I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

You get what you pay for. I was sold a car with power steering issues. When I drove the car the…read morepower steering fluid was full so the steering wheel was fine. The longer I drove the harder the steering wheel got. I had to go to a mechanic to get it fixed. Not transparent

HORRIBLE Sold me a car that they knew had MULTIPLE issues wouldn't reco buying even a camry off of…read morethese SCAMMERS (Power steering leak , starting motor issues , Oil leaks , cars broken down 2 times already Don't ever buy from these scammers even for 10$

Last year in June of 2023 I purchased a truck from Karma DFW and in September of that year I…read morere-financed the vehicle through my credit union and the original lender BMO Harris refunded me the unused portion of the GAP coverage and BMO Harris told me Karma DFW was responsible for refunding me the unused portion of the extended warranty that I purchased on the original loan from Karma/BMO Harris and as of this date 10/28/2024 I have not received my refund for that and all of my emails a phone calls being ignored and unanswered for over a year now and i'm still owed over $4.800.00 for the unused portion of the extended warranty since i re-financed with my credit union and Brenda Vera who was my contact at Karma DFW is totally aware of this and had done nothing to get my refund i'm being ignored and people should avoid this dealership all together!!!!!!!

Service is bad and they are a scam! The try to up sale you with garbage cars! I was working with a…read moresales associate and the service was horrible! If you have time, before you purchase the car, please go see it in person or you will highly be disappointed.

I was looking to purchase a 2017 Ferrari Cali from Sam who was my salesman at Palomino Motors…read more Prior to finishing the negotiation I had the car inspected by a third party who's report indicated several problems. "the shielding on the rear left and right is cracked where the front wheel house liners attach at the rockers". Additionally on OBD and OBDII and I quote, "Not all monitors show ready for testing without error. EVAP system shows incomplete and thus has not fully passed. The following systems reported codes. Will need further research and and diagnostics for source of codes". And there is more.... I made a deal with Sam, that I have in writing - Palomino was supposed to split the inspection report cost. $300 from each of us. When I confronted Sam with he report he said that the car needs to be driven a while to clear the codes. I decided not to pursue the car based on the report. The car was NOT in saleable condition. They subsequently refused to pay their half of the inspection. How can a person purchase a car when its not ready to be sold? This dealer is not reputable and has a C+ with the BBB for a reason. They do not tell the truth and actually lied which is funny because I have it in writing. Stay clear of this dealer - Caveat Emptor (let the buyer beware)

Do not buy a car from this dealership. It was a horrible experience and I ended having to spend…read morethousands of dollars to fix the problems with the vehicle. I contacted my sales person Sam with my issues and didn't even get a response.

They have always worked with my family, and are great people. Just also be honest and communicate.read more

Buyer Beware -- My Experience with HCC Specialty Cars…read more In December 2024, I agreed to buy a 1986 Porsche 930 from HCC Specialty Cars. I flew down on December 8th to inspect the car. When I arrived, I was told they had just pulled it out -- but the engine was already warm, which seemed odd. We went for a drive, and I was told the car had been serviced and came with a binder showing about $140,000 in documented work over its lifetime. During the test drive, I noticed a few small issues. I asked for them to be fixed before delivery, and they assured me they would take care of everything. None of those things were addressed. Later, Patrick (the owner) told me he was disappointed in his team and said he had personally inspected the car though what that inspection involved is still unclear. One thing that blows me away is him saying that he had the car serviced and the oil filter was 12 years old when we got it serviced. 12 years old! The car was delivered to me on December 23rd. The delivery company had trouble getting it started. A few days later, I let HCC know the car wasn't running right. the battery kept dying, and the idle would fluctuate so badly at night that the car nearly stalled. I brought it to Patrick Motorsports, one of the most respected Porsche shops in the country. They replaced the battery and advised me to drive it briefly, but more issues came up almost immediately. The car felt unreliable, and I was constantly worried it would break down. I contacted Patrick again, and we both agreed it needed a full evaluation and repair. I did end up spending over $70,000 to make this car right. I did not expect Patrick to reimburse me this amount but I did expect him to make it right. He never did nor has he attempted to. As the list of issues grew, Patrick started becoming harder to reach. He told me he was overwhelmed and dealing with a lot of other cars. I encouraged him multiple times to speak directly with Kyle at Patrick Motorsports, who could explain exactly what they found. Patrick made one call to Kyle, but never returned any of the three calls Kyle made back to him. Once I mentioned I was planning to go public with my complaints, Patrick said he might offer some kind of financial concession. Then he told me he should perhaps just save it for legal fees. At the end of the day, this comes down to character. Patrick talks a good game, seems sincere, and has a great story but in my experience, he didn't follow through on anything that mattered. He didn't stand behind the car, didn't communicate honestly, and didn't make things right. If you're thinking about buying from HCC Specialty Cars, don't take anyone's word for it. get the car independently inspected before you commit. I didn't, and it cost me.

Normally I buy my cars direct from the manufacturer's dealership. Nearly all cars that I've ever…read morepurchased are brand-new. However now that we have been in the era of turbocharging and electrification of nearly all engines, I have been on the hunt for securing iconic, naturally aspirated greats that will never be made again. Given this goal, finding peak NA Porsches has been a challenge. I have had great luck with purchasing Porsche CPOs but finding my final dream NA bucket list car proved difficult. I therefore decided to expand my search to boutique, exotic dealerships. This is when we came across HCC Specialty Cars in Dallas. Since my better half and I both needed to agree on this final dream car we were looking to share, HCC had one that we were able to compromise on and agree on. The dealer's owner Patrick was highly responsive to all our various questions. Since we weren't prepared to fly out to Texas, we were essentially relying completely on photos, videos, CarFax and the word of Patrick. Since he was a real straight shooter, we felt satisfied with the car and decided to move forward. We put in an offer that was accepted. After that, Patrick assisted with getting some additonal work done on the car before assisting with making arrangements to ship the car out from TX. After the car shipping company delivered the car, there were some unexpected hiccups with the car. Thankfully nothing mechanical...just annoying items that pestered the perfectionist sides of my wife and I. We immediately reached out to Patrick and he did do his best to try to problem solve and work through the issues. In the end, I did have to also enlist the help of my trusty Porsche contact at my local dealership. Long story short, everything all worked out in the end which is what ultimately matters. Overall, given the selection of great NA classics in HCC's inventory and what a professional, standup guy the owner Patrick is, HCC is highly recommended as far as boutique dealerships go!

When I say, if you are looking for a CAR and great customer services, and great Atmosphere! Top…read moreline auto is the place to visit! Eddie is the man you wanna meet!

Big liars. They never mentioned the paint defects on the car, and when I was in a hardship…read moresituation, neither Angel nor Eddie wanted to work with me. Very scummy people. They also lied to me multiple times about the car shipment. First I was told the car would arrive Wednesday, then Friday, and suddenly it became next Wednesday. They kept giving me excuses that didn't add up. I was specifically told the car would be shipped enclosed, and to my surprise, it wasn't. Taking my money was easy for them, but once they had it, they became extremely difficult to work with. And not to mention my keys weren't even working properly because they couldn't even change the battery in the key fob SMH!

Don't go here unless you want a high car payment!! They even made me put 5,000 down on the car and,…read moreI was still paying $700 payments so, if you want low payments don't go here.

Horrible customer service also, they will try to force you to buy extended warranty I not…read morerecommend anyone

If there was NO STARS, that's exactly what this place would get. People are facing troubling times…read moreand GARYS and GREG THE MANAGER AT GARYS is so rude and disrespectful. I called to PAY OFF a balance and received so much rudeness that I couldn't get a single word in! These people are SHARKS!!! They are not looking to build customer relationships they are looking for blood!! They are SOLELY ABOUT the money no matter if we are in a pandemic! Greg did not provide exceptional customer service he didn't even try to help! He talked over me and said nothing could be done! You are better off going to a credit bureau than deal with these people and don't get me started with the weak insurance they provide and the Maintence or repairs!!! DO NOT SHOP HERE!

This dealership will give anyone a chance, but after that.. you are on your on.  If anything breaks…read moredown on your vehicle. They couldn't care less... they will find a way not to repair it.  I bought my vehicle on Oct 31 2015 and the shifter went out in December 2015. I work a position where I cannot take off, so I took off in February..And Sergio told me well you need to be current on your payments, assuming that I am not, and that I can only bring it on Mon or Tues.  They go to auction on Wed.  So now you're telling me all these things and at the end of the day, my repair isn't covered under the warranty. You had my car all day?? Just to tell me that?  What is covered, Please tell me!! What is the two year (free) warranty for? Is that real? Or just way to make customers feel safe? I hope to never deal with them again, I will pray that God takes care of people like them.  If they want to portray the Christian background, please practice what you preach!  By the way, the General Manager at the Singleton location advised, well if you got sick months from now we wouldn't know that... so it's the same with our cars. What do you expect? I received no apology or any solution. P.S. all their cars are overpriced..and they don't inspect the cars for any mechanical issues before they sell them, that was told me by the General Manager directly.