I was looking to purchase a 2017 Ferrari Cali from Sam who was my salesman at Palomino Motors…read more Prior to finishing the negotiation I had the car inspected by a third party who's report indicated several problems. "the shielding on the rear left and right is cracked where the front wheel house liners attach at the rockers". Additionally on OBD and OBDII and I quote, "Not all monitors show ready for testing without error. EVAP system shows incomplete and thus has not fully passed. The following systems reported codes. Will need further research and and diagnostics for source of codes". And there is more.... I made a deal with Sam, that I have in writing - Palomino was supposed to split the inspection report cost. $300 from each of us. When I confronted Sam with he report he said that the car needs to be driven a while to clear the codes. I decided not to pursue the car based on the report. The car was NOT in saleable condition. They subsequently refused to pay their half of the inspection. How can a person purchase a car when its not ready to be sold? This dealer is not reputable and has a C+ with the BBB for a reason. They do not tell the truth and actually lied which is funny because I have it in writing. Stay clear of this dealer - Caveat Emptor (let the buyer beware)

Do not buy a car from this dealership. It was a horrible experience and I ended having to spend…read morethousands of dollars to fix the problems with the vehicle. I contacted my sales person Sam with my issues and didn't even get a response.

I brought in a car to get a pre-buy inspection on it done. They got me in quickly and checked…read moreeverything that I asked for. They even brought me out to the shop and showed me everything, which that was the first time any auto shop had allowed me to do that. Had a good experience overall.

Lloyd is GREAT! Trust this guy! I have a daughter at SMU--she had car issues. I live 1800 miles…read morefrom Dallas. Yet, Lloyd stepped in and handled EVERYTHING! Trust, Quality, a true gentleman. And more than a fair price!

Looking for a Used Car can be a daunting task. I had been doing my homework and looking hard. When…read moreI walked into BBC I knew I was in the right place. Craig came out to greet us and he was so accommodating. Then Steve came out, what a great demeanor, and is very seasoned in the business. He was such a pleasure to work with! Their selection of cars are the cream of the crop and at a fair market price, like I said I did my homework. I bought a beautiful SUV there. Craig and Steve walked me through the financing in a breeze. Thank You Guys! This is a high caliber dealership with genuine people. Highly Recommend

We purchased a 2015 suburban from BBC Motorsports back in March. We had a fantastic purchasing…read moreexperience but I decided to wait and post my review after we'd driven the car a few months. Most of the reviews on yelp are written shortly after the purchase, but I think it's more helpful to hear from people a few months down the line. Do the quality of the cars live up to the purchase experience, or is this a Wormwood Motors scenario? Well, it's been 5 months and about 6000 miles. The car is PERFECT. Drives great, no problems. Just took it in for an oil change and to have everything checked out before a little roadtrip and all is well. Without hesitation, from start to finish this was a 5 star experience. Buying a used car from a dealership was a new experience for us and we were really nervous. There are so many dealerships with terrible, just TERRIBLE, reviews. We know nothing about cars. How do ignorant people like us defend ourselves against slimy car salesmen? Our only hope is reviews. We followed the 5 star reviews to BBC Motorsports. They happened to have had the car we wanted at the time we needed it at a price we could afford. Jason was honest, upfront, patient with us, and kind. This was not just our best car buying experience, this was one of the best sales experiences of anything we've ever purchased! We're not fancy people and we hold onto cars longer than most. I'm relatively confident I'll be driving this suburban until my kids leave the house. But when our 2008 Honda Civic finally bites the dust, you'd can be certain our replacement vehicle will be from BBC Motorsports.

We had a wonderful experience with Fast Wheels. They were very true to their word and were very…read moreeasy to work with. We are very thankful!!

1 Star -- Shady Dealership, Beware…read more I had a terrible experience here. They pressured me into leaving a deposit to "hold" a car, even though no paperwork was signed and I made it clear I hadn't made a final decision. I came back to test drive the cars, and they were in horrible condition -- they smelled bad, were dirty inside, and had obvious cosmetic damage that was never mentioned. The photos online were completely misleading. I decided not to move forward with the purchase, and when I asked for my deposit back, they refused. No contract, no agreement -- just a shady tactic to keep money without providing anything in return. I've contacted my lawyer, and I'm prepared to take legal action if this isn't resolved properly. Do yourself a favor and stay far away from this place. If this is how they treat potential buyers, imagine how they treat customers after they've taken your money.

We just bought a 2025 Ford Expedition Active Max from Planet Ford in Dallas, and Chuy Alcala and…read moreNick Alvarez were both outstanding. We traded in two vehicles, so this wasn't a simple deal. There were a lot of moving parts. Chuy handled the front end with patience and zero pressure. He actually listened to what our family needed and made the experience feel relaxed and personal. Behind the scenes, Nick helped structure everything so the numbers worked -- and somehow our monthly payment didn't increase, even with the upgrade to a full-size Expedition. That mattered to us. The whole process felt straightforward and honest. No games. No surprises. Just people who know what they're doing and care about getting it right. We brought the Expedition home and our kids looked like it was Christmas morning. Nicolle is still talking about how smooth everything went. After this experience, we wouldn't buy a vehicle anywhere else but Planet Ford Dallas. Chuy and Nick earned that loyalty.

I purchased a 2025 Ford F-150 Platinum from this dealership in March, and honestly, the buying…read moreexperience was surprisingly great. The sales process was smooth, efficient, and overall one of the better vehicle purchases I've had. Unfortunately, things changed once I needed service. At just 6,000 miles, I experienced a serious issue with the truck. About a week ago, I was stopped at a red light and, when the light turned green, I pressed the accelerator but the truck wouldn't move. After a brief moment, it returned to normal, so I didn't think much of it. Then last night, while driving home from Walmart, the same thing happened again, except this time it was much worse. Multiple warning lights came on stating that several systems had malfunctioned, and the truck went into what appeared to be a reduced-power mode. I couldn't drive more than 50 MPH, and every time I pressed the accelerator, the truck would sputter, hesitate, or simply not respond with any power. In my opinion, that's a major safety concern, especially with the amount of traffic we deal with in the DFW area. What makes this even more frustrating is that this is a truck that cost close to $90,000. For a vehicle at that price point, having these kinds of major drivability and safety-related issues at only 6,000 miles is ridiculous and incredibly disappointing. I understand that defects can happen, but when you're spending nearly $90K on a premium truck, you expect both the vehicle and the support behind it to be significantly better. When I contacted the service department, I expected at least some sense of urgency. Instead, I was told my only option was to drop the truck off and wait approximately three days just for diagnostics because they are backed up. To make matters worse, my service advisor wasn't particularly friendly and showed very little concern about the situation, even after reviewing my vehicle information and seeing that multiple fault codes had been triggered. The dealership also had no loaner vehicles available, meaning I would be without transportation during the entire process. First impressions matter, and it's disappointing that I haven't even made it to my first scheduled service before having this kind of experience with the service department. While the sales team earned my business, the service experience has left me seriously questioning whether I'll return to this dealership for future maintenance or repairs. A great purchase experience means very little if the dealership isn't there for its customers when a serious problem arises.

I had an unpleasant experience with the service department here recently. The customer service at…read morethis location is awful. When I walked in, I was not greeted. All of the employees were on their laptops and not paying attention to customers. I literally had to ask someone to help me check in for my scheduled service appointment. I was scheduled to have my windshield repaired and was told it would be completed by the end of the day. I was also told I would not receive a loaner because my car would be ready the same day, so I had to arrange my own transportation. I was told that the service advisor would provide status updates, yet hours went by without any communication. I eventually had to reach out myself to see if my car was being worked on. After I contacted them, I was told that my car hadn't even been started until 4 p.m. even though my appointment was at 10 a.m. This location clearly accepts more appointments than it can handle in a day and does not deliver according to the timeline they provide. I was then told I would now receive a loaner since my car wouldn't be ready the same day, despite being told earlier that it would be. Additionally, I was rushed to sign the loaner agreement. The loaner they provided was dirty and an older model that I didn't know how to operate because it was different from my car. I even had to ask someone how to change the gears. It also had some scratches on the front bumper of the drivers side. I will never return to this location for service.

I visited this service center yesterday to pick up my Model 3 and had an incredible experience. I…read morewas pleasantly greeted by JT and he quickly found my information. He congratulated me on my new purchase and provided me a lot of information about the newer model. After answering all of my questions and concerns he said enter the red carpet and follow the music and that will be your car. The car's lights were flashing and the music was bumping! The car was spotless (as I would have expected) and the walk around inspection was perfect. He then guided me out of the service center and I was on my way. If Tesla have more staff like him, they should be rated 5 stars! That is the kind of experience I expect from them and they didn't let me down.

I am only leaving this review as a warning because I don't want anyone to get scammed…read more My husband and I test drove a GMC Yukon and we immediately took it to get inspected at a nearby shop since it's a used car. The mechanic that helped us just had to hear the after market muffler to know the car was illegal. He looked under the car to confirm that it had no catalytic converter and advised that it would cost quite a bit of money to make it legal again. The Yukon is already listed for $30k so not worth the investment either way you slice it. We got back to the dealer and told them what we found out and they were surprised we knew that information. Obviously, they knew and were never going to tell us. Make no mistake, dealers know the exact condition of every car on their lot. They were nice people but there's definitely some shady business happening here. I feel like it is our responsibility to pass this information along. EDIT: Only on their dealer site, not on any other sites this car was listed, does it say "NO CATS" which most people have no clue as to what that means. Regardless, still illegal and still will cost a lot of money to make legal on top of the high price tag. We were also advised that it could have been used as a race car which would mean the transmission could potentially be in jeopardy. Lastly, most cars on their lot don't have state stickers on them except for 3 at the front from what we saw Just because people have been in business for a long time does not mean they haven't just been getting away with shady business for a long time. Just be vigilant here.

If your not Hispanic don't go here They lied to me about the…read moreprocess had me wasting time and money then tell me if i had a 750 Credit score i could get a vehicle smh