare and to and from the burbs to downtown Chicago. Using this service is well worth every cent and it's so reasonable! Never will I use a different car service!

Mike and the team were incredible to work with! They went above and beyond to make sure the day…read morewent according to plan, strongly recommend them for your transportation needs!

A friend and I recently rented the Blue Trolley Party Bus from Limotainment, and unfortunately, my…read moreexperience fell far short of expectations. While my group and I made the best of the situation and enjoyed ourselves simply because we were together, the condition of the trolley and the service provided were incredibly disappointing. First, the photos and descriptions on the website are very misleading. The trolley looks modern, clean, and well-equipped in the images, but in reality, it appears to have had little to no upkeep. The bar areas were dirty, there was no ice as promised, the TVs didn't work, and there was no light show. The heat and defrost didn't function, which made for a very uncomfortable ride on a cold night. Additionally, the blinking lights throughout the trolley suggested an electrical issue, which was not only annoying but also concerning. On top of that, the driver was rude and unprofessional, further souring the experience. While the company did issue a $200 refund, it was nowhere near adequate for the significant shortcomings of the service, especially considering we paid $930 for three hours. I suspect the overwhelmingly positive reviews for this company are not entirely genuine, as my experience does not align with the five-star reputation presented online. I hope this review serves as an honest account to help others make an informed decision. While I appreciate the partial refund and the memories my group and I made in spite of the circumstances, I would not rent from this company again. If Limotainment wants to maintain their reputation, they need to improve the upkeep of their vehicles, ensure amenities match the advertised descriptions, and prioritize customer service. Attached are two photos of how the trolley looked when the lights were off, and then when they popped on all by themselves. You'll notice the old fashioned, kitchen-like fixture in the ceiling. Nothing like the laser light show in the photos that's on the website. I wish I had taken photos of the empty dirty bar areas, with no ice that was also supposed to be provided.

I use this company whenever I fly out of O'hare. Always a good experience. Highly recommend.read more

I have been using American Limo Express for over 4 years now and can't say enough about Shan and…read morehis team! They are always on time, professional, kind, clean/comfortable cars and safe drivers. I travel weekly for business for over 25 years and American Limo Express has been the best service I've ever used. I highly recommend using American Limo Express for you and your family's transportation needs.

In the past several months we have had occasion to use My First Limo four times. In those four…read moretrips we have had three drivers, Agustin, Jerry, and Maria. We have been in three different vehicles. ALL the drivers are on-time or early. They are neat, clean, polite and very professional. They are all good drivers. When getting picked up at O'Hare they are there within minutes of my texting them saying we have our bags. ALL the vehicles are immaculate inside and out. They are large and comfortable and have bottled water. As they say in Yelpish, MFL is "As good as it gets". We will be using My First Limousine for all our future limo needs. Why go anywhere else?

We've known Augustin for over 5 years and use him frequently. Always on time, always professional,…read moreand beautiful vehicles! Best of all, a nice guy to do business with!