Brought my deceased dog to this pet hospital trusting that the cremation service would be taken care of professionally, upon receiving the ashes and making it back home with a heavy heart, i open the packaging that i received to find that i was given the wrong stuff. very very disappointed, especially when grieving the loss of a pet. read more

Once again- Thank you Dr Bell & staff !! You have showed attention w/ love & care to Wesley , our 1 year old Lab. Ret. Who was so sick the night before. He had fever, had been throwing up & was lethargic. He won't drink - was so worried he was getting dehydrated!! After Dr Bell ran some tests-- He got stable- we were happy he's getting back to himself now!! Love always from our family , especially our Wesley & Stanley!! Appreciate your hard work Dr Bell, Dr Gregg ,Patty & all staff read more

We needed a professional to actually assist with our newly diagnosed cat with asthma. What we got was some weirdo who hyper focused on the cats shots. Yes vaccines are important, but this vet almost pyschotically hyper focused on the cats up coming shots. We spent our vet visit rather then addressing this life long disease talking about shots. I'd advise other locations. Unless your absolutely desperate. Go in educated and go in with demands. So your needs are met. I bet if you have up to date shots your gonna talk about shots. Absolutely pathetic.​ read more

The clinics typically offer lower pricing for routine services. If you cannot afford vet care for your dog, contact local animal shelters,

Waited over an hour in the waiting room just for routine shots. No updates or communication at all. Extremely frustrating and a waste of time. Will take my business elsewhere. read more

I've been taking all of my pets to Santa Fe Pet Hospital for almost 40 Years. Dr Bell and Dr Gregg are incredibly compassionate, knowledgeable, and helpful, always. Can't say enough good things about them and SFePH. Highly recommend them and their staff...absolutely wonderful people! read more

Nothing but great service very happy Kaitlyn is a wonderful person to work with! They got me in and they got my dog Max taken care of same day read more

We had to put down our beloved senior cat today, and this vet made the experience easier on us. It's hard enough as it is putting down a family member you have had their whole life, but the staff was so courteous in letting me know I was making the right decision. I can't say enough about the staff and vet and how validating they were for us at such a difficult time. They even gave us paper and ink pads to commemorate our boys paw print. Thank you so much, we miss our boy so much but you made the process easier for us. I would highly recommend this vet. read more

I've been bringing my pets here for as long as I've lived in Merced. Let me start out by saying everyone from the doctors, to the vet techs and the office staff are absolutely amazing! They truly care for your fur babies. They are very honest about what your pet needs done and don't try to upsell you special tests or procedures that don't need to be done. And most importantly, their prices are fair. I'll continue bringing my dogs to Dr. Bell, Dr Gregg and staff! read more

Santa Fe Pet Hospital - Veterinarians Near Me - Merced, California

We went to see Dr. Bell twice for our beagle mix who had an ear allergy issue and was in a lot of pain. The first problem was that I never once met or spoke to Dr. Bell. We went during December of 2020, so it was during COVID. They made me wait outside while the vet tech took our dog in for examination. This made it impossible to have an actual conversation with the doctor and I feel that a lot of information was not communicated properly. I understand that they were doing their best to stay safe during COVID, but I feel that it would have been perfectly fine to bring in one pet owner into the building at a time during their pet's examination. As for the ear issue - I had previously been to another vet in Merced and they had prescribed him ear drops which only worked for a few days and then they stopped working. I told the vet techs at SFPH this info several times - "drops don't work." Dr. Bell's solution was...to give us more ear drops. I figured maybe it's a different formula so I tried it and it had the same results - it didn't fix anything. My dog's ear didn't get better, but it didn't get worse. They insisted we come back for a followup appointment a couple weeks later which we did, even though I expressed my concern over the cost of another visit considering that I was afraid that the ear drops wouldn't work in the first place. When we came back nothing new was revealed to us except that my dog will have to live with ear allergies for the rest of his life (which I can understand) and we need to keep using ear drop to keep it "in check" (which was not acceptable to me, since the drops are expensive and they didn't improve his situation). Meanwhile my dog continued to be in a lot of pain from his aching ear. A few weeks later I took my dog to Community Vet Clinic in Turlock, where I actually got to meet and have a detailed conversation with the doctor and they put my dog on allergy meds and prescribed hypo-allergenic dog food. It has worked wonders. I will not be returning to Santa Fe Pet Hospital. As far as I'm concerned I'm owed a partial refund for my follow-up visit since it was a complete waste of time and money. The only positive thing I experienced about them is that all the techs I spoke to were very nice and friendly, which is the only reason I gave 2 stars instead of 1. I'll be going to Community Vet Clinic in Turlock from now on, instead. read more

I've been going to Santa Fe Pet Hospital with my dog Riley for 10 years, and my dog Dexter for 6. The staff at Santa Fe are always courteous and they genuinely care about the 4 legged family members that walk through the door. Marnie, Shannon, and Dr Bell are all wonderful, but as I stated the whole staff there are great. I highly recommend them. read more

They've taken wonderful care of my fur babies. I have taken my pets here for over 30 years. Always good service and the staff is friendly and helpful! read more

Santa Fe Pet Hospital - My fur babies - Veterinarians Near Me - Merced, California

Caring staff helped my with the end of life journey for me and my dog. They also send wildflower seeds to plant after he passed. Very thoughtful of them. read more

I have been going to Dr Bell for yrs and i think he is great but....they still wont let you go back with your baby to see Dr bell its like handing ur child off to the nurse so i don't feel like i really know if there explaining things right n if Dr Bell is getting the whole picture so because of that I'm looking for a different Dr vet read more

Make appointment with my 3 dogs and see you after 1 hour it's unacceptable the answering service puts you on hold all the time waiting is very long read more

Took my dog in for vaccines which should've been $190 and the girl says she "accidentally" charged me an extra $207?? what! like how does that happen?! all she could say is "you'll eventually get a refund in a couple days or call the bank" i have to do all that for YOUR mistakes??! VERY unprofessional!! read more

Awsome Staff and Service , a bit pricey but they care so much about your pet ! I had my dog stay for a couple of days because he had gotten parvo. They kept me updated everyday he was there! Plus the vet also let us pay half when we first left him and pay the rest when he was able to come back home! Thank You For Saving My Dog!!! read more

Several years ago Dr. Bell was my, now deceased bloodhound's vet. My dog was large, and would bay back, when the slightly smaller dogs behind me, would bark in their backyard. The neighbor didn't like it, so much so he reached over my fence, and spayed him in the face. He asserted my dog was vicious. I went to Dr. Bell for a visit, and asked for a letter. His response, that's crazy. As he he rolled my 130lb dog on his back, on the exam table. Looked and pulled at everything imaginable. That dog never fought anything, he was amazing. Dr. Bell wrote me a fantastic letter about his temperament, there was no doubt about his lack of an aggressive nature. He even included how well behaved, he was in the waiting room when other animals were present. I will forever be grateful to Dr. Bell, he shut down an obnoxious person quick. read more

Santa Fe Pet Hospital - Veterinarians Near Me - Merced, California

Took my puppy to get her last set of vaccines I stood in the reception area for about 5 minutes and not one of the 4 ladies that were there offered to help me or even bothered to acknowledge me. I finally had to say "excuse me I'm here for a 1:30 vaccine appointment". So the receptionist proceeded to help get my fur baby's chart and I asked to please go to the back so that I may speak with the doctor I was flat out told no. She said only for emergencies. I told her I'd like to ask a few questions find out her weight etc. she told me she would notate my chart that I wanted to know my dogs weight and any questions to ask the tech. Like seriously? I need to ask the vet?! So the vet comes out around 2 pm picks up my dog and I start to ask her my questions she said "yes. Yes ok ok.. and I mentioned to her again that wanted to know her weight. 5 minutes later she's back with my dog and I asked her about my dogs weight, she said she couldn't remember that she wrote on her chart to ask the receptionist, I asked her about my other questions she "oh I totally forgot!!!" When I asked the receptionist about my dogs weight she said the tech hadn't written it down... I just feel that during the height of COVID it was totally justified for owners to be asked to wait outside but now if the staff isn't even wearing masks, if a pet owner requests to go the back they should be allowed to do so to build a relationship with the doctor and be able to ask the questions directly. I'm EXTREMELY dissatisfied with this visit and will be looking elsewhere for future visits. I didn't get the caring vibe from the staff nor the tech. Sorry I do not recommend this office to anyone. read more

I was in a full panic. We had not lived in the arealong, and my fat little pug ripped her entire nail right out of her toe. It was hanging by a long pale pinkish strand of flesh. I wrapped it up in gauze and taped it and called them. The staff was absolutely wonderful. They got Cersei in right away. The facility is immaculate. Everyone is professional and reassuring. Dr immediately gave her pain meds, then later knocked her out and fixed her up. I had to leave her there overnight for observation and she came home on two meds- one for the healing toe and one for her dry eye- plus even though she got all of that care and the recheck a week later - the bill was still not Astronomical . She recovered quickly and is back to her happy healthy self. My pets will not be going anyplace else- neither should yours! read more

Visiting away from my home in Juneau AK I needed a vet for my 8 yr old Shih Tzu (severe allergies since puppy). Both the staff and Dr. Bell were great. He treated my girl and provided great advice. Highly recommend this clinic. NOTE: I recently switched my dog to Instinct brand frozen raw food diet after blood work uncovered numerous food allergies. She is a different dog. No itching, rashes, drugs. read more

I took my puppy in for an emergency medical appointment and was not charge an extra fee for bringing her in because they had open appointments available. When we arrived the staff was friendly. Once we were seen, the vet tech and doctor talked me into getting my puppy spayed at the same time since she already had to be put under for stitches. I agreed, but the price for having her spayed was expensive and felt like they were over charging me because they knew they had me in a good position. I agree to do it anyway and also had blood work done to make sure she would do well with the drugs they would going to give her. I was told that they would call me the next day around 10 to inform me how she was doing. The next day I never received a call and had to call them at 11. They said she was fine and that I could pick her up. When I picked her up they asked if I wanted to pay $49 ahead of time for her next next visit in a week to have her bandages changed on her paw. I was a little taken back from this, because all my other vet experiences where that the price quoted included follow up visits. I figured paying over $500 should include a bandage change and stitches removed. However, I did not argue and payed for the next appointment ahead of time. The next couple of days where a nightmare!! My dog was not eating or drinking. She was throwing up and had diarrhea. I called Santa Fe and explained the situation. They wanted to charge me $49 + emergency visit fee to bring her in. I argued with them and said I will pay for anything she needs but not the price to see her, given that she became sick from something related to Santa Fe Pet Hospital. They refused to negotiate with me and insisted that she had gotten sick from my house. I didn't not believe this give that she has never had this issue before. I decided to take her to another vet to be seen since I was going to have to pay full price either way. The new vet switched her medication to ones that was more catered to my dogs breed. She started to do better later on the next day and eventually fully recovered. I ended up canceling the rest of my dogs care from Santa Fe Pet Hospital, requested my money back for the appointment I payed for ahead of time, and requested the blood work I payed to have done. Not only did I want it for my own record, but I wanted to make sure it was even done given that the whole point was to make sure that she would be ok with the medication that was given to her. I will never take any of my pets back there again and gave two stars because the spaying was done very well and the staff is very friendly in person. read more

I recently had an appointment for my dog to be neutered here at Santa Fe Pet Hospital and the service was beyond subpar. The receptionist was nice enough to call the night before the appointment and leave a reminder message "do not him to have any food or water after 10pm the night before the appointment." Easy enough. Being that this is my baby I was nervous about leaving him for surgery but I THOUGHT he would be in good hands. After dropping him off around 8am and patiently waiting for the surgery to be completed, I was told I would receive a call around 3pm to let me know that he was out of surgery and doing ok. As we're getting into the 4pm hour and being worried I decide I need to call and find out what is taking so long and if there were any complications. So as of 4pm he had not even been prepped for surgery. He received his pre-op shot at 4:45pm, almost 5 hours after I was told he would be in surgery. SURELY there would be a great explanation as to why they were running so far behind -- "We took a long lunch because of a meeting" was the response I got from the receptionist. Thankfully living down the road I was able to come down and quickly pick him up before they took him in for his surgery. The receptionist was very rude about the situation and sarcastically asked if i would like to reschedule the surgery. They really did not seem to care that he had not had any food or water for almost 19 hours. It is completely unacceptable to be 5 hours behind on a surgery because you "took a long lunch" and I will now be taking him to the vet on Ashby as we've gone there before and never had a situation like this come up. read more

Dr. Bell is great, we've been bringing our family pets to him for years. He is always honest with you in regards to your pets health, and I've never felt that my pets were doing any unnecessary treatments. Only reason I docked a star was because you can't pay over the phone. It's a bit inconvenient having to go down to the hospital to pay the bill, but hopefully that can be resolved in the future read more

I have taken 2 dogs, 2 cats and a bunny here. Friendly staff, although I did get ignored once when they were busy. You do have to wait longer than I'd like sometimes, especially with restless animals(s) in tow. Prices are average as far as I can tell and Dr. Bell is very friendly and caring. Called in for an emergency 20 minutes before closing and the girl got us in as an appointment so we didn't have to pay the emergency fee. Had to put one of my dogs down due to cancer and he handled everything with sensitivity and professionalism. Will always take my animals here as long as I'm in the area. read more

I've had a cat spayed here and two dogs neutered here. The office staff is somewhat helpful, although when walking in they tend to be very busy, and some will ignore you until they have time. However, they are friendly on the phone, and the vets are very helpful and knowledgeable. Their prices are also better than some of the other places in town, and they see animals on weekends (even if it isn't an emergency) which is great! In particular, I can recommend Dr. Bell, who I've seen several times. read more

I started coming here when my family's vet was busy and my Boston terrier puppy had an emergency situation. I love that I can call and get appointment right when I need it and not told (like my regular vet) that there are no appointments and that I'd have to wait days or even weeks.... Dr. Bell is an excellent vet and very personable and caring. He also loves Bostons, so he is a great vet to come to if you have one. My Boston was a cryptorchid, and after surgery, had an allergic reaction to his sutures. They took excellent care of him and I even noticed that he had "VIP" on his file. Dr. Bell was the only vet who could treat my Boston's "mental" situation as he called it and now he is a very sweet and "normal" dog. The staff does seem to ignore you when they are busy and you're standing right at the desk in front of them.... but they are not that way on the phone. The vet tech's, assistants and other vets at Santa Fe are great. They also take care of the veterinary needs for the Merced Animal Shelter and I as we are foster parents for the Norder Collie Rescue, I can testify that they take as good care of rescue animals as they do of pets who already have forever homes. As I do not live in Merced county, it's a bit of drive down to Dr Bell's, thus the reason why I regularly see my family's vet and only go to Dr Bell if it's an emergency and/or if I can't get an appointment with our regular vet. read more

I live in the Bay Area and have tried many vets and have not found one that I have been happy with. My Dog has had a skin condition for 4 years and nobody could figure out what was wrong. I have a cousin that lives near Merced and decided to bring my dog to a vet there. I brought all the blood test to Dr. Bell plus the 1,300 test that my vet from the Bay Area wanted to do. He suggested we try her on Thyroid meds and my dogs coat hasn't looked this good in years. She didn't need the 1,300 test that was recommended by my other Vet. I found Dr. Bell to be honest and very caring. I will bring my dog back to him, it's worth the drive. read more

I just came back from having my rat examined for wheezing and a couple of other oddities. The receptionist was professional, polite and efficient over the phone and in person. The waiting area was clean, airy and pleasant. The paperwork was brief. I waiting about a half-hour before being seen by the vet, but there was an emergency that came in. The vet was compassionate, handled my rat well and was attentive to our needs. She also found some issues that I was not aware of, but were apparent. I received clear directions for treating my rat's issues, information on what I should expect in his recovery and instructions to follow if he gets worse. I was very satisfied with the office, staff, the vet and the charges seem to reflect the service me and my rat received. read more

I reccomend getting your dogs fixed here. I was able to get two of my male dogs neutered here and one of them shots. Prices were reasonable. I wasnt charged extra for them needing to stay over night. Everything went well and my boys seem happy as ever. One was even returned without a muzzle so I am guessing my boys liked the staff lol. Thank you! read more

Made an appointment for a Saturday to have our three dogs evaluated for dental cleanings. Not impressed with office staff at all and the waiting room was packed with dogs and cats (I'm sure typical for a Saturday). The forms they gave me to fill out did not ask any questions about our pets but rather wanted financial information. After looking at the forms, considering the disregard of front of house staff and general confusion in the waiting room, we decided to take our dogs elsewhere for dental services. read more

We love Santa Fe Pet Hospital! Every single time we call they are more than happy to help . LOVE SANTA FE HOSPITAL

My husband and I took our kitten Arlene here to be seen and the staff was very friendly and made us feel welcome. Our kitten was nervous and they held her and baby talked her and put her at ease. Dr Bell and his staff were excellent. This was our first visit but we will be back!! read more

My husband and I had a great experience on our first visit. Today we saw a doctor and the visit was not great. They did double book us to make sure that we saw a doctor today however, we waited about an hour. The doctor came into the room and he started organizing the sink items. The greeting was non-existing. Staff is very friendly and engaging. We were also surprised that he did not touch the dog except for the top of her coat. He asked if we wanted the quote for x-rays and that was the visit, $54 and we left. We will take our business to another veterinarian where we have experienced better customer service from the MD. read more

I was a little skeptical at first because of all of the reviews I saw on here. My pup goes to a vet in the bay area and they were charging $600 for a spay procedure. I heard about Santa Fe Hospital from a family member and how it was $135 for a dog of 11lbs. So I decided I would give them a try. The receptionist were very helpful in answering all of my questions (which I had a lot of and called multiple times). They were happy to help. They took really good care of my dachshund. They explained the post op after the procedure as well and made sure I understood. They called after the procedure and said she was awake and doing well. Wagging her tail and all! At first when we dropped her off they recommended she stay overnight but after the surgery they said to call later and she might be able to go home the same day, and she was. It has been about a week since she had her surgery and she is doing great! By day two she was back to normal. The stitches are healing fantastic as well. HIGHLY RECOMMEND coming here. read more

If I could give negative stars I would! Brought our dog in to be seen and Dr. Bell accused us of abusing her. Even though we insisted she wasn't abused he still insisted on doing x-rays to look for injuries ( which of course there werent any). We took our dog to another vet and she immediately diagnosed her with cancer. She said it was extremely obvious. Our sweet girl passed away 2 weeks later. When we called Dr. Bell to let him know, he didn't apologize and actually hung up on us! A correct diagnosis by Dr. Bell wouldn't have saved her life but it would have made her more comfortable. We will NEVER use Santa Fe again!! read more

I take both my dogs here. They've received great care and their prices are reasonable.

I wish I came here first! They are awesome here great with my dog and very friendly. They really care I definitely would recommend taking your pet here!! Thank you so much! read more

I have taken my cats to Santa Fe Pet Hospital for years and the entire staff is absolutely amazing. I wouldn't take them anywhere else in town. Hands down my number one recommendation fro Merced, CA. read more

Boarded my dog for 24 hours. He came home with kennel cough. And after reading prior reviews, there is no point in calling and complaining. Take your pets to University Animal Clinic read more