Fast and efficient, appreciate that they have the Amazon return kiosk so that we don't have to wait…read morein line to do an Amazon return drop off. Busy in the daytime.

I have been in this location few times, but each time was a a bad experience. Employees seemed…read moreannoyed when customers walk in and the tone of their voice and body language show it. Only reason to use this store os pure convenience!

Service is amazing I believe it was Jazmine who helped me she was so helpful and took her time,…read moremade sure I got my triple a discount even though I always forget, it's a fair price to send something to my son overnight I always use them, I have used most of their services, sending packages, laminating important things, they even helped me figure out how and what I needed, if I can suggest something please ask them before just grabbing a package as they are very differently priced and I thought my husband was ripped off come to find out he bought the really expensive shipping box

I might start coming here just to hang out. These ladies are awesome! Outstanding service with a…read moresmile and totally unjustified and extraordinary patience with my bumbling efforts at a return. I'm returning today to send a package containing a very fragile birthday gift. I am confident it will be packed and handled with care. These people are experts at what they do, and super nice about it!

This isn't the closest UPS Store to where I live but it's the store I prefer…read more The staff is always helpful and friendly. Even when there's a long line, packages piling up, and clearly a stressful day, they still manage to be polite and get the job done. I've done printing, shipping, and even Amazon returns at this location and I've been happy with every visit. Recently a self serve Amazon returns counter was added. It seems like a really great addition for simple, quick, scanned returns. I haven't been able to try it out yet because there's always been other customers using it but I'll get my chance eventually. The printing I've had done at this location has always been great quality and done quickly. There are mail boxes available for rent here as well. The shipping prices are comparable, in some cases slightly more, than USPS but there are times I feel more secure using UPS for packages. I live in a rural area and our local UPS drivers handle my deliveries with far more care than USPS so I'm hopefully that it's the same case in other areas when I'm shipping important items to others.

Worst service ever. They want you to pay them a fee to print a label to return a product that UPS…read morelost for over a month. Tommy, the so-called manager, was so unprofessional. He made up a bunch of lies (such as they aren't associated with UPS, I need a QR code even though I had a prepaid label, the system won't let them waive the label printing fee) and then admitted that he just wanted me to leave the store. Really? UPS lost all all respect for not waiving the $2 printing fee on top of their crappy delivery service. What a greedy unethical business.

Clean store, useful services (including document shredding), and the staff is always friendly.read more

$2.99 to tape a box?????? Come on!!!! Went to the one down the street... great people and customer…read moreservice was on point. Skip this one and go to the Lake Oswego one to return Amazon. They will treat you so much better than the one in West Linn.

Great service and great customer friendliness. I always feel welcome and that I will get the…read moresupport I need.

My husband went in asking a quote to send a package to his family in Israel and they quoted him…read moreclose to $900 for two pairs of shoes. When I called 20 mins later, I even added that there would be clothes and the lady quoted me $690. So I asked why he was quoted $900 and she said it was the manager who did it and not her and that the manager knew more than her. After I said thank you she just said yup and hung up the phone.

They took the package and passed it along in a friendly and courteous manner. Package arrived as…read moreexpected.

Toni is amazing and so helpful! Great customer service and a friendly face as always (:read more

This has become our "home" UPS store. The team here has been great and the service level continues…read moreto increase as they have gotten to know my husband and I. They are friendly, helpful and welcoming. The location is convenient as we also work out next door at "The Trainers Club." We use this location both for deliveries as well as shipping. I will continue to use this location.

Super efficient and helpful. Even with a post-Christmas return line they were friendly and seemed…read moreunstressed.

This store is quite large and new. Located in the Sunnyside Plaza, it's got a decent size parking…read morelot. There are also a few 10-minute spots right out front if you're just stopping in. I primarily use the store for printing. The print and go option they offer is easy to use. Black and white printing is significantly more affordable than color. But printing on my own is more affordable than having employee help. I haven't interacted much with staff, but my few interactions have been fine. I've also seen them help folks carry packages or hold open doors. It's never been too busy.

Excellent location to drop off Amazon returns. There is a self drop off station. Staff always…read morefriendly.

The store practices social distancing. Floor markers were in place. The two employees working were…read morewearing masks. They also had partitions to keep the employee and the customer safe while handling their transaction. Came in to ship a package. The employee I dealt with was very knowledgeable and gave me options to save money. I went ahead and opted for a two day guaranteed delivery, and he was very accommodating. Will definitely be back when the need arises.

I had a Manila envelope with 12 grad announcements, 12 envelopes and stamps. Going to Grants Pass…read moreOregon (from Tigard. Not out of state. Not to another country. Down I 5) They said it would be $ 29 dollars! I said "Nope" I know the lines are sometimes long at the United States Postal locations but I drive 5 minutes to old town Tigard and went to the post office. They charged me $3.56 to ship that envelope! Just sayin'.....worth the wait! Xo

I've been coming here for years for all of my shipping needs + Amazon returns. They're always very…read morehelpful and friendly. I always get greeted when I arrive, which is so nice. They do a great job of giving the best options for shipping things. I also think the self serve Amazon return station is so convenient! Jason helped me on my visit today and he was SO friendly!

Entire point of preprinting labels is to not have to stand in line. When I bring something in to…read moredrop off and don't need a receipt...I don't need to be hassled either. If employees can't handle stress, maybe they should move on. This should be a very simple experience, yet I'm met with grief daily.