The staff was very thorough and checked with us about our dog's past records. They also…read morecommunicated with us leading up to our appointment, which was great. However, we were disappointed with the veterinarian. She initially came across as friendly, but as the visit went on, we felt she became somewhat condescending, as if we didn't understand our own dog's issue. We do know what has been happening with her. We also never received an estimate for the teeth cleaning or possible extraction. It felt like the appointment ended quickly, and we were rushed out without that information. I will say the building itself is very clean and professional. There is a gated community down the road from this office. It almost gave the impression that the practice may cater more to that type of clientele.

So grateful for the kindness and care shown to Bailey. They were gentle, patient, and treated her…read morelike their own. We truly appreciated being able to get a same-day appointment when she wasn't feeling well. Highly recommend!

Our experience with Valley animal Hospital has always been top-notch! They provide prestigious…read moreservice from the receptionist all the way through. We have dealt with several doctors there and love this place. Dr. McFadden is amazing. We' won't go anywhere else.!

I've been coming here for almost ten years at this point, and won't take my animals anywhere else…read more The staff is amazing, all of the veterinarians are excellent, and they have always treated us with love and care. I most usually see Dr. Mac or Dr. Lauppe, but they are all fantastic. The rewards program they have is a huge bonus!

Brought my deceased dog to this pet hospital trusting that the cremation service would be taken…read morecare of professionally, upon receiving the ashes and making it back home with a heavy heart, i open the packaging that i received to find that i was given the wrong stuff. very very disappointed, especially when grieving the loss of a pet.

Once again- Thank you Dr Bell & staff !! You have showed…read moreattention w/ love & care to Wesley , our 1 year old Lab. Ret. Who was so sick the night before. He had fever, had been throwing up & was lethargic. He won't drink - was so worried he was getting dehydrated!! After Dr Bell ran some tests-- He got stable- we were happy he's getting back to himself now!! Love always from our family , especially our Wesley & Stanley!! Appreciate your hard work Dr Bell, Dr Gregg ,Patty & all staff

Thank you Dr Bell, Patty & all staff. Once again Stanley…read morehad his annual physical exam- we were outside waiting for staff to come get him - observing precautionary/safety measures due to this pandemic.

Terrible. My elderly mom brought in a feral young cat for evaluation before adopting. She was not…read moreallowed back for the exam. We knew the cat had been spayed due to the tattoo and ear clip prior to bringing her in. the cat had some eye drainage and congestion and was given eye antibiotics and saline drops for the nose and told the cat was otherwise healthy. Wrong! After taking the cat to its new city we got a 2nd opinion because the congestion didn't seem right. Cat has gingivitis, FIV and chlamydia. Dr Bell should have seen the gingivitis and tested this cat! Now needs 28 days of antibiotics and will FIV is permanent. Kitty might not recover even though on abx. There has been heartache as we have become attached to our kitty and would have thought differently knowing she was not healthy. My mom feels taken advantage of and questions this doctors clinical skills.

I really wanted a female Maltipoo so I did my research and found Friendly Acre Farms with mostly…read morepositive results. I could have bought one here in town from a private party for $500 but I thought paying more for a caring, knowledgeable Breeder was the safer way to go. After a few confusing phone calls with Sarah, I made the 120 mile drive to pick up my 11 week old (f) Maltipoo. Prior to picking her up, Sarah's stories kept changing slightly but nothing of major concern. She had been very busy with her church that week and maybe forgot what she had last told me. Keep in mind I don't know much about the business of Breeding. I have been a small dog owner for many years but that's it. I'm a little bit relying on Sarah's expertise. I arrived at Friendly Acre Farms and Sarah came out with my puppy. We talked for 5 minutes or so, I quickly signed some papers, she gave us some dog food and that was it. I just assumed if I needed anything more she would be available on Instagram, DM, or phone. Due to the Thanksgiving holiday my vet was able to see her within 2 weeks. I put her on the Puppy Health Plan, she weighed in at 2.9 lb and looked great. I shared the vaccine record Sarah gave me that only had 3 vaccine stickers on it and no signatures. Sarah had verbally informed me she had all her Parvo shots and should be safe in 10 days after the last shot. Luckily the vet was able to correct that statement. She won't be safe from contracting Parvo for another 4-6 week, once the vet administers her vaccines. I got the impression the vet can't rely on the stickers on her shot record since the shot record was not signed by a vet. Also DOB was incorrect and I had to DM Sarah for that. No other info was completed by Sarah's vet so I'm assuming Sarah never had her seen by a vet?? I don't really know. She verbally told me the mother was 8-10 lb and Father was 5 lb. That's all I received from Sarah for $2,500. That part is all ok really because I let it all happen. I should have known to ask more questions. My vet spoke with me about the dog food Sarah had her on. She said there is a concern by the FDA that grain free food is causing heart problems in young dogs so she asked me to wean her off. I sent a DM to Sarah as heads up since this FDA investigation is fairly new (2023) and she may not be aware. Sarah had not heard about it and was defensive as if I was accusing her of something but I finally got her to understand I was simply sharing information with her. Nothing else. One week later I took my puppy back for a second vet visit. This time she received Shots, DNA/ genetic analysis and fecal exam. One week later my vet called to inform me her lab results indicate she has Giardia, a parasite found in drinking water and dirty kennels. Medication was ordered and hopefully she can clear the parasite from her tiny body. So far she is asymptomatic. My first thought was why didn't Sarah mention this? I would have told my vet immediately had I known. So I sent a DM to Sarah and she said Yes, she knew my puppy had Giardia and she had treated her for it. She said all her dogs are treated for this and other parasites. I asked did you retest to see if it cleared? No answer to that specific question. Sarah started quoting the papers I signed when I picked her up. My concern was the lack of honesty, her concern was that she wasn't responsible. Honesty wasn't listed in her paperwork. Why didn't she tell me this? Was I supposed to know? Then she tells me I can bring my dog back?????? WHAT??? She finally apologized and said she forgot to inform me. Anyway after a few more DM of her pointing the finger at me, I ended with, I just want the truth about my puppy because now I don't know what else my dog may have. I told her I thought she was a bad breeder. I was mad. She blocked me from her Instagram. How silly is that. The moral to this story is listen to your intuition. I knew something wasn't right from the beginning. At the end of the day, my family and I love our new puppy, in sickness and health. For her sake I hope she remains healthy.

We got our Goldendoodle from Sarah in January of 2019 and she is the best! She is the cutest most…read morewell behaved puppy. She loves kids and is extremely smart! We have referred multiple people to Sarah since then. Check out her Instagram https://instagram.com/mygoldendoodlepuppy?igshid=YmMyMTA2M2Y=

Found a mom and her babies inside my car! We forgot to put the window up and she had her babies…read morethere, the shelter was sweet about taking them all and finding them homes.

This place is amazing, full of beautiful furry friends! We are grateful for Shaggy & Marley and…read morehoping soon we can visit and find them a sibling.

We recently had to put out beloved dog down of 12 years as he was no longer able to walk…read more I found doctor Lola who does home visits and used her after for the euthanasia process. She was nothing but patient and kind to a sobbing 35 year old (me lol) and my young children. She is literally the sweetest person!! I can't thank her enough for everything. Thank you doctor Lola

Everything, thank you for your compassion, kindness, and just making my day a little better as I…read morehad to let my fur baby cross the rainbow bridge.

Great customer service! All the groomers are so nice and do an amazing job. Luke always comes home…read morelooking great!!!

They charge u for daycare if u don't pick your pet up within a hour of completing . Some people…read moredrop their pets off before going to work and pick them up on their way home. I have never had a place until this one charge me. Wasn't impressed with the service. The only reason I took my cat there was because I was told they did groom Cats.

I've had some very amazing experiences with the majority of the staff here. Every time i've come…read morethey've been understanding and very communicative. Everyone to help were female and extremely compassionate and competent. The vet techs were friendly and knowledgeable and my cats have always been treated very well. They treated our Titi so well when he held to be held over the weekend, and allowed us calls and checkups to see how he was doing. They were all so sweet and let us know how much they loved him. I recently had to put a stray I had been caring for down and they were so kind and patient and even recognized my mom as Titis owner. It felt like they really cared. They explained everything and got him cleaned up so that he could have a dignified farewell. We got his clay paws and they gave us two cards for both my boyfriend and I (we didn't know they'd do this and it was such a thoughtful thing to do) with an ink print of his little snout on it along with some signatures. My only negative experiences have been with the purple haired girl there. She is usually sitting at the desk. The way she speaks to pet parents there is appalling. I've watched her flat out ignore customers if they are not standing exactly where she wants them in line, cut people off, and just be extremely rude as well as not relaying necessary information until prompted. I understand needing to be firm and calm in stressful situations, but the other workers there can do it without belittling and making just nasty and unnecessary comments. She was being so unpleasant to the people in the waiting room regardless of what they were there for. I couldn't believe her lack of decency and talent for escalating calm and respectful situations to anger and irritation.

I usually don't leave reviews (unless my experience at a place was well enough to leave one) but I…read morethought this emergency vet clinic deserved one. Around 8pm on march 21st my cat started having trouble breathing and she started convulsing. She wasn't breathing until my brother would shake her to start breathing again. We rushed her to this emergency clinic but she sadly passed away in my brothers arms in the car just two minutes from the clinic. The team was fantastic. One of the members there who took my cat to the back let us stay there for as long as I needed and didn't judge me for crying loudly. My mother paid $600 in total for my beloved cat to be cremated and to have a clay print of her paws which in my opinion is a great price. About a week(ish) later we got to pick up her ashes and the clay print we were promised and I believe the team went above and beyond. I received a card with the team's signatures and a certificate of cremation.

I can't express how thankful and grateful my senior doggy and I are for Dr. Singh and his team !!…read moreMy dog had an appt scheduled at his normal vet weeks out for a big mass removal but his mass got irritated and things started escalating pretty quickly :( Sisk vet was able to get me in that same day for the removal and got him right back out in a few hours in good spirits and quick healing !! Hasn't even been a full month and he's already pretty much healed , nice straight stitching too . Stitching was removed about 10-12 days after and the scar is already kinda faded . Overall , Very pleased with our visits and how everything turned out . Thank you Dr. Singh and team , forever grateful !!!! P.S office/rooms were very clean and staff were all super friendly and welcoming as well .

Avoid this place at all costs! Dog with an ear infection $613 dollars and they still tried to…read moreupsell me on blood work. This place is ripping people off !!!!! The same medicine through Chewy is $86 and you charged me $247. I understand your in business and need to make a dollar but don't scam people. Your playing on peoples emotions when there animal is sick Paji