1pm: AWFUL!!! They had my prescriptions (2) since Thursday. I'm down to my last pill today (Monday…read moreafternoon). Still not filled. They're out of one. Waiting in lobby. My ride is waiting. NO COMMUNICATION!!!! 3pm: Guy at front desk said prescription should be filled anywhere in town. He said he'd put it in Walgreens anywhere in town. Went to another location. They said they had no record of that second prescription that the first place couldn't fill.

Easiest 1-star of my life…read more I've spent 2-3 hours here over 4 visits annnnd...I still don't have my prescription. It all started with my prescription being sent to the *other* Walgreens on Northern Lights. That one no longer has a pharmacy. I naively assumed the script would be transferred to this location. I waited in line here for an hour to find out that was not the case. The line was probably an hour because Walgreens is shutting down pharmacies. So I called my doctor and had them re-send the script. I then came back 3 hours later and...they didn't know what I was talking about and told me to take a chair. It was getting late and I was starving so I left. I came back the next morning when they opened up the pharmacy and there was already an enormous line. My food order was done at Spenard Roadhouse and it looked like I still had another 20 minutes in line so I left so my food wouldn't get cold. I came back later in the day and waited 30 minutes in line and they told me they didn't have a phone number for me and would text me when it's available. FINALLY. Why did they not just do this from the start? (It's now 4 hours later and I still haven't gotten a text) So one more wait in line and I should finally have it. The parking lot here is filthy. Filled with debris and detritus that could damage your tires or footwear. I saw someone doing intravenous injections near the door on one of my visits to wait in line. Rough spot.

Wow, well...fool me once, shame on you…read more Fool me twice, shame on me. I came here to write about a bad FedEx experience and realized...I have already written that exact same thing...and forgot about it. DO NOT SEND YOUR FEDEX PACKAGES HERE. The packages aren't being scanned when they arrive here, and so they look like they are on a truck for days. They will say "unavailable for pickup"...forever. And they are actually available for pickup. Here's my boring shipping story: Thursday morning at 5am the FedEx tracking said "on vehicle for delivery" and "should arrive before 9am". Then it updated to say, should arrive before end of day Thursday. Then it updated to say, should arrive by end of Friday (today). But, there was no new timestamp since the 5am vehicle scan... Since there was no time stamp on this package since 5am...I guessed that there probably is a scan that happens when the driver transfers the package to a FedEx/Walgreens for customer pickup...and maybe it didn't happen. I went to Walgreens, even though FedEx said "not available for pickup", and told them it was probably there, and the dimensions. They searched for it a little, and then tried to turn me away. I pointed to a box that could be it and was like "what about that?" and they were like "no, those are shipments for Walgreens, like our supplies and stuff" I pressed them further and they checked it, and it was mine. I signed for it on their scanner and a few seconds later got a push notification from FedEx "your item is now available for pickup!" These employees need more training and organization and/or FedEx needs to make sure these get scanned when they hand them over to Walgreens!

I came down here to pick up some groceries at the end of the work day before heading back to the…read morehouse. I wanted to avoid the crowds at the nearby Carrs across the street or go to the chaotic mess that is the midtown Walmart. This Walgreens location is located on the corner of Northern Lights Blvd. and Minnesota Dr. across from the Aurora Village Carrs and adjacent to Starbucks. One of the busiest intersections during rush hour, I had no desire to go to the supermarket and just wanted to be in a less crowded place. Granted, the supermarkets are cheaper for food items than Walgreens and they have larger selections, but I just wanted to do a quick in and out and not worry about parking. That was a mistake. The evening when I came in, most of the shelves were unbelievably barren or poorly stocked. I was hoping to get a few snack and drink items for the office and not have to spend additional money eating out on lunch break every day. That wasn't the case here. I was looking for 4 or 6 pack bottled water or ice tea to place in a fridge with limited space at work. Unfortunately, the Walgreens around town don't have bottle packs that size or on the times I was there, just 24/28 packs of bottled water. Ice tea bottles would have to be purchased separately. Looking at the shelves more closely, there were many empty areas in one aisle alone. It'd be a stretch to think that this store could sell out items consistently if Carrs across the way has a wider variety and discounts every single day. There are items that are better deals when they are on sale, but unavailability is a major issue. This was not a one-time thing. I have noticed that in the past several weeks every time I came in to get something. Another major problem here is their pharmacy. It was temporarily closed due to staffing and people who have prescriptions here would have to notify their doctor's office to arrange a pick up at a different location. I'm sure a lot of customers were not happy about that. The employees are friendly and helpful but their hands are tied as to the problems this store is having. This would have been a convenient spot to avoid Carrs if low inventory and being short-handed weren't a common occurrence here.

No issues at Bernie's Pharmacy they are the only game in town that has their own Lab to do…read morecompounding. It's not a Wallgreens model that sells Automotive Oils, Light Bulbs, Cleaning Supplies, Candy out the Ying Yang, Potato Chips, Milk, Perfume, and Birthday Cards. This is a true Pharmacy with the only Offsite Lab that makes custom formularies. They text you when your prescription is ready after you sign up for it after your first fill! I like that! To Your Health! PRO TIP: Oh yeah, don't submit a prescription late on a Friday afternoon IF it's a formulary compound. The Lab is only open during the week and you won't get it till Monday or Tuesday.

Great compounding Knowledgeable pharmacist…read more location. Abcdefghijklmnopqrstuvwxyz

The BEST pharmacy in town... their knowledge & convenience is amazing…read more.. always fast, friendly & go above and beyond!!!

I have been coming here exclusively for 6 years. The staff is always friendly and accommodating, if…read morethey don't have it, they will call around and find it for me, and that's why I keep going back to Family Pharmacy.

I keep driving across town for this pharmacy and I'll probably keep it up so long as I live in…read moreAnchorage. I like the kiosk check in and now that I've used it a couple times I can see how this speeds up the process checking in and out. Every time I swing by the pharmacy they are so nice and helpful with my questions.

I love this CVS pharmacy. Almost a decade ago, I was diagnosed with a serious condition that…read morerequires time sensitive delivery of a very unusual medication. After struggling with failures at my local in-network Walmart and Walgreens for several years, I transferred my prescriptions to the Southside CVS inside Target. This was very inconvenient, but I was desperate to try something different. I spoke to the lovely pharmacist at the CVS and explained my concerns and he immediately explained what their workflow is, how i can avoid any issues and not to worry. I've been with this CVS for many years now and subsequently I have never had any problems of note. Any problems I did have were due to my insurance being assholes and denying an early refill, not because the pharmacy did anything wrong. They answer their phone, or if they are tied up, they actually call you back in a reasonable time. Love this place. Thank you for making sure I don't die!

As usual. My medication wasn't ready…read more They weren't going to fill it until I showed up and explained how I was going to pay. Answer. Cash. So I get to go home and come back tomorrow. Yipee? Sinus infection. One more night of misery. Thanks Walgreens.

Yesterday my doctors office transferred my script to this store. I called and verified twice they…read morehad the script and had enough to fill it. My doctor told me to do that since it's almost Christmas and they won't be back until the following Tuesday. I was told it would be ready by 3:00 pm, so we went at 4:30. We got there and they said it has to be reviewed by the pharmacist. I said you had the script for 6 hours and it still isn't done after i was told it would be ready by 3:00 pm. Then they said we so t have enough so we won't fill it at all. What! So your saying to a person who just had a complete hip replacement that you won't fill a script, but at first you said it has to be reviewed by the pharmacist. I got home and called and not once or twice but 6 times i called back to back to back and no one would even call another pharmacy to see if they had it in stock. They kept saying I'll transfer you yo that pharmacy. Well what's the number I'm calling if I'm not calling THAT SAID PHARMACY. The last time i called i was yet again told I'll give you the pharmacist voicemail and by LAW THEY ARE REQUIRED TO CALL YIU BACK IN A HALF AN HOUR. Nope, didn't happen. It's now 12:55 pm Christmas Eve and yet again I'm Told I should go to the store. I said I did yesterday and yet again today I'm getting the run around. I have been on hold waiting for someone to pick up for 13 minutes. I have NEVER had an issue with Walgreens filling a script before in my life. If I had the choice I would have told my doctors office to send it yo the one I use to go to in South Anchorage. At least my daughter said she would go and pick it up for me i have been in so much pain that I'm crying all day. I have records of how long I've waited on each call and the number amounts of times I called as well. I will be contacting the State of Alaska Business office Walgreens Corporate Office (probably won't get any where with them as well) and anyone else I can. No pharmacy is above the law no matter what. You are here to provide a service and with the amount of reviews just on this pharmacy Im wondering why this store hasn't been closed down. I wish Yelp allowed you to post with out leaving a star but they won't let you post a review with out it Signed, A HIP REPLACEMENT PATIENT IN PAIN!*** UODATE*** After 25 minutes the pharmacist finally picked up. Just surprised the system didn't Hang up in me. He put me on hold and said you get this filled at Fred Meyers I said yes until they finally told us they couldn't get any in. So my Doctors office sent it to you. Shirt version he tells me and i quote; I have a regular customer i have to fill his first so when I get to yours I won't have enough. I said so his will get filled before mine even though you had mine since yesterday you will fill his he said YUP. I asked can I get something "NOPE CANG HELP YOU!" I said i just had a hip replacement he cuts me off and says NOPE CANT HELP YOU. I asked can you check with the one in 88th he goes yet again NOPE. I asked why he says it's electronic and we can't do that. I'm balling on the phone and i asked i said Sir I just had a hip replacement and I'm in pain he says NOPE CANT HELP YOU! At that point i yelled at him and said FU! And i Hung up. So it's Christmas Eve and i have nothing for my pain nothing. This is why I called and verified they had the script and they had enough. And like I said above I was told they did. But no Now they have to fill his first before mine since he's a regular and they won't have enough if they do that. I'm attaching copies of the call logs up to the last phone call @walgreenspharmacy