Damn, these guys make even product check phone calls a hassle Urgh! Never had a pleasant time on a…read morewalk in either

I went in to this store to buy a bolt for a vehicle I was working on. I asked the owner, who was…read moreblocking the isle, if he had a bolt and showed him my old bolt. He asked me what I needed the bolt for. I told him to hold a mud flap bracket on a truck. He said he didn't sell auto parts! Told me to try going to an auto parts store. So I went to tractor supply, got the bolt that was needed to finish the job. It was like night and day. Hardware store owner was grumpy with a major attitude, tsc employees were helpful, pleasant and easy to deal with. This is not my first time dealing with this business, I have had poor experiences in the past and thought maybe I just caught the owner having a bad day. But this is my last time going to this store, I am not going to give this guy my money with his really bad customer service. The employees are much more helpful and nicer than the owner.

I was visiting my mom in Martinsburg and needed a pitchfork. Found this little gem of a store by…read moreaccident. And oh my what a happy find. I visited 3 times during my week stay. Perfect little hometown, family run business. I hope the community supports this business. It is a sweet find. And ladies...just a heads up. They treat you like a lady, no talking down to the gals. These guys are true gentlemen. And not too hard to look at either :) Seriously, most hardware/tool places don't cater to women well. Boltz is the exception. Ok...now on to the garden center. Healthiest plants ever seen...oh and did I mention...OLD FASHIONED CANDY!!!!!!!!!!!!!!!!!!!!!!!!! Might be worth the plane ticket to visit again.

Dear people of Martinsburg and surrounding areas,…read more You should support your local businesses before all that's left in martinsburg is just tattoo shops, homeless shelters, and a Chinese restaurant. With spring upon us I thought it time I should make mention of Boltz. First Boltz is everything Home Depot isn't by that I mean there are Human Beings employed here interested in assisting you in your endeavors. Secondarily they have a really nice selection of Tomato plants in the spring. If you buy bird seed or grass seed for your lawn somewhere else your wasting your money. Just a random list of things they carry: onion sets, seed potatoes, seed by the Oz. I got enough Arugula seeds for the entire year for a fraction of those stupid seed packets at Blowes (Lowes). There is a small selection of hardware and tools along with candy and lots of WVU knick-knackery. So the next time you have the urge too explore your inner-hipster and grow some cucumbers and then make some pickles go too Boltz before it's to late.

Everytime we stop in the employee team is helpful and store is stocked and clean…read more Store pickup is also easy to use.

Whirlpool dryer seals not available within the brick and mortar store. Don't expect to go to this…read morestore if that or similar is something you're looking for. It's a small item and it's not like this store can't put up a display of such an item when they have over 50 washers, dryers and refrigerators taking up 2 or more spaces. Always telling the customer that they can order said item off of their website. Yeah, I can easily do that with Amazon too!

needed a hose made at last minute last. they stayed late and gave me great service for a good priceread more

From the owner: Located in Martinsburg WV, Heiston Supply is your one stop for all Concrete & concrete supplies,…read moreIndustrial products and Janitorial products. Facility Maintenance products, Floor & Carpet care, Brooms brushes & accessories, chemicals, Can liners, Paper products and Safety supplies

Always enjoy Harbor Freight, but I normally shop in the Frederick Md. location. Looking for…read morespecific items that were on the website and stated in store was difficult. I stopped an associate coming from the bake room and asked for help. They said, " What you're looking for is right here, that's all we got," and walked away. Looked for a minute or so more still couldn't find it. Asked another associate, and he directed me directly to the spot, moved a couple of items, and there it was. The same associate took the time to direct me to other items I was looking for. This person made things a bit easier to find what I was looking for. Checking out took some time. Long line, 1 checkout person, helping a person having difficulty with credit card scanner, and a return at the same time. The same person who blew me off earlier opened a second register. I went over there. The first question was, did I want to join a 30 dollar a month club? I responded no thank you. I'm already on a mailing list for Harbor Freight, and don't actually shop there that often. I was just a bit upset how I was blown off looking for something that was supposed to be there but couldn't find it. Then, flagging down someone else who actually took the time to help took more time. What should have been an hour shopping trip took 2 hours.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

OMG it's a paint store, a hardware store AND a post office. How convenient. My husband got lost…read morefor 45 mins in this store, checking out some of the more hard to find paint options (like the 1776 color collection) and chatting with the folks behind the counter. I love the convenience of a post office and paint store, and the fact that they have a useful selection of hardware (and even some essentials like toilet paper) is awesome. This is an old school shop, and perfect for DIYers to come get what they need to rehab furniture and stock their workshops. We'll be stopping in again next time we're in town!

Went to filll up my propane tank $20 refill and they were…read morevery organized. Paid, dropped off the tank my a fence and a nice man filled it up shortly after.

So it's my first time here wanting to fill a brand new 30 pound propane tank. Jose carried it in,…read more filled it up, and re-delivered it back to my car over 50 pounds. Also thank you for being $10 cheaper than rentals unlimited (they wanted 42$) $32 at N&S to fill a brand new 30lbs. Thank you Jose! You guys got a great employee there. Very friendly. Definitely a returning customer. JohnG

When I tried to fire up my LP Gas fireplace this season, I was getting spark, but no actual…read moreignition. I was feeling stuck and could not find a repair service close to home. I called Sunfire to see if they would mind making the trek to Virginia to have a look. Today they showed up early with 3 technicians, the lead tech (Jerry) was able to get the fireplace up and running again in about 30 minutes. They all worked to give my fireplace a thorough cleaning as well, and it has been long overdue. I like a contractor that shows up on time, knows their stuff, and leaves with everything in working order, plus they left everything cleaner and nicer than it was when they arrived. Jerry gave me sound advice about future self maintenance. All of that for about $100, not bad at all. If I ever have an issue again, I know who to call.

We have been a customer of Sunfire for a number of years with the most recent purchase and…read moreinstallation of a replacement fireplace. They are exceptionally good to work with from start to finish. All of the folks we dealt with are very professional, knowledgeable, and experienced. Their lead installer, Jerry, is excellent to have in your home. He is the complete professional and takes great pride in his work.