BEWARE: Cold Insensitive Staff and Manager…read more It's about their toxic culture and attitude rather than the grace period excuse they are holding on to. Unable to see a child in pain and experts in bad behavior towards parents scheduled an appointment for 11:30 AM. It was entered in their system as 11:15, and I -- the parent who booked it -- never received a confirmation. We arrived three minutes past the grace period for a time we hadn't agreed to, and our sick toddler was refused care. My child was in visible pain with a worsening infection and was never assessed or even looked at. No other physician was offered, no referral, no urgent-care suggestion. The front desk and office manager spent the time arguing with us about the clock rather than showing any concern for the sick child in front of them. This wasn't a one-off. Getting a timely sick visit with the MD has consistently been difficult, despite the practice advertising same-day sick visits. Zero compassion. If you need a pediatrician who will actually see your child when they're sick, look elsewhere. We've moved our care.

I have been going there since I was less than a year old. I recently started a new job and am…read moreunable to take off of work to be seen, therefore I went to the after hours which went great the first time. However, I scheduled another after hours appointment for the same illness that keeps coming back and 10 minutes before my appointment starts they call to cancel my appointment saying I cannot be seen and will need to reschedule for an in hours appointment. They were unable to accommodate me even though I was feeling awful. I had even paid the $55 after hour fee already, which was a hassle to get a refund for. I think it's unacceptable to be treating patients this way who have been seen by the same office for years. This was also after many hours of back and forth conversation on the portal app, which got me no sense of help/relief.

Can't say enough good things about this place! We absolutely adore Dr. Oey - she's amazing with our…read moredaughter.

Amazing care. Emily (the medical assistant) was incredibly sweet and professional. I have an 11…read moreyear old, 9 year old, and newborn that are all patients here and have been their entire lives. Not. One. Bad. Experience. Strongly recommend.

Love Dr. Spencer she sees both my boys and is super thorough. They also keep toys in office to help…read moredistract them.

Still recommend this pediatric office after all these years for their quality in care, and the…read moreability to be seen by her main pediatrician for any and all sick visits. Front desk and the nurses are very helpful. They have handled themselves well during the last few years and we've always felt like we were in good hands. The only con is the small parking spaces and the limited parking, but that is not reflective of the actual services rendered. If you're within network, I definitely recommend!

I've been taking my daughter here for years now. She's grown up with Glow Worm and I think the…read moredoctors and nursing staff are excellent. However, the posted hours online are inaccurate and if you call to talk to someone, you WILL be left waiting and once you finally get a person on the line, they will be rude. I got off the phone with them earlier about changing an upcoming appointment due to a prior obligation I didn't know about and the girl up the phone was unbelievably rude to me and hung on the phone after my appointment had been cancelled and I confirmed I didn't want to reschedule right now. I tried to inform her we were going to look for a new pediatrician because this kind of attitude and the situation with the hours being wrong is very inconvenient (they don't open until 2:30 on Wednesdays now apparently) to working parents. I realize this is their job, to sit in a cushy office all day answering phones or watching parents fill out paperwork, but the attitude has throughly spoiled me for ever recommending them. Get new girls at the front desk. It's unfortunate the quality of care is decent, but the office staff obliterated whatever good will I had for Glow Worm. I'll only be in contact with them again to move her medical records to a different office.

We are so sad to be relocating and saying goodbye to Glowworm! This office has been so incredibly…read morekind and thorough for my daughter! They are always willing to go the extra mile and have been her doctor since she was one years old and moved to the area.... The Nurses and the doctor are warm and professional. Always willing to assist! This picture pretty much sums it up!

We LOVE Modern Pediatrics. The monthly fee is 100% worth it just for the peace of mind. Being able…read moreto text a pediatric team anytime, even on weekends, and get a real response is amazing. You can send pictures, describe symptoms, and they'll tell you if it's something to watch, or if they need to come out. We've seen several providers and have had great experiences across the board, but we mainly see Rhiannon (nurse practitioner) and absolutely love her. She's thorough, reassuring, and just so easy to talk to Honestly, not having to drag a sick child into a waiting room full of other sick kids is everything. It makes stressful situations so much easier. It's great for well visits, but where it really shines is sick care and that constant access. Could not recommend more.

We have been using Modern Pediatrics for years first in Austin and then in Dallas for our 3 kids…read more They are very responsive, and they actually get to know their patients. Avoiding the doctor's office is also great. When your kid is sick, getting them treated in your home is so nice.

BEWARE!! DONT GO!! SAVE YOUR CHILD AND GO SOMEWHERE ELSE! Dr. Brown has got to be the worst…read moredoctor I have ever had to deal with. Unfortunately we have used her for all our kids as they grew up. She is SUPER RUDE, she will scold you if you don't do what she wants you to do, she will WAY OVERSUBSCRIBE medications for your little ones. She will flat out tell you your a bad parent and even go as far as call CPS on you if you don't follow her instructions. She won't give you any help if you don't have insurance. She has proven over and over that all she cares about is her ego and her money. Go somewhere else.

When we originally chose Dr. Brown, we did so simply because we had to have a pediatrician before…read moreleaving the hospital. We also chose her because she wasn't far from my OBGYN where I can schedule appointments close together. We live in Bastrop, a good 55 min away on a good traffic day so we had intentions on looking for a pediatrician closer to home so that if we needed to go quickly we could. By our second appointment we were sold on Dr. Brown. They're staff is friendly and they always do everything they can to help. More recently our daughter has been experiencing reflux after waking up from a nap. Dr. Brown prescribe her an anti reflux scrip but we had minor insurance issues so she gave us a 5 days sample until we could get the insurance corrected. After her first dose she no longer spit up or after waking. Today she prescribed a full scrip and after we went to fill it out insurance DOES NOT PAY FOR IT. Why is it so expensive for the tiniest doses of medicine? Anyway. The pharmacy did not call to inform the doctor...surprise surprise. Is anyone surprised by this? So, at the last minute after waking up from a nap o called Dr. Browns office and April was oh so very helpful with providing ways to get scrips for a reasonable price as I really didn't want to have to try another medicine on our 1 month baby when this one worked. After trying those options and fighting with my pharmacy the suggestions were a no go. Not due to the type of suggestions but due to insurance hiccups, small print and the secondary pharmacy not being able to provide that scrip till Monday. Nevertheless, I called the doctor's office back after hours and Dr. Brown called right away. She did not hesitate to offer more samples until we can find a somular scrip our insurance will cover. Being new parents for the first time, I cannot tell you how important it is to be able to get a doctor who is as open, honest and helpful as Dr. Brown and her staff is, they even assisted us with the car seat today when I had concerns about the head brace thingy to keep her head from bobbing around. Just awesome, non judgemental help. Thanks Dr. Brown and staff.

Impossible to get a timely appointment. If you are sick or have a serious medical need, do not…read morecall this group...they rarely answer the phone anyway. Most of their good doctors left, so they really don't know what the hell they are doing....save your time and money and find another provider.

Dr Supkay, her nurse, and the staff at Brushy Creek Family Physician are top notch…read more Dr. Supkay is a professional & compassionate doctor. She is thorough and proactive with her healthcare approach. She also stays current on the healthcare industry to ensure you get the best care and most current protocols based on ethnicity where relevant. This sets her FAR apart from other physicians in the area. I would drive a million miles to see Dr. Supkay. Setting up appts, request of refills, insurance is all an ease due to the excellent attentional to detail & communication. They also have an amazing patient portal which makes communication with Dr Supkay & her nurse very easy. You can also make refill requests & get lab results from the portal. I absolutely LOVE that Dr Supkay does NOT keep your lab results hostage. As soon as CPL completes them, Dr Supkay allows us to see them. And she follows up to discuss of course. The convenience of CPL being located on site makes any follow up labs easy breezy. Highly recommend Dr Supkay as part of your medical care team!!! Thank you Dr Supkay & staff for the continued compassionate care!

I don't usually leave reviews. when i do, it's usually because something is so bad--I need to warn…read moreothers. But in this case I feel compelled to leave a glowing review. I cannot recommend Dr. Van highly enough. I've never felt more comfortable with medical care/advice for my two children than i did with her. High EQ, super high IQ + data driven, and just cares about the wellbeing of the kids she sees. Not going to lie, our first appointment was borderline intimidating -- Dr. Van can sometimes speak fast, and drops a lot of knowledge on you in a very short period of time. But, she is extremely thorough and her standard of care is top notch -- exactly what your children deserve to help them thrive! I now have an even greater appreciation for this as we moved and had to switch providers multiple times. Sadly, I have yet to find someone that I feel is a thorough and knowledgeable as Dr. Van. I see some negative reviews about the office. But frankly, I never really had any issues on that front. and even if I did, I'd still recommend you run to Bee Well.

Our pediatrician recently retired and she recommended we go to Dr. Van at Bee Well for future…read morepediatric needs. Wow, I am simply stunned at the wonderfulness that is Dr. Van. My kids are smitten with her-she has that "I-am-doing-what-I-was-born-to-do-and-I-love-it" quality/ "kid-whisperer" thing that is so rare to find in such a remarkably knowledgeable doctor. She is patient, genuine, thorough, kind, and her dedication to providing the best care for both kids and their worried parents is incomparable. (Another plus for us "worried parents" is that she utilizes their healthcare portal to provide resources and detailed information that was shared/promised during the visit-this will be so helpful if specialists are needed in the future). We love Dr. Van!!!! 10 stars!!!!

We've been going to Whitestone Pediatrics for years, and they've always been so accommodating and…read morekind with our kids. The staff is patient, gentle, and never pushy. I really appreciate how respectful they are when it comes to discussing vaccinations, they inform and ask, never pressure. Highly recommend them and sister property.

I delivered my baby one month early, so I hadn't interviewed pediatricians yet The hospital will…read morenot discharge you until after you have selected a pediatrician as you need to visit one day after discharge. Dr. Holmes came highly recommended by Kristie W. at AAOBGYN and the pediatrician at St. David's North Austin Hospital. Their front desk, Dahlia, was very helpful in answering my questions, and flexible while I was in the hospital. We weren't sure if we were getting discharged after five or six nights, and Dahlia said it would be alright for me to call her at 8 am if we hadn't been discharged yet to reschedule the appointment for the next day. All of their pediatricians are open to delaying vaccines. I delayed the hepatitis B vaccine at the hospital as my baby was battling jaundice as a preemie. I trust Raquel, the nurse practioner who hails from Southside Chicago. She is very knowledgeable and was able to answer all of my questions on vaccines. She explained that the Pediatric RSV antibodies shot is not technically a vaccine per se, even though it's called a vaccine. She showed me the list of ingredients for the RSV antibodies shot which does not contain any preservatives or aluminum so that I felt comfortable giving him the shot one day after discharge. So far we really like Dr. Holmes. He's knowledgeable, kind, and gentle with our baby. He gives great advice to first time parents and isn't rigid on rules and feeding times as long as our baby is gaining weight. Our lactation consultant was giving us rigid rules and stressing us out, where as Raquel and Dr. Holmes put our minds at ease and said to keep doing what we're doing since our baby is gaining weight.

Dr. Collmann has excellent bedside manner and put my scared little guy at ease. Everyone was very…read morenice and attentive, and they had a cute little waiting room with toys and books for kids. I waited a minute or two to go back. Great experience!

The doctors are fine, but like many others the front office staff is rude. The wait times will…read moreaverage 45 minutes after the scheduled appointment. However patients arriving 7 minutes late are turned away with zero consideration and are forced to reschedule. We are done here