Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

Great place. Needed a new front door knob and deadbolt and they were able to match the existing…read morehardware. I walked in around 1 PM and they finished before 5 PM same day. Support a good local business! Very good, highly recommend.

Great local company with skills and inventory! Had them rekey and master key all my duplex locks…read moreand did it quick and accurately and best of all at a very fair price!

This is looong overdue and well deserved. I had contacted a couple of companies I liked from their…read morepics and reviews and Damian was the first one to respond, almost immediately. After talking to him and explaining my time limit and everything, he said he could do it so I hired him on the spot. Our projected start date was originally June 1st, but didn't start until June 12th due to change orders at other jobs they were busy with. Ryan was the lead on my project and they were a pleasure to work with. In the end we had a mishap with Lowes and a couple of things that Mike came out and fixed, but in the end we got our beautiful little bathroom remodel, I've referred Damian's info to a few people, and would definitely work with Damian, Ryan, Mike, and again.

Spot-On Home Improvements did an amazing job installing tile floor and updating my hallway…read morebathroom. The crew was always on time, they were very friendly and courteous, and they always cleaned each day they left the job. My new bathroom looks great and I could not be happier. I recommend Spot-On if you are interested in remodeling any parts of your house. They are a needed asset in this area.

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

I called out 4 different companies and this company was the 2nd one to come quote me. I canceled…read morethe last 2 appointments and went with Empire, thanks to Ben. I was told it would be up to 8-12 weeks until receiving the products so I told them I'd have to return to Ohio for it to just give me a couple of weeks notice. I ended up getting a call that they wanted to install the next day after only 3-4 weeks! That was fast! But I wasn't able to get back there that quickly and had to make arrangements for someone else to let them in. My not getting to be there I have no idea how it looks or works. According to my tenant, the sliding door wasn't shutting properly or locking and the paint needs another coat or 2. I called Empire and they went out at my tenants convenience and fixed the door/lock. Awesome service! Great pricing. And we will see how the quality holds up after a winter and a summer in Ohio. I have a great feeling that Empire being a family business will only be a phone call away if needed and I love supporting those businesses! These are the only pics I have so far. I just noticed there's no screen in pics so I'll have to make sure there is, but something tells me empire has done it right. I just didn't get the final pics. I will do business with them again on other condos I have and I will recommend them!!!!

We had Tim Hales and Martin to install brand new windows in our home on July 18, 2019. They did an…read moreoutstanding job. Tim either answers the phone or calls you back when you contact him. He came out when he said he would, did an exceptional job and cleaned up thoroughly. We are extremely pleased with their work, and we have already referred them to two of our friends. I cannot say enough about this company and the owners. We will not hesitate to use them again for any additional work we need done. We highly recommend them, for any of their services. They are efficient, professional, and very easy to deal with.

From the owner: Cleveland Siding-Window & Door Company Provides Repairs, Sales and Service on Doors, Windows,…read moreSiding and Roofing in the Greater Cleveland Ohio Area.

I have been using this company for 20 years service is always great. Come when they say they will…read more Give reasonable pricing. Do an excellent job, they have rehung my garage door, replaced springs and installed a new garage door opener system. I highly recommend them

GREAT SERVICE. All Around Door & Gate is miles above the rest. Honest, hard working & excellent in…read moreevery aspect. Steve was incredibly helpful and quick to respond. I was very satisfied with the craftsmanship and the price. Highly recommended.

Great customer service from start to finish! Everyone we worked with from Ryan in sales, to the…read moreinstallers; Pat and Donny, to Jason and Rory who did the post job follow-up, were exceptional. We love our new front entry door! The before and after photos speak for themselves! -Front Door Installation for John and Deb K. in Sharon Center, OH

I would like to thank Steven and his team Dom and David from Windows Depot. We had new windows and…read moredoors installed and they did a superb job. We are extremely happy with the quality of their product and the professionalism and friendliness they shared with us. I highly recommend it your looking to replace windows or doors checkout Window Depot first. You'll be glad you did.