I hate to say it, but this was the single most disappointing burrito I've had in London thus far, bar none.
I was scanning the food options at KGX on my Yelp app and thought to myself, 'Self, I need some lunch before getting on a very long train ride - what's likely to be fast and filling? Oh, I've heard good things about Benito's Hat. Odd - what's with the horrible overall rating? Surely it can't be -that- bad...' That's what I get for being a maverick Yelper (and I have the badge to prove it)...
Considering the appearance of having been braised for ages and falling-apart tender, the pork was shockingly tasteless. I asked for my typical combination of mild and hot salsas, but was unable to detect any noticeable spiciness when I sat down to consume my wrap. And somehow, my request for 'no cheese, no sour cream, but add guac' somehow got translated as 'please add cheese and guac for an extra charge'. Considering my time constraints and the English language ability of the server, I couldn't be bothered to correct her and have them make me a new burrito.
Also, some of the other reviews referenced getting free salsa and crisps with their order. I did get a scattering of some decent crisps with my meal, but ended up just leaving them, considering that they weren't terribly interesting on their own, and I definitely wasn't provided any dips to have with them. I probably should have ordered something to bolster the anaemic burrito...
The lesson learned here is that if you're at KGX, you're better off grabbing a bite from virtually anywhere else rather than this location of Benito's Hat. I have to imagine that their other venues offer superior products, given the higher ratings there, but based on my one experience, I don't foresee giving it another try. read more