Absolutely atrocious experience.
Negotiated a price with Stalin remotely, with the understanding that I would be driving up with a bank check to purchase the vehicle before close that night.
It was communicated to him that I needed to take the vehicle home that night, as it needed to be used first thing the next morning for business.
I was in constant communication with him, emailing no more than 10 minutes apart, including informing him when I left work and the ETA.
After battling rush hour traffic and arriving well before closing, I walked in to be informed that not only had he left for the night, but that the vehicle was not even on the property to look at, test drive, or purchase with another sales person.
The sales person that did step in was apologetic, to his credit, as he was put in a bad position by his coworker, but suggested I leave a deposit on the vehicle without even seeing it, or test driving it, after his coworker just misled me and was utterly unprofessional in misleading me to believe I could procure the vehicle that evening.
Maybe if I was going to some side of the road, middle of nowhere, no brand affiliated dealership I wouldn't be so mad, but for a company affiliated with Bentley and Rolls Royce, how is this how you treat a customer?
Wasted 3 hours of my night, when I am in a bind and experiencing a vehicle emergency, and I could have gone elsewhere to solve my issue.
Highly unprofessional.
Rude.
If you value your time or money, go elsewhere. read more
