Been getting my inspection for my car here now for the past 3 years! Great, fast service and…read morefriendly employees. Their know their stuff and it's a no pressure business! Would recommend to anyone needing an inspection, oil change or what ever you need!

I've been coming to this location for years now. They've done oil changes and most frequently, our…read morevehicle inspections. The busiest they've been while I've been there, I've still not waited more than 20 minutes. The usual is about 10 minutes. I've never had any issues so I'm not sure how they are about resolving any issues. However, they are always kind, courteous, and professional. They have a bathroom, a sink at the counter, usually fresh coffee (in the mornings that I've been) and the waiting room is always clean.

Consistently great and efficient service! I've been here for my inspections twice and I will keep…read morecoming back! Plenty of seating, and sometimes there is a line, but they are fast! Bring your cash. Current price is $18.50.

Charged me for an inspection, just to fail because my car didn't have enough miles on it. Then told…read moreme to drive around and bring it back to try and charge me again. Seems very scammy. The car was fine and no check engine light was on. Should have passed with flying colors. Absolutely criminal. I had drove in from San Antonio to get an inspection.

This isn't about the store. I'm pretty sure the store is good, but I just wanted to say something…read more I had a very disappointing experience here today. I'm 13 years old, and I was riding my electric bike. There was an open space through the oil change bays, and I thought I could ride through it to get to the other side. While I was there, I accidentally fell off my bike. An employee who had a beard and was wearing what I believe was a hat immediately started yelling, "Hey, hey, hey, what are you doing?" I was confused and replied, "Nothing." He then said, "This is a business." I told him that I was just riding through. Instead of calmly explaining the rules or asking me to leave politely, he told me to "get the **** out of here" twice. I was honestly shocked because I'm only 13 years old, and I didn't expect an adult to talk to me that way over what was just a mistake. I got back on my bike and left. As I was leaving, I said, "You weird, bro," and rode away. I understand that businesses have rules and may not want people riding through their service area. If that was the case, a simple and respectful explanation would have been enough. There was no reason to yell or use profanity toward a child. I hope management addresses how employees speak to people, especially kids. Being treated with respect goes a long way, even when someone makes a mistake. This experience left me with a very negative impression. Bad customer service and I was actually gonna ask him. I was thinking about it. I was gonna ask him the ratings about this place and stuff like that.

Went in for an oil change & air filter replacements. 0 issues, friendly and professional service…read more Nobody was creepy!! Three cars in each of the three bays, and I was in and out in probably 25 minutes? Less time than was predicted when I pulled up. They checked my tire pressure, let me know about my battery's lifespan & some corrosion going on (which I'd previously known about & completely forgotten about ) so I'll be back to take care of that issue soon.

I want to take a moment to recognize Will Lawson at the Take 5 Oil Change location on Avenue H in…read moreRosenberg, Texas. From the moment I arrived, Will immediately stepped up and began assisting me. He quickly assessed what I was there for, got me started right away, and made sure my visit was efficient from beginning to end. What stood out most was that while others seemed more focused on standing around and talking, Will took the initiative to help me so I could get in and out without wasting time. During my visit, I overheard a conversation about coolant flushes, which I already knew I needed. When I asked Will about it, he took the time to thoroughly explain the entire process, answer every question I had, and make sure I understood exactly what was being done to my vehicle. He never pressured me into purchasing anything. Instead, he provided honest information and let me make an informed decision. Throughout the entire experience, Will remained professional, patient, and positive. Even when there were issues with the system during checkout, he never got frustrated. He kept a smile on his face, maintained a great attitude, and handled everything calmly and professionally. He never interrupted me, talked over me, or made me feel rushed. He listened, communicated clearly, and treated me with respect. I am a regular customer at this location, and after this experience, knowing that Will works there gives me even more reason to continue coming back. He genuinely stood out among everyone working that day. Employees like him are hard to find. Take 5 should absolutely take notice of the outstanding young man they have on their team. Will demonstrates leadership, initiative, professionalism, and exceptional customer service. He carries himself like someone who is destined for bigger things. Whether his future is with Take 5 or elsewhere, I have no doubt he is going places in life. In my opinion, he is exactly the type of employee a company should want to retain, invest in, and promote. I could easily see him successfully managing a location of his own one day. Thank you, Will, for making what could have been a routine oil change visit into an exceptional customer experience.

I went here to service my wife's vehicle, which was quick, fast, and easy. The staff was very…read morefriendly, and I liked how they were attentive to my questions, as it was my first time coming to something like this since I usually service her vehicles at the dealership. The only downside of this experience was that they charged close to what a dealership would charge; even with the coupon I used, it was pretty close in price. If that's the case, there wasn't a reason to come here. Other than that, I'll only return when I get another somewhat deal in the mail.

So far at this particular location, it's been solid. I've had my state inspection done here out of…read moreconvenience twice, and recently had brake bleeding and flushing done. Quick fast and easy.

Avoid this place -- they take advantage and waste your time…read more I went in for a simple oil change on my Nissan Versa, and the experience was frustrating from start to finish. First, they asked if I wanted the same oil I've gotten before -- I said yes, assuming they'd stick to that. Instead, they gave me a more expensive full synthetic oil without clearly telling me, and at checkout tried to charge me $123 for an oil change that should cost far less. That's the kind of price you'd expect for a large SUV, not a small compact car. It also took 45 minutes just to do the oil change -- way too long, especially when I didn't ask for anything extra. They spent more time nitpicking every little thing wrong with my car and trying to upsell me on services I never requested. If you're on a tight schedule, do not go here. I also felt like they tried to take advantage of the assumption that I wouldn't know much about oil types or car maintenance. It's frustrating and insulting -- I shouldn't have to fight just to get straightforward service. Bottom line: If you value your time, your money, and being treated with basic respect, go somewhere else.

Just Brakes as a company is the best bet for brake work. However, customer service at this location…read morehas worsened over the past year. Poor communication skills, lackluster explanations, and blank stare when you confront them on their errors. Get a manager in here who knows how to effectively interface with the public and your lobby won't remain empty so much.

You've heard the radio commercials a thousand times: 4 wheels, $99.88…read more You've also heard the disclaimer in the radio commercials: "additional work is often required at substantial extra cost." The promise of a cheap price next to that disclaimer kept me out of a Just Brakes for years because I wasn't sure if I'd be fleeced or not. But I needed a brake job and I didn't have a lot of money. I decided to give them a shot. So what's the verdict? 1. I don't think anybody walks out of here paying $99.88. $99.88 covers the pads & turning the rotors. To do that plus change some of the other hardware that wears out plus change the fluid came to $250 + tax on my car. That's about in line with the last time I had my brakes worked on and comes with a written warranty, so I can't complain. 2. The manager was able to explain what needed to be done in a way that I could understand. 3. The job was done competently within a reasonable amount of time.

I think I just found my new auto repair shop. From the…read moremoment I walked in, I could tell that this was going to be a great place to bring my SUV. Professional and reasonable prices They did a complete check of everything on my SUV with photos Check them out!!!

When things don't go as planned how you handle it says a lot. Antonio does fantastic work and is a…read morequality individual. A+

What can I say, I've been going to Roy's for all my automotive repair for at least 10 years. I've…read morenever once had to bring the cars they've serviced back in because something wasn't done correctly. Mr Roy and his mechanics are the best in the area.

I've been going to Roy's well over 10 years. Honest, work done right.....what more could you ask…read morefor.

Exceptional service from the guys at Christian Brothers in Rosenberg yet again, totally…read moretrustworthy, reliable & extremely friendly. Thank you, Gardale & your exceptional team of top class technicians. Your pick-up / drop-off service is bringing vehicle services into a new dimension. A special thank you to Melissa, Arthur & Christopher for going above & beyond in helping us. Can fully recommend this exceptional company.

Christian Brothers has been nothing short but amazing!! I have been coming to Christian Brothers…read moreRosenberg for the past year and all of my car needs are met and continues to exceed my expectations!! My car has needed a lot of work and each time I'm grateful for their expertise and most importantly their dedication to their work and customers. Thank you guys so much for always helping me and assisting with my cars needs!

The under mount covering of my car required repair the technician was able to replace the screws…read morethat were missing that held the cover in place mind you I am a nurse and was on my way to work in the medical center I was in and out in no time but the best surprise no charge ! I don't require car repair service often however on the occasion that I do I have received excellent customer service on each visit I recommend Fire Stone for your service needs

Amazing service!! 10/10 would recommend. Mike is great! Came for my inspection and he updates you…read morethrough it, always has a smile and very communicative.