Really one of the best health care facilities I've experienced in my life. When you're sick you'll…read moreget a appointment within the week, not within the month. Doctors are friendly and knowledgeable. They call you when too much time has passed from your last visit. Office staff is generally pleasant and prompt. I put my trust in this organization for years and they did not disappoint.

Dr. Braveccio (sp) (The tall doc on the left of cover pic) is my doc. I've only come here for…read morephysicals once a year. I have Aetna and they accept my plan here. The 2 times I've been here I've had to wait 15 mins pass my appointment time. After physican assistant takes measure's my weight, height, and temperature. I waited another 15 minutes for the doc. Total time with doc was less than 5 minutes since my survey I wrote when I was with the PA had no issues. I don't have any chronic ailments yet so I consider my lucky so far. I probably do check in too much at restaurants. Too much waiting but it's only for once a year so far.

The most amazing doctor. Very knowledgeable and caring. His main concern is the patient and…read morenothing short. He will call you and explain all results.

Don't bother if you want quality care. I moved and needed a refill for my daily medication that I'm…read morerunning low on. My new PCP can't see me as a new patient until 5 months from now. Alps wouldn't refill it, regardless of the fact that there is a huge risk to my health if I don't take the meds. I suggested just getting some bloodwork done to confirm the right med dosage. They said no, you need to come here - knowing very well that I live 4 hrs away. Ridiculous. This isn't "healthcare" that they're practicing. They could care less about putting patients' health in jeopardy.

I've been a patient here for several years, and today was the last straw. I was given the…read morerunaround, asked to come back, waited over an hour to be told I couldn't get seen. If you like long waits and no results, then this is the place for you. If you like quality go someplace else. (I've waited so long I was able to post this yelp review before the doctor ever came back)

If there were a way to give a zero, i would. I was scheduled for a procedure at this facility. When…read moreI arrived, they demanded information from me that I considered private. I also asked for an accommodation under the HIPAA law - to communicate with me via an alternate method - and they refused to do so. When I refused to capitulate to their demands, they refused to do the procedure, and their refusal was not, in any way, based on any medical reason. It was also a violation of HIPAA for them to refuse to do the service because I asked for something that was my right under HIPAA law. Afterward, I contacted the CEO and the staff lied about what occurred. I have filed a complaint against them with Health and Human Services over their HIPAA violations and I notified my insurance company in case they submitted a bill for the cancelled procedure. I would tell you to stay away - the staff was rude, lied, and they do not respect a patient's privacy or dignity.

I had some plastic surgery done here one week ago it is connected to the same plastic surgeons…read moreoffice that is located next door I had to wait a couple minutes to get back there but it was the TV on and they took my payment right away and they were very nice from the moment I answered the door and then when I got to the back Laura and the rest of the nurses were very friendly I had a great female anaesthesiologist who took care of me and it was very painless I've had a lot of cosmetic surgery in my life and I always hate getting the needle for the Anistasia but this one she put some butter inside and I didn't feel the burning sensation and I appreciate that the one thing I will say was The best thing about being operated here was when I woke up at the anaesthesia it was very peaceful and it was not hard I wasn't yelled that or hit to wake up and it wasn't unpleasant whatsoever it was actually a very peaceful and graceful awakening after my procedure I was taken to recovery where I got to sit upright in the room and I was filled with pain medication so I didn't feel a thing even when I got home I was fine to walk out I had gotten a lot of surgery done on my face and nose so I was just wrapped from neck up as I was able to walk myself out just fine I took it over there and was picked up by my mother from what I saw everything was clean and they have the best socks ever when the nurses weren't looking I stole four pairs I took down 2 stars because they sent me a bill for $300 with no explanation I paid in full $3200 just for facility and anesthesia. They started my operation 45 minutes late and want to charge overtime no way. I'm Not paying it. I'll report them to BBB before I give them a cent. No hidden fees! Ended up getting another letter to days ago saying that they were sorry for not telling me what the explanation for the extra $300 bill was I was quoted 2150 at Dr. Caceres office the next I hear from the surgical center they call me two times and tell me that it's 3202 times I get there and the woman requests my credit card for $3200 She ran my credit card for $3200 I look at my bill and underneath it says $3500 as far as I'm concerned I am not paying it because I do not know it if the charge in fact was $3500 I should've been told that and it should've been written in stone all they could tell me was that I was being charge for rhinoplasty etc. but this facility did not perform my rhinoplasty I was paying for anesthesia and I was paying for The utility as far as I'm concerned there's no way they can say that I had to pay a late fee since they started 45 minutes later so there is no way in hell I am held responsible for this extra $300 that popped up out of the air I'm hoping that their lawyer will send me a bill because I will fight this in court Businesses do not charge you for service and then after you leave weeks later Decide that there's a pop-up feet of another additional $300 without any legitimate reason in fact if I don't get this adjusted I'm going to report them to the Better Business Bureau things like this I find to be very alarming I don't like it I think it's very unfair I think it's a scam And if they somehow made multiple mistakes and what they should've charged me that's their problem plus how did my fee go from 2150 to 3500 they did not perform the surgery all they did was put some legwarmers around me give me some socks and a robe they connected me to the IV and let me sit there they gave me some juice at the end I do not owe them 3500.00 for that

BEST DOCTOR EVER…read more I mean it when I say that, I drive from the city to go to her.

Unfortunately my original review from 2015 has to be updated due to an unfortunate event that I…read morecan't comment on yet for legal reasons. All I can say for now is that the staff has, in my opinion, probably broken several HIPAA Laws (I have to be careful how I write this). I am seeking Legal Action and I will update once more details come.

This is the worst medical practice around. When David Rasa and his group…read moreran it, they were excellent. Now they are a miserable and non caring medical practice. Don't make the mistake of choosing them as your primary care. My son died and they were callous and horrible with what they did and did not do. Dr. Rasa would be furious with what has happened here. A grieving family doesnot need more stress because of their inept handling.

My son received negligent care at the Hamburg Turnpike location by Dr. Arkadiy Shraytman. He had…read moreblood work taken in the office and then went same day for an ultrasound. He called a few times for results and was told the doctor would call him. Two and a half weeks later he finally received a call with results of a serious illness and given perfunctory instructions. He has since had to go to the emergency room for follow up care because of the doctor and practice's negligence. I would NOT recommend this practice. They are not concerned about the patient or at least the doctor he saw was not. I called and complained but it was not satisfactorily addressed or taken seriously. Find another doctor and practice.

Made my appointment for 11:30, was seeing the doctor by then. She knew my diagnosis immediately…read more Gave me a prescription and advice on skin care. Very positive experience.

I have been going for many years every 6 moths for gel injections on my knees but recently I had to…read morebook 2 days in row for 3 weeks because the office will not allow the shots to be given to both knees on the same day. Medicare and my supplement plan F said they would pay for injections on the same day but the office policy will not allow it. This does not leave a good feeling about caring for patient

Dr. Matarese is rude. He needs to learn how to communicate with patients in a professional manner,…read moreand not throw side insults thinking we don't pick up on it

Wow I've been searching for a gynecologist since my last one retired In the past I've felt as…read morethough it was a have to Dr appt never quite comfortable going I found Dr Behnam on yelp and she had great reviews so I thought I'd try her I'm so glad I did Making an appointment was easy and check in was a breeze Her patients in the waiting room many with babies as she is a obyn had nothing but praise for the doctor My visit was extremely thorough Dr Behnam took all my vitals and spent time reading my chart She was amazing and had a delightful personality I highly recommend her

She is probably the BEST doctor I have ever had in my life…read more I am experiencing some medical issues and my doctor recommended her. Once I called the office and told them what was happening with me they got me in within 24 hours, keep in mind this is a doctor who didn't even know me but stayed late for me. She was patient, kind and explained every possible illness it could be and she put me at ease about it all. The gentleman at the front desk was wonderful as well. He went out of his way to make me feel welcome.