I've had a good experience a bad experience and a few on par experiences with them…read more. Watch the installers they sub contract too. Joyce has a 2 year installer warranty. That said, in my case. They did fix an issue I had that wasn't realized till year 3. 2nd story door's corner was slow leaking through insulation. That takes a while to show up. When they send their A team its a good experience. But they subcontract out so be prepared to hover.

I scheduled an appointment with them for a bathroom remodel. Monday, 10am. Over the weekend,,they…read morecalled numerous times as well as texted, saying they needed more information. They had an appointment scheduled, we can discuss then, I thought. A Sunday text message kept insisting. I replied, if you are canceling, that's fine, we have a scheduled appointment. No further reply, then a no show today. They obviously forget who writes the check. Should have come, examined the site, discussed what we wanted, discuss what their company could offer, then price it Fairly simple. Thanks for nothing.

AMAZING! If I could give more than five stars I would. I've never been more satisfied with a…read morecompany from start to finish than I am with Windows Universe. Eli did a fantastic job, not only teaching me about the options I had but making me feel comfortable that the decision I made was entirely my own. Absolutely no high pressured sales or gimmicks, just straightforward pricing and honest information. *Chefs kiss!* Once I committed, WU literally sent me an email every single week keeping me posted about the status of my windows as they were manufactured. Even after the windows were made, I still received a weekly email until they were ready to schedule us. The installers, Lou, Jon, and Calvin, were nothing short of professional and kind people. Not only did they do a fantastic job of removing the old windows and installing the new ones, but they cleaned up absolutely every speck of dirt that accumulated from the install. My home was even cleaner than when they arrived!! I absolutely love my new windows and loved the entire process. I cannot recommend them enough!! 10 out of 10!

Excellent professional replacement window company. Great experience with no pressure sales in the…read morebeginning to the actual installation! The install team worked hard and efficiently and cleaned up afterward! The installers are not subleased employees and company employees. Our installers Lou, Mike, Benny and Donovan are top notch installers! We love our new windows! We especially love the window security factor that the windows have on them to prevent theft. We will be using this company in a few weeks for our front door and sliding glass door! **Update to this last post** 8/21 we had our front door and sliding glass door replaced and the team that was sent out Calvin, Zack, Drew and Will also did a great job! Very professional and found some water damage to the floor near the old sliding door. They replaced the floor at no extra charge! love our new front door and sliding glass door! I highly recommend window universe!

company no showed for scheduled appointment. no call or anything just didn't show up. We set time…read moreaside for this

From the owner: Elevate your home with Home Genius Exteriors, setting the standard in Berea by offering…read morefull-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It's time for a different experience, entrust your next home project to a genius and schedule your free inspection today!

I read some of the reviews for siding and windows and must say my experience with Empire has been…read morenothing but positive-from the initial sales meeting to final install. I was asked if there would be a significant other attending sales pitch meeting and I politely indicated I'm a single mom and will make the final decision myself. Yet, I understood the reason behind the inquiry and had no problems with it. The sales guy was straight to the point didn't really try to sell me the product just provided information regarding the product and answered questions I had accordingly. Which I was grateful for! He let me know that there would be about an 8-week fabrication Lead time which I was fine with. The windows did end up ready for installation within that time frame. Empire graciously set the installation date according to my schedule. And I can't rave enough about the three person team who came out and completed the install. Dave and his crew were on time, addressed my concern about placing down floor protection- which they had already anticipated. They were knowledgeable with the product and how to install the windows and the back patio door. Hard consistent workers, there was no downtime during the install. the framework after the bay window was removed was done very professionally and looks amazing. They answered my questions professionally and didn't make me feel stupid for asking very simple questions at times. I cant say enough about this crew, I hope they see this review and see how appreciative this single mom is. They cut no corners and provided exceptional install service that gives this mom a peace of mind! Plus they graciously accepted to take a photo in front of my new front windows!! Thanks Empire for the new windows and patio door!

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.

Need Glass Repair? Highly Recommend Berea Glass Depot! We…read morehad a golf ball accident that shattered the tempered glass on our patio enclosure. After calling multiple companies, we kept running into long wait times--some couldn't even handle tempered glass, and others quoted 6-8 weeks just to get it replaced. Then we found Berea Glass Depot, and Warren was a total lifesaver. He came out within a day to take measurements, and the glass door was replaced within the week! Fast, professional, and reliable. They also handle screen repair and replacement. If you're in need of glass work, give Warren Root at Berea Glass Depot a call: 440-234-0557 Let's support our small business owners--this one's definitely worth it!

I spoke with Warren about replacing glass in old metal casement windows and also reglazing them on…read moreMarch 11 he came out the next day and started the job,finished in 2 days like he stated workmanship was excellent very efficient and cleaned up also pricing is good I would recommend him Highly to anyone will definitely call him again Great Job

Aaron and crew did an amazing job on four windows in our home. Looks great and easy for us to…read moreuse. So happy with their work. and they cleaned up everything. aaron was very kind in explaining everything to us. Very professional but personable. so glad they hung in there during the pandemic delays. Good company with a great office staff and kept us well informed in the delays and progress. Highly recommend this company. Would call them again.

I had a door and window replaced but Smart Choice windows. After receiving poor costumer service at…read moreother places regarding the size of my door... The price was perfect ,Installation was quick... Thanks Guys

I have been using this company for 20 years service is always great. Come when they say they will…read more Give reasonable pricing. Do an excellent job, they have rehung my garage door, replaced springs and installed a new garage door opener system. I highly recommend them

GREAT SERVICE. All Around Door & Gate is miles above the rest. Honest, hard working & excellent in…read moreevery aspect. Steve was incredibly helpful and quick to respond. I was very satisfied with the craftsmanship and the price. Highly recommended.

I had an excellent experience with Zen Windows, from the initial quote to the installation process,…read moreeverything was highly professional and customer-centered. They did not waste my time with pointless/endless presentations like the other windows replacement companies. Jeff, the owner, and Tim, the installer, are both extremely knowledgeable, approachable, and friendly. I will definitely use them again.

Cleveland, Ohio. My VPN must be saying I'm from CA. This…read morecompany is straight forward honest with integrity. They told me the price with no hidden fees. They were very professional which has been a long time since I have seen men who do good business. The installer name Tim, was very polite and his assistant also was polite. They did not disrupt nor offend the neighbors by crossing any boundary lines and they worked fast. They did not make too much noise. Nothing out of the ordinary of what to be expected. They installed within the time frame they promised and payment was easy to process and straight forward. They look you in the eye which is a good sign of confidence in what they do and nothing to hide. I'm very pleased with the windows and they are excellent quality! This is truly a good company to do business with. I highly recommend! 5 star! A+

Neat, courteous and professional. They placed drop cloths removed their shoes vacuumed the work…read morearea and made sure the windows were clean. Installers Caden and Azklan showed up on time and were respectful of our property and time and worked quickly and efficiently. The windows are well constructed and smudge free. We have used a different company in the past and this company is far superior. They cost a bit more but the quality and value are far superior.

What a surprisingly pleasant experience. The window is really quite nice - actually, it's better…read morethan I expected. The 2 men who installed were great: very professional , and friendly (they were very patient and kind to our dog - who just wanted to play with them). And, the price was the best around. When I need other windows, I doubt I will shop, I will just call Infinity from Marvin. Thanks, guys!