Bought a used truck here in February. Everything was in great working order when I bought the…read morevehicle, minus a bad ABS sensor. They gave me the option of waiting to take delivery when it was fixed, or drive it in the meantime. I took the truck with me til the part arrived. Upon returning to get the sensor replaced, the mechanics did a full review of the truck and found a leaking hose, which they replaced. A few weeks later, the truck threw an evap code. I called and let them know, they had me bring it in and fixed the problem free of charge, and also installed the nerf bars I had bought and planned to install myself. With the age of the vehicle ('06), the sale was technically an as-is purchase. The fact that they made those initial repairs without charging me anything, AND added those bars without so much as a labor fee, really tells me they are willing to go above and beyond. Would gladly buy another vehicle here if I hadn't moved out of state last month.

Looked at a vehicle listed as one owner non smoker literally smelled like an ash tray ashes on the…read moredash, floor, etc took it on a drive and my passenger was looking for maintenance records, window sticker, service manual, stuff you want to see with a one owner used car, the owners newports were in the center console Looked at another vehicle, Was told it needed fuel pump but ran and drove, made no sense, took it on a drive, transmission was not shifting unless you lift your foot when i got back it was stuck in third and i was told i was being too hard on it and that was the fuel pump and why the car was at a reduced price. I just got back in my aunts car and drove off.

Holy Smokes, these guys are great! Really. They come highly recommended and deservedly so. A good…read morefriend put me on to them when I had a long scratch on the passenger side of my car. Gerry took a look at it, pronounced it not a big deal and said he could easily fix it. I made an appointment and showed up first thing in the morning. When Ed (Gerry's brother) arrived, he examined it and told me he could fix it in five minutes. I think it took him three. And he did a beautiful job - scratch disappeared, looks like new again. The price? Well, I think it comes out to a lunch for Ed. Now, ours was really a minor job, but the professionalism of Gerry and Ed was so evident. They know their stuff and they are friendly and efficient in their work. If we needed serious body repair we would come here, and we would recommend them over anyone else we know of in this area. It's fun to write about good folks doing good work - thanks, fellas.

I shopped around to a few places before I stumbled upon this one, and how lucky I did! Gerry was…read morevery patient with me when he looked over my car and explained my options. He really worked with me to fit the repair into my budget and I could NOT be more pleased with the results! Not only did they do a beautiful job painting my car, fixing a fender and cutting out and replacing a piece of my rear fender that was rusting, but they also fixed my headlights that had become foggy over time. I didn't even ask for that! They just cared enough to make the repair so I'd be safer out on the road. I'm VERY pleased with their work and DEFINITELY recommend them. Thanks, Gerry!

Typical "used car sales". Bare minimum of Info, and they…read moredon't pay attention to email content and just make you call them. What else don't they pay attention to? Scary to get behind the wheel of something in the hands of such inattentive people.

I recently bought a used car at Ross Motorcars. I had a wonderful experience with the very kind and…read morehonest owner. I would highly recommend anyone in the market for a used car to take a look here. When I took the car for a test drive, I found the brakes to be worn, the owner replaced them and did a complete brake job at no extra cost and in a very timely manner. I got a used car with under 100k miles for a very reasonable price. Buying a car is often a very stressful experience and I can honestly say this was the easiest, quickest and most positive experience I've ever had buying a car. I would recommend Ross to anyone looking to buy a used car. -Shawn

I recently purchased a vehicle at Blasius North and I had the best experience! My salesman Wayne…read morewas amazing. Very helpful and genuine. He made the experience great. He showed us the vehicle I wanted and let me test drive it. When I went to pick up my car, Wayne met me outside and my car had a bow on it. He made the moment very special. Jeff was also great! He made the paperwork very simple and straight forward. Highly recommend this place!

Attention Ct. DMV Dealers Division…read more Torrington residents: You can do better. Don't fall for the $997.00 fee they charge for DOC fee. Refuse the added $399.00 b.s. by an added safety light on each vehicle. Check it out, I found no posted information on the windows of the cars in the lot. I assumed it was Federal law to post warranty and information on the windows. Something isn't right here. I personally don't believe all the 100% 5 star reviews on their website. Google them. Do your research. You can do better.

Great place to have your vehicle serviced. The people are great to work with and do just about any…read morerepairs required. Never had a problem with them fixing my vehicles. They don't tell you to fix something that doesn't need fixing like most other places do

No matter what you need done to your vehicle, or the type you drive, D&M is the place to bring it…read more These guys go out of their way to make sure their clients are happy. Their prices are reasonable and they are all so kind! True story: My husband and I were heading home from a funeral last December. It was pouring, and out of no where we got a flat tire. We pulled into D&M to get off the road. The shop was closed, as it was a weekend, so we tried to change the tire ourselves. Mike happened to be in the shop and saw us outside. He told us to bring the car around back.He took the car inside and changed the tire out for us. He certainly did not have to do that. While we were already loyal customers, Mike certainly confirmed that fact for us that day. We are forever grateful!

Northwest Hills went above and beyond the call of duty to make us happy with our Chevy Spark…read morepurchase. We ran into a few issues with the purchase initially, however, the management at Northwest wasted no time in following up with us to resolve all of our concerns. They were prompt, friendly, helpful, and responsive, something that is hard to find in a dealership. I would highly recommend this outstanding dealership, they will certainly be at the top of our list for our next purchase. I have no doubt that anybody who had a negative experience here, did not allow the Northwest team an opportunity to resolve their concerns.

Went with my son in law to look at a vehicle and drove over an hour to get there. We look at the…read morevehicle and he was ready to purchase it. As he was going over the financing with his salesperson he was informed him that the purchase wouldn't be completed as the dealership was closing in 20 Minutes. I all my experiences and interactions with numerous dealerships over the years I never had this happen before. That the staff was more interested in leaving than making a sale. One of the staff actually left before we did before we did. Possibly if you go earlier in the day they will treat you better and try harder to make the sale.

I recently purchased a new Civic Hybrid Sport Touring Hatchback from Sullivan Honda. While…read morecloser-to-me Honda dealers advertised MSRP + additional dealer charges (despite end-of-year pricing proximity), Sullivan Honda advertised discounted pricing while having superior inventory choice. In-person negotiation and sale were pleasantly personable without the typical pressure and B.S.. Salesman Jessie Santiago tolerated my fussiness and ensured my satisfaction during and following the sale. My one visit to their service department was also a positive experience. I highly recommend Sullivan Honda.

I took a field trip to Sullivan because they had the car I wanted in the color I wanted…read more It's a fairly small dealership and it was quite busy when I walked in on a Saturday. I knew what I wanted and had done enough research and been to enough Honda dealers to move quickly assuming we could get to a reasonable price on the new car and on my trade. Mine was an unconventional deal in that I was mostly dealing with the sales manager rather than a regular salesperson because they were all busy. But honestly that worked better for me because I was already past that and just looking to complete the deal. After some haggling and negotiation we got to a reasonable deal and I walked out with my new car. So I got the car I wanted at a reasonable price. I like the car so overall I would consider myself a reasonably happy customer. The reviews on Sullivan Honda seem to be generally favorable so I guess I'm not the only one. So I guess it f you need a Honda you could do a lot worse than Sullivan!

They have won best Subaru dealership 4 years running. Huge service department, plenty of loaner…read morecars. The online Internet pricing and discount along with the trade in price quote online made it a no haggle process. They price their certified cars at what other Subaru dealerships in the area price their non-certified pre owned cars. They throw in a 6 month 4000 mile dealership warranty on top of that. We got a very good trade in on our 2011 Subaru Outback. Our salesman, Mike Persechino was friendly, not pushy, and helpful. The paperwork signing ran into some technological glitches but with about ten million mouse clicks and lots of signing we got through it. Still shorter than some places I've been even with the difficulties :-)

Center Subaru is now Gengras Subaru. We have bought a Subaru here and it is where we bring our car…read morefor service. Today was just an oil change and tire rotation. I prefer to make an appointment ahead of time rather than using the quick lube drop in. Liza has been our go to service advisor for years. She is a true professional and a nice as can be! The walk around video that the technician send to my phone explaining the safety inspection is a very nice touch. Gengras added a car wash so it is nice to get a clean car back. The waiting room and show room were just redone and are nice and clean. Great dealership. We are looking forward to buying a new car next spring from them.

On Saturday, August 3, my sister and I were driving from CT to western MA for a vacation. Mid-trip…read morethe dashboard warned us IN RED that one of our tires was in trouble. We pulled of the highway and asked our phone for tire stores in the area, Toce Bros popped up. We called and Karen assured us that Toce was one exit away and that the store would be open for another 1.5 hours. When we arrived, we placed the car (and ourselves) in Toce's capable hands. Stephan explained and showed us the nail in the side of the tire which was unpatchable. He said Toce could get a replacement by Tuesday. We all knew that wouldn't work. So while Stephan and Karen searched the garage for a used tire and found a good one to get us going, Janice called tire stores in the Pittsfield area, found one that could order the replacement and have it by Tuesday, and gave us the contact info. And we were on our way! We were so incredibly grateful to the three members of the Toce Team - Janice, Stephan and Karen - for taking care of us in both the business sense and emotionally.

We are thankful to Barnwell/Toce Brothers for their quick handling of our issue the other day. The…read morefolks at Ruwest-Sibley recommended Barnwell when we showed up urgently needing repair on our lawnmower tires. We took their advice nd are so glad we did! Ou tires were repaired quickly and professionally, and the charge was quite reasonable. We came away very pleased, even for just this small task. Thank you, guys!