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    Infinity Replacement by Marvin

    5.0 (3 reviews)
    Closed Closed
    Updated 1 month ago

    Services - Infinity Replacement by Marvin

    Door installation

    Window installation

    Window replacement

    Infinity Replacement by Marvin Photos

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    Window Universe Cleveland

    Window Universe Cleveland

    4.9
    (46 reviews)

    Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

    ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

    Unique Home Solutions

    Unique Home Solutions

    2.0
    (19 reviews)

    Bought over priced gutters with gutter guars from these people. As soon as you sign off on the…read morework you no longer exist to them. This gutter leaked over my head as I came out my door and went on to leak worse until today it froze over and every last bit they put up came down the week I finally paid it off. 5 years &7000 dollar for one side of the house. Worst company service.. I complained right from the 1st year --Well this can happen was their answer.

    This company is horrible! I had a total bathroom remodel. The end results were disturbing and…read moreugly. I had bathroom done at the end of Sept 2022. I am still waiting for them to fix everything. They have tried on several occasions to fix the vanity ( all drawers are crooked)not align as they should. They want to redrill the hole to make the faces of drawers straight but thats it.And in the process of the remodel they bent the pipe on my radiator which is my heat source. The radiator now leaks and ruined the new floor they just laid. At first they were very apologetic and said they would pay for the repairs. Now they are claiming that they didn't do the damage. I have receipts from my hvac company stating they were just out at beginning of Sept for full system inspection and states there were no leaks or bent pipe. Unique homes still will not help resolve the damage they caused. I have a bbb claim at this point but seems useless. This company also offers 100% guarantee that the customer will be completely satisfied or they refund the sale price - wrong - they do not stand behind their work or guarantees. These are only a couple of main issues and there is a Ling list of repairs due to poor workmanship they did. This company is not consumer friendly, once they have your money - they are done with you & don't care if their services are horrible. Run away from this company... I would attach photos if possible so you can see my nightmares from this company.

    The Restoration Guys

    The Restoration Guys

    3.0
    (2 reviews)

    After a bad storm in August of 2024, Daniel was going through our neighborhood knocking on doors…read more He asked if he can look for damage to our roof and I said sure why not. I went on the roof with him and he noticed damage in some areas. My insurance company sent out one of their inspectors and he noted the damage. As always my insurance company nickel and dimed the situation to do the bare minimum of repairs. The Restoration Guys know what they are doing, they got me a full roof replacement . It took some time and some fighting with my insurance company, but they guided me through the process and in the end the whole roof was replaced for just the cost of my $1,000 deductible. It looks great! And I highly recommend them Just be patient through the process.

    After receiving no response to our text and email follow-ups since Thursday, we called their…read morecustomer service line this morning to request a status update and emphasize the urgency. Shortly after, the technician (Jeff) called me back extremely upset, claiming we were "bugging" them, and stated that the owner instructed him to cancel our job and process a full refund. I explained that this was our first phone call today to management and we were simply looking for a timeline since we hadn't heard back all weekend. But he refused to listen, claimed he told us to wait until Monday (which is not in our call recordings or my notes), and canceled the service. Very unprofessional conduct. We suspect this company is discriminatory due to us not sounding like we are from the area and being based out of state. We also paid for our job, but have yet to receive a full refund.

    Infinity Replacement by Marvin - windowsinstallation - Updated July 2026

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