Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

Austin goes above and beyond! He spent like 30 minutes on the phone explaining what likely was…read morehappening to one of my cars and it ended up being something I was able to fix on my own for like $30.

Very friendly, fixed my check engine light and had not come back on. Did it in a couple of hours…read moreand for a reasonable price. He even fixed a few other problems i had pointed out for free.

Go here!!! Came for an oil change on my Jeep Wrangler and made a friend as well! Great prices and…read morequick service! Everyone is so kind and gets the work done efficiently, Dakota took care of my service and he was great! Sit back and relax while you hear stories of the many kitties they take care of and If you want a kitten stop by in the next few weeks they just had two litters!

Honest. Fast. Reasonable. What else could you want? First…read moretime visiting for brake service. Got my front and back brake pads and rotors replaced. It was all done and ready to picked up the day after I dropped it off. Would definitely bring my car back for future needs. Excellent service. Tip: 290 construction: Located on top of the hill. The light after Scenic Brook.

The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

I don't usually review businesses unless I think people should know about them. Like contractors,…read moregood mechanics are hard to find. Being relatively new to Austin, I tried three different auto shops for maintenance repairs. ATL's customer service exceeded my expectations, both in kindness and prices. Austin, the gentleman who took care of me, was super welcoming and helpful, finding ways to save me money and thoroughly explaining in detail what was wrong with my car. He went over what was more important and of higher priority. Compared to the other places, which quoted me ridiculous prices before even looking at my car, ATL's approach was far more satisfactory. In short, I've recommended this place to my friends and family and have had my cars serviced here several times. I do not work for them nor do I have any ties to them, so take this as a genuine review. Thank you, guys!

LTA has some of the best staff. I've been going to them the last couple of years, mainly, for my…read moreoil change, and I've had my tie rod done recently. They're honest, helpful, and personally, their pricing is reasonable. Each time I'd go early in the morning to get my oil change done, I'm out of there in 45 minutes.

This was such a good experience and service. As a woman, it can be challenging to find car shops…read morethat don't prey on ignorance on cars/mechanics. They were quick in response, fair cost, and were super friendly. I appreciate places like this so much! I would recommend this place to anyone. Thank you guys for all you do!

Moderately fast service (estimated 1.5 hours and took 2). So far satisfied with work.read more

I have been without a car for a month because I was anticipating a huge cost. This company got me…read morean appointment within 2 days and exceeded my expectations on every level. Best part was the cost quoted for coming out was the only cost I paid and my car is fixed! Great job! Thanks for being honest, upfront and affordable!

Sayeed and the Bat city crew are wonderful. Definitely have the best interest of the customer in…read moremind. My lugs were over torqued by a previous shop so I initially went to have them broken. Sayeed looked at my rotors and showed me that they needed to be resurfaced. I would have tore up the high end track pads I'd purchased if I'd thrown them on myself without doing this. The service, confidence and friendly attitude changed a quick run to break lugs into an afternoon hanging out at the shop. New brake pads, machined front rotors, DOT5.1 fluid swap and wheel stud conversion with 10mm spacers and my M3 has never looked (or braked) better

Sayeed and the crew at Bat City are humble, efficient, talented, and nice as can be. Their rates…read moreare absolutely fair, too! Sometimes when you go to a shop you feel like you might be getting the run around, or you're anxious that you're going to get charged for stuff you don't need. Not Bat City. Straight shooters, honest work, AMAZING communication with the customer. This is service with integrity. I had them install new calipers, rotors, and brake lines on all four corners, plus fresh fluid and caliper bleed. They were straightforward with their prices and timetables, even sending me pictures of work along the way. Best service I've had from any garage. They're doing really great things for some of the kids in the Oak Hill neighborhood, too. Ask Sayeed about it. I'm coming here again for sure.

Quick. Thorough and professional. Prices to compete. They followed up with phone calls 2 - 3…read moredays later to confirm all is good.

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Every time I come here it is like coming home. Fair prices and they do a thorough job that I can…read moredepend upon. Highly recommended '

I wasn't exactly sure what damage hd been done going over a curb travel a little way up the cone…read moreoff the curb. there is so much construction, a sign for an exit had been left , after the road was moved i turned went i've a curb, etc. i was only4 blocks from Klingemann's. They asked if they could help me...A very knowledgeable young lady s me in distress and tends to my every need. I could tell they were very busy and if she could call back on the estimate, and diagnosis, it would b okay. She was very patient, and has extensive knowledge She explained everything and how this component hd to be repelled to work in since with other parts... Cameron was her name.. She kept in touch everyday, to lt me know status. i decided to file a claim with insurance, and gin she halt m in the loop. I knew i could count on them to keep me apprised of the sitch!!! excellent work.

I was referred to Hank and the Oak Hill Automotive team after my old mechanic closed his ship. I'm…read moreso glad to have found them. With three teen drivers I have a lot of used cars. Friendliness is a bonus, but finding an honest mechanic who offers several options is a must have for my family. We had a complicated fix on a 4x4 and Hank gave we several options and an realistic approach. It was going to be expensive, which I knew, but he put me at ease with a budget minded and logical approach. He was reasonable, explained the need and got it done in a timely manner. Definitely added his number to my "Go To" roster of people to work with!

I took my vehicle to Hank at Oak Hill Automotive after getting the runaround at my dealership for…read moresome basic tune up related work. Hank was able to get the job done for much less cost, and my car was ready within an hour of my appt time. I appreciate having an honest shop in the neighborhood for my family and I to take our vehicles to.