No issues at Bernie's Pharmacy they are the only game in town that has their own Lab to do compounding. It's not a Wallgreens model that sells Automotive Oils, Light Bulbs, Cleaning Supplies, Candy out the Ying Yang, Potato Chips, Milk, Perfume, and Birthday Cards. This is a true Pharmacy with the only Offsite Lab that makes custom formularies. They text you when your prescription is ready after you sign up for it after your first fill! I like that! To Your Health! PRO TIP: Oh yeah, don't submit a prescription late on a Friday afternoon IF it's a formulary compound. The Lab is only open during the week and you won't get it till Monday or Tuesday. read more

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Great compounding Knowledgeable pharmacist location. Abcdefghijklmnopqrstuvwxyz read more

*Warning for people with emergency medical conditions* I asked for an emergency same-day refill for my cat's asthma attack medication (steroid and inhaler), and the person who answered the phone was extremely uncaring and said it could not be done. My cat suffocated to death while we waited for his medications. If you're going to hold and fill prescriptions for emergency conditions, like asthma, you need to be willing to do same-day emergency refills. I took him to the emergency vet when Bernie's Pharmacy said they couldn't refill his medication same day, but he still suffocated to death due to the stress of the vet and not having his medications available in an emergency. The ones I had were expired and the refill would have been easy. I would call this establishment and verify what their emergency refill policy is PRIOR to allowing them to handle my prescritions if I had an emergent condition. read more

We'll never go anywhere else. there's just no comparison! wonderful, helpful people. Information I never received from Walgreens. We'll never go back. read more

I'll update this to an A-OK since there aren't many options for compound to oil medication. I have to get a pain med in salmon oil for cat and this is the place I get it from. One thing that annoyed me last year was the fact that the medication cost increased. One option that is a cost saver is if I get two refills. The cost goes down significantly. Only downside is whether the medication expiration date is within two months or not. Knock on wood the last couple of times it was about 5 months, which is more than enough time to get through two refills. This pharmacy is located on the second floor of a medical building. The elevator is a bit old, but the stairs are close by so bypassing it is easy. Will come again for meds for cat. read more

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Excellent service, excellent people. We been utilizing Bernie's Rx for years and we keep seeing better improvements, especially during Covid. read more

Went to get my covid vaccine today and the woman checking me in was extremely dismissive and rude. I was nothing but kind to her but her rude comments could not go unnoticed. Her terrible attitude and poor customer service skills makes me not want to go back. The nurse who administered the shot was very kind but the receptionist should look for a new job that doesn't involve people. read more

Their Covid19 curbside pickup policy is a pain in the a$$ and they want about $14 to ship meds. Not worth the hassle. I can just walk in to Fred Meyers pharmacy r. Will most likely be switching pharmacies. Get with the times a find a location with a drive through. read more

My experience with, Bernies Pharmacy, has been nothing short of outstanding. To me the staff are accommodating, and professional. I've been more than pleased with my switch from the 24 hour -yet inflexible- to the locally owned, with genuine customer care pharmacy. read more

The woman at the vaccination desk was rude and dismissive. What should have been a happy occasion, was ruined by her Karen-ness. Not looking forward to my second dose. read more

I have NEVER had a bad visit with Bernie's. The staff were always accommodating to my needs. I never had to wait for a cashier. They filled my rabbit prescriptions too and were pretty reasonable and I never had to wait very long even though the prescriptions had to be compounded. It would have been unreasonable to expect Bernie's to have all the ingredients for my pets in stock also. They have compounded medications for me and I had a prescription for an item of a personal nature and they were very discreet when they cashed me out. There are two building next to each other and I did go to the wrong building the first time. It's hard trying to read the signs while driving. At the time, I didn't have a smart phone so wasn't able to find it as easily, BUT, I have no doubt if I had called them they would have given me exact instructions. I have always been able to talk to a pharmacist there when requested and never had to wait very long. I don't like their choice of music they play on the phone. I'd rather listen to the oldies, but, hey, that's minor! If anyone picks at that, then you're too picky! If you had a bad experience, I suggest you try the pharmacy again. Karan read more

They mailed the order after I told them to wait until there was money to cover it, The order got lost due to it being mailed to the wrong address and the order was delayed by 20 days. they did refund for that order and overdraft fee, but when I received the order there were some items on there that I already had a supply of and did not need. should have been billed through my insurance. They rebilled my account (without my permission) before I could get back to them about the mistake. Once again there is not enough money to cover it. Katherine (the owner) insisted that I had signed for it. Interesting that the signature she claims was used is not how I sign my name. The package showed up in my LOCKING mailbox. I didn't sign for it. They refused to refund me for the additional items, which I and also refused to go back and bill through my insurance which would have been 100% covered. I am hereby publicly declaring that BEERNIES PHARMACY DOES NOT HAVE PERMISSION TO CHARGE MY ACCOUNT AND MUST DELETE MY CREDIT CARD INFORMATION FROM THEIR SYSTEM. This situation has caused me a great deal of financial hardship and stress. read more

I have been going here for years and I always feel like they actually care about my health. They are a great group of people that are always willing to answer questions and help you understand what you are taking. read more

I've never been to a pharmacy that takes overnight to fill a prescription. The business hours are only from 9am-6pm M-F and 10-2 on Saturday and the location is hard to find the first time. So good luck getting your meds if you have a normal job. Your first day off work you can waste by trying to find this place and then drop off your scrip. Then take another day off to go back and pick it up. How are they still in business against carrs and Walgreens? read more

Never been but called after reading on their website that they are a compounding pharmacy. According to the internet, a compounding pharmacy is the one you want if you have allergies and will take the active ingredient to mix and put into a capsule there. I called and was told they did not do that along with a huge speech before I could ask how to get my doctor to write the prescriptions. All of my meds have my allergy and could have been money in their pocket. Now, I'm looking for a compounding pharmacy who ships. Isn't this false advertising? read more

I've used Bernie's for several years and they are the best customer service of any of the other 5 I have used in town. Their hours and location are a bit difficult but is well worth it to me. All of the staff are professional and willing to answer questions, look up insurance coverage, and work with me in consideration of generics vs name brand. I'm not sure about the review that complains about compound as they do for other businesses in town. And the review about overnight I think would have either been he arrived right before closing or the prescription was not a typical request. I've always been able to wait if it is in stock like any other pharmacy. read more

I am sorry but Bernie's Pharmacy sucks ass. I just stood with my items to purchase, being the only person in front of the register, while the staff helped everyone else in the pharmacy that arrived after I did in their pharmacy pick up windows, then the drop off window was open so I went there and when I asked if I could purchase the items the Asian girl in the window pointed at the still empty register telling me to go buy them there while she stood unmoving in her empty window? Go anywhere else but here if you want any kind of service at all. I wish I could rate them 1/10 of a star. read more

This pharmacy is notorious for running out of specialty medication. Customer service is nonexistent and shows no remorse when they screw up the medication and the orders time and time again. Our physician even told us of transplant patients not having their immunosuppressant medication because they forgot to order the compounds. Which resulted in the patient being admitted to the hospital. They have "forgotten" to order the compounds to make my 8.5 month old child's corn free medication, leaving him without the medication for nearly two weeks. This is a medication he takes twice a day. This was also after having him on a strict diet for 8 weeks, and without the medication his condition regressed, and his healed intestinal wall lining to be ruined. Not only have they forgot to order the compounds to make it, but consistently ruin the order when they do have it (quantity, quality, etc). They ruined the medication by leaving it at room temperature, causing it to be even warm to the touch from the window they stored it near. Once again making my child wait for his medication. I would never recommend this pharmacy. My advice if needing specialty medication made is to try Walgreens, Geneva Woods, or Lake Otis Pharmacy across the street. read more

Friendly staff that is extremely helpful, living in the bush we get our prescriptions by mail and generally overnight. The one time I've ever had a problem with a lost parcel they got a replacement on the way the same day. I trust Bernie's and chose it because my late sister swore by it throughout her struggle with diabetes that eventually took her from us they were awesome about notifiers when her prescriptions were ready, and worked with her & her doctors. Always fast friendly and knowledgeable. read more