Stopped in as my network adapter broke and I needed a new one fast. Owner was amazing and gave me a…read morespare one he had for free and walked me through the setup. Will be coming back if I ever need help with my computer!

This guy refused to even look at my computer. I took it elsewhere and it was an easy fix. I will…read morenever even go this place on Main Street again. Nobody should.

Great company. They have been in tv and antenna installation business since tv was invented…read more Make them your first choice! They probably still have some 6GH8 tubes in the back room.

What an amazing experience! Found the number in the local Shoppers Guide and called. He was inside…read morethe door within 45 minutes. Had a cable box and a Smart TV and installed them myself. They never played nice together. Shilling came and made everything work!

I spilled coffee on my laptop key board, brought it in to the guys expecting that it was fried…read morecouldn't be repaired. Received a call within a day as they had it up and running added all the upgrades. Reasonable cost. I would highly recommend them for all you computer needs.

I am an old woman who has lots of issues with computers and IT. Unfortunately, PC Guyz had little…read morepatience with me. I was willing to pay and I know that the things I don't know about computer tech must be hillarious to some folks but I am in this world and need help. He was patient for the first few times. Then the door was locked on me.

I needed a new battery in 4 year old iPhone, and Apple online suggested a few independent shops,…read moreincluding BCS. The Keene store had the battery and scheduled service the same day. For some reason the phone wouldn't work with the new battery; "we're trying to figure it out with Apple." A BCS technician was on the phone a few more minutes, and to my pleasant surprise convinced Apple that this was a product problem not a customer problem - Apple agreed to replace the phone. By noon the next day BCS had received a replacement phone from Apple, and loaded my apps and info onto it. Thank you several Nashua employees for advocating on my behalf.

Since 2013, Brown Computer Solutions has been my go-to for Apple products and repair. I was always…read moretreated well here, and more importantly, my computer problems were solved. There have been great employees at BCS and not-so-great ones, but I've always found service and pricing to be fair. Since Vermont does not have an Apple store or a Genius Bar, this is as close as we get! I was shocked to see negative reviews here, it really suggests a need for customer service training. Kindness and helpfulness go a long way to retaining customers. Patrick Brown himself is a very helpful guy, courteous, patient, and a straight-talker. I have bought my last 5 computers from him. On an unrelated note, I updated to Sequoia and the Find tool no longer finds anything. Zip, zilch, nada. This is CRAZY. Also I get a Bookmarks Syncing error message every 10 minutes with a long page of code that means nothing to me. Every day now since Sequoia -- 20 times a day -- It's awful. Wish Apple would admit Sequoia is a dog.

Quick service & Jeremy knew just what I had done wrong & fixed it immediately!…read more Thank you, Jeremy!!! Julie Pelletier

The two young men on West Housatonic St are the BEST! They always go above and beyond to help you…read morewith all your phone needs.Even being out of state they have helped me with paying my bill, they will do whatever it takes to make sure you are completely satisfied.I highly recommend them for all your electronic devices.Great Job !

Good computer service is hard to find. I usually get support from the home office of my company in…read moreN Y City but sometimes they are just stumped. I found this little computer shop in my home town that was amazing. Its a one person operation and the guy is actually certified! Instead of dropping off my computer and waiting for a few days to find out what was wrong, the guy booted it up right then and there. He asked me questions about what was going on, how long, etc. Saw the problem in 5 minutes and told me it would be ready the next day. Not only fixed the problem, but my computer now runs twice as fast! Highly recommend.

Howard came over to my air bnb and fixed my Wi-Fi problem. He was very professional and reasonable…read more Highly recommendable!

If I could give zero stars, I definitely would. The people here are extremely unprofessional and…read moreignorant. They are not aware of the services they provide and how to properly execute them. I came in for IdentoGO fingerprinting and they ruined my prints and got them rejected and then refused to support my re-prints and my potential follow-up appointment. But they sure as heck took my money. Extremely disappointed.

Wonderful copies, friendly accommodating service by phone and in person. So much better tharead more

After talking to my partner about wedding invitations we decided to stop in at CopyCat to look at…read morewhat options they had available. When I walked into the store I asked one of the employees for what items they had and he seemed a bit confused. His co-worker pointed me towards the books they have for invitation templates and I spend some time looking through the items. While looking at what they had for invitations I quickly realized that the prices were high and that I could probably get better options online for cheaper. Since that was the case I ask the employee if I could bring in my own stock and have them printed on it. This was an option and he politely gave me the business card to call about further questions. In the end I didn't print anything but was able to ask them a few different questions. The staff seems nice enough but it would have been more pleasant if I had received a little bit more support around questions. Even though that was the case, I know that what I was asking of them probably isn't typical day-to-day questions so I appreciate the time they took to support me.