ayush and avish helped me while i was doing amazon returns nicely treated by both of them.read more

The staff here are all friendly and helpful! They are truly good neighbors. When I enter the store…read moreit's like being transported by a Time Machine to an era when being friendly and helpful was really valued.

The staff here are very professional, competent, and courteous…read more I recommend anyone to come to this store fir their work. I have come here on several times for photos, live scan and other services.

I can't comment on any services other than their passport photos, but our family has been going…read morehere for over two decades, and they do a great job. They are fast, knowledgeable of what they are doing, and have pride in making sure that they get it done correctly and satisfactory according to US passport laws. (They also take photos that meet other countries' and agencies' requirements.) We recently went, and my son's collar was twisted, and she took a moment to make sure I had the opportunity to fix it. When my first kid was still under one, they helped us figure out a way to take his photo at home (dozens of photos on a white blanket), and then they were able to select the one that fit strict criteria, crop it and smooth out the background for us before printing. I would say one thing to be aware of is that they are not always open right when the posted hours claim. I would call first before heading over. The waiting area could be updated a bit, but it is fine.

Very quick to respond, very nice to interact with, very efficient service! Thank you!read more

I needed to get my fingerprints done for work, he also takes payments through phone if your job…read morewill be providing you with financial assistance on this. I contacted the owner and he was able to fit me in for an appt the next morning, it was a quick process overall and the owner is kind and friendly, I would recommend this business. Thank you!

Timely, clean, and wonderful service. After reading yelp reviews, I made a call to Bay Live Scan…read moreand made an appointment for the next day. I was in and out in 10 minutes. The woman working there is so friendly and provided wonderful customer-centered care. The office is upstairs (stairs are by the San Pablo entrance) and towards the back. It is shared with a couple other businesses. Make sure to bring the appropriate forms as directed by whatever agency is asking for your prints and a valid ID. They accept card (including Amex). My total cost came out to be $74.

I made an appointment. Not only did they not answer when I had trouble finding the place because it…read moreis hidden in a condo complex, but then no one was there when I got there for my appointment. I would give 0 stars if I could. I can't believe I made time from work to do this during their limited hours.

Services performed: Livescan and Notary…read more Quality: Judy was extremely polite, accommodating (she squeezed me in between appointments), and experienced. Whole process took approximately 15 minutes. Value: Livescans were paid for by hiring agency and notary service was extremely reasonable. Thank you Judy!

Judy was amazing! After having my fingerprints rejected at a UPS store, I reached out to her for a…read morethird try. The quality and service was night and day. She explained the whole process and had me verify all of my information. She was extremely thorough and knowledgeable, which put me at ease. The next day, I was informed that my prints had cleared for my new job. Her pricing was affordable and a great value considering all of her expertise. I cannot recommend her enough.

Rearranged my workday and arrived at 3pm on a Tuesday to get finger printed…read more It's closed. The closing time on Google on Tuesdays is 4pm and on Yelp I'm seeing it's 6pm. I hope that they can fix this soon so that people like me don't waste time trying to visit and rearranging their day to get this done.

It was easy to do but a bit hard to find. The lady I talked to was very nice and it was fast to doread more

Needing an FDLE approved live scan provider I was glad I came across this one doing a quick Google…read moresearch. They're listed as being the only FDLE live scan in Oakland, and being near downtown was convenient. I called and made an appointment for 12pm, arriving 15 minutes ahead of schedule and was out of there before noon. It was a quick and easy process. It costs roughly $131 - Fl state fee being $36 and the live scan fee being $96. The quality of service was nice - I can't remember the name of the guy who helped me but he texted me the receipt and provided me with the website for where I can check the status of the live scan. Easy and quick process.

Nice guy, easy and efficient service. I called and walked in five minutes later, in and out.read more

Very helpful staff. Kind. Friendly. Quick and easy place to get what you need done and you're out.read more

Everything went well. Joyce was absolutely knowledgeable and told me the step-by-step for what I…read moreneed to do when I claim my fbi/doj report. She's very kind and patient. I highly recommend her. I'd go back to her for any notaries/live scan etc. Her website is also very easy to use for appointment scheduling! Thank you Joyce

This place is amazing!! The owner Happy has helped my mother and I to retrieve many voice messages,…read morevideos, and music. His work is excellent and we have been pleased with all the results. Happy is very friendly and always goes above and beyond to help with your needs!! His costs are reasonable and I highly recommend his services to anyone!! This place definitely gets our five stars plus!!

Great business to get copies of photos or prints among other services. I needed small photos for a…read morelocket and Jessica was so helpful and patient. The quality of the photos were great. I will continue to bring my business here...I've also had copies of CDs/videos made, fast and perfect. Thank you!

Not the place to go. $4+ for a piece of paper to print …read more I was shocked cuz it's really a dollar. CS told me unless you have a printer at home then go get that. I said no, we have one at work for FREE! CS says "then go there." lol I just reiterated that $4+ for a piece of paper is ridiculous and I will pay for it. Then she says "go there and get the QR code for us to print it. Like huh?? I have to pay $4+ for a piece of paper and work to get it too??? Ridiculous. I check the reviews and understand why they have this low rating now. I say go elsewhere if you don't want to work for something you have to pay for. lol AND maybe somewhere with better customer service. Just my $4+ something cents.

So I figured I'd get this place. Another chance since I deal with multiple UPS stores they're still…read morecharging for tape for one strip of tape one dollar. Stay away this place is trash