Great and helpful Team at Bayview notably Mike (driver) and Cindy (dispatch). Highly recommend!,read more

have been very familiar with Bayview and found the receptionist/dispatcher doing a job she didn't…read morewant. Drivers nice. Until Today. My elderly parents 82 & 79 arranged to have their car out to Willowbrook Chrysler. The Driver showed up. Great! As the key making could not be done for their car anywhere in Surrey. My mom & I were on the Phone with BCAA. My dad booked under his basic membership. However, my Mom has the Plus membership. BCAA told my mom to go out and give her card to the driver which she did and driver wrote it down. Then told my parents they had to take payment of overtime from them. Pardon? Of course my parents put it on their credit card. Plus Bayview had my Dad's Basic Membership and My Mom's Plus membership. I contacted Bayview Towing to correct this situation. She said "If BCAA said that it's a lie" continued to say more of the same rhetoric. I don't appreciate receptionist/Dispatcher slamming people who have been very caring with my elderly parents. Unlike Bayview Driver who outright told my parents it was "Overtime " and then the receptionist/dispatcher who said "Because your dad only had a Basic Membership and that is the reason for the charge " I explained My Mom, myself and BCAA where on the phone and the BCAA Professional told my Mom to give her card to the driver as she has a plus membership and her tow of 14.5 km would be fully Covered " We stayed on the phone while she did that. Taking advantage of clearly Vulnerable People is exactly what happened as soon as I and the BCAA professional hung up. Bayview said only BCAA can change that so call them. I did call BCAA spoke with a Professional and he tried to get to change and as for a refund for my parents credit card. Bayview said their card already been charged to late. The driver charged their card that is not new information. Both the receptionist/dispatcher and driver took advantage of my parents and didn't give a damn. Bayview did call me back after I hung up and I was on the phone with BCAA. There is absolutely nothing they can say to right this wrong. Since they never tried in the first place. BCAA is well aware of what transpired and has it on their memberships to NEVER use Bayview again for my parents. Willowbrook Chrysler is well aware of what happened to my parents. Luckily the driver hadn't dropped off the car yet. So now Bayview is on the radar of other businesses as well. I can handle someone who clearly doesn't want the job they have receptionist/dispatcher. What I want stand for is taking advantage of Elderly Vulnerable people not my parents or someone else's. That is the reason for my review today. I DO NOT RECOMMEND Bayview towing to ANYONE. What was done to my parents was/is appalling and disgusting. Then Blame it on BCAA. It wasn't BCAA saying it was "Overtime" it was their Bayview Driver. That is exactly what my parents believed they were paying for. Had they known it was my dad's membership card they would not have gotten their credit card. My mom would have quickly referred to her membership number she had given the driver and he wrote down. This what being paid on commission means. Take advantage of anyone you can looks like. Attention Dan and Corey: Corey your sister is the receptionist/Dispatcher I speak of in this review. So the rude, unprofessional and who is Quick to Slam others. That will never change will it Corey Because she is your sister? Time & Date I will listen to the recording of it. Seems to be your answer in a lot of others where you have said the same thing. Here is the philosophy I live by "Do your best to help the situation whether it is your fault or not" "No business is perfect and mistakes happen. It is in that moment that a business defines the business what they do to make it right that matters" Your Receptionist/Dispatcher taught me What Bayview Customer Service is. They showed me how who they are, and I believe them now. Any other towing company is better than Bayview.

Highly recommend the generosity of the guys at Heston Hauling…read more After locking myself out of my car at the end of Mt. Baker HWY I quickly realized that I could be in some trouble with 23 degree and dropping temperature and all my warm gear locked inside the car. Thanks to RJ for quickly making it to my car and unlocking it for me. I was able to get home and warm up next to the a fire. Couldn't thank RJ at Heston Hauling enough. I am now going to keep a spare under my car as I am realizing that if I were off a rarely used road with no cell service I would have been in for a very rough night in sub 20 degree temps.

Do not use!!!!! Their driver Dave Kronewitter stole items from my car. I reported it to the girl at…read morethe front desk as she was in her sandwich and did not receive any call from the management or anything. Horrible.

We use Jonez Boyz towing all the time they provide a great service with their excellent customer…read morerelations and the care and safety they put into every tow , they dont just do scrap cars they can tow any car or truck for you .

Don did a great job of picking up my vehicle and taking to mechanic shop while I was not…read morehome. He was very professional & delivered my vehicle without me there and was prompt in replying to me and keeping me informed of the delivery. I would definitely call him again! He was prompt & professional! thankyou! Michelle!

First time my son brought his Audi A6 in for a fuel pump, it was returned with non functioning…read morewiper controls. When a coolant leak left him high and dry we gave them a second shot... bad idea. The turbo hose clamp was left completely loose and the hose wasn't installed all the way leading to a massive boost leak. They charge very high end prices for sub par workmanship. We will not be supporting this business in the future. The receptionist even told us she'd see us soon, 'that car is expensive and you'll be back' How wrong she was. We won't be back.

The staff were very friendly and knowledgeable. My car was repaired and there were no surprises…read more Linda at the service desk was amicable. The quote was reasonable for the job and the bill was under the quote. Car was washed and detailed when picked up. They have one more satisfied customer.

If you saw my other recent review about getting auto glass replaced, you now know I wasn't joking…read more On our way through the Fraser Valley our car found another rock and our windshield made a new friend. We contacted Sumas auto glass as they were on our way back to the states and I would rather get a chip fixed than have to get another windshield replaced. The folks at Sumas were friendly, knowledgeable, fast and fair. They let us know that they couldn't properly seal the chip due to size and depth and so they didn't charge us for the service. They also noticed a plastic piece on our car was loose and fastened it for us. If you are in the area and in need of service I highly recommend the fine folks at Sumas for your auto glass needs.

Excellent customer service, quality work. Go above and beyond to make their customers happyread more

You can trust Mastercare, Ali friendly attitude and fast service. A reliable auto maintenance…read morecentre in SSWR. And of course value for money.

These incompetent techs did an oil change and tire rotation on my truck and only put 2 lugs back on…read moreone of the wheels. I could write a novel about this but you can just imagine what transpired. Could have caused an accident. Took 5 hours to get him to come put the other lugs on in a random parking lot. NEVER AGAIN. NEVER. Worst experience and worst service to fix the problem. #clowntown

They sent me a text to let me know when they were picking up my car and when they were going to…read moredrop it off. I'm really happy with how fast they picked it up and dropped it off. The customer is happy. They were very attentive, and it's great to see someone who takes pride in their work.

Excellent service went above and beyond my expectations. I have used a few local companies before…read morebut none as good and help full as these guys. The best thing was that they were cheaper and quicker than the other guy. Highly recommend.

My car broke down at the border and he had to come to the US side to pick us up. The border guards…read morelet him go through the commercial side so he didn't have to wait long there and there was no wait coming back into Canada... we went 7km and he charged me $125 + gst... What a rip off. Do not recommend.